--- title: "Agora Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Agora Software - reviews, pricing plans, popular comparisons to other Conversation Intelligence products and more." source_url: "https://www.capterra.com/p/148184/Agora/" page_type: "product" language: "en" --- # Agora Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Agora ## What is Agora? Agora is an app for teams and communities to share ideas. Be sure to check out Agora's new Slack app that gives you a daily digest of the most important ideas and issues happening on Slack channels. ## What is Agora used for? [Conversation Intelligence](https://www.capterra.com/conversation-intelligence-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Agora 4.0 (1) VS. [### Fireflies](https://www.capterra.com/p/197037/Fireflies/) [4.9 (735)](https://www.capterra.com/p/197037/Fireflies/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.8 (735) Value For Money 3.0 (1) Value For Money 4.6 (715) Customer Service 2.0 (1) Customer Service 4.5 (648) ## Agora alternatives [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (21)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (398)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158696/Apollo/) [Outreach](https://www.capterra.com/p/159318/Outreach/) [4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159318/Outreach/) ## Features AI summary Based on 483 Conversation Intelligence reviews Capterra reviewers highlight these as the features buyers care about most when choosing conversation intelligence software: - **Automatic Transcription** (**70%** of reviewers rated this feature as critical) - **Call Recording** (**60%**) - **Natural Language Processing** (**64%**) Agora supports **Automatic Transcription** and **Natural Language Processing**, so teams can capture conversations automatically and analyze spoken content for trends, intent, and key insights. However, it does not offer **Call Recording**. Instead, it provides **AI/Machine Learning** (**48%**), which can still help teams uncover patterns and improve conversation analysis. Together, these features help businesses review customer interactions more efficiently, giving teams clearer visibility into sales calls, coaching opportunities, and customer needs. Natural Language Processing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form AI/Machine Learning 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Intent Recognition 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Helps understand a user's intentions/actions Automatic Transcription Use AI to convert voice into text automatically Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral Agora 6 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automatic Transcription: Use AI to convert voice into text automatically - Intent Recognition: Helps understand a user's intentions/actions - Natural Language Processing: Process and analyze human language in text or audio form - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral --- Features 2.0 (1) 2.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Value for money 3.0 (1) 3.0 Based on 1 reviews ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Art B. Maintenance mechanic Machinery ### "Agora software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 October 4, 2022 the interface is intuitive, like the auto-approve function a lot! Pros The new and improved 4.0 version has a dashboard and training built in Cons it is a lot less glitchy than the previous version but there is still plenty of bugs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.