# EisenVault Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EisenVault Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/148186/EisenVault

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# 

 EisenVault Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EisenVault

## What is EisenVault?

EisenVault Digital Document Management System is VAPT and ISO 27001 Certified. It has a web-based user interface is modern and easy to use, reducing the learning curve. Available as a mobile app for both iOS and Android users, enabling access when you are on the move. Features include multi level workflows, optical character recognition, custom metadata, full text search and more. Integrates with Microsoft Office (including Outlook) and with Gmail.

## What is EisenVault used for?

[Document Management](https://www.capterra.com/document-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Overall rating

Based on 112 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Starting price

$5000

Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EisenVault

4.6 (112)

VS.

[4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/)

Starting Price

$5000

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (112)

Ease Of Use

4.5 (19)

Value For Money

4.5 (44)

Value For Money

4.5 (14)

Customer Service

4.6 (107)

Customer Service

4.8 (17)

## EisenVault alternatives

Highest Rated

[5.0 (46)](https://www.capterra.com/p/184908/DocTract/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (318)](https://www.capterra.com/p/130909/iDeals-Virtual-Data-Room/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (177)](https://www.capterra.com/p/153712/ContractSafe/reviews/)

Starting price

$450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.8 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Document Storage

4.8 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Collaboration Tools

4.4 (7)

14.29% of 7 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

File Recovery

4.3 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Recover lost, deleted, or damaged files

File Sharing

4.1 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Archiving & Retention

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

EisenVault 77 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Collect, track and store acknowledgements that policies have been read and understood

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage schedules and meetings via an integrated calendar

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Specify or track the date/time a project, task, etc., is due for completion

Tools that provide relevant information at specific times to support judgments and courses of action

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Switch documents into read-only mode to prevent concurrent editing by multiple users

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Monitor and record expenses such as purchases or charges incurred

Convert files to a different format

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Specifically designed to address the needs of law firms and legal departments

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Ability of websites, web applications, or mobile applications to function without an active internet connection

Ability to recognize printed or written text within digital images or scanned documents

Create new policies or alter existing policies

A repository of all past and existing policies

Group policies by type for easy classification and discovery

Train and educate employees on existing and/or new procedures and policies

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Edit text as needed

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Track revisions and updates made to files and navigate between different versions

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (47)

4.3

Based on 47 reviews

## Pricing

Value for money

4.5 (44)

Free Trial

Free Version

Basic

$5,000

Per Year

Value for money

4.5 (44)

4.5

Based on 44 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (107)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (107)

4.6

Based on 107 reviews

## User reviews

Overall rating

4.6

Based on 112 reviews

Filter by rating

5(73)

4(36)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

VK

Vinod Kumar N.

Senior IT Lead Engineer

Information Technology and Services

### "Best Cloud based document saver"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 2, 2022

Simply super..! I like it.

Pros

I like the timely manner of incremental backup. And the way it saves and is able to download anywhere.

Cons

Storage should be more to save multiple user data. A bit more costly than other products.

Reasons for choosing EisenVault

I feel it as safe and I get the support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AJ

Anupama J.

Director of Personnel

Education Management

### "Retain and Relax!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2022

Exceptional.Thier response time on any query is best feature. As a customer I feel that i get solution to my issues in time and it saves lot of turn around time.

Pros

Ease of access. As an education institution and a company we have mandatory requirment of keeping certain records. The best feature is that the dashboard clearly indexs the records. The navigation to the vault is very easy. The multiple functionality is great help as one can easily upload working documents.The updations are quick.

Cons

Retrieving old documents. At times if the content is not clear than the seaching a document becomes a challange . As there are some documnts which are over 50 years old.

Reasons for choosing EisenVault

The look and feel.The navigation and ease of work on the sofware. The features and OCR which has multiple language recognition.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PA

Pooja A.

Assistant Manager, Finance

Education Management

### "Best for data management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 1, 2022

Easy data management & access

Pros

Control of data and security. Any alteration and access of data is monitored and tracked for. It provides large space to store the data, with quick retrievable options.

Cons

Not sure of this, hence not adding any point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KN

Kiran N.

Legal and Compliance Secretary

Education Management

### "Must use..."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 1, 2022

Pros

It is very effective and efficient software for Document Management. It makes your life easy in terms of recording your Documents at one place.

Cons

Nothing as of now. everything going on smoothly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Ruchi M.

Senior Manager

Food & Beverages

### "Eisen Vault strength : User friendly, useful, very easy to operate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 1, 2022

SimpleUsefulUser friendly

Pros

The software is every simple in design yet very useful and effective.

Cons

The software is very user friendly and very easy to understand and useful as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

syed m.

Cheif Lead

Mechanical or Industrial Engineering

### "4+ years user review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 18, 2022

overall i am satisfied with the safety of data and file and can rest assure no any loss or use by unauthentic sources

Pros

the security of database and authentication are the plus points.

Cons

the search feature is something that need imporvement. Our database grown to several GB now and it is timetaking to search files through text search. There need to be advance search option that allow searching file only in specified folder / site or just the file name and not the content.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Vikas S.

Operations Manager

Dairy

### "Excellent Document Storage System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2022

Pros

The software is easy to use, and we store all our company documents in EisenVault. Including HR, Accounts, Management Meeting minutes, MD Office documents.

Cons

The company's team had to set it up. We could not set it up ourselves.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reasons for choosing EisenVault

EisenVault are able to provide us on the ground support and the software has easier management of permissions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Aman P.

Sr. Section Officer Quality

Mechanical or Industrial Engineering

### "Review & feedback for improvements in Eisen Vault"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 13, 2022

Overall experience with the Eisen vault is quite good but still a lot of area for improvement.

Pros

Very easy to access on the system & user friendly. Drag & drop feature is very helpful for file uploading. One tap download feature id good.

Cons

Processing & searching of files in the folder id very slow. When we close a document in the folder automatically page get refresh & goes to top & we have to scroll again for top to desired document.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HG

HIMANK G.

LEAD

Import and Export

### "Eisen Vault is Good"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 19, 2021

It is good but it needs more improvement like speed

Pros

High Storage capacity which is a good option Heavy files can be shared very easily. We can create a link very easily

Cons

transferring speed is very slow and sometimes it takes lot of time. in one page, we can view only 30-40 items. everytime, we have to do the filter and mention how many references we have to view on one page. all the items must be view in one page.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Arun R.

PROJECT ENGINEER

Marketing and Advertising

### "PROJECT ENGINEER"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 17, 2019

Pros

EASY TO ACCESS ALL DOCUMENTS AND FILES IN A SINGLE SOFTWARE .

Cons

SOMETIMES IT IS VERY HARD TO SEARCH FILES BECAUSE OF MULTIPLE FILE NAMES.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/148186/EisenVault/reviews/)

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