Who Uses This Software?

Blue-chip brands, government departments, industry associations, events managers, and corporate organisations that manage a contest / awards programme.


Average Ratings

93 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,188.00/year
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Award Force
  • www.awardforce.com
  • Founded 2013
  • Australia

About Award Force

Award Force is award-winning cloud software for leading contest organisers to manage awards entry and judging online. Designed for performance and function, its fast, secure and a great experience for entrants, judges, and contest managers. Upgrade to Award Force to: grow your awards; make judges happy; save time and money off less admin effort; discard stress; gain visibility and control; distinguish your contest with good design; and make your awards the best they can be.


Award Force Features

  • Awards Management
  • Blind Judging
  • Entrant Management
  • Entry Fee Processing
  • Entry Management
  • Forms Management
  • Fraud Detection
  • Judging Management
  • Scoring
  • Skills Contests (Photo, Essay, Design, etc)
  • Social Media Management
  • Social Promotions
  • Sweepstakes
  • Timeline Management
  • Voting Management

Award Force Reviews Recently Reviewed!


Great platform, easy to use and very helpful and quick customer service

May 20, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Quick customer service

Well structured platform

Cons: Some features that were missing but we often found a work-around solution with the customer service

Super impressed

May 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it was to use with video tutorials

Cons: Nothing - it's great. Nothing else like it on the market

Overall: The support I received was incredible.

Vendor Response

by Award Force on May 25, 2019

Naww thanks Katie! Love your words. We'll continue to work hard to deliver more value and to maintain our position as the best in the market!

Great solution for running large awards

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: the intuitive use (once you got your head wrapped around the processes)

Cons: there was a little bit of a learning curve (not too bad though)

Overall: being able to have all information in one space and then allocating assessors to various submissions is great !

Awards tool for my awards program

Apr 19, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The structure, the analysis report, export the data I received. allow the attachment for people submission

Cons: there are some bugs happened in last couple of days when I open my nomination process to large audience.

Overall: Overall experience is good with the tool. easy to set up and reviewing and run the nomination report. but the bug issue is keep happening all the time. this make me not very happy with this tool.

Vendor Response

by Award Force on April 24, 2019

Hi Betty, sorry for your troubles. From the support email we last exchanged, it seems the problem happened because of a setting issue. Your colleague Carl later switched it on and everything worked as expected. If there's anything else you would like to report, please let us know asap!

Award Force - Great Software and Awesome Support Too

Apr 06, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: We use Award Force for all our applications and surveys and it works just as well if we get 20 responses or 500! Creating surveys is relatively straight-forward and very logical and its great to use a software program that makes sense.

Cons: I am sure I don't use all the features to their maximum potential - but what I use is great.

Overall: With Award Force, the overall experience is a positive one. We can deal with applicants, scholars and judges so simply and with the same tool. We are a growing organisation and have chosen Award Force as we know it will grow with us.

Great value for money!

Apr 05, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy for applicants to use as well as easy for us to set up! Customer support was so quick and efficient, always had a response within hours!

Cons: It took a while to find out where particular edits were, but other than that it was great.

Vendor Response

by Award Force on April 08, 2019

Thank you Helena! We appreciate you seeing the value for money with Award Force. We are committed to saving you time, and handy features to be able to find & edit quickly are coming soon!

Great All round system and support

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software can be customised to suite various award types as a result is versatile. It's certainly great for awards programs with multiple awards under different categories.

It is easy to use and modify even after set up. Good reporting capabilities and great dashboard.

Many options for judging of awards and can include different rounds as well. Good branding opportunities within the system, whether it be for your own awards program or your sponsors & partners.

From the research I have done this system is the best and is priced well.

The level of support available is great whether and you get to speak to a real person, from initial set and an ongoing basis. Many others don't offer this level of support.

Cons: There really isn't anything I don;t like about it. It more than suits my needs.

Overall: Award Force for me is the complete package, ease of is second to none and the options available within the system will cater for awards small or large, simple or complicated. Level of support is brilliant with personal service and quick turnaround. Which is a must for Award event & program managers.

Vendor Response

by Award Force on April 09, 2019

Wow, thanks Chris! The team really appreciated your positive words. We promise to continue to deliver on the value and support you've come to expect from Award Force.

The most valuable awards platform

Mar 20, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The greatest pro is community and people working to keep the software up-to-date and answer questions you have around the product. It's hard to know everything about a new software, so having a great support team is crucial.

Cons: I don't feel like I missed anything when buying the software. Perhaps some features are missing, but that can be easily fixed by upgrading your subscription.

Overall: I have realised that the award force platform can be used for many other use-cases, besides handling awards. In one of my projects we used the platform for handling, reviewing and moderating grants for students at a university.

Makes your life easier!

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Functionality - its intuitive once you get going to set up

Cons: The ability for entrants to add a '£0' when we ask for financial figures - we need proper figures so have to check each entry for this.

Overall: Great! Fantastic support and support to 'tweak' the software to meet our needs by way of progression and updates.

Vendor Response

by Award Force on March 14, 2019

Thanks for the positive review, Julia! You can certainly have £0 in your entry fields. We'll get in touch with you today to help you resolve.

Great platform, easy to use, amazing support!

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It works well and is visually appealing.

Cons: I wish there was a way to close a round for entries but have a secret way to allow ppl to still edit their entry.

Overall: Everyone i have worked with at Award Force has been a delight! We had been using the same system for a long time and made the much needed change to Award Force, we are going into year two with the platform because it was so great!

Vendor Response

by Award Force on February 25, 2019

Aww thanks Emma! You've been a delight to work with too :D

We've released a 'resubmission' feature recently which might work for you. We'll be in touch today to tell you about it.

Award Force is a great tool to use!

Feb 12, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Award Force did everything it was supposed to do. And when things went a bit curly from our end and we needed to change tactic - the award force team were on hand to support us with what we needed to do. Very efficient program and easy to use.

Cons: Some of the set up was a little repetitive but easy enough to do when you know how.

Award force deserves an award

Jan 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to go digital across the board on our events has saved up countless hours of work! They really thought through the whole system and how to take onsite judging and scoring to the next level

Cons: at times, the software can be limiting and hold you back from making some easy changes but the improvements and time saved over the old school way of physically tallying more than makes up for it!

Award Force online software

Jan 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: The support we received to set up for the first time; the simplicity of use for entrants and judges.

Cons: For our small organisation the cost was a major addition to our budget.

Overall: The reduction in time and communications between entrants and the office was great. It allowed a more hands off approach with entrants.

For our judges the process allowed them to work in their own time at their own pace and for them to communicate with their fellow judges without rquired mutliple meetings.

Capterra loader

AwardForce for MadeForMums and Junior Magazine

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: AwardForce is very easy to use and means we can send one link out to hundreds of judges to get the best quality judging we need. The support team are super useful and always reply in good time, there have been times where we need something done urgently and they are very quick to get back to us with a solution. It's easy to download data and keep a record of how we are doing year on year.

Cons: It would be good if you could view more on the page at one time, for example filter some of the options when viewing entries like you can in excel but in the site.

Other than that I have no cons! :)

Overall: AwardForce has saved us a lot of time and means we can manage everything to with awards in one site. It's easy to pass on logon details to external judges who may be judging from afar and makes everyone feel as if they are on an important panel even being miles away.

Vendor Response

by Award Force on January 11, 2019

Thanks for the great review, Rosie! We do have the ability to customise every view to see more on the same list view. We'll be in touch in the next 10 minutes to show you how :)

Capterra loader

The perfect software for running custom awards!

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Award Force is extremely user friendly, while also providing a robust and feature filled platform. The system walks you through every step of what you need to run your custom award program. The layout is clean and organized, while simultaneously ensuring that the functionality of the platform is not dumbed down. You will find it is very sophisticated and able to be highly customized for your organization's needs. For our organization, we loved the ability to customize the site to use our brand's assets, without needing to bring in an outside designer or developer.

Even better, the vast online guides and reference materials are awesome. They're a huge resource when you're onboarding Award Force for your organization. If you need any answers, they're just a minute away.

Cons: I would like to see better sorting and better reporting. Our owner is a report fiend and sometimes we struggle with not being able to export exactly the reports we need for meetings and check ups. Overall not a huge problem, but something we would like to see addressed in the future.

Overall: Our old system for managing online entries and giveaways was clunky and timeconsuming. We knew it was a weak area for our marketing efforts but were unsure of the right way to implement a solution. One of our teammembers found Award Force and we implemented it almost immediately. It's streamlined our efforts so much and allowed us to run giveaways much more efficiently!

A really excellent product. It did everything we wanted to do and more. Great support throughout.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent functionality, completely customisable to our needs, really knowledgeable and enthusiastic support team which didn't make me feel 2 feet tall every time I asked a stupid question!

Cons: That we didn't come across this platform years ago! A few whistles and bells we didn't need but not a big problem

Overall: A lot less stress in my life!

Award Force helped our program become completely digital. The entire process worked so well.

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of use on the user and the administrator ends was great. The administration learning process was not complex and Award Force staff took the time to train us. The entry process for the users worked so well. It was simple! The part that sold our organization was the wrap-up portion. We didn't have to do much of anything and the program did it for us. Our members could login and see the winners' entries. This saved our admins a ton of time compiling award winners and sending them out to everyone. That was an amazing process! I would definitely recommend this, and have, to other organizations if they want to go all digital and have a simple back-end process to administer, and help the users get their information entered and then received quickly.

Cons: Like any software, you have to learn it. It takes a little time at first to learn, but once you do, it is not hard to utilize. The Award Force team was very helpful through that process, though. There are some unique ways to find information within the software, so it just takes working with it to gain an understanding. The payment system was something that we had to inform our membership of, since this software is based in Australia, when using an United States credit card, it is best to charge all entries at one time and not individually, as they card will question foreign purchases and possibly shut the card off temporarily. This happened to us, but once we realized why, we explained it to the membership and then it worked fine.

Overall: Ease of time on the administrators end. Ease of use and uploading ability to make all things electronic on the users end. Wrap up after the award process was so simple! That was the best part. Even though there is a cost that we didn't have before, our organization found that the benefits outweighed the costs. We needed to be all electronic and needed to alleviate the time component from the administrators, who are all volunteers. This program did that for us.

A dependable, powerful content management system.

May 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simple interface for entrants and judges - and easy to navigate for program manager.

Reassuring customer support that solved issues quickly - and even on one occasion created a solution to a bespoke issue we had.

Cons: The 'broadcast' feature could be improved. It could feature more mail merge tags based on the entry or user form. And messages would often land in people's spam folder.

Vendor Response

by Award Force on June 01, 2018

Many thanks your positive review, Matt. Additional merge tags for Broadcasts is definitely on our product roadmap and we'll be sure to update you when it's released!

Excellent product overall.

May 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive design, functional, responsive customer service, and great value compared to other options.

Cons: The only thing that has been a minor issue is that you can't return a proposal to an applicant post round without opening up the whole round. Also, my applicants here in the US do not understand international phone number formats and a few had trouble submitting as a result. Overall very minor.

Overall: Saved time.

Great

May 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: Very easy to use. Perfect for our awards programme, to track all of our entries and to share them amongst our network. I like how you can personalise the programme with company branding.

Cons: The names for sections on the awards can sometimes be confusing - i.e fields, integrations

When looking at the entries it would be nice to filter by entry Status

Vendor Response

by Award Force on May 22, 2018

Thanks for the positive review, Grace. You can filter by entry status from the 'Manage entries' view. We'll have someone from our Client Success team to get in touch with you asap and show you how you can use the status filter along with many other helpful ones.
You can see the 'Submitted' and 'In progress' numbers on the Dashboard too.

We've experienced huge time savings, as well as increased participation in the awards program!

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: - Judging process

- Allowing entrants to view and modify their entries, view their scores and comments, and pay

- Onboarding experience with our account rep was thoughtful and comprehensive

Cons: - Registration / Sign in process seemed to give some of our users trouble

- Price is a little high in comparison to our income from awards entries

Using Award Force was a huge time saver for managing our program.

May 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of uploading projects to the site was a huge time saver. Allowing the jury to use the site to vote and rank projects to allow me to see the shortlisted projects was fantastic. The jury also enjoyed using the site and ease of the interface.

Cons: I was overwhelmed when setting up our small program on the site. There were so many options and choices that I wasn't clear on how to get what we wanted. It was frustrating that I couldn't use phone support because we purchased the smaller package. I did use the tech support online but I didn't always have time to wait hours for a response. I struggled to figure out how to move entries to the shortlist round, and award the winners in multiple categories. We wanted to share the program in a public view with all of our staff so they could see the projects that were submitted, but I could not figure out how to do that. I was able to make all the winners public viewing, but not all projects. In the end, I gave up on a public view and was very frustrated. I followed the instructions in the help box, but still couldn't get the projects to show up. Being able to pick up the phone and have someone talk me through it would have been helpful. For the amount of money we paid I was annoyed that I couldn't share the site with our staff.

Overall: It saved me and my team A LOT of time!!

Vendor Response

by Award Force on May 14, 2018

Thanks for the positive feedback Angela and we're happy to hear what a time saver Award Force has been for you.

I'm sorry to hear of your frustrations - the volume of configuration options with Award Force *can* be overwhelming.

Our support team is available 24/5 and will generally respond to support messages within 20-30 minutes, so don't hesitate to reach out for help! And *please*, feel free to pick up the phone if you need to, we want to make sure you have a great experience!

They are attentive and respond to every situation. We're satisfied

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of use. The language is simple and understandable.

Anyone trained can use it without problem

Cons: At the moment I can not comment. I have not yet found anything complicated that might complain to me.

Overall: The candidates of the awards, have no difficulty. This is a benefit in not worrying about the cadidaturas.

So easy to use and functionality is wonderful, plus the support team are amazing.

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. At first there appears to be a lot to input and learn but the support you get, including hands on webinars and individual training makes it simple. The support team are very responsive. And the degree of functionality is great. We had a paper based system previously which was an absolute nightmare - printing, distributing, collating, reprinting for judges...and so on. Now it's a simple process and judging is online, so it can be done at any time anywhere.

Cons: The is really nothing that I don't like about this software. Some of the things, such as setting up your theme take a bit of work, but a little reading and experimenting overcomes this.

Overall: The range of features. Simplicity to set up and for the users encourages more entrants into our annual awards. The ease of use for the judges means they can use the system wherever they are and what ever time it is - no more bulky paper packs to be sent out.

A reliable way to keep track of our awards finalists' applications

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software turned out to allow audience voting, something we wanted to capture, along with our finalist applications. We had several tabs highlighting categories of information that can be readily accessed.

Cons: Not really a con, but exploring the possibility of adding a survey. Exploring the answer options for short answer, multiple choice. Someone had suggested survey monkey.

Overall: Ability to track applications for awards

Award Force - Great site

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was intuitive, easy to use, and was a great match for almost everything we wanted to do with our competition.

Cons: It was an overwhelmingly positive experience - nothing negative springs to mind. Even the price was right!

AwardsForce is an outstanding platform, and is perfect for the different awards programs we run.

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: AwardsForce is very user-friendly. From setup to judging, each step is intuitive and laid out in a smart way. I love that we're even able to do a sanity check, just to verify we didn't miss a step. Throughout the whole process, the AwardsForce team is quick to help with any questions we might have. Overall great platform!

Cons: I wish it was easier to preview what your attendees see on the back end, but there is a step where you can do "test entries" which definitely helps.

Awardsforce changed our life - and that for entrants and judges as well. Easy to use, great design!

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customization features, ease of use, UX, great functions and it looks very slick. It is easy to understand, and we can build it to our needs.

Cons: There are some restrictions as in to what it cannot do, but they are minor, and quite often resolved with the next development batch. One thing I am missing is copying content from one account to the other.

Overall: Saving time, easy organisation of entries, happy entrants and judges due to user-friendly software.

Capterra loader

Having used Raisers Edge I found changing over to AF so much easier and more intuitive to use.

Apr 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Processes are relatively easy as is replicating seasons. Pulling reports is an absolute joy compared to asking the database the right questions as you do in RE and any queries or challenges you may face are quickly fixed by the team of consultants. They're happy to show you, teach you or do it for you. I also really like the ability to choose what you can see.

Cons: It can be tricky at times like all software however, by working slowly through the problem and with the assistance of the consultants, the majority of challenges can be worked through

Overall: I can bring all my information together and export to Excel. I have the opportunity to learn as I go or with a consultants assistance and the software is very responsive to my particular award needs.

This is my second year using Award Force and the experience just gets better and better.

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software itself is easy to use and easy to navigate. Due to its clean look and feel you cant really get lost. To change or update anything it is all clearly labelled and where as you may forget what order to do it in the customer service is first rate and their knowledge and helpfulness is second to none.

Cons: I don't think there is anything not to like. I use other software programmes for HR and payroll and tI wish they were as easy to use as Award Force.

Overall: From an administrator perspective it is easy to use and nice and clear. For those externally who use it again their user experience is always positive.

The system is easy to use and provide very good customer support

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I am the administrator of an award. Award Force provided me a thorough orientation at the beginning so that i could start quicker and easier.

The staff are very helpful that they responds to my questions efficiently.

Cons: Some users experienced problems in confirming their account by SMS. They received garbled code and could not proceed.

Capterra loader

very easy to use solution for setting up an award application platform

Mar 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup and use.

pre designed to cover most scenarios related to Awards and competitions.

interface is clear and scrip

Cons: the fact it is cloud based which limitations functions like tracking codes and google analytics also it is not possible to modify or custom design a specific features without reflecting on the whole system.

Capterra loader

Amazing and professional, with great support team.

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: For our Biennial of Slovenian Design we needed an intuitive and adjustable system. We were hoping to make administrative processes more efficient. After a detailed e-call, we were confident that we will be working with professionals who understand their clients. They translated the system in our language: it has only 2 mill. users, and has characteristics that are hard to work into english-based interfaces. While setting up, we were met with a lot of help from our producer. We encountered a problem: in the EU, it is required to add VAT info on invoice. AF did not have that option. After contacting them, VAT was implemented for us and other users also.

We are strict about our image, so the implementation of our visual identity was a must for us. Designers branded it the way they liked it. The base is clean and leaves enough room to make it your own. Our administrators were very happy with the experience, as it significantly lessened the workload and kept our costs down. Our users were very excited to use AF. We are confident that their efficient system brought in more entries than we expected. We are very much looking forward to working with them in the years ahead and would wholeheartedly recommend the system to anyone looking for solutions to dealing with user entries at any scale. We were very glad that our Biennial, which is quite small in comparison with their other clients, received a thoroughly professional and attentive approach from their excellent team.

Cons: Some specific features didn't have a lot of flexibility but we managed to go around it with their help.

Overall: More entries than expected and we saved a lot of administrative fees. Their support team is very helpful and fast in responding, which was a big plus for us.

Very user friendly and actually quite fun to set up

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It intuitive after a while it become second nature and its fun watching it all come together. I am not at all techy but I had no issues with the software and it looks very straightforward for our applicants.

Cons: At the moment I don't have any complaints. We don't have a graphic designing so scaling the logos to the correct size took a little bit of time but nothing major. I have not yet configured the judging component so I just hope that is as straight foreword as setting up the applications.

I think it was quite expensive too. Many from the point of view that I work in a department where there are multiple program and to pay this much for every program would not be possible, which is a shame as all the programs would benefit from it.

Overall: Its still too early to tell, as I have not yet finished the programs cycle.

Love the software once I got it set up.

Feb 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The options are great and it will most certainly move our programs into the future. The platform is wonderful.

Cons: The setup can be confusing. It took us some time to realize what we needed to do and how to do it.

Overall: Ease of use,

Great Awards Platform

Jan 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Awardforce lets us run an internal program that lets all our offices globally submit work for judging.

This happens every 2-3 months and we can then publish the work into galleries for all to see (separated into the top scorers and all other work).

Being able to lock down registration to specific domains means that we can keep it strictly within our company, but allows us the versatility to add external people if and when necessary.

The process is relatively simple (once you've gained an understanding of how the system works) and I have always found that help is readily available when needed, with the team being quick to respond, and offering solutions to any problems we encounter or requests that we have.

Cons: It isn't particularly intuitive, and if not used on a regular basis it can be easy to get a little lost when trying find specific functionality. That said, we do use the platform ina different way than most other companies so it is partly because of that.

Overall: We previosuly used Openwater and fine Awardforce much easier to use and competitively priced.

AwardForce is intuitive. The fabulous support team makes it easy to become an expert in no time!

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really intuitive. It only takes a couple of times creating a field to get the hang of it. After a couple of short sessions with my primary support contact, I was up and running. She has also been available to trouble shoot or ask questions along the way. The team also customized a field for our organization, which simplified the end-user experience. As a result of the user-friendly software together with the outstanding support, I was able to launch, manage and complete the judging of my awards program quite easily.

Cons: The analytics dashboard is pretty basic. We wanted much more comprehensive analytics, so we exported the data into a different program. If you want the basic data and trends, you're set with the AwardForce Dashboard. This is a nit, but I don't like the font that is used across the whole platform, and it is not possible to customize the font. Other than that, I can customize the look and feel as much as I desire.

Overall: It was fast and easy to launch and manage our awards program.

easy to manage, great customer service and very efficient software!

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love who easy is to create and edit content. It has definitely helped us manage a very strong entry and judging process.

I also like the fast customer service, it has saved my life on several occasions! I also love the improvements they work on having every time!

Cons: There is no many negative this to say, if I have to pick one will be the fact of a minor change they mad on the creation on the panels and I was not aware of so I had to do it one more time because the previous way of doing it it was obsolete. But at the end, the final result was better!

Overall: Easy to manage and great customer service!

Great platform and easy to maintain. We have found the system great for our needs

Jan 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy of use, personally maintained but with back up when required. Ability to check progress, email from within via broadcasts to entrants, financial capability to accept payment and send invoices saves time. Once we had worked the platform once we definitely got the hang of it quick as did our entrants and judges.

Cons: In the criteria area when info is written, the system automatically defaults to spell check with pink boxes and often not necessary. this can be off putting to entrants and we have received a number of queries on this as to how to not have it showing but the system cannot change this.

Points system does not work well for us and we still have to export ranking and then mannually add up to find winners based on preference from our judges

Capterra loader

The platform is very helpful in our Awards - very easy to use and efficient.

Jan 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: - user-friendly

- You can archive past data

- You can export anything according to your needs

-The support team is very accommodating and very responsive.

Cons: -its quite costly - you get what you pay for, in a positive way.

- I cant think of any cons because whenever I encounter problems, the team responds and resolves it.

The customer support is wonderful. They are very prompt, and accept numerous inquiries.

Jan 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: I like the fact that the layout of the content is organized and visually appealing. (concept tabs for example) Also, the dashboard, side panel with all the features, and checklists are helpful.

Cons: The foreign DOB text box is not conducive to many of the US teams we work with. Also, I wish the videos were more directly accessible and embedded within the software so I was more likely to use it instead of constantly asking the team for support.

Overall: The customer service was wonderful, and it spoke to salesforce well overall, despite the hiccups we experienced collectively.

Vendor Response

by Award Force on January 22, 2018

Thank you for the lovely review!

Perhaps you aren't aware that some months ago we introduced an option to set your preferred date format instead of the default international standard. Please reach out to our support team if you need a hand setting that.

You might also just check with them about the videos - if I understand you correctly, you can reach all our support and training videos via the "Need a hand?" tab at the right of the management screens.

This is the second time we've used AF. The set up process was even easier second time around.

Jan 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use for administrators, nominees and judges. As an administrator, its really easy to see nominees are progressing through submitting their entry and then during the judging round to see how the judges are progressing.

Cons: I'd like to be able to download and print more information, but understand that this functionality is not available with the starter pack.

Overall: It saves a lot of time and administation.

Award Force makes it easy to create online application forms and judge the submissions.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The Award Force team provides basic training and awesome support that enables anyone to configure their product.

The product is very flexible. We are able to create and manage application forms and judging for four separate grant funding streams, with different deadlines.

It's accessible to applicants and judges anywhere, anytime, on any device.

Cons: Our organization must comply with privacy laws for the protection of personal information. The storage of data on servers outside the country could be an issue.

Vendor Response

by Award Force on January 22, 2018

Thanks for your lovely review Elizabeth. For information... Data protection has always been a major focus for us¿ we are currently finalising compliance with the General Data Protection Regulation (GDPR), the most stringent requirements globally for data protection.

Our practices mean you are already in very good stead in Canada¿ the work we are currently doing will put you in an even better place! Details will be sent to all clients in the near future.

Award Force is incredible- easy to use and very easy to customize for our Award program requirements

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The Award Force management and support teams were incredibly helpful during our entire selection process, set up phase and implementation. There was always someone available for answers, no matter that we are located in the US and their main office is in Australia.

From our initial conversations as far as what was on our "must have" list and our "nice to have" list of features, AF was able to make a few small customizations to their program to give us 100% of the items on our "must have" list and 95% on our "nice to have" list of items.

They appear to constantly have the customer as their #1 focus and even after we launched came back to us with an idea to use something in their existing platform in order to offer us a small work around to give us something that was on our "nice to have list" that would help our judging community.

We've had nothing but positive reviews from our client base - from our entrants, to our judges and even our accountant who compiles the entrant scores.

The system is incredibly secure, with various different user profiles that only gives them the access they require. Award Force even created two new user roles specifically for us based on our award program requirements and what our users needed to have access to in the system.

I can't praise our implementation manager and the entire AF support team more as they were always available and never made it seem like even my dumbest question wasn't something they took seriously.

Cons: There is very little that I don't like about Award Force. But if I had to pick one: since the system is used by multiple award program clients around the world there are a few small areas that don't quite give us exactly what we need and that weren't able to be changed for us. However, these are just a few small items and through conversations with our AF implementation manager we devised ways to get what we needed through small work arounds that didn't add any more time or effort to what we had done previously for these items. So in the end, even though there were a few small "cons" in AF, the amount of time that we save using Award Force verses what we used before, along with the amount of information that is now available to us where it wasn't before, far outweigh the small amount of cons in the system.

Overall: -Ease of use

-Highly accessible with information that is always available - whether on a desktop, lapto, tablet or mobile device

-Eliminates virtually all manual paper work that our previous system required

- Easy to contact all users or subsets of users via email using the Broadcast Message feature, which was something that previously we had to do using email and determining who we needed to contact

The user-experience for both administration and user for Award Force has been very positive.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease-of-use to set up the program to meet our needs. The program is intuitive for users and administration. It looks great and functions well too.

Cons: It is an expensive program. There is a lot of set-up required for each year by adding categories to each round of judging.

Overall: Positive experiences and feedback from end-users of program. More professional look to the program.

Award Force is easy to use and has helped me save so much time in gathering entries to our Awards!

Jan 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Its user friendly interface makes it very easy to set up a session and manage the entries to you awards. I like that the information from the previous years can be reused, making it even more easy to use years after years. The information displayed on the dashboard are really useful. You can keep track of how many entries you've got at the moment, how many have already been submitted and how many are still in progress. The graph displaying how many entries have been created over the last few days also helps us analyse our impact. For example we can see whether the last email we've sent to promote the awards has generated new entries. We send I also love the broadcasting feature, which makes it so easy to contact all the entrants at once. Bye bye mailmerge emails, hello simplicity!

Cons: Setting up the criteria for each categories has been my least favorite part of the set up. It's still rather user friendly, and I'm not sure whether you could make this step easier, but I found it quite tideous. The data analysis features could be better too. For example we wanted to compare the amount of entries created/submitted in the 2016-17 session and the 2017-18 session but were unable to do so.

The whole process was simple and straightforward

Jan 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is very simple which makes it easy to understand, easy to use and easy to manage, The system is very cost effective.

Cons: Because of the simplicity of the system there are some functions which may be included on a more complex system. However constant work is being done by Award Force and we are now in our second year and see a lot more functions in place over time

Overall: An online system has saved literally hundreds of man hours from processing hard copy entries. The ease of reporting is critical and payments on line makes the accounting and administration so much easier. The software has fitted well into our other main systems

I have had a positive experience

Jan 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The biggest pro is the ease of usability for all our participants which is of course our biggest concern

Cons: The biggest con would be the price point because it is quite a large sum of money to pay especially for the pro package

We used Award Force to run several design competitions successfully

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Award Force has allowed us to run design competitions with up to 70 entrants relatively easily. Award Force took so much of the onerous sifting through entries and made it so much easier for us as the organizers of the competitions and for the judges to access and review the entries. It also helped when we ran design competitions with several rounds, i.e. Round One being the initial selection of acceptable entries being put into a coherent set of entries and then allowing the judges to easily go through them in order to populate Round Two. The whole experience has been very easy and that is extremely helpful to us as we don't have the time to develop our own system.

Cons: Can be a little bit difficult to look back at previous rounds of a design competition as the competition progresses, i.e. when at Round 2 of the competition and you want to look back at how the entrants earlier work looked it takes some time to navigate and find what you want

Overall: Ease of use, professionally run design competitions and peace of mind.

Pretty seamless and uneventful so far which is great!

Dec 27, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to customize where needed, the availability of options and the design, look and feel of the site is a lot more modern from the front end user perspective than others we have used.

Cons: Would love if there was the option to edit application within the site to make them anonymous. Our users enter information within their applications that sometimes require us to have to manually block out information - for example, school transcripts with photos and address information. It is more of a function of our application requirements but for us it has been something that is never easy to do.

Overall: Complete digital submission of our applications, eliminating paperwork and manual copying and mailing of documents. Committee members are able to evaluate apps from their computers and ipads.