# Page 4 | Responsive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Responsive the right Proposal Management solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148054/Responsive/reviews --- Responsive 4.5 (188) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 4 - Reviews of Responsive ## Showing most helpful reviews Showing 76-100 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NN Nelson N. Sr Solutions Consultant Information Technology and Services Used the software for: 2+ years ### "Not that useful" November 17, 2023 1.0 Not good. Very frustrating using this product. I wish we used another tool. Pros The progress tracking is nice and the ability to tag people for help on questions is useful. Cons The search is terrible. It constantly misidentifies what I'm searching for and shows completely unrelated results. Searching for answers is our main use case for this tool and it fails pretty miserably. I waste a lot of time in Responsive looking for things that should be straightforward. Its always a crapshoot importing documents, a lot of time it messes up identifying the right questions and answers and i've lost track of how many times the answers get exported to the wrong cell. Review Source MK Michelle K. Proposal Manager Telecommunications Used the software for: 1-2 years ### "Great for a range of proposals" September 6, 2022 2.0 The only benefit I have realized this far is the overview and status of the project. Everything else makes my job harder. Pros Being able to view an Overview of a project is impactful for proposal managers, showing the completion status, flags etc. Cons For large projects, RFPIO is not ideal. Too much clicking to get to sets of questions. Not enough formatting options for ingestion, for example, we receive a lot of RFPs with varying types of checkboxes, RFPIO cannot accommodate this. Its too cumbersome for large RFPs for the proposal manager. For the responders, I believe its more helpful. Review Source JL Jennifer L. RFP Writer Financial Services Used the software for: 6-12 months ### "Beautiful UI, incredibly intuitive" May 14, 2019 5.0 The RFPIO team has been incredibly patient, friendly, and responsive. The level of user support is fantastic. Pros The UI on RFPIO is so sleek and elegant, but more importantly, it's incredibly intuitive. Our goal for purchasing this product is to find something that will scale for us as we expand into different verticals, but also that will be easy for non-writer teammates to pick up. I have no doubt that RFPIO is the perfect choice to grow with us. Cons Nothing, really. Still figuring out the integration into our template, but that's just lack of time on my part, rather than a flaw in the software itself. Alternatives considered [Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) Reason for choosing Responsive I actually went into the evaluation process as a formality, ready to commit to Qvidian, which I knew from other jobs. I was not prepared to be so wowed by RFPIO, its ease of use, and how simple it was to implement into our operations. My mind was completely changed! Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thank you, Jennifer! Glad to hear that you enjoy the interface and the intuitiveness of the platform. Sleek and elegant; we couldn't have put it better ourselves! KA Kyle A. Manager, Sales Enablement Computer Software Used the software for: 2+ years ### "A great solution" May 14, 2019 4.0 I have always had a very positive experience working with the team. Pros I think that RFPio does a phenomenal job of allowing us to import our RFPs and to keep an up-to-date library of our most common answers. It's a great way to centralize our processes. Cons I think the import tool and the options for declaring entries (description, section, question, sub question, etc) can be a bit confusing. That said, I didn't go through an official training on the system, and inherited it from someone who inherited it. I think the concern is more with my organization, but I do think there are improvements that can be made to the import area in particular. Especially, for example, if there is a table built within a larger PDF document. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thanks so much, Kyle! We have training materials available within the RFPIO Help Center that could help with some of the areas of confusion. Hope that's helpful. Thanks again. We appreciate the high marks and thoughtful comments! JB Justin B. Proposal Manager Computer Software Used the software for: 6-12 months ### "RFPIO makes creating a knowledge base easy" May 21, 2019 5.0 RFPIO has saved our team and our resources a great deal of time. The more that we have used the tool - the more work we have pre-empted for our SMEs who used to answer any requirements matrices in their entirety. Pros The Answer Library is by far the most useful feature for our team. Automatically capturing these responses, and manually tagging them with metadata makes search and retrieval easy - and also narrows results in suggested answers significantly making it easy to find what you are looking for (as long as it was capture in a previous project). Cons We have no really managed to use this as an end-to-end solution yet. It is designed to use that way, but many of our Styles were incompatible with system fonts when we began using the product. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/)[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/) Reason for choosing Responsive The features and pricing more closely aligned with our needs. Review Source Response from Responsive (formerly RFPIO) May 23, 2019 Thank you, Justin! Glad to hear the Answer Library is working so well for you. We are always adding fonts and updating the application to accommodate style guides, so you may want to check for updates or reach out to us with recommendations! Barrett K. Global Field Operations Senior Business Analyst Computer Software Used the software for: 6-12 months ### "Game Changer" July 5, 2018 5.0 Pros RFPIO has changed the way we do RFPs. Instead of subject matter expects dragging their feet and complaining about yet another RFP, they are excited to help out. This is due to the great answer library, recommendation engine, and great interface. Not to mention that they have a great customer success team which always lends a friendly hand when need be. Cons The software is only as good as the data you put into it. If you don't take care of the library, the system won't be nearly as good. Review Source Response from Responsive (formerly RFPIO) November 14, 2018 Thank you for the review, Barrett! And great advice on the importance of quality in the answer library content. Glad the team has been helpful and it's been a game changer for your RFP processes. It's been great working with you and we look forward to a continued partnership with Exari! PS Priscilla S. Sr. Manager, Proposal Development Computer Software Used the software for: 1-2 years ### "Not Weighed Down by Old Technology" May 14, 2019 4.0 I love it. As the person administering the proposal process, this is an easy tool for updating content and quickly accessing answers. Pros RFPIO is easy to use, frequently updated, and always evolving and improving. It is NOT an older product with a facelift - it's an entirely new way of doing things. If you're looking for a change - and you're open to doing things differently - the efficiencies are yours to gain. Updating content is very simple, and the UI is extremely intuitive. Cons My SMEs are resistant to it -- they complain that working within the system is more work than working in the Word doc. I think it's a comfort issue, and there's no simple, straight-forward user training I can point them to. I wish they had training modules. Like, I am a SME - I am assigned this training module to teach me all of the skills I will need. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/)[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/)[Expedience Proposal Software](https://www.capterra.com/p/141108/Expedience-Software-Suite/) Reason for choosing Responsive User interface, ease of use, engaging team. Review Source Response from Responsive (formerly RFPIO) May 29, 2019 Thank you, Priscilla! We appreciate the compliments on our technology and we're glad that it's making your job easier. When it comes to SMEs adopting the platform, you might check the RFPIO Help Center for some training tools, or reach out to your account manager. Thanks again! Oscar P. Sr. Solutions Engineer Computer Software Used the software for: 1-2 years ### "Great platform for content, project, and knowledge repository!" November 13, 2023 4.0 Pros Ability to easily manage and see which projects teammates are working on. Ability to assign sections of proposals/RFPs to specific team members. Ability to import customer RFPs into platform and export easily. Cons Sometimes the search may not return what you may be expecting. Tags are a feature which can be used to help you categorize what you are looking for. Review Source NS Noha S. Proposal management Computer Software Used the software for: 1-2 years ### "Review RFP" April 12, 2024 4.0 Pros It is Easy to use It is Simple Get the job done Cons There are no extra or advanced features like reporting or Searching capabilities. Review Source PY Paul Y. Account Executive Computer Software Used the software for: 1-2 years ### "No more angry Sales Engineers" November 16, 2023 5.0 It has been a game changer for me. Instead of dozens of never updated, poorly written Google docs, I have a single point of truth. I no longer have to bug sales engineers for questions (hence the title of this review). Pros The best feature is that it standardizes answers across the enterprise. No more "winging it" and hoping you're not misleading the client, Cons The usefulness of Responsive depends on how much effort you put into setup and upkeep. If your colleagues don't keep it up to date, it is less valuable. Review Source DB Deepak B. Director - Pre-Sales Information Services Used the software for: 2+ years ### "RFPIO: Best Thing Discovered" November 7, 2023 5.0 Love this system once i discovered it. Our team sends 30+ proposals a week. RFPIO helps us keep consistent and use our time efficiently. Pros Ease of Use and Integration into Word/Excel. Automated/Template Answers Cons The GUI is a bit clunky, but easy to use. Review Source Lauren D. Senior Manager, Proposal Department Human Resources Used the software for: 6-12 months ### "RFPIO is by far the best RFP software I have ever worked with in my 15+ years of proposal management" December 7, 2018 5.0 RFPIO's team is so cooperative, and responsive! Their goal is truly to be a partner to us in our RFP efforts. Pros RFPIO is flexible and powerful and saves us time. It allows us to fully manage our library of responses, as well as attachments and projects, with easy visibility into what is going on. Even better it allows multiple divisions of our company to manage everything in one system! Cons There is nothing we don't like about RFPIO. Review Source Response from Responsive (formerly RFPIO) December 13, 2018 Thank you, Lauren! You always have positive words for us, and we can't tell you how much we appreciate it, but we hope we can continue to show you. Cheers to you! PS Pramod S. Product Security Governance Information Technology and Services Used the software for: 1-2 years ### "Responsive: A tool which makes lives easier" April 16, 2024 5.0 Pros The way it makes our lives easier to handle RFP's is just amazing. Lots of options like content library, reviews, etc. Cons Everything's almost perfect I would say as I didn't find any noticeable fault. Review Source MS Mattie S. Proposal Writer Computer Software Used the software for: 1-2 years ### "RFPIO Helps Save Time" December 18, 2018 4.0 My overall experience with RFPIO has been extremely positive. This company really cares about its customers. They provide excellent support and have implemented our ideas for new features and improvements. We are currently testing a new feature for them and love that we get to provide feedback. Pros RFPIO has helped my team save tons of time and resources. We often complete functional requirements in excel spreadsheets. Being able to match thousands of requirements to previous responses in an hour really helps save time for our responders and lets us focus on other aspects of the RFP. Cons Unfortunately, there is a lot of work that has to be done to format the information outside of the system to meet my team's standards. Sometimes we avoid using the system to it's full potential just avoid the export to word process. Review Source Response from Responsive (formerly RFPIO) December 21, 2018 Thank you for your thoughtful review, Mattie! We are happy to hear that you're saving so much time. We also appreciate your feedback on the export process, and we'll make sure to pass it on to the product team. Thanks again, and happy holidays! VR Vinayak R. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "The RFP tool is such a good tool which is very easy to use and customer supportive." April 19, 2024 5.0 Pros The RFP tool features and functionality are good and responsive. And the tool is customer supportive. Cons The development and responsive of the tool Review Source RH Rachel H. Sales Coordinator/RFP Manager Information Technology and Services Used the software for: 1-2 years ### "RFPIO review" September 12, 2022 5.0 RFP Management and Knowledge content Pros The functionality and ease of use. It is easy for us to assign it to some other people that we need in collaboration with the project Cons None so far, we are still currently exploring some other functionalities and integrations but so far we dont have any issues with it Review Source JS Jeffrey S. Marketing Content Manager Writing and Editing Used the software for: 2+ years ### "Intuitive, affordable platform" May 14, 2019 4.0 Overall, RFPIO is a great product. I'm always impressed when I upload a complex source file and the software is able to identify the sections, questions and subquestions. However, I'd love for them to make the question assignment process simpler - I'd like to be able to assign specific questions to someone and still give them visibility on the entire project. Additionally, the multiple team member symbol doesn't indicate which specific members are needed on a specific question. My team members are often confused with the platform, no matter how simple I try to make it for them. Pros Answer library, smart file upload functionality Cons Assigning questions to different authors is not very clear cut. I find that I need to assign all questions to all team members involved on a response so that they have visibility on the entire project. Otherwise, they can only see the specific questions that are assigned to them. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thank you for the thoughtful review, Jeffrey. Your feedback on the assignment functionality is really helpful! We'll make sure to share with the product team. VR Verified Reviewer Director, Planning and Sales Operations Insurance Used the software for: 6-12 months ### "RFPio streamlined our process" December 18, 2018 5.0 Pros This tool has saved us so much time and frustration through our formal RFP process. As a sales operations leader one of my favorite features is the dashboard to see the progress, status and potential bottlenecks with authors or reviewers. It also helps me see where I may need to spread out the work rather than load up a single person. Cons The review cycle took a little bit to get used to and took some onsite training. We are still figuring out how to best utilize this part. Also, the reminder emails are really helpful for the most part but do start to be too much in volume at some point and not always relevant to the audience. Review Source Response from Responsive (formerly RFPIO) December 21, 2018 Thank you for your thoughtful feedback! Glad to hear that the dashboards are giving you the visibility you need to keep your eye on project progress. We will make sure to bring your feedback to the team. Thanks again! HP Helen P. Sr. Sales Enablement Specialist Insurance Used the software for: 6-12 months ### "RFPIO Makes Proposals So Much Easier" May 14, 2019 5.0 RFPIO is easier than anything else I've used. It's intuitive, user friendly, and has made it simple for multiple people to collaborate/work on the same proposal. Pros The answer library and the recommendations feature make pulling a first draft together faster, easier and so much more efficient. The ability to assign a question to a guest, which then sends them an email and their response goes right into RFPIO has saved me a ton of time and follow up. And their support is first rate; any time I have a question if it's not in the Help section, someone is there to respond. Cons Setting up templates and then exporting responses into the templates is time consuming. But once you get the process down it does make it easier. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thank you for the review, Helen! Your kind words make our job so much easier too. We always appreciate hearing that you've had a good experience with our support team and will make sure to let them know! VR Verified Reviewer Sr. Sales Operations Content Writer Information Technology and Services Used the software for: 1-2 years ### "Great Answer Library with Recommendations Features" May 14, 2019 4.0 Overall, me and my coworkers have enjoyed using RFPIO, mostly because of the ability to pull from existing Answer Library entries and continue to add to that library over time. Pros The Answer Library and how it appears in the Recommendations Panel while working on an active RFP, is the best part about RFPIO. Cons Importing and exporting is the trickest and sometimes most time consuming part about RFPIO. I wish there was more flexibility with the import functionality to select and label things. I wish I could more easily give project visibility to people without having to make them an Author/Reviewer, or Project Manager role. Oftentimes, I just want people to be able to see all the sections of a project, without giving them unnecessarily high access. One last "con" would be the email notifications. I know you can queue emails, and change your personal preferences, but it's still adds up to a lot of emails during a large complex project. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thank you for your review! Your feedback on the import and export functionality is very valuable and we will pass it on to the product team. Thanks again! DL David L. VP Solutions Consulting Retail Used the software for: 1-2 years ### "Great software " May 21, 2019 4.0 Well designed, simple and user friendly software. Using RFPIO has improved the quality of our RFP responses, improved visibility across the business and helped us deliver a better standard of service to our customers. Pros RFPIO is excellent software, it has transformed how we manage RFPs in our company. It is well featured and simple to use. You can easily add and remove users and be confident that even an untrained user will be able to access the system and complete a response. As a manager, the ability to track progress in real-time and review responses is excellent. Cons Very few. Like any solution such as this, the value comes in how well you maintain the answer library and associated data. RFPIO has a good set of tools for tagging and managing answers but it is still difficult to keep on top of this when you are responding to multiple RFPs. We have also had instances where the limitation of 5 active RFPs at a given time has not been enough. Review Source Response from Responsive (formerly RFPIO) May 23, 2019 Thanks so much, David. Love to hear that your RFP response process has been transformed for the better. Hope your RFP win rate is doing the same! SK Sharanamma K. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Responsive" April 12, 2024 4.0 Pros It is very easy to use and makes the business process management effective. Cons The user interface could be improved. deployment process can be improved. Review Source BD Brent D. Sr. Solutions Consultant Computer Software Used the software for: 1-2 years ### "Quick and Efficiently respond to any size RFP" May 21, 2019 5.0 I am tenured in my position as a Solutions Consultant and have participated in many RFP's over my career. After joining my current company and within a few weeks after coming onboard, I was asked to use RFPIO after reaching out to our RFP team for assistance. With little training, I was able to navigate the system, respond to questions, search the database for previously loaded content and mark answers complete with a couple of clicks. RFPIO allows you to significantly reduce the amount of time it takes to respond to an RFP as well as track yours and that of your teams progress in completing your assigned tasks. It is an extremely simple product to use and helps eliminate that anxiety normally dealt with when responding to large RFP's Pros The ability to leverage the answer database with a single click Cons Trying to figure out how to load questions or an RFP into the system. In fairness, I did not have much training on how to do this and tried it a couple of times on my own before asking for assistance. Review Source Response from Responsive (formerly RFPIO) May 29, 2019 Thank you, Brent! It's always good to hear that experienced RFP responders are able to do things more quickly and efficiently than ever before. We appreciate the thoughtful review! Rhonda W. Vice President, Digital Health Computer Software Used the software for: 6-12 months ### "I can't imagine responding to an RFP without RFPIO ever again!" December 6, 2018 5.0 Pros The ease of usability and intuitiveness. A new user can be independent with less than 10 minutes introduction. We recently completed a complex government RFP with over 20 new internally users and multiple external consultants who were all able to quickly and confidently use RFPIO to provide content for our compelling response. The complexity is unimaginable in a historical Word redline version management process. Cons Have not found any yet! Wish I would have known about RFPIO sooner. Review Source Response from Responsive (formerly RFPIO) December 7, 2018 Thank you for the high marks, Rhonda! We wish we'd known about you sooner too. :) Appreciate the kind words, and we're pleased to know that RFPIO is making things easier for you and all your many collaborators. Looking forward to working with you in the new year! RB Rohit B. Product Security Governance Information Technology and Services Used the software for: 6-12 months ### "Responsive: A tool that makes lives easier" April 17, 2024 5.0 Pros The way to handle RFP becomes very easy. The content library or the knowledge management platform is where we have benefited a lot. Cons The User Interface could be developed and it hangs a bit while loading the content library. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.