# Page 3 | Award Force Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Award Force the right Assessment solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148148/Award-Force/reviews

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Award Force

4.8 (193)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 14th, 2026

# Page 3 - Reviews of Award Force

## Showing most helpful reviews

Showing 51-75 of 193 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

RM

Robert M.  
Pension Funds Relationship Manager  
Publishing  
Used the software for: 1-2 years

### "A dream to use "

November 14, 2017

5.0

See my review

Pros

Everything. is by far the best awards and judging platform I have used. Once you understand it and how the modules integrate with each other, it is ridiculously smooth and easy to use. Only the other day, I set up my next season. The longest part was inputting the name. Adding entries is quick and smooth. Modifying or cloning takes seconds. The judging platform is very comprehensive and the platform as a whole is designed with the end user in mind. It will be two years since we signed up to Award Force in January and we have no intention of changing. It has made my job easier and freed my time up to grow my role and support my team elsewhere. Moreover, our entrants and judges regularly compliment us on choosing Award Force. It's a great system. Thoroughly recommended. I could go on but no need to. It's that good...... The support is wonderful and everybody at Award Force is knowledgable, responsive, professional, very timely, and friendly. A pleasure to work with...

Cons

Can't think of anything....the only two tiny little things: 1. The PDF headers can be a bit overwhelming (it would be nice if we could resize them) 2. Could do with extending the broadcast facility a bit so that you can filter who you send messages to more But I stress these are tiny little issues that do not actually affect my work

Review Source

RC

Rebecca C.  
Organisational Development Administrator  
Higher Education  
Used the software for: 1-2 years

### "Award Force Review"

October 23, 2019

5.0

Pros

easily has the best customer support I have experienced with a product. They were timely in returning my calls and emails, and were extremely helpful in helping me customise the product for my organisational needs. Having been new to the software this year, I was able to be quickly become confident in my use of the product. The platform had zero technical issues even upon launch. I had no reports of any difficulties of users logging on or submitting entries. The reports generated from the entries were very fast and provided a high level of detail which I was able to analyse for my organisational requirements.

Cons

At times it was a bit difficult to locate the appropriate field when trying to make a change/text edit to the platform. This is when I would contact support and they were able to identify where I could make the change. Other than that, the other improvements identified were less about the system itself and more about how we could customise it next year to better suit our organisational needs - e.g. extra fields.

Review Source

JC

Jana C.  
Senior Coordinator  
Education Management  
Used the software for: 2+ years

### "Award Force Customer Service is top-notch"

September 14, 2023

5.0

I run multiple competitions for schools around the world. This system is relatively easy to us for a builder and for the manager.

Pros

The representatives are available 24/7 all over the world to solve problems and propose solutions.

Cons

The emails from AF often go to someone's SPAM folders and we have to keep tracking them down.

Review Source

LG

Lauren G.  
Affiliate Association Manager  
Events Services  
Used the software for: 1-2 years

### "Loving this program!"

December 22, 2020

5.0

It is easy to use. The help articles and videos are also really good.

Pros

We used a different program for three years for my association. It became harder to use each year. After helping two other associations on judging their awards, we got to work on and really loved it. So when our three year contract was done with the other program, we switched to Award Force. We love how easy it is to work with and also how all of the content is arranged for the administrators. We only started the process in 2020. We created our awards program, opened the awards and people started submitting their entries. Then COVID hit and we cancelled the awards. But up to that point, we did not have any problems. Oh - and our other program did not have a shopping cart. For our members, this was a game changer.

Cons

Nothing so far. We are just starting our second year with the program and did not get to the judging part last year due to COVID. But many of us have been on the judging side for other associations who also have and it was easy.

Review Source

Alex L.  
Managing Partner  
Events Services  
Used the software for: Less than 6 months

### "The perfect software for running custom awards!"

December 12, 2018

5.0

Our old system for managing online entries and giveaways was clunky and timeconsuming. We knew it was a weak area for our marketing efforts but were unsure of the right way to implement a solution. One of our teammembers found and we implemented it almost immediately. It's streamlined our efforts so much and allowed us to run giveaways much more efficiently!

Pros

is extremely user friendly, while also providing a robust and feature filled platform. The system walks you through every step of what you need to run your custom award program. The layout is clean and organized, while simultaneously ensuring that the functionality of the platform is not dumbed down. You will find it is very sophisticated and able to be highly customized for your organization's needs. For our organization, we loved the ability to customize the site to use our brand's assets, without needing to bring in an outside designer or developer. Even better, the vast online guides and reference materials are awesome. They're a huge resource when you're onboarding Award Force for your organization. If you need any answers, they're just a minute away.

Cons

I would like to see better sorting and better reporting. Our owner is a report fiend and sometimes we struggle with not being able to export exactly the reports we need for meetings and check ups. Overall not a huge problem, but something we would like to see addressed in the future.

Review Source

mM

michelle M.  
marketing and communications manager  
Retail  
Used the software for: Less than 6 months

### "A Little Tricky But Excellent and Fast Support"

August 6, 2019

4.0

I'm glad we have one awards season under our belts because it will be so much better next year with the platform up and running. Overall, I would use it again.

Pros

For the price, my chapter was able to purchase, set up and administer a decent awards program. It is highly customizable down to the most minute feature. It looks and feels professional and well thought out. This same platform is used throughout the US so many judges/entrants have already interfaced with it.

Cons

Because it is so customizable, it is like a maze. At times I felt like there was so much to know that there was no way I'd ever learn the platform. Luckily, customer service was ALWAYS there. When I say always, I mean morning, evening, night -- even though they were a half a world away. Super helpful, friendly, patient folks. My needs were plenty and they were always there for me. Can't say enough about them. Honestly, most of the reason I needed help was that I was busy with a new job and didn't have the time to devote to teaching myself how to use the program.

Reason for choosing Award Force

It is ubiquitous in our communications arena for awards. It was important to us to have a platform everyone was familiar with. AND it meant a lot to us that there was an affordable option, the lowest cost platform, for our small chapter.

Review Source

Response from Creative Force

August 7, 2019

Thank you so much, Michelle! Our support team is doing (virtual) high-fives after reading your review :)

Sienna K.  
Marketing Project Manager - Microsoft Bing Ads Partner Marketing  
Computer Software  
Used the software for: Less than 6 months

### "Great all in one awards tool "

October 9, 2020

4.0

Overall a great tool with a lot of capability and customization. Could still use a few programming tweaks to just make it easier to use and a bit more intutive.

Pros

Customization of both the nomination process and judging. Allows you to really tailor the questions and judging process to your specific needs. I like that you can create different juding rounds as well to help narrow down finalists and winners when there are a lot of entries.

Cons

Some learning curve to navigate the tool. For example I wanted to change the name of a certain field but instead of just editing the title I had to edit how that field displayed in the system. Would like a little more cusomtization on data merges as well where you can merge the name of the cateogry into a question for example vs creating duplicates of the same question with conditions. Also the text areas use markdown formatting which take a bit more time.

Reason for choosing Award Force

Our program has used over the past few years for our yearly Partner Awards.

Review Source

BP

Blake P.  
Awards Chairperson  
Government Relations  
Used the software for: 1-2 years

### "Exactly what I hoped and more!"

November 23, 2020

5.0

We were using a competitors awards platform for nearly 4 years with mixed results. We were not happy with the customer service, the price and the platform in general. After researching alternatives, I discovered and I am glad I did! From day one, Award Force has been outstanding in all aspects. From client support, to functionality to pricing/value. What I am most impressed with is the customer support and very quick response time.

Pros

Very easy to set up and use! I am extremely pleased with on so many levels. As an awards administrator, it offers everything I need and more. Our users, both entrants and judges, have no complaints and are pleased with the platform.

Cons

I really haven't had any bad experiences. I do wish I could mirror a users account to see exactly what they are seeing and currently that is not possible as far as I know. As an admin, when a user is having an issue or question, it would be nice to see exactly what they are seeing so I can problem solve. takes privacy and security of the users seriously, so I am thinking this is the reason why I cannot mirror a user.

Reason for choosing Award Force

checked all the boxes. It is exactly what I needed and more!

Review Source

Response from Creative Force

November 24, 2020

Thanks for your kind words, Blake. We are over the moon! Interesting you ask about mirroring a user - we have been discussing this very point internally and it is very much on our radar. As you pointed out, security and privacy is paramount so the solution will need to be properly thought out. Thanks again for your continued business, we appreciate it :)

cT

charles T.  
manager  
Retail  
Used the software for: Less than 6 months

### "It has been a great encounter using Awards Force. The system is very user-friendly, and the team is "

October 14, 2017

4.0

great software

Pros

My team used for an awards program, and it was great. I found the Award Force site easy to operate once you are guided how and the support partners set up time for as many orientation sessions as I required and were timely in replying to any issues. Ease of use The ability to personalize site with our branding Prompt and professional support

Cons

I do find it frustrating that specific features are not present in the software. Like not having a report of notifications, being able to copy anyone into notifications, to contact collaborators in an application, not being able to use the fields in all areas of the application. The review flow is quite challenging to set up and impossible to visualize quickly, it would be nice to have a way of merely imagining which applications are where Also setting up judging is a bit tricky too, and it is hard to see if it has been set up accurately. I would also like to get a general update on what you have designed regarding feature updates. I have also previously sent some feature ideas to the support team. It would be nice to see some of these administered.

Review Source

Response from Creative Force

October 19, 2017

Thanks so much for the feedback Charles. Rest assured that we keep track of all feature requests and feedback and incorporate that into our plans. For interest, we do 5-10 deployments per week with improvements and new features - there's always lots coming through and we're about to start a regular news feed on those - coming your way soon! Please always feel free to speak with our team about any uncertainties or needs - they'll be only too happy to help.

MO

Mélany O.  
Chef de projet digital  
Events Services  
Used the software for: 6-12 months

### "Très bonne première expérience!"

November 6, 2020

4.0

Très bonne première expérience! Merci encore pour l'accompagnement.

Pros

Une plateforme bien conçue et simple d'utilisation. Un service support très réactif, patient et à l'écoute. Les utilisateurs (jurys et candidats) n'ont pas manqué de nous exprimer leur satisfaction (parcours de candidature intuitif, intérêt pour les jurys de noter des candidatures avec des fiches normalisées, de pouvoir consulter l'avis des autres jurys...) Nous n’avons probablement pas exploité l’outil au maximum de ses capacités, mais nous nous améliorerons la prochaine fois!

Cons

Difficulté pour envoyer des mails à seulement certaines personnes d'une catégorie (sans les faire un par un) Lors des création des membres du jurys, nous leur avons envoyé un mail avec un lien pour réinitialiser leur mot de passe et accéder à leurs candidatures à noter : beaucoup revenaient vers nous pour nous dire qu'ils ne connaissaient pas leur mot de passe et ne comprenaient pas pourquoi ils devaient le réinitialiser alors qu'ils n'avaient rien créé. Plusieurs aussi s'étaient déjà créé un compte candidat avant de recevoir l'invitation, donc ne retrouvaient pas les candidatures qu'ils devaient noter.

Reason for choosing Award Force

Nous avons depuis été contacté par https://www.wiin-organizers.com/fr Leur solution nous semble proche de

Review Source

JB

Jamie B.  
Program Manager, Office of Research  
Higher Education  
Used the software for: 1-2 years

### "A Program Manager's DREAM!"

October 25, 2019

5.0

has completely revolutionized the submission, review, and dissemination process for several of the programs administered through our office (Office of Research and Sponsored Programs at Middle Tennessee State University). We are currently using it for student grant proposals submissions and abstract submissions for events such Scholars Week, Posters at the Capitol, and several conferences. It truly is a program manager's dream software.

Pros

The software is extremely well-designed. It is capable of handling multiple projects/programs at one time and it keeps all the information collected from applicants/entrants organized. The ability to export data to Excel is a great feature. The program is easy to use from all standpoints, including on the entrant side (usually students, in our case), judging side (usually faculty and administrators), and on the administrator side in setting up and manipulating it to suit our needs and events. Customer service is outstanding!! Seriously, top notch. The help videos are extremely useful, too.

Cons

Truthfully, I do not have any complaints. We have been very pleased with and I would strongly recommend it to anyone.

Review Source

VR

Verified Reviewer  
Online Services Manager  
Construction  
Used the software for: 1-2 years

### "Pretty seamless and uneventful so far which is great!"

December 27, 2017

5.0

Complete digital submission of our applications, eliminating paperwork and manual copying and mailing of documents. Committee members are able to evaluate apps from their computers and ipads.

Pros

The ability to customize where needed, the availability of options and the design, look and feel of the site is a lot more modern from the front end user perspective than others we have used.

Cons

Would love if there was the option to edit application within the site to make them anonymous. Our users enter information within their applications that sometimes require us to have to manually block out information - for example, school transcripts with photos and address information. It is more of a function of our application requirements but for us it has been something that is never easy to do.

Review Source

VR

Verified Reviewer  
Strategic Programmes Builder  
Environmental Services  
Used the software for: 6-12 months

### "Excellent Support Team-Easily Configurable"

February 2, 2024

5.0

Pros

Excellent Support Team Easily Configurable Items and Features

Cons

It takes a lot of effort to set up properly the forms and the blocks. The process can be done easier-come confusing elements.

Review Source

CB

Caitlin B.  
National Awards and Prizes Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Extremely impressive"

October 13, 2016

5.0

Our organisation hosts an extremely complex hierarchical awards program with multiple chapters, categories, price points, sets of criteria, juries and numerous staff across Australia. I have been extremely impressed by the functionality and flexibility of the platform, not to mention the high level of customer service and willingness to provide solutions. My consultant has been very responsive and always willing to help with our program. I could not be happier with the level of service we have received to date, and am excited to launch our program via this new system over the next six months. During our pilot program I received only positive feedback from the entrants, judges and administrators using the platform. It is extremely easy to use, and looks professional to external viewers. I am relieved to have a lot of control over the configuration of the system for our needs, and it means that I can be the main support for the team working on delivering the program. The team at Award Force are extremely capable, responsive and willing to help. The user experience of the system is second-to-none. The system gives our awards program a professional look. I am excited to use the platform and cannot recommend Award Force highly enough.

Pros

Flexible for different needs, easy to use, professional look and feel.

Cons

Not being able to run multiple programs at the same time - we would love to use it for our other Prize programs!

Review Source

Response from Creative Force

October 14, 2016

We're so glad we can support the complexity of your needs right out of the box Caitlin. Thanks for the wonderful review :D We do of course have a solution for running multiple separate prize programs, it involves multi-account subscription fees is all - but has some very handy multi-account functionality!

Rachel W.  
Chief Editor - Special Projects  
Construction  
Used the software for: Less than 6 months

### "Effective Plug and Play Award Solution"

December 12, 2022

5.0

Overall what stands out the most about is it's help desk and the ability to ask questions 24/7.

Pros

I like the ability to have the history of my award easily in one place and to be able to quicky pull status updates on my entries and voters.

Cons

Knowing where to start can be difficult, though there are helpful help forms.

Reason for choosing Award Force

Easier registration process for our users.

Review Source

HH

Henning H.  
x  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Entry Tool"

September 28, 2023

5.0

Pros

great overview for entries and easy to manage

Cons

creating an account for every single award and limited search funktion

Review Source

EH

Elizabeth H.  
Business Process Adviser  
  
Used the software for: 1-2 years

### "Award Force makes it easy to create online application forms and judge the submissions."

January 19, 2018

5.0

Pros

The team provides basic training and awesome support that enables anyone to configure their product. The product is very flexible. We are able to create and manage application forms and judging for four separate grant funding streams, with different deadlines. It's accessible to applicants and judges anywhere, anytime, on any device.

Cons

Our organization must comply with privacy laws for the protection of personal information. The storage of data on servers outside the country could be an issue.

Review Source

Response from Creative Force

January 22, 2018

Thanks for your lovely review Elizabeth. For information... Data protection has always been a major focus for us¿ we are currently finalising compliance with the General Data Protection Regulation (GDPR), the most stringent requirements globally for data protection. Our practices mean you are already in very good stead in Canada¿ the work we are currently doing will put you in an even better place! Details will be sent to all clients in the near future.

RW

Robert W.  
Pension Funds Relationship Manager  
Media Production  
Used the software for: 6-12 months

### "The best entries management software out there - this is one extremely sophisticated system"

August 16, 2016

5.0

Using has worked wonders for me. It meets every single one of my needs with room to spare and its features have enabled me to innovate and develop our own internal processes positively. It is streamlined and easy to use yet incredibly comprehensive and sophisticated. It is fast and efficient and the days of having to work until midnight adding and processing entries are way behind me. The judging suite is a dream, too. We have been able to efficiently add layers of judging we did not have the luxury of in our previous systems nor the time to do so manually. Thoroughly recommended. A real joy to use. Very intuitive and the support is superb. I could go on but in a nut-shell, this is the best investment my company has made for my role and having used several other entries and judging management systems, this is by far the best. It is setting standards others should be wary of. From the front-end too, many of my regular entrants and judges have commented that it is a vast improvement on our previous entries software.

Pros

Everything

Cons

There are no cons. I like everything. Nothing to complain about whatsoever.

Review Source

Response from Creative Force

August 17, 2016

Wowza! We're blown-away by your words Robert. Thank you. We'll be sure to keep it up :)

AM

Angela M.  
Brand Experience Specialist  
Architecture & Planning  
Used the software for: Less than 6 months

### "Using Award Force was a huge time saver for managing our program."

May 9, 2018

4.0

It saved me and my team A LOT of time!!

Pros

The ease of uploading projects to the site was a huge time saver. Allowing the jury to use the site to vote and rank projects to allow me to see the shortlisted projects was fantastic. The jury also enjoyed using the site and ease of the interface.

Cons

I was overwhelmed when setting up our small program on the site. There were so many options and choices that I wasn't clear on how to get what we wanted. It was frustrating that I couldn't use phone support because we purchased the smaller package. I did use the tech support online but I didn't always have time to wait hours for a response. I struggled to figure out how to move entries to the shortlist round, and award the winners in multiple categories. We wanted to share the program in a public view with all of our staff so they could see the projects that were submitted, but I could not figure out how to do that. I was able to make all the winners public viewing, but not all projects. In the end, I gave up on a public view and was very frustrated. I followed the instructions in the help box, but still couldn't get the projects to show up. Being able to pick up the phone and have someone talk me through it would have been helpful. For the amount of money we paid I was annoyed that I couldn't share the site with our staff.

Review Source

Response from Creative Force

May 15, 2018

Thanks for the positive feedback Angela and we're happy to hear what a time saver Award Force has been for you. I'm sorry to hear of your frustrations - the volume of configuration options with Award Force \*can\* be overwhelming. Our support team is available 24/5 and will generally respond to support messages within 20-30 minutes, so don't hesitate to reach out for help! And \*please\*, feel free to pick up the phone if you need to, we want to make sure you have a great experience!

NM

Neil M.  
Architect/Senior Built Environment Advisor  
Architecture & Planning  
Used the software for: 2+ years

### "We used Award Force to run several design competitions successfully"

January 10, 2018

5.0

Ease of use, professionally run design competitions and peace of mind.

Pros

Ease of use. has allowed us to run design competitions with up to 70 entrants relatively easily. Award Force took so much of the onerous sifting through entries and made it so much easier for us as the organizers of the competitions and for the judges to access and review the entries. It also helped when we ran design competitions with several rounds, i.e. Round One being the initial selection of acceptable entries being put into a coherent set of entries and then allowing the judges to easily go through them in order to populate Round Two. The whole experience has been very easy and that is extremely helpful to us as we don't have the time to develop our own system.

Cons

Can be a little bit difficult to look back at previous rounds of a design competition as the competition progresses, i.e. when at Round 2 of the competition and you want to look back at how the entrants earlier work looked it takes some time to navigate and find what you want

Review Source

AM

Alice M.  
Director of Research  
Hospital & Health Care  
Used the software for: 2+ years

### "Dynamic and user-friendly - highly reccomend"

May 9, 2023

5.0

We love the customer service - highly responsive, highly motivated and trained and very friendly.

Pros

In a busy clinical health setting, we needed a product easy to use for our health staff to apply for annual pitch competition and simple enough to program in the back end for us as management staff. This is the product for you!

Cons

I do find setting up the judging rounds and panels challenging and always need extra help. But over the years these processes are improving and I am learning more.

Review Source

sC

sally C.  
Technical and Operations Coordinator  
  
Used the software for: 1-2 years

### "An excellent experience"

December 18, 2017

5.0

Total confidence in securely stored past submissions and sessions. Straight forward and intuitive configuration. Amazingly supportive and genuinely helpful software support team. Right from the start we were able to configure the software to our session requirements, therefore reducing any potential negatives to a minimum.

Pros

I can honestly say it has been an excellent experience, particularly when configuring the system - very straight forward and intuitive. Our session requirements have meant that some of the judging specifications needed to be multi-level, thanks to our fully supportive and amazingly helpful Awards Producer, the judging rounds have been a breeze. One particular totally invaluable feature is having full access to archived sessions and submissions coupled with feeling confident that they are totally secure.

Review Source

Charlotte K.  
Director, Global Customer Engagement Programs  
Computer Software  
Used the software for: 1-2 years

### "Makes streamlining award programs easier"

October 12, 2020

5.0

Dealing with has always been pretty straightforward and positive. Everyone I have spoken to has been very helpful and supportive, and is a testament to a good company culture.

Pros

makes streamlining award programs much easier, from the submission, to managing the judges and communicating with users every step of the journey. The platform is really easily customisable in terms of design and user experience, and enables multi-faceted award programs with multiple categories, which would just not be possible without having the software.

Cons

I would love to be able to have a more customisable landing page for the program, which would avoid me having to develop another page/destination, instead of having a lot of the information around the categories/judges, etc. behind a login. These are often managed by other teams and can add complexity in the project, or even deter some users from entering.

Review Source

aR

artika R.  
Senior Curator  
Civic & Social Organization  
Used the software for: 2+ years

### "Efficient Management of Large numbers of Applicants"

February 3, 2021

4.0

Great. Very responsive customer care team. Solved challenges in a timely fashion.

Pros

The ability of tag and sort your applications as they progress through multiple rounds of evaluation. The ability to set up multiple rounds, give needs based access based on who in the team is playing what kind of role - just to read, or evaluate or scoring by a jury member. And how that even looked differently for each user. The option to customise how our information shows up and some basic branding was also good to have.

Cons

Tagging is one feature that could use more nuancing and we shared this with the Af team. A still more intutive interface would be good. Sometimes it takes a while to understand how to navigate what content blocks show up where etc. Front-end editing of this as much as possible would be great.

Review Source

OS

Olga S.  
Global Awards Project Manager  
Telecommunications  
Used the software for: 2+ years

### "easy to manage, great customer service and very efficient software!"

January 22, 2018

5.0

Easy to manage and great customer service!

Pros

I love who easy is to create and edit content. It has definitely helped us manage a very strong entry and judging process. I also like the fast customer service, it has saved my life on several occasions! I also love the improvements they work on having every time!

Cons

There is no many negative this to say, if I have to pick one will be the fact of a minor change they mad on the creation on the panels and I was not aware of so I had to do it one more time because the previous way of doing it it was obsolete. But at the end, the final result was better!

Review Source

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