--- title: "EisenVault Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EisenVault Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/148186/EisenVault/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # EisenVault Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EisenVault ## What is EisenVault? EisenVault Digital Document Management System is VAPT and ISO 27001 Certified. It has a web-based user interface is modern and easy to use, reducing the learning curve. Available as a mobile app for both iOS and Android users, enabling access when you are on the move. Features include multi level workflows, optical character recognition, custom metadata, full text search and more. Integrates with Microsoft Office (including Outlook) and with Gmail. ## What is EisenVault used for? [Document Management](https://www.capterra.com/document-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/) Top alternative Featured Overall rating Based on 112 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $5000 Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EisenVault?[Manage this product listing](https://www.g2.com/products/eisenvault/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EisenVault 4.6 (112) VS. [4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) Starting Price $5000 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (112) Ease Of Use 4.6 (19) Value For Money 4.5 (44) Value For Money 4.6 (14) Customer Service 4.6 (107) Customer Service 4.7 (17) ## EisenVault alternatives [4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [5.0 (46)](https://www.capterra.com/p/184908/DocTract/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (1,752)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about EisenVault Overview ### What problems does EisenVault solve? EisenVault solves document clutter, slow retrieval of archived records, and dependence on paper files by centralizing scanned and digital documents with OCR, keyword search, tagging, access controls, and workflows. HR, accounting, operations, education, and customer-service teams benefit when locating records, verifying employment, resolving vendor disputes, or sharing controlled documents quickly. Answer based on 59 reviews Overview ### Which roles and teams benefit most from EisenVault? EisenVault is most used by directors, senior managers, and business owners who need controlled access to organizational records and oversight of document activity. HR and administrative teams manage employee files and policies, while project and operations managers organize project documentation, approvals, and collaboration. Healthcare professionals maintain secure clinical and practice records. Answer based on 88 reviews Overview ### What company size and specific industries is EisenVault built for? EisenVault is designed for corporates and small to medium enterprises, as well as organizations in healthcare, education, banking, financial services, and pharmaceuticals. It fits companies that need document management and records control across regulated and operationally demanding environments. Features and Usability ### What are the key features of EisenVault? EisenVault includes document management for storing, organizing, and retrieving files, with full-text search and OCR for scanned records. Core controls include role-based permissions, audit trails, and secure document storage. Workflow management, version control, file sharing, and mobile access support document review and collaboration. Answer based on 35 reviews Integrations ### Which third-party tools and platforms does EisenVault integrate with? EisenVault integrates with Google Docs and Microsoft Outlook. These integrations cover document creation and editing as well as email and calendar workflows, giving teams two core connections for managing records and communication inside a document management environment. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does EisenVault offer? EisenVault provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does EisenVault offer, and how do users rate the experience? EisenVault offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe the support team as responsive, helpful, and clear, with prompt answers to queries, training resources, and assistance with customization. Some users note that initial setup required help from the company team. Answer based on 34 reviews Security ### How does EisenVault handle data security and access control? EisenVault uses user access controls, authentication, multiple security levels, and multi-user access to manage document permissions. It monitors and tracks data access and alterations, while version control supports record oversight. Cloud storage preserves digital copies against fire or flood. Some reviewers nevertheless report general security and data concerns. Answer based on 10 reviews Document OCR ### How well does EisenVault OCR work for scanned documents? EisenVault makes scanned documents searchable with full-text and multilingual OCR, helping HR, accounting, and administrative teams retrieve files by keywords. Users value its support for scanned records and languages such as Hindi and Bengali, although some report OCR errors on longer, multi-page documents that may require checking. Answer based on 21 reviews ## Features AI summary Based on 32,025 Document Management reviews Capterra data shows that buyers of document management software rank the following features as their top priorities: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) EisenVault supports all three features that reviewers rate highest: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive information, keep files organized in a central system, and share documents with the right people quickly, allowing teams to manage records more efficiently and maintain better control over business documents. Document Storage 4.8 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.1 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Electronic Signature 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents Access Controls/Permissions 4.8 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Collaboration Tools 4.4 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together File Recovery 4.3 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Recover lost, deleted, or damaged files EisenVault 80 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Attestation: Collect, track and store acknowledgements that policies have been read and understood - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Check-In/Out: Switch documents into read-only mode to prevent concurrent editing by multiple users - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Legal Professionals: Specifically designed to address the needs of law firms and legal departments - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Policy Creation: Create new policies or alter existing policies - Policy Library: A repository of all past and existing policies - Policy Metadata Management: Group policies by type for easy classification and discovery - Policy Training: Train and educate employees on existing and/or new procedures and policies - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Version Control: Track revisions and updates made to files and navigate between different versions - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (47) 4.3 Based on 47 reviews ## Pricing Value for money 4.5 (44) Free Trial Free Version Basic $5,000 Per Year Value for money 4.5 (44) 4.5 Based on 44 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (107) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (107) 4.6 Based on 107 reviews ## User reviews Overall rating 4.6 Based on 112 reviews Filter by rating Counts reflect reviews available in this feed. 5(73) 4(36) 3(2) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful LA Legal and Compliance Secretary Legal and Compliance Secretary Used the software for: 1-3 years ### "Must use..." 5.0 December 3, 2022 Pros It is very effective and efficient software for Document Management. It makes your life easy in terms of recording your Documents at one place. Cons Nothing as of now. everything going on smoothly. AM Assistant Manager, Finance Assistant Manager, Finance Used the software for: 3-5 years ### "Best for data management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 2, 2022 Easy data management & access Pros Control of data and security. Any alteration and access of data is monitored and tracked for. It provides large space to store the data, with quick retrievable options. Cons Not sure of this, hence not adding any point. AM Assistant Manager -HR Assistant Manager -HR Used the software for: 3-5 years ### "Improvement aspects" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 December 5, 2019 Pros Easy to get the data anywhere.Records Management. Cons Search of data is tough. Edit is not easy if we have to edit any file. LE LEAD LEAD Used the software for: 1-3 years ### "Eisen Vault is Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 31, 2021 It is good but it needs more improvement like speed Pros High Storage capacity which is a good option Heavy files can be shared very easily. We can create a link very easily Cons transferring speed is very slow and sometimes it takes lot of time. in one page, we can view only 30-40 items. everytime, we have to do the filter and mention how many references we have to view on one page. all the items must be view in one page. ST Student Student Used the software for: 3-5 years ### "Amazing overall usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 5, 2019 Making online all old archival records to make sure nothing is lost is the main purpose. Amazing experience and customer service. Pros Ease of access and the unlimited storage space Cons There is no option to generate a list of files in a particular folder. PM Policy Manager Policy Manager Used the software for: Less than 1 year ### "Intuitive software with excellent customer support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2019 The software is saving us from having to keep physical copies and emailing documents across! Pros The best part of implementing the software has been the incredible support from the Eisenvault team. They have patiently responded to our many queries and requests, and assisted us to customize the software to our needs. Secondly the ease of using the software stands out, since many features are intuitive and can be easily figured out. Cons Some of the features needed adjustment due to the size of our company, e.g. giving user access for a large number of staff across many facilities should be overseen by appointed manager at each facility. SM Senior Manager Senior Manager Used the software for: 3-5 years ### "Eisen Vault strength : User friendly, useful, very easy to operate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 3, 2022 SimpleUsefulUser friendly Pros The software is every simple in design yet very useful and effective. Cons The software is very user friendly and very easy to understand and useful as well. CO COO COO Used the software for: 1-3 years ### "it is very nice to have a exp for business use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2018 Easy to maintain, and very easily you can get documents from the online and it is very fast to uploading speed and dashboard of the use is very easy. and very easy to maintain for the admin and for any time if important documents may mis place and could not get at the time of emergency. Eisen Vault is easyly found any single documents from the thousands from the wording. Pros very easy to use for Business purpose. I had purchased in last year for company use and till today we are using for document management systems and it works very easy and effectively. Cons i could not noticed any lack points regarding the software. It is very easy to understand for new users. A- AGM - HR AGM - HR Used the software for: 1-3 years ### "Digitized - Employee record" 4.0 June 18, 2021 Pros Data is stored in digital form in the system which can be accessed anytime in future using employee code. All the physical files are converted into e-version, making it easier for user and administrator to have better grip on data. Cons Takes too much time to view/download the information. Interface needs to made more user friendly. MI MANAGER IT MANAGER IT Used the software for: 3-5 years ### "Very Nice Software for Document MAnagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2019 Pros Ease of use and Admin Panel. Uploading files and downloading is very easy Cons OCR Search need to be better. Sometimes it is not giving results. [View all Reviews](https://www.capterra.com/p/148186/EisenVault/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Process Street vs EisenVault](https://www.capterra.com/compare/135004-148186/Process-Street-vs-EisenVault)