# Page 2 | Award Force Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Award Force the right Nonprofit solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148148/Award-Force/reviews

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Award Force

4.8 (193)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 2 - Reviews of Award Force

## Showing most helpful reviews

Showing 26-50 of 193 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LD

Loretta D.  
Project Assistant  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Love Award Force, Especially Customer Service"

July 7, 2025

5.0

My overall experience with Award Force has been great. We have been using it for 4 years now and find that it can be tailored to meet our needs.

Pros

Customer Service is outstanding. Whenever we have an issue, the staff replies quickly and helps solve our problem. The fact that staff are located around the world allows you to get help outside of the 8:00 to 5:00 workday.

Cons

Award Force appeared complex when we first began using the platform several years ago. Over time, it has become much easier, and we spend less time seeking help.

Switched from

[OpenWater](https://www.capterra.com/p/140294/OpenWater-Awards/)

I don't know, except that it was the previous platform.

Review Source

SR

Suzanne R.  
Membership and Program Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Award Force Rocks it out of the Park"

August 22, 2025

5.0

Their customer service is exceptional, if we experience issue or just have a question the Award Force team always responds quickly.

Pros

It is easy to use and retrieve your data at all times. We get over 19,000 submission in a year and Award Force allow us to manage submission with ease.

Cons

I really have nothing bad to say. I have not experienced a time when I have been disappointed or unable to get the answers I need.

Review Source

SB

Seiho B.  
Senior IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "System manager"

October 23, 2025

5.0

As a system manager, I am involved in the entry, judging and communication process.with entry, Judge and communication process.

Pros

Extensive features to not only meet diverse needs and also learn Award program best practice. Excellent support, too.

Cons

As an overseas customer, some translations need to be improved. Help instruction videos are in English only

Review Source

SB

Sophia B.  
CEO  
Consumer Services  
Used the software for: 2+ years

### "A great award management tool that deliver what I expect, and more. "

December 5, 2024

5.0

I have been working with Award Force for almost four years now, and I am so grateful for the platform as it always delivers. Running competitions with an online jury has become so simple and secure because everything works so well. It is a smooth solution where all participants, jury members, and not least the competition management are always satisfied.

Pros

Award Force has an enormous strength, and that is the support team. There is always someone who answers my questions, no matter what time of day I submit them. The service is 5-star, and everyone I've been in contact with in the team is so helpful and clear in their explanations.

Cons

I can' t come up with any right now. I can' t come up with any right now. :)

Alternatives considered

[Judgify](https://www.capterra.com/p/160569/Judgify/)

Reason for choosing Award Force

Award Force was the best and had everything included in the PRO, no add-ons.

Review Source

SH

Sarah H.  
Education and Awards Program Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The best support team ever"

July 11, 2025

5.0

The support team at AF are THE BEST. I've used this platform for 4 years and always manage to forget how to do things year on year - they're always there to help out, jump on a zoom. The videos and help links are super useful

Pros

A very intuitive platform, once you have the overall layout of your awards program clearly planned out

Cons

Can feel clunky to get started and takes a while to get used to. Can be tricky to copy and align from old seasons to new, if you make any changes to categories/score sets

Review Source

SA

Steve A.  
CEO  
Media Production  
Used the software for: 2+ years

### "Great service and outstandingly good help desk"

July 3, 2025

4.0

I really enjoy using Award Force and am so grateful to the team for their support..

Pros

A versatile, highly functional system, and . Outstandingly good help and coaching from real people at the other end who are knowledgable enough to answer all questions and check if things are ok in my configurations.

Cons

Expensive, but worth it for the functionality.

Alternatives considered

[Awardco](https://www.capterra.com/p/140428/Awardco-Employee-Performance/)

Reason for choosing Award Force

Australian. Recommended from a contact. Tested and compared various and decided on this one

Review Source

Roshae R.  
Conferences and Events Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great program!"

December 19, 2024

5.0

Pros

I couldn't recommend AwardsForce more highly for their platform. NDS uses it for 3 Awards programs and it is extremely user friendly, as well as being highly accessible for people who require alt text, screen readers, etc.

Cons

Pricing is a bit high for the Pro tier however we've been able to manage with the Growth plan.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Award Force

I can't remember which other products we considered, however AwardsForce came up as the best product for ease of use and accessibility.

Review Source

AL

Amanda L.  
Regional Manager  
Events Services  
Used the software for: 2+ years

### "Amazing Help Desk help"

May 1, 2025

4.0

Frustrated but amazing support for it. \[sensitive content hidden\] from Manila was exceptional, helpful and patient as well as being really knowledgeable about it. Shaved hours off my time by just being able to help with a zoom. So grateful

Pros

Logical and has lots of features which would be good to know about in the future

Cons

Its not very intuitive as there are tabs that I don't know about that I need to click on to get to the next stage.

Review Source

Response from Creative Force

May 13, 2025

Hi Amanda! Thanks so much for your kind review and words about our lovely support team. We're here to help any time!

HR

Haley R.  
Member Engagement Specialist  
Education Management  
Used the software for: 6-12 months

### "Robust system for yearly awards"

February 11, 2026

5.0

Pros

Keeping award nominees, judges, and information organized. The fields make for easy sorting and filing. And repeating yearly nominations is so easy.

Cons

There is a lot of information to sort through to make the award process flow smoothly for all users, but there are help videos at the top of each page to assist with specific tasks.

Review Source

RL

Reef L.  
Project Assistant  
Higher Education  
Used the software for: 6-12 months

### "\[sensitive content hidden\] is the best!"

March 19, 2025

5.0

My overall experience with Award Force is very positive as it is a very powerful tool.

Pros

They have the best customer service! They help out very quickly and always help me fix my problems.

Cons

It is a little bit tricky at times and dives very deep.

Review Source

PJ

Paul J.  
Ambassador  
Research  
Used the software for: 6-12 months

### "Award Force Review"

November 12, 2024

5.0

AwardForce has been very useful for managing our Best Places to Work NZ awards program. Overall, AwardForce has made the awards process smoother, more efficient, and professional, enabling us to focus on celebrating our participants. We highly recommend it to any organisation running awards programs.

Pros

The platform is user-friendly, streamlining the entire awards process from submission to judging. Setting up categories, managing entries, and customising forms is straightforward. Our judges find it easy to navigate and assess entries, making scoring and feedback seamless.

Cons

Would be useful to get an aggregated view of all the judges comments and have some sentiment analysis available.

Review Source

SN

Scott N.  
Superintendent  
Education Management  
Used the software for: 6-12 months

### "Scholarship Applications"

February 7, 2025

5.0

Fantastic! I use it for our scholarship applications. 1400 applications went very smoothly.

Pros

Its a very robust an easy-to-use platform.

Cons

It takes some focus to get it all set up. But it's well worth it.

Review Source

CP

Corinne P.  
Senior Manager, Programs and Education  
Broadcast Media  
Used the software for: 1-2 years

### "Review of Awardforce"

March 2, 2024

5.0

Extremely positive. When I joined our organisation last year, I had only ever used Awardforce as an external judge. I needed a lot of support, some of it urgent, and the team were absolutely reliable and incredibly helpful. \[sensitive content hidden\] in particular has dug me out of multiple holes and her patience, combined with granular knowledge of the product, has been a godsend.

Pros

I love that the system is highly customiseable, and responsive to our needs. The fact that it is so customiseable makes it easy to make mistakes - but the robust customer support and configuration support mean any mistakes I make are quickly spotted before launch.

Cons

We use the platform for Awards, and for Scholarships and Grants. Some of our scholarship programs used to be run on the Awards section. We are moving them to Scholarships and Grants. However, historic applications are stuck in the Awards section, and I have had to build the forms again from scratch.

Review Source

Response from Creative Force

March 4, 2024

Dear Corinne, Thank you so much for your kind review! We love to hear that Award Force has been so highly customisable to your needs. And thank you also for the kind words for our client success team. We love to support your program! - Lindsay at Award Force

SO

Sarah O.  
AMA Event and Artist Liaison  
Music  
Used the software for: Less than 6 months

### "Award Force - A Game Changer!"

January 4, 2024

5.0

Pros

I am writing to express our immense satisfaction and gratitude for the exceptional service provided by Award Force. As the premier platform for recognising and celebrating outstanding achievements in the music industry, the Aotearoa Music Awards couldn't be more thrilled with the seamless experience Award Force has delivered. From the moment we adopted Award Force for our awards submission process, it became evident that we had made a wise choice. The user-friendly interface has significantly simplified the nomination process for our artists and industry professionals, enhancing their overall experience. The intuitive design allows for smooth navigation, ensuring that entrants can easily showcase their talent and accomplishments. The customization options provided by Award Force have been instrumental in tailoring the platform to meet our specific needs. It's refreshing to work with a platform that adapts to the diverse requirements of our awards program. We look forward to trying out the judging system in the coming months. Moreover, the exceptional customer support provided by the Award Force team, in particular \[sensitive content hidden\] , has been invaluable. Their responsiveness, expertise, and dedication to ensuring our success have surpassed our expectations. It's evident that Award Force not only delivers a top-notch product but also places a high priority on building lasting relationships with its clients. Award Force has proven to be a game-changer for the Aotearoa Music Awards. The platform's innovative features, customisation options, and unparalleled support have elevated our awards process to new heights. We look forward to continuing our partnership with Award Force and highly recommend it to any organisation seeking a reliable and efficient awards management solution.

Cons

Using the review flow process feels like it has to many steps (but that may be my process building!) It would also be great to be able to customise the home page for judges to customise what fields are shown

Review Source

PB

Ped B.  
Marketing & BD Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A dream come true for Award Managers!"

August 11, 2016

5.0

When we realised we needed to up our game with online entries for our Awards we researched every product on the market. The investment was quite significant for our annual not-for-profit Awards so we needed to ensure we made the right decision - and we now know we did! Every single member of the Award Force team that we've dealt with from our initial enquiry through to ongoing support has been an absolute pleasure to deal with. They are incredibly responsive but never pushy, providing the exact information you need without delay and are always happy to help - even with the daft queries we're all capable of from time to time... The system is so intuitive, logical and easy to use that I have been very self sufficient since my introduction session. When I have a query or start working on a new stage of the Awards the online training and extensive reference guides have been invaluable resource to find the answer within minutes. I've only had to submit two helpdesk tickets and both have been responded to and resolved incredibly quickly. We have received more entries than any previous year of the Awards and have received nothing but positive feedback from our entrants. To reach the judging stage without a single issue with the user accounts or entries has been fantastic and is a real credit to the Award Force team that develop and manage the system, so a HUGE thank you to them for making my life as an Awards Manager so easy. The time (and headaches!) I have saved this year has been amazing - it just all happens in the background while you keep a watchful eye on the dashboard and smile... The thing I really love about Award Force is that I'll get an email just to check how thing are going through the various stages of the Awards, reminding me that support is always there if and when I need it - it's like having an Award Force guardian angel! Our entire experience has been amazing, from the initial enquiry through system set-up, entries and judging, every aspect has been smooth, seamless and stress free. Award Force and the team behind it have exceeded all my expectations. Thank you!

Pros

Award Force is so easy to use, yet delivers a thoroughly comprehensive solution. The system is so clear, intuitive and logical it's an absolute pleasure to use. You can navigate your way around without ever getting lost or confused, everything is exactly where you'd expect to find it and you always feel completely in control. From the clean and clear layout you may initially be fooled into thinking it's not very sophisticated, but you'd be wrong. It delivers everything you need, and much much more, they've just worked very hard to make sure you don't have to. Whilst you have the ability to customise the site so you are able to reflect your brand and visual identity, you don't have to be a designer or web developer to understand it. I've never felt out of my depth configuring anything on Award Force and nothing has ever felt onerous, just simple and straightforward providing the result you were hoping for quickly and easily. The versatility of the system means I've never had to compromise and can have the exact set-up I want without it taking an age to change hundreds of settings, it just lets you choose exactly what you want then replicate it as many times as you wish. The extensive reference guides and online tutorials are an amazing resource, if you're unsure of anything you can have the answer within a few minutes - usually with a step by step guide!

Cons

I have to confess that I have struggled with this question, but the ability to sort by all of the fields within a view would be helpful. It would also be helpful to be able to configure bespoke reports for export, but it's not exactly a chore to have everything exported and then just choose to keep the ones you want. The things I've mentioned above may well be possible, I'm by no means an expert on every aspect of the system and I find new features and options every week!

Review Source

Response from Creative Force

August 11, 2016

Wow, thank you for such wonderful feedback, Ped. We'll do our best to keep helping and to keep innovating!

GC

Gillette C.  
Consultant  
International Trade and Development  
Used the software for: 1-2 years

### "The support on Award Force is the best I have EVER experienced"

August 21, 2019

5.0

I inherited an open Award season to manage and was able to come up to speed fairly quickly due to the intuitive nature of the platform and the SUPERB support I got from Award Force e.g. one on one training calls, common help tips embedded in the platform (ie don't have to go to another screen and back and forth but can take action in the platform with the tips right there on the same screen), and extraordinarily fast responses to my emails asking how to do certain things. I am managing our 2nd season and it is going very smoothly and I am digging deeper into the functionality that is available. This is our team's second year using the platform and it works extremely well for the needs that we have and I highly recommend the SW if you need to manage an Awards program.

Pros

The program is fairly intuitive so the learning curve is not too steep. And for the times when I have needed help, the response time and quality of support is unparalleled in my experience. I send an email, within a few hours no matter what time of the day or night I send it, someone from around the globe answers me. If further assistance is needed e.g. a call with someone, it can usually be set up within a day or two of my request. And the quality of the support is excellent. The staff are extremely knowledgeable of the product and understand the questions from a user or functionality perspective vs providing technical-speak. It seems that often times tech support for other SW I have used is staffed by technical wonks who write the code and make the bells and whistles but don't have a real understanding of the business or user function so the support comes from that perspective rather than understanding what I am trying to do and then providing a solution. Another thing that I use all the time is importing to excel to run reports. In this way, I can always have a user friendly aggregated view of what is on the platform depending on what I am needing. I love this ability to have offline access and I know some of our judges have also made good use of being able to download PDF versions of entries that they can review on the go and then come to the platform to enter their scores and comments.

Cons

I have come across some small functionality that I would like to have such as a bit more ability to "pretty up" my email broadcasts or filtering by 2 different dimensions to randomly assign entries for judging. With that said, the SW really addresses so many of our main needs that these issues are not an issue and I have been able to create workarounds if needed.

Reason for choosing Award Force

I was not involved in the procurement process for Award Force.

Review Source

Response from Creative Force

August 22, 2019

Thank you ever so much for your raving review, Gillette! We can't stop the high fives :D We will continue to improve and add time saving features so you can continue managing and growing your program year on year!

Valerie D.  
Partner  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great support, intuitive, submitters and judges love it!"

August 12, 2021

5.0

This company really gets the importance of support. When onboarding, it's easy to get overwhelmed, worried, stressed, and panicked. We did not experience any of that when onboarding with AF. Our rep was with us the entire way. Our millions of questions (and sometimes duplicate questions a week later) were happily answered, she listened and used our particular nomenclatures when responding. I also love the "sanity check" that is offered when a new program is added. Having someone review our program before we go live is invaluable.

Pros

I love that is is easy for our members and judges to use. That ease of use helps with them participating in the awards program in subsequent years.

Cons

Nothing major comes to mind, but I have a couple of minor dislikes. I wish there was better sorting capabilities on the screen views. Not all columns can be sorted. Also, some times our I need to provide reports to our board that the system doesn't provide. Luckily I can download everything into excel and create my own "ad hoc reports when needed.

Alternatives considered

[OpenWater](https://www.capterra.com/p/140294/OpenWater-Awards/)[AwardStage](https://www.capterra.com/p/177592/AwardStage/)

Reason for choosing Award Force

Award Force is very intuitive and user friendly. It offered better scoring options, and methods for creating judging teams. Also, during our due diligence, we spoke with other AF users about their feedback from submitters and judges, and all raved about the feedback. We are now one of those ravers as well. Our members and judges love AF! So do we.

Switched from

[omniCONTESTS](https://www.capterra.com/p/13308/omniCONTESTS/)

Their product was buggy and difficult to use. The final straw was they raised our pricing more than 300% in one year (with no change in subscription offereings.)

Review Source

Response from Creative Force

May 13, 2025

Thank you Valerie for such a positive review! It's been awhile, but we just wanted to say we've made some big updates around sorting and reporting capabilities. Get in touch with support to learn more!

IL

Ingrid L.  
Systems Coordinator  
Higher Education  
Used the software for: 1-2 years

### "After the learning curve: the relief!"

October 19, 2020

5.0

It was not quite so easy on the Admin end because the system is complex and allows for many configurations, but the customer service is stellar! I got replies to my queries regardless of day or time within a few hours, and even had a few video calls. I am a fan !

Pros

We use it to allow design students to upload their work at the end of the year. Setting the system up to meet our requirements was challenging because there are so many options, but once it was configured the students found it very easy to upload their work, and even sent some fan mail. They could revise their entries up to the deadline, we could specify the acceptable file types and everything worked smoothly. We also invited reviewers to comment on the work , that too was very easy on the user end.

Cons

There are a few odd things here: it is , for instance, not possible to sort all entrants by their last name, only by their first. If a judge is already in the AF system they have to use their previous password to log in which can cause confusion. With the help of AF we set up an algorithm that randomly assigned student work to reviewers and you would think that it would be easy for the computer to do this evenly, but it turned out that the some judges got only 10 assignments and others as many as 16. One complaint judges had was that they did not get any sort of confirmation after they completed the reviews that were assigned to them. There were a few questions I did not know to ask at the initial setup. I DID ask if there was a file size limit for the upload (the answer is no) but I did not ask if the file sizes have an effect on the download. The answer here is: yes, definitely! This may not matter for users who deal with text files, but in the design world files get big, and when I tried to download all the work to local drives it turned out that large files (almost ALL of ours) could not be downloaded in bulk, but in batches of about 10, and extra large ones had to be done separately, This is almost a deal killer, but hopefully can be avoided next time with file size limits during upload. MY number one item on a wishlist: create an option for a one stop download of ALL selected files.

Reason for choosing Award Force

As far as I could tell most features were similar, but we chose AF because it gave us the option to let students edit their uploads until the deadline. With the other system they would have had to email me and ask that the previous entry should be deleted, then they could re-upload. A nightmare scenario!

Review Source

Response from Creative Force

October 22, 2020

Thank you for your honest review, Ingrid! As much as we love fan mail, we also like to hear about the pain points of our clients. Bulk downloading is a slow process for sure and we have some ideas to optimise and improve it in the future. Some other interesting insights too which have been passed on to the Product team.

AJ

Alexandra J.  
Creator Engagement Associate  
Entertainment  
Used the software for: 6-12 months

### "Judging Tool with Outstanding Customer Service!"

December 13, 2023

5.0

Overall, our judging team LOVED AwardForce and we're looking forward to using it next year again!

Pros

We were incredibly excited to implement AwardForce as we needed something to revamp our judging processes. The customer service provided was phenomenal- truly the best my manager and I have ever had. Whenever you have a question, the team is there to support you. Our contest was quite complex and has been running without the help of the judging software for several years so we were thrilled to know AwardForce was there every step of the way to ensure our contest was successfully built out on their platform. Shoutout to Marco - a wonderful customer service rep on this team who met with us for our one-on-one support sessions!

Cons

There were several things we would have liked to see on AwardForce, little "nice to haves" that would have made certain finicky parts of our contest operations a bit easier, that we were unable to make work with the current platform. Some examples include: - A way for judges to sort their assignments in VIP judging from highest to lowest score without needing to navigate to the leaderboard - Allowing commenting at every judging phase, including PASS/FAIL rounds - Having YES/NO dropdown fields instead of numerical 0/1 dropdown fields when evaluating submissions However, I know the product team is always implementing new features so I feel confident that the product will continue to get better and better with time!

Review Source

Response from Creative Force

January 8, 2024

Thank you so much, Alexandra, for your kind review! We're so glad to hear you've found our customer service helpful! We've noted down your "nice-to-haves" for our product team. In the meantime, you might consider adding a qualification round to your judging, which would have that yes/no option you're looking for. You can also allow comments here. You could add this round to your existing VIP judging round. (Learn more: https://support.awardforce.com/hc/en-us/articles/211027943) Just reach out to the team if you need any help at all!

MS

Michael S.  
Design Awards Coordinator  
Architecture & Planning  
Used the software for: 2+ years

### "Building Designers Association of Australia benefits from Award Force"

July 24, 2020

5.0

Award Force ensures that the format of the entry material is consistent and predictable, whilst still allowing the entrants to be as creative as they like with the content of the material. The participation is about 2 - 3 times more than it was 10 - 15 years ago before Award Force. Whilst I can't attribute this increase wholly to the software (there are other factors), my colleagues and I can't imagine how we would have dealt with the volume using the old methods.

Pros

The software saves us time and energy by storing the material, categorising it, and allowing entrants to manage the submission themselves until close of entries. Even then, entrants are permitted to resubmit incomplete content if necessary, which saves us a lot of filing. Centralised storage that is backed up and accessible to anyone (with permissions) is a relief. We're pleased when entrants give us feedback that they find the process simple & intuitive. It's very convenient for the administrators to be able to export customisable reports. I could go on and on...

Cons

We haven't got around to asking the helpdesk about this feature yet (perhaps it already exists), but we can see some benefit in providing the capacity for an entry to be able to be a "linked copy" of the primary entry. Rather than making a full duplicate of an entry simply to enter into a different category. It would be useful if all the common content was linked between each instance, and there was the capacity to provide additional content specific to the linked category(s) if required. I don't think this functionality exists currently, but if it doesn't I wouldn't be surprised if they are working on it already.

Review Source

DK

Dana K.  
Communications and Marketing Manager  
Government Administration  
Used the software for: 6-12 months

### "Award Force helped our program become completely digital. The entire process worked so well. "

June 13, 2018

5.0

Ease of time on the administrators end. Ease of use and uploading ability to make all things electronic on the users end. Wrap up after the award process was so simple! That was the best part. Even though there is a cost that we didn't have before, our organization found that the benefits outweighed the costs. We needed to be all electronic and needed to alleviate the time component from the administrators, who are all volunteers. This program did that for us.

Pros

The ease of use on the user and the administrator ends was great. The administration learning process was not complex and Award Force staff took the time to train us. The entry process for the users worked so well. It was simple! The part that sold our organization was the wrap-up portion. We didn't have to do much of anything and the program did it for us. Our members could login and see the winners' entries. This saved our admins a ton of time compiling award winners and sending them out to everyone. That was an amazing process! I would definitely recommend this, and have, to other organizations if they want to go all digital and have a simple back-end process to administer, and help the users get their information entered and then received quickly.

Cons

Like any software, you have to learn it. It takes a little time at first to learn, but once you do, it is not hard to utilize. The Award Force team was very helpful through that process, though. There are some unique ways to find information within the software, so it just takes working with it to gain an understanding. The payment system was something that we had to inform our membership of, since this software is based in Australia, when using an United States credit card, it is best to charge all entries at one time and not individually, as they card will question foreign purchases and possibly shut the card off temporarily. This happened to us, but once we realized why, we explained it to the membership and then it worked fine.

Review Source

CS

Chris S.  
Events & Sponsorship Manager  
Retail  
Used the software for: 2+ years

### "Great All round system and support"

April 4, 2019

5.0

Award Force for me is the complete package, ease of is second to none and the options available within the system will cater for awards small or large, simple or complicated. Level of support is brilliant with personal service and quick turnaround. Which is a must for Award event & program managers.

Pros

The software can be customised to suite various award types as a result is versatile. It's certainly great for awards programs with multiple awards under different categories. It is easy to use and modify even after set up. Good reporting capabilities and great dashboard. Many options for judging of awards and can include different rounds as well. Good branding opportunities within the system, whether it be for your own awards program or your sponsors & partners. From the research I have done this system is the best and is priced well. The level of support available is great whether and you get to speak to a real person, from initial set and an ongoing basis. Many others don't offer this level of support.

Cons

There really isn't anything I don;t like about it. It more than suits my needs.

Review Source

Response from Creative Force

April 9, 2019

Wow, thanks Chris! The team really appreciated your positive words. We promise to continue to deliver on the value and support you've come to expect from Award Force.

MR

Mialy R.  
Science-Policy officer  
Education Management  
Used the software for: 1-2 years

### "Useful tool for project applications"

February 15, 2024

4.0

Good overall but too many bugs this year (started in Sept. 2023) compared to 2022

Pros

Easy to set up and prompt support available in any timezone

Cons

There can be some bugs to the system that prevent from making progress when setting up things. The support that needs to be email than a zoom call. I had around 30 email exchanges with support this year which is not efficient on our side - Last year was much better, two zoom calls resolved my issues

Review Source

Response from Creative Force

February 19, 2024

Hi Mialy, thank you so much for the review! We appreciate your candor and it's reviews like these that drive our efforts at continuous improvement. We work hard at reducing as many bugs as we can and learning from client feedback like this. Thanks so much for trusting Award Force as a tool in your project applications, and we look forward to better serving you as we move forward in our partnership. Kind regards, Lindsay from Award Force

KS

Knut S.  
Platform Manager  
Research  
Used the software for: 1-2 years

### "Application for Best Scientific Image Contest"

October 29, 2021

5.0

AwardForce fits very well with the requirements we have in the competition for the best scientific image. The price is not low, but it has paid off because of the very good support and the great variety of features.

Pros

The support for the setup and for the time when we ran this years' contest was perfect (and we are not quick on the draw with such very good ratings) and the support is one of the main reasons why we intend to further work with Award Force. In cases where support was needed very urgently and quickly, the response was fast and very competent. The broad range of features gave the flexibility which we needed when we set up the contest for the first time. The pre-configured features made setup and use during the contest easy and convenient. The evaluation options of the judging results were very comfortable and at the same time so detailed that we got very good bases (Excel files) for our own evaluations.

Cons

In some respects, the user interface was not very convenient/user-friendly for the judges in the case of our contest (too much scrolling, something like an overview table was missing).

Reason for choosing Award Force

References, variety of features and the promised support have been decisive.

Review Source

RW

Rachael W.  
Partner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best customer service... maybe ever?!"

February 7, 2024

4.0

It's good but it could be better. The terminology isn't as straightforward as it could be. It would be great if there could be a website widget for nominations just to make life easier for nominators. (I manage the website)

Pros

The team are insanely helpful and lovely. I spent years working in CS so I really appreciate good service!

Cons

The ease of use could be better. There seem to be multiple places to edit the same content which is just weird. Overly complex in places.

Review Source

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