# Award Force Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Award Force the right Nonprofit solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148148/Award-Force/reviews

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Award Force

4.8 (193)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 14th, 2026

# Reviews of Award Force

Ease of use

4.5

Customer Service

4.9

## Pros and Cons in Reviews

SR

Suzanne R

Membership and Program ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“We get over 19,000 submission in a year and Award Force allow us to manage submission with ease.“

August 22, 2025

SN

Sujathan N

Senior Administrative OfficerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“Like reporting part, I could not find any easy way to get the scoring sheet and scores together to be converted to a pdf format.“

September 18, 2023

LD

Loretta D

Project AssistantLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years.

“Customer Service is outstanding. Whenever we have an issue, the staff replies quickly and helps solve our problem.“

July 7, 2025

CP

Corinne P

Senior Manager, Programs and EducationBroadcast Media, 2 - 10 employeesUsed the software for: 1-2 years.

“However, historic applications are stuck in the Awards section, and I have had to build the forms again from scratch.“

March 2, 2024

SH

Sarah H

Education and Awards Program ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years.

“A very intuitive platform, once you have the overall layout of your awards program clearly planned out“

July 11, 2025

JG

Janet G

Senior Manager, State Media AwardsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“I have had some really anxious moments trying to set up the awards I am working with.“

March 1, 2024

SB

Sophia B

CEOConsumer Services, Self-employedUsed the software for: More than 2 years.

“It is a smooth solution where all participants, jury members, and not least the competition management are always satisfied.“

December 5, 2024

SM

Sue M

Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Setting up year two was a bit confusing and required that we set up a time to chat with customer service. “

January 10, 2023

## Showing most helpful reviews

Showing 1-25 of 193 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Matthew Charles G.  
Project Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Money, time and resources well spent!"

August 1, 2019

5.0

Using a designated and bespoke product like AF, has taken out so much stress and uncertainty around getting the nominations in and judged remotely. we had over 1000 entries that needed to go through a very clear and strict judging process (in light of being fare and transparent ) We could let judging take place remotely and smoothly, with the confidence of our data security and personal reputational image being protected.

Pros

Everything! Especially the rep our account tech support manager. she was on hand 24/7 with not just support, but with solutions, and confidence building techniques to help me take charge of the growth of our work. The platform itself, is slick, very user friendly and a 100% reliable. It gave us the confidence we needed to launch our first annual HEAT awards. this has gone so well, we are already pencilling in next years campaign. Award Force have been the first and only platform I have used for this task, but I wouldn't dream of going anywhere else. In the grand scheme of things the cost was extremely good for all the benefits we obtained, and even though our event programme is over, we are still able use all the data for our analysis and personal development.

Cons

In all honesty I have very little bad to say about the whole experience. If you really pushed me for a balanced review, I would have to say that on a couple of times and considering I emailed support up to 4 times a day in the build up of our launch. that if our designated manager was out of the office or had finished for the day. The person that took over sometimes was a little enthusiastic to come back with a response and not grasp how slow I was being. That's really nothing bad just maybe a pointer for the future that they get a summary of the clients habits and personal synopsis before responding to a query.

Reason for choosing Award Force

The quality, the confidence of being assured that our needs would be met and supported along the entire process.

Review Source

Response from Creative Force

August 6, 2019

Thank you for your wonderful words, Matt! Specially appreciate the shout out to Rachel! Thank you also for the feedback about the support received from other members; we are a global team available 24x5 and feedback like this is valuable for us to be able to give more personalised service.

TR

Torey R.  
Controller  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "An Amazing Option for Project Management"

June 22, 2021

5.0

Pros

It's amazing! It looks great, the forward facing aspect has gotten many compliments. You can customize and tweak so much that you can make it work for almost anything! And the price is great! Customer service is very responsive and so helpful! They clearly know their stuff.

Cons

\-The built-in spreadsheet function is not great. -You can't have a submission from an anonymous source or without requiring a login. -If you want to have a lot of programs/ applications open at once, that tab view can get pretty cluttered and overwhelming. It would be nice if you could hide them by category or something.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing Award Force

This had it all in terms of what we needed and looked great. I would definitely choose this again.

Switched from

[Submittable](https://www.capterra.com/p/158382/Submittable/)

To get a better interface and improved functionality at less cost!

Review Source

JG

Jerrica G.  
Secretary  
Government Relations  
Used the software for: I used a free trial

### "Great Program!"

July 27, 2021

3.0

Pros

This program is very nice to have. Worth the money.

Cons

It takes some time to catch on to this program.

Review Source

KH

Kristina H.  
EAN Program Manager  
Accounting  
Used the software for: 1-2 years

### "Award Force is superior software"

October 20, 2022

5.0

Very positive experience overall. Other award platforms I have seen are just pale copies of Award Force!

Pros

The software is super easy to use and adapt to your program's needs. The help features and videos are best in class, and the customer service agents are patient and knowledgeable! Super fast turn around times too!

Cons

I wish there was more data around my applicants and submissions and the Full Report by Nomination type could be refined more.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Award Force was a million times easier to use and much less expensive!

Review Source

JP

Jeff P.  
Director of Education  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A great fit for our contest"

July 23, 2020

5.0

Last year, we chose Award Force to replace a competitor that was going to raise its price by an unreasonable amount. A year later, I wish we had chosen Award Force sooner! Easy to use for administrators, contest entrants and contest judges. The price is very reasonable and we are excited to start up our contest using Award Force for the second year in a row. Customer support is outstanding.

Pros

1\. Ease to implement and manage for administrators. 2. Ease of use for end users (contest entrants). 3. Great set of tools to set up and use the contest judging component.

Cons

Just one thing. Wish the company could allow us to use our primary online payment vendor. We have an existing account for one that does work, but it'd be nice to consolidate and have just one product to deal with in terms of online payment. That said, Award Force has already listened to our concern and our request was forwarded on.

Alternatives considered

[Submittable](https://www.capterra.com/p/158382/Submittable/)[OpenWater](https://www.capterra.com/p/140294/OpenWater-Awards/)

Reason for choosing Award Force

The combination of price and needed features.

Switched from

[omniCONTESTS](https://www.capterra.com/p/13308/omniCONTESTS/)

Value.

Review Source

CJ

Christine J.  
Innovation Consultant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Value for Money, Infinite Customization, GREAT Customer Support"

July 23, 2020

5.0

We used AwardForce to run a two-round (semi-finalist + finalist) grant application process that required two different applications and two rounds of judging. AwardForce made the application and judging process easy, and customer support couldn't have been better.

Pros

I appreciated the level of customization that was possible, which makes this product flexible for different needs and even changes mid-stream. Perhaps the most valuable was the highly responsive and friendly customer support team via email or phone, which I leaned on frequently.

Cons

The in-app reporting views are limited, so I ended up exporting data to Excel to do certain kinds of sorting, filtering, and other data analysis. Also, the process of assigning judges was cumbersome in my case (instead of set judging groups, we assigned different combinations of judges to different applications - which was a multi-step process).

Alternatives considered

[Evalato](https://www.capterra.com/p/180032/Evalato/)

Reason for choosing Award Force

I've used two other software platforms to run challenges, and researched several others - AwardForce seemed to be the best value for dollar, and as a non-profit, that was key! I had previously used Screendoor, which I quite liked, but they increased their price more than 10x. Skilld was both expensive and clunky user-interface/features. I will note that I had a very tight timeline to make this selection, so my research into other platforms beyond the two mentioned above was quite hasty.

Review Source

Ajda B.  
Freelance Graphic Designer  
  
Used the software for: 6-12 months

### "Amazing and professional, with great support team."

March 19, 2018

5.0

More entries than expected and we saved a lot of administrative fees. Their support team is very helpful and fast in responding, which was a big plus for us.

Pros

For our Biennial of Slovenian Design we needed an intuitive and adjustable system. We were hoping to make administrative processes more efficient. After a detailed e-call, we were confident that we will be working with professionals who understand their clients. They translated the system in our language: it has only 2 mill. users, and has characteristics that are hard to work into english-based interfaces. While setting up, we were met with a lot of help from our producer. We encountered a problem: in the EU, it is required to add VAT info on invoice. AF did not have that option. After contacting them, VAT was implemented for us and other users also. We are strict about our image, so the implementation of our visual identity was a must for us. Designers branded it the way they liked it. The base is clean and leaves enough room to make it your own. Our administrators were very happy with the experience, as it significantly lessened the workload and kept our costs down. Our users were very excited to use AF. We are confident that their efficient system brought in more entries than we expected. We are very much looking forward to working with them in the years ahead and would wholeheartedly recommend the system to anyone looking for solutions to dealing with user entries at any scale. We were very glad that our Biennial, which is quite small in comparison with their other clients, received a thoroughly professional and attentive approach from their excellent team.

Cons

Some specific features didn't have a lot of flexibility but we managed to go around it with their help.

Review Source

Rosie S.  
Marketing and Events Coordinator  
Publishing  
Used the software for: 1-2 years

### "AwardForce for MadeForMums and Junior Magazine"

January 9, 2019

5.0

AwardForce has saved us a lot of time and means we can manage everything to with awards in one site. It's easy to pass on logon details to external judges who may be judging from afar and makes everyone feel as if they are on an important panel even being miles away.

Pros

AwardForce is very easy to use and means we can send one link out to hundreds of judges to get the best quality judging we need. The support team are super useful and always reply in good time, there have been times where we need something done urgently and they are very quick to get back to us with a solution. It's easy to download data and keep a record of how we are doing year on year.

Cons

It would be good if you could view more on the page at one time, for example filter some of the options when viewing entries like you can in excel but in the site. Other than that I have no cons! :)

Review Source

Response from Creative Force

January 11, 2019

Thanks for the great review, Rosie! We do have the ability to customise every view to see more on the same list view. We'll be in touch in the next 10 minutes to show you how :)

Bronwyn S.  
NEiTA Event Coordinator  
Financial Services  
Used the software for: 6-12 months

### "Having used Raisers Edge I found changing over to AF so much easier and more intuitive to use."

April 30, 2018

5.0

I can bring all my information together and export to Excel. I have the opportunity to learn as I go or with a consultants assistance and the software is very responsive to my particular award needs.

Pros

Processes are relatively easy as is replicating seasons. Pulling reports is an absolute joy compared to asking the database the right questions as you do in RE and any queries or challenges you may face are quickly fixed by the team of consultants. They're happy to show you, teach you or do it for you. I also really like the ability to choose what you can see.

Cons

It can be tricky at times like all software however, by working slowly through the problem and with the assistance of the consultants, the majority of challenges can be worked through

Review Source

Alex L.  
Managing Partner  
Events Services  
Used the software for: Less than 6 months

### "The perfect software for running custom awards!"

December 12, 2018

5.0

Our old system for managing online entries and giveaways was clunky and timeconsuming. We knew it was a weak area for our marketing efforts but were unsure of the right way to implement a solution. One of our teammembers found Award Force and we implemented it almost immediately. It's streamlined our efforts so much and allowed us to run giveaways much more efficiently!

Pros

Award Force is extremely user friendly, while also providing a robust and feature filled platform. The system walks you through every step of what you need to run your custom award program. The layout is clean and organized, while simultaneously ensuring that the functionality of the platform is not dumbed down. You will find it is very sophisticated and able to be highly customized for your organization's needs. For our organization, we loved the ability to customize the site to use our brand's assets, without needing to bring in an outside designer or developer. Even better, the vast online guides and reference materials are awesome. They're a huge resource when you're onboarding Award Force for your organization. If you need any answers, they're just a minute away.

Cons

I would like to see better sorting and better reporting. Our owner is a report fiend and sometimes we struggle with not being able to export exactly the reports we need for meetings and check ups. Overall not a huge problem, but something we would like to see addressed in the future.

Review Source

LS

Lisa S.  
Awards Project Officer  
Government Administration  
Used the software for: Less than 6 months

### "Fantastic so far!"

February 25, 2025

5.0

I am pretty new to it (4 days in!) and so far I love it. It seems user friendly, and the Help and Support team are FANTASTIC. They are professional and responsive, and also friendly and fun. They also explain things really clearly.

Pros

The How To videos are excellent. They are clear, and not too long or complicated.

Cons

Maybe that the content blocks, when altered, they change across all seasons. I haven't actually used this function yet, but I am thinking it would be good if the changes were only to current season, so that we can go back and check historical data for comparison.

Review Source

Response from Creative Force

May 13, 2025

Thanks so much for your kind review, Lisa! We're so glad you've found our support team helpful, and the how-to videos! If you need further help on seasons, check out this article: https://support.awardforce.com/hc/en-us/articles/217063066-Ultimate-guide-to-seasons Thanks! - Lindsay

FM

Fabrizio M.  
Project manager  
Oil & Energy  
Used the software for: 1-2 years

### "Best Innovators contest"

January 20, 2025

5.0

Good follow up of the contest during the different steps.

Pros

People working on the plateforme are really professionnal

Cons

I would like to make a REX (Return on experience) meeting with people involved.

Review Source

SN

Sujathan N.  
Senior Administrative Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Value for Money - Award Force : Awards competition Management System."

September 18, 2023

5.0

Over all experience If I say, the security measures and data protection features of Award Force are the best I found.. Emphasize how it safeguards sensitive information and ensures the integrity of the awards process., which is in fact very high in quality and confidentiality kept tight.

Pros

While introducing I begin your review with a brief introduction to Award Force, mentioning its purpose and significance in awards management. You can also include any context about how you came across the software. Discuss the user-friendliness of the software. Mention if the interface is intuitive and if it's easy for both administrators and applicants to navigate.: Absolutely it is intuitive and easy to navigate. Features and Functionality:Detail the key features of Award Force that you found valuable. This could include aspects like customizable application forms, scoring systems, reporting capabilities, or any unique features that set it apart. All are very good and excellent I found.

Cons

There are certain things of course to be improved. Like reporting part, I could not find any easy way to get the scoring sheet and scores together to be converted to a pdf format.

Reason for choosing Award Force

We have evaluated whether Award Force offers good value for the price, whether it's cost-effective compared to other awards management software we have explored and did research. Found this is the only suitable software. But there are other software available in the market, but one way or other some part of its features or functionality were not matching to our requirement. Hence we concluded with this as suitable.

Review Source

GB

Gil B.  
Board Member  
Performing Arts  
Used the software for: 6-12 months

### "Award Force is incredible- easy to use and very easy to customize for our Award program requirements"

January 19, 2018

5.0

\-Ease of use -Highly accessible with information that is always available - whether on a desktop, lapto, tablet or mobile device -Eliminates virtually all manual paper work that our previous system required - Easy to contact all users or subsets of users via email using the Broadcast Message feature, which was something that previously we had to do using email and determining who we needed to contact

Pros

The Award Force management and support teams were incredibly helpful during our entire selection process, set up phase and implementation. There was always someone available for answers, no matter that we are located in the US and their main office is in Australia. From our initial conversations as far as what was on our "must have" list and our "nice to have" list of features, AF was able to make a few small customizations to their program to give us 100% of the items on our "must have" list and 95% on our "nice to have" list of items. They appear to constantly have the customer as their #1 focus and even after we launched came back to us with an idea to use something in their existing platform in order to offer us a small work around to give us something that was on our "nice to have list" that would help our judging community. We've had nothing but positive reviews from our client base - from our entrants, to our judges and even our accountant who compiles the entrant scores. The system is incredibly secure, with various different user profiles that only gives them the access they require. Award Force even created two new user roles specifically for us based on our award program requirements and what our users needed to have access to in the system. I can't praise our implementation manager and the entire AF support team more as they were always available and never made it seem like even my dumbest question wasn't something they took seriously.

Cons

There is very little that I don't like about Award Force. But if I had to pick one: since the system is used by multiple award program clients around the world there are a few small areas that don't quite give us exactly what we need and that weren't able to be changed for us. However, these are just a few small items and through conversations with our AF implementation manager we devised ways to get what we needed through small work arounds that didn't add any more time or effort to what we had done previously for these items. So in the end, even though there were a few small "cons" in AF, the amount of time that we save using Award Force verses what we used before, along with the amount of information that is now available to us where it wasn't before, far outweigh the small amount of cons in the system.

Review Source

KB

Kerry B.  
Director of Series, Surveys & Data  
Media Production  
Used the software for: 2+ years

### "Award Force has been a life saver"

June 17, 2022

5.0

Despite a few glitches here and there, Award Force truly has been a lifesaver for me and my organization -- it has streamlined the award process so much for us, which makes life easier for our users/nominators, and also frees up my time to do other important work, including giving feedback on submissions to increase the overall quality we're seeing. Keep up the great work!

Pros

I run an awards program that gets more than 4,000 entries a year, and before we found Award Force we were allowing people to submit by just sending us a PDF. It was a huge effort to collect them all, a waste of paper to make a "packet" for judges to read, and a colossal pain to notify the winners and losers using a mail merge. Award Force is like a godsend in that regard -- it allows me to keep all the entries in one place, have the judges evaluate them right with in the system, and then I can notify winners and losers right from the system as well. The software allows me to program my questionnaire so submissions are automatically separated into the appropriate category, easily assign judges, and help users from the back end.

Cons

The software can have a steep learning curve for new users (I onboard new judges all the time as we hire new people and it can be confusing at first). I wish some of the language was more intuitive. The system also sometimes can run slowly if I have a lot of tasks running at once on a big set of entries. And I think this is a problem on the end of my users (they work in places with very strong spam filters), but sometimes the notifications I send don't arrive where they're supposed to. I suspect they're getting caught in quarantine, but it causes some extra work for me on the back end having to look up individual submissions.

Review Source

LT

Laura T.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Global Support is Worth It!"

September 13, 2023

5.0

Very positive experience from top to bottom. Pleased we made the transition!

Pros

We enjoy that the support team is global and that means quick responses on the wide variety of questions that we have on a rolling basis. We've never had a question go unanswered or unsolved. The platform is easy to use and customize for anyone seeking an events management platform.

Cons

There are times where it would be nice to have a dedicated support person vs. a wider team, but it hasn't interrupted or kept us from developing the platform. It's just another way of working. The main events admin says that she would have liked to speak to someone vs. emailing. I suppose that goes along with the challenges of a global team. Email is easiest, but sometimes conversations can solve things in a different way.

Reason for choosing Award Force

Cost was on par with Open Water at the time, global reach of team (we were expanding globally), and customization of the platform. Also, we had a really great sales experience with a person located in the UK - so she was the front line to the organization and an important determining factor in us making the switch. Your frontline sales/BD folks are really critical.

Review Source

JG

Janet G.  
Senior Manager, State Media Awards  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "New to Award Force but liking it"

March 1, 2024

5.0

I have had some really anxious moments trying to set up the awards I am working with. Being able to call for urgent help outside of our organisation, for complex issues is an enormous benefit.

Pros

We have access to an extraordinary expert user when we run into trouble. Having a trusted consultant like Cil, means that I can work on a new platform confident that I have her to turn to when I hit difficulties that I can't trouble shoot myself.

Cons

It is a complex program for a new user. I am only two weeks into working with it and trying to run multiple awards. It is a little tricky to learn. I do not necessarily find it intuitive but the more I work with it the more it makes sense to me.

Review Source

Response from Creative Force

March 6, 2024

Dear Janet, thank you for the kind review, and welcome to Award Force! We're delighted you've trusted us for your awards program, and we're happy to hear Cil and our client success team has been helpful. We're always here for you, any time! Kind regards, Lindsay

RP

Rina P.  
Event Manager  
Publishing  
Used the software for: 2+ years

### "Review - Rina Park"

December 21, 2021

5.0

It's been really good overall, especially because the support team has been super helpful and friendly. Award Force allows us to execute all the awards we have, in the complexity that we want (we can customise the settings to match each award). It's also straight forward and easy for the jurors to use and judge the entries, which is a big plus point.

Pros

The product is versatile and the support team is TOP! Whenever I had a question (simple one or complex), the support team got back really fast and was very helpful and friendly. It's also great that we can request for short Zoom call to solve the problems. I find it very helpful and efficient, than to send numerous emails back and force.

Cons

It takes some time to learn the system. There are so many features (which is good), but it also makes it harder to learn the functions. Now that I'm used to using the system, it's not a problem, but in the beginning the interface was a little confusing (e.g. you are able to access the judging from the judging menu and also settings > judging, only "one" form editor for all awards)

Review Source

RM

Robert M.  
Pension Funds Relationship Manager  
Publishing  
Used the software for: 1-2 years

### "A dream to use "

November 14, 2017

5.0

See my review

Pros

Everything. Award Force is by far the best awards and judging platform I have used. Once you understand it and how the modules integrate with each other, it is ridiculously smooth and easy to use. Only the other day, I set up my next season. The longest part was inputting the name. Adding entries is quick and smooth. Modifying or cloning takes seconds. The judging platform is very comprehensive and the platform as a whole is designed with the end user in mind. It will be two years since we signed up to Award Force in January and we have no intention of changing. It has made my job easier and freed my time up to grow my role and support my team elsewhere. Moreover, our entrants and judges regularly compliment us on choosing Award Force. It's a great system. Thoroughly recommended. I could go on but no need to. It's that good...... The support is wonderful and everybody at Award Force is knowledgable, responsive, professional, very timely, and friendly. A pleasure to work with...

Cons

Can't think of anything....the only two tiny little things: 1. The PDF headers can be a bit overwhelming (it would be nice if we could resize them) 2. Could do with extending the broadcast facility a bit so that you can filter who you send messages to more But I stress these are tiny little issues that do not actually affect my work

Review Source

JC

Jana C.  
Senior Coordinator  
Education Management  
Used the software for: 2+ years

### "Award Force Customer Service is top-notch"

September 14, 2023

5.0

I run multiple competitions for schools around the world. This system is relatively easy to us for a builder and for the manager.

Pros

The representatives are available 24/7 all over the world to solve problems and propose solutions.

Cons

The emails from AF often go to someone's SPAM folders and we have to keep tracking them down.

Review Source

mM

michelle M.  
marketing and communications manager  
Retail  
Used the software for: Less than 6 months

### "A Little Tricky But Excellent and Fast Support"

August 6, 2019

4.0

I'm glad we have one awards season under our belts because it will be so much better next year with the platform up and running. Overall, I would use it again.

Pros

For the price, my chapter was able to purchase, set up and administer a decent awards program. It is highly customizable down to the most minute feature. It looks and feels professional and well thought out. This same platform is used throughout the US so many judges/entrants have already interfaced with it.

Cons

Because it is so customizable, it is like a maze. At times I felt like there was so much to know that there was no way I'd ever learn the platform. Luckily, customer service was ALWAYS there. When I say always, I mean morning, evening, night -- even though they were a half a world away. Super helpful, friendly, patient folks. My needs were plenty and they were always there for me. Can't say enough about them. Honestly, most of the reason I needed help was that I was busy with a new job and didn't have the time to devote to teaching myself how to use the program.

Reason for choosing Award Force

It is ubiquitous in our communications arena for awards. It was important to us to have a platform everyone was familiar with. AND it meant a lot to us that there was an affordable option, the lowest cost platform, for our small chapter.

Review Source

Response from Creative Force

August 7, 2019

Thank you so much, Michelle! Our support team is doing (virtual) high-fives after reading your review :)

cT

charles T.  
manager  
Retail  
Used the software for: Less than 6 months

### "It has been a great encounter using Awards Force. The system is very user-friendly, and the team is "

October 14, 2017

4.0

great software

Pros

My team used Award Force for an awards program, and it was great. I found the Award Force site easy to operate once you are guided how and the support partners set up time for as many orientation sessions as I required and were timely in replying to any issues. Ease of use The ability to personalize site with our branding Prompt and professional support

Cons

I do find it frustrating that specific features are not present in the software. Like not having a report of notifications, being able to copy anyone into notifications, to contact collaborators in an application, not being able to use the fields in all areas of the application. The review flow is quite challenging to set up and impossible to visualize quickly, it would be nice to have a way of merely imagining which applications are where Also setting up judging is a bit tricky too, and it is hard to see if it has been set up accurately. I would also like to get a general update on what you have designed regarding feature updates. I have also previously sent some feature ideas to the support team. It would be nice to see some of these administered.

Review Source

Response from Creative Force

October 19, 2017

Thanks so much for the feedback Charles. Rest assured that we keep track of all feature requests and feedback and incorporate that into our plans. For interest, we do 5-10 deployments per week with improvements and new features - there's always lots coming through and we're about to start a regular news feed on those - coming your way soon! Please always feel free to speak with our team about any uncertainties or needs - they'll be only too happy to help.

VR

Verified Reviewer  
Online Services Manager  
Construction  
Used the software for: 1-2 years

### "Pretty seamless and uneventful so far which is great!"

December 27, 2017

5.0

Complete digital submission of our applications, eliminating paperwork and manual copying and mailing of documents. Committee members are able to evaluate apps from their computers and ipads.

Pros

The ability to customize where needed, the availability of options and the design, look and feel of the site is a lot more modern from the front end user perspective than others we have used.

Cons

Would love if there was the option to edit application within the site to make them anonymous. Our users enter information within their applications that sometimes require us to have to manually block out information - for example, school transcripts with photos and address information. It is more of a function of our application requirements but for us it has been something that is never easy to do.

Review Source

CB

Caitlin B.  
National Awards and Prizes Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Extremely impressive"

October 13, 2016

5.0

Our organisation hosts an extremely complex hierarchical awards program with multiple chapters, categories, price points, sets of criteria, juries and numerous staff across Australia. I have been extremely impressed by the functionality and flexibility of the Award Force platform, not to mention the high level of customer service and willingness to provide solutions. My consultant has been very responsive and always willing to help with our program. I could not be happier with the level of service we have received to date, and am excited to launch our program via this new system over the next six months. During our pilot program I received only positive feedback from the entrants, judges and administrators using the platform. It is extremely easy to use, and looks professional to external viewers. I am relieved to have a lot of control over the configuration of the system for our needs, and it means that I can be the main support for the team working on delivering the program. The team at Award Force are extremely capable, responsive and willing to help. The user experience of the system is second-to-none. The system gives our awards program a professional look. I am excited to use the platform and cannot recommend Award Force highly enough.

Pros

Flexible for different needs, easy to use, professional look and feel.

Cons

Not being able to run multiple programs at the same time - we would love to use it for our other Prize programs!

Review Source

Response from Creative Force

October 14, 2016

We're so glad we can support the complexity of your needs right out of the box Caitlin. Thanks for the wonderful review :D We do of course have a solution for running multiple separate prize programs, it involves multi-account subscription fees is all - but has some very handy multi-account functionality!

EH

Elizabeth H.  
Business Process Adviser  
  
Used the software for: 1-2 years

### "Award Force makes it easy to create online application forms and judge the submissions."

January 19, 2018

5.0

Pros

The Award Force team provides basic training and awesome support that enables anyone to configure their product. The product is very flexible. We are able to create and manage application forms and judging for four separate grant funding streams, with different deadlines. It's accessible to applicants and judges anywhere, anytime, on any device.

Cons

Our organization must comply with privacy laws for the protection of personal information. The storage of data on servers outside the country could be an issue.

Review Source

Response from Creative Force

January 22, 2018

Thanks for your lovely review Elizabeth. For information... Data protection has always been a major focus for us¿ we are currently finalising compliance with the General Data Protection Regulation (GDPR), the most stringent requirements globally for data protection. Our practices mean you are already in very good stead in Canada¿ the work we are currently doing will put you in an even better place! Details will be sent to all clients in the near future.

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