# Page 5 | Responsive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Responsive the right Proposal Management solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148054/Responsive/reviews --- Responsive 4.5 (188) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 5 - Reviews of Responsive ## Showing most helpful reviews Showing 101-125 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TW Tess W. Used the software for: ### "rfpio: Absolute Game Changer" October 11, 2016 5.0 I spent an enormous amount of time on the selection process to find an RFP solution for my sales team. Coming from a pretty manual process (e-mail/Drive), it was hard to fully picture our process in a dedicated tool, and I wanted to ensure that if we were spending money on a solution, it went to the right product for us (technology isn't helping anything if no one uses it!). As a technology company in the education space, we believe in ensuring that our users implementations are designed for their success, to make things they have to do easier, yielding better results. Relatively early in the selection process I could tell that rfpio had the same philosophy. If you're overwhelmed by choices, just get into rfpio and give it a try. The UX is clean, super easy to navigate, and the support from rfpio is stellar. It's also clear that the minds behind rfpio have personally experienced the processes surrounding RFPs, and truly designed this solution with an eye towards improvement... for sanity's sake. To say that our processes have improved is a vast understatement. One of the first things I noticed that set them apart was how easy it was to pull an RFP in to the system. To name a few of the perks we're enjoying, centralization, effective time management, collaboration without duplication of efforts, and ensuring that the content that is going out to potential customers is the best and most up-to-date. One of my personal favorite features is the ability to add customized document templates, which we control, to the system. The time we used to spend formatting documents in Word has all but evaporated. I would highly recommend rfpio to anyone thinking about an RFP software solution. Review Source Response from Responsive (formerly RFPIO) October 11, 2016 Tess, thank you for your kind review. We are so happy to hear so many positive effects, including helping with the sanity factor. Wonderful to have Taskstream as our partners! EM EJ M. Lead Solutions Consultant Computer Software Used the software for: 1-2 years ### "My RFPIO usage" November 13, 2023 4.0 Pros Being able to security related information quickly. Cons The interface of copying and pasting answers from the platform into emails, slacks, or other applications has been poor. Review Source BW Ben W. Content Manager Human Resources Used the software for: Less than 6 months ### "Game Changer" May 14, 2019 5.0 Pros As our team's content manager, RFPio has made my job significantly easier. The moderation queue has given me oversight over the content being produced by our team, and makes it much easier for me to maintain our content library. And the library interface search makes finding content a much better experience than our previous content management tool. By switching to RFPio, we feel like our proposal team's content library is in the best shape it's ever been, with up to date content, tighter control, and better metrics and oversight. Further, by using RFPio projects, we're getting better data around how long our projects take, the manpower required, and our overall workload. Cons Elements of the RFPio projects interface are difficult to understand. There are too many places where a click opens up a menu of buried options. Having these consolidated into one place would make the UI much easier to navigate. Review Source Response from Responsive (formerly RFPIO) May 23, 2019 Thank you, Ben! Glad to hear that you're tightening up your processes and your content. We know how good that feels! Appreciate the high marks and will pass along your feedback to the team. VR Verified Reviewer Senior Manager, Proposals Aviation & Aerospace Used the software for: 6-12 months ### "Amazing product for efficiency" September 6, 2022 5.0 Pros RFPIO makes is simple and more efficient to manage content and workflow. Cons Nothing to add at this time. Perhaps, in the future. Review Source HA Hariprasad A. Presales Support Engineer Information Technology and Services Used the software for: 6-12 months ### "WAY TO GO! Ease of using this! " December 18, 2018 5.0 I've been using this for 5 months now and feel this is an amazing tool with lot more capabilities than its thought of. With additional features recommended each time in help and support column, this tool is bound to get better and serving a larger client base for ease of usage. NOTE: In future, for all conferences in NYC or wherever, try to send a larger invite so that we all can attend or have web links to be shared :) Pros RFI, RFPs, Security docs can now be answered effortlessly with collaboration across teams, ease of exporting in same font and space, answer library and docs library, with excellent customer support. Cons It took some time, now I mean real few months to understand how this works. (Once after that, no more worries, breeze through all your work and turn it back in before you know!) Review Source Response from Responsive (formerly RFPIO) December 28, 2018 Thank you, Hariprasad! Glad to hear that you've gotten up to speed with the tool and are collaborating effortlessly! We love working with Informatica and look forward to a continued relationship. Stay tuned for our next user conference. :) VR Verified Reviewer Proposals, Team Lead Computer Software Used the software for: 1-2 years ### "Great RFP Management Tool and Knowledgebase" May 14, 2019 4.0 Great tool for responding RFPs quickly and easily. Answer library (knowledgebase) is extremely easy to manage Pros Ease of use, project management, team collaboration, suitable pricing model. Cons WORD template management needs improvement. Alternatives considered [Loopio](https://www.capterra.com/p/133042/Loopio/) Reason for choosing Responsive Pricing model suited our organization Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thanks so much for your review! Sounds like you are using RFPIO to its full advantage. We will share your feedback with the team! VR Vanishree R. Custom Software Engineering Analytst Information Technology and Services Used the software for: 1-2 years ### "Responsive: A tool that makes RFP easier" April 19, 2024 5.0 Pros RFP and workflow management becomes very easy with this tool. The content library and review cycles has helped out team a lot Cons There is no particular drawback. This tool has helped us a lot Review Source DH Darrel H. Director of Sales Engineering Information Technology and Services Used the software for: 1-2 years ### "RFPIO = TIME SAVINGS" May 14, 2019 5.0 Every interaction I have had to date has been quick, and efficient. They bend over backwards to accomodate schedules and are patient with newbies of their tool. Pros The collaboration and workflow is outstanding. The Customer Services is TOP NOTCH. Cons There is nothing I don't like about this tool. Sure there are some features that can be added just like any software solution but overall I think this tool is top notch. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thank you, Darrel! We think you are top notch too! It's always great to hear that you're seeing improvements in collaboration and workflow with RFPIO. And saving time! Thanks again. RA Rajat A. Sr. Proposal Manager Information Technology and Services Used the software for: 1-2 years ### "RFPIO - More pros and less of cons" May 24, 2019 5.0 Exceptional. Pros It makes collaboration with various stakeholders very easy. Moreover, the answer library reduces the time to respond. Cons At times, it doesn't support some RFP formats. I understand it is not possible to have a check on all the formats, but a workaround is something I look forward to in future releases. Review Source Response from Responsive (formerly RFPIO) June 4, 2019 Thank you Rajat! We're happy that our tool is able to help your team and creates the process of an RFP to be smoother and less time consuming. We've recently added a new format into our import/export capability, stay tuned for our newsletter regarding the new releases. GO Gavin O. Manager, RFP Process Public Relations and Communications Used the software for: 6-12 months ### "RFPIO - Best Solution for RFP Collaboration and Automation" August 31, 2017 5.0 We were able to save over 1,000 hours in the first five months by designing and building a customized, scalable and repeatable process for handling a large number of RFP's and IT Security Questionnaires. RFPIO easily allows us to invite multiple contributors, authors, and reviewers to work collaboratively on projects. Pros I compared RFPIO to 5 other companies (Qvidian, Xiat, Loopio, RFP365) and came to the conclusion that RFPIO offers the best platform and pricing structure. Based on my experience with other well known systems, RFPIO is designed with the end-user in mind. It allows for collaboration among SME's without having to acquire additional licenses. Very little training is necessary to use RFPIO and they have been adding new features without creating complexity. Review Source Response from Responsive (formerly RFPIO) September 1, 2017 Thanks for taking the time to write a review, Gavin. We are still very excited to partner with you and your team at Cision US. We're glad you have seen success using the solution. Keep up the great work! DH Dave H. VP Solutions Engineering Computer Software Used the software for: 2+ years ### "A necessary tool" November 13, 2023 5.0 Pros Import and export is a game changer. I like the Slack integration. Cons The UI can hide features in unusual areas. Review Source RM Robert M. Account Exec Information Technology and Services Used the software for: 1-2 years ### "Easy to use internal knowledge resource " November 13, 2023 4.0 I am happy to have it and it has been useful. Pros The ability to quickly enter a search string and get a result that I may need on a call or need for an RFP. Having that info quick and ready to go is important. Cons We have to spend a good amount of time curating the content and this is not a product fault but It highlights the importance of having a resource responsible for this maintenance Review Source Brendan B. Global Business Advisor Information Technology and Services Used the software for: Less than 6 months ### "Simplifying a chaotic process....." January 8, 2019 5.0 Not only is the tool taking off within our organization. But the level of customer service that is provided is excellent!! Pros We are able not only to house our standard responses in English, but in all our languages that we use. This was a huge step forward for us as we are a Global Company spanning the globe and support in native language was a necessity. Cons Permissions are somewhat rigid, but this is something that R&D are looking into and updating in the future. Review Source Response from Responsive (formerly RFPIO) January 10, 2019 Thanks for your review, Brendan! The RFP response is tough enough - it's good to know that you don't have to add language barriers into the mix. We really appreciate all your feedback and we hope to continue giving you memorable customer service! Laureine Claire N. Manager Farming Used the software for: Less than 6 months ### "La réalisation des devis est plus facile avec Responsive (formerly RFPIO)" September 25, 2023 4.0 Pros Le suivi des échéances sur logiciel est au top Cons Les outils de collaboration de (formerly RFPIO) est ne sont pas très efficace Review Source JA Joe A. Sales Engineer Computer Software Used the software for: 1-2 years ### "RFPs made easy!" September 29, 2016 5.0 RFPIO! I'll start with what it is: a) an RFP tool; b) a proposal management tool; and c) a product knowledge database; and d) a huge time saver. Now I'll tell you what it is not: a) Difficult to use; b) antiquated (as so many are " Ariba anyone"); c) a resource hog (training, explaining, chasing people down for answers they just answered last week, etc.); or d) a time sponge (hint: you can upload RFPs directly into RFPIO, answer them, and download them back into the original RFP format). This tool has become our central repository for product and company knowledge making it indispensable. Any time I need an answer to a question I can simply look it up in the library. If there's a new question/answer, I can add it quickly for later use and reuse. For RFPs and proposals, I can take advantage of pre-built templates for a professional look either from our marketing department or from their pre-built template library. Finally, I really like the workflows that are built into the product which benefits teams whether they are all under one roof or geographically diverse: I can assign out specific questions, assign timelines for completion, set reminders for the assignee, and then edit and compile the answers into a single-voice response. It's a great tool and I've been able to take back some evenings and weekends previously spent answering RFPs. Pros It's easy to use and you can tell by the features that they've really done their homework: a lot of thought that's gone into this and it shows. Cons A few minor navigational issues in the first release, but their Dev Team responded quickly and fixed them. Review Source Response from Responsive (formerly RFPIO) September 29, 2016 Thanks for your review and partnership, Joe! We really appreciate your support. RB Ryan B. Solutions Architect Information Technology and Services Used the software for: 6-12 months ### "Excellent cloud solution for managing RFPs/RFIs." September 19, 2016 5.0 We came over from RFP365, while that was a decent solution, RFPIO turned out to have some more compelling features. What helped us unlock those features were great training sessions to really experience the product. We also had some real specific requirements and they enabled them for the very next day! Just fantastic customer experience. Pros Looks very attractive. Organized well by projects. Import features are best in class. No more needing to import from a template, we can import right from a spreadsheet the customer gave us! Cons What we like least the right-hand side panel, we wanted more selections from a list. As well as an Apply button so not to have to copy-and-paste. When we met with them and described this feature, they enabled it the very next day. Just such great customer service. Review Source Response from Responsive (formerly RFPIO) September 19, 2016 Thanks for the review, Ryan! We're so glad you are having a great experience with RFPIO. Looking forward to our continued work together! SB Steve B. Proposal Manager Computer Software Used the software for: 1-2 years ### "RFPIO Review" May 21, 2019 5.0 Great tools for creating & maintaining a reusable answer library for our enterprise software platforms. Project management tools with intuitive dashboards are helpful for team collaboration and juggling ongoing deadlines. Pros Easy-to-use solution built for enterprise proposal teams Cons Lack of text / content formatting options in Response / Answers pane Review Source Response from Responsive (formerly RFPIO) May 29, 2019 Thank you for the fantastic review, Steve! Sounds like you are using RFPIO to its full advantage. If you haven't yet, please reach out to us about your formatting needs and we will see if there's a solution! IR Irene R. Secops Analyst II Information Technology and Services Used the software for: 1-2 years ### "RFPIO user Experience " September 12, 2022 4.0 Good! Pros Easy way to find the answers and takes less time to complete RFP's& RFI's. Cons There are new UI available but there is no assist for the new UI, all the help content are for the old UI and the user have to change from new to Old to get previous features eg the bulk question update/ Edit feature isn't available in the new UI. Review Source JC Jessie C. Managing Editor Used the software for: Less than 6 months ### "Most Effective RFP Software Available!" December 9, 2016 5.0 After spending years vetting/trying a myriad of inferior RFP management software and applications, I can't recommend RFPIO highly enough. The software is easy to use, intuitive, and the highest quality solution for all our needs - with features we didn't even know would be invaluable until we used it! RFPIO's customer support and account management teams are extremely , pleasant, helpful, and have ensured a seamless implementation/adoption at every step of the way, with ample training and hands-on assistance. Additionally, they genuinely take our feedback to heart and have developed new solutions for requests that are unique to our company's environment/usage. This has enabled us to significantly streamline our RFP process and increase productivity. The answer library is particularly valuable! Pros Difficult to choose! The software itself: The automated workflow, ability to assign whole sections or individual questions to team members, project tracking, answer library, proposal templates, etc. In general: The customer service is unparalleled. Cons There are a few minor glitches with text formatting when uploading previous proposal responses, but they are aware of these and I expect a timely resolution. Review Source Response from Responsive (formerly RFPIO) December 9, 2016 Thanks for the amazing review, Jessie! We're so happy to hear about your improved productivity. That's what we like! GP Gayle P. Solution Consultant Computer Software Used the software for: 6-12 months ### "I use RFPio on a daily basis to respond to multiple rfps." August 11, 2017 5.0 Helps to have all rfps in one place! Pros System is intuitive and easy to learn. Customer support is beyond excellent. Like the archive function. Cons Unable to tag reviewers to know by looking at the screen \[initials?\] who has been assigned. You must open the Q/A pair to see. Would strongly recommend holding dedicated training session vs. separate sessions. This user had to 'unlearn' prior product, so it wasn't intuitive. Also, I would like to be copied, or be able to view assignments. I'm not sure what they're getting, and I don't know when it's been answered. May be a user error on my part. Last, the text in the response field is too small on entry. It's easily read after saving. Review Source Response from Responsive (formerly RFPIO) August 31, 2017 Thank you for taking the time to write a great review, Gayle. We're glad to hear you're finding success with RFPIO. LE Laura E. Proposal Coordinator Information Technology and Services Used the software for: 1-2 years ### "RFPIO Rocks!" May 14, 2019 5.0 RFPIO has always been to our questions and we especially like the Webinars. Great experience overall - would like to see the Help options able to go full screen - some of the screen shots are hard to read. Pros Our favorite part of RFPIO is the intelligent Answer Library that makes it easy to find content from past projects. The multiple search options available get you to what you want quickly. Cons No fault of RFPIO, but we are unable to use all the features as our bids are often on tight deadlines and go down to the last minute with edits, etc. It's tough to wait for all answers to be complete before starting formatting, so we often don't do writing assignments, just use the answer library and put directly into our formatted bid. Review Source Response from Responsive (formerly RFPIO) May 16, 2019 Thanks so much for your thoughtful review, Laura! You rock! GN Grant N. Sales Engineer Hospital & Health Care Used the software for: 1-2 years ### "Advil for the RFP migraine" May 21, 2019 5.0 This allows us to triage important RFPs that often have very tight turnaround times, and allows our team to effectively collaborate on our responses & handle them swiftly. Pros It allows me to easily respond to & track the many RFPs I work on, and gives me the ability to save templates of the responses to questions I find myself answering over and over. Cons The search feature for the Response Library tool doesn't always yield relevant results, but is still an improvement over our previous process. Review Source Response from Responsive (formerly RFPIO) May 29, 2019 Thanks so much, Grant! To hear that RFPIO cures what ails you is a major compliment. We know how much easier it can be when you have answers and templates at the ready. There are ways to customize your answer library for more precise recommendations - might be a worth a check in with your account team. Thanks again for such a thoughtful review! KB Keith B. Sr. Manager, Global Sales & Marketing Operations Computer Software Used the software for: Less than 6 months ### "RFPIO = Innovative RFP/RFI Pain Relief" August 25, 2017 5.0 Pros What has separated RFPIO from other offerings was their ability to support large enterprise software RFPs, which require coordination and input from many across our organization. Our users love the easy import and export, ability to assign owners and manage the project through actionable analytics, qualify deals through capability analysis, and quickly access prior RFP responses validated by SMEs. Response accuracy is critical to us, and RFPIO's Answer Library makes SME approval and maintenance of prior responses very easy. Multi-language support is also helpful for adoption in our globally distributed organization. I can't think of an area I like "least" about RFPIO. The solution is very robust, but also evolving very fast. Any feedback we've had on potential improvements have been implemented very quickly. The RFPIO support and development is excellent. If I had a least favorite item to call out, I imagine my review would quickly become outdated. Review Source Response from Responsive (formerly RFPIO) August 31, 2017 Thank you for taking the time to write a review Keith. We are so excited you and your team at QAD are seeing success with RFPIO. JM Jack M. Business Development Representative Telecommunications Used the software for: 1-2 years ### "WANRack - Jack Maddox" September 12, 2022 5.0 Very pleased Pros Easy to learn and customize. Customer service has been outstanding. Cons Nothing in particular. There has been a few problems with an overload of notifications/emails but we have worked this out for the most part. Review Source VR Verified Reviewer Marketing Communication Manager Insurance Used the software for: 6-12 months ### "Best tool on the market" May 21, 2019 5.0 As I said above - it's powerful, and the AI learning has cut our RFP process from 5 business days to 1. The efficiency and time saved alone makes RFPio worth the investment. Pros RFPio is easy to use, both for users who are comfortable with technology and those who are not. It's powerful, and the AI learning has cut our RFP process from 5 business days to 1. The live library allows us to supply up-to-date statistics and data for RFPs across the country, making sure we're giving potential clients the most current information to aid their decision-making progress. Additionally, our onboarding support was outstanding. We love this tool! Cons We've had a minor learning curve around reviewing data and creating cycles for our organization, but nothing insurmountable. Review Source Response from Responsive (formerly RFPIO) May 23, 2019 Thank you for your fantastic review! Your words mean a lot to us. We're thrilled to hear that you're cutting your response time so significantly. That means time for other important things! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.