--- title: "Rubrik Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Rubrik the right Server Backup solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148206/Rubrik/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Rubrik 4.8 (74) [View alternatives](https://www.capterra.com/p/148206/Rubrik/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Rubrik Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews NW Nick W CISOPharmaceuticals, 201 - 500 employeesUsed the software for: 1-2 years. “Rubrik has changed our whole approach to backup and DR, has simplified and we no longer wait for backups to finish, knowing everything is secure and immutable is a great weight off our minds“ July 1, 2024 NW Nick W CISOPharmaceuticals, 201 - 500 employeesUsed the software for: 1-2 years. “support can be slow, we seem to get west coast USA support if we log tickets from the UK, takes a day to then get assistance“ July 1, 2024 Lewis J Network EngineerLegal Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Having the single gui to manage multiple sites make managing the backup and dat recoveries painless.“ July 11, 2024 PK Prem K Senior technical engineerFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “the integration with the third party sql cluster software is not compactable“ October 27, 2024 WT William T Service Desk TechnicianAviation & Aerospace, 51 - 200 employeesUsed the software for: More than 2 years. “Additionally, Rubrik's fast recovery capabilities might stand out, ensuring minimal downtime in case of data loss.“ July 1, 2024 GM Gary M DBAHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years. “We have had some performance and functionality issues after a recent version upgrade.“ July 1, 2024 MP Melissa P Systems EngineerFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “I love that everything is in one interface, the ability to create multiple SLAs is a massive win for my company.“ July 1, 2024 DP David P System administratorConstruction, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Lack of GCP feature“ July 1, 2024 ## Showing most helpful reviews Showing 1-25 of 74 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Jeff B. Network Administrator Used the software for: 3-5 years ### "Great solution, but we miss our local sales team" December 15, 2025 5.0 We have been using it for three years, and are happy with it. It is easy to manage, and fairly intuitive. Pros Easy to use, recoveries are fast, recovery options are flexible, and it has great security and ransomware protection features. Cons Our local sales team left about two years ago, and since then, our relationship with Rubrik has basically gone away. We were able to be much more engaged with the solution when we had a local team that we were constantly in contact with. Review Source Burhan A. Senior Systems Engineer Used the software for: 3-5 years ### "The Ultimate Solution for Data Management and Protection" August 5, 2024 5.0 Pros Instant recovery of VMs using the direct mount feature of Rubrik. Ability to archive your backups to cloud storage. Ease of use Cons Pricing and complex licensing options and naming of the features. Limited integration options with opensource virtualization solutions like Proxmox/KVM etc. Review Source Verified Reviewer Storage and Backup Engineer - Lead Storage Architect Used the software for: Less than 1 year ### "I am patiently awaiting the release of 4.1 which should bring massive improvements ." March 22, 2018 3.0 We haven't progressed far enough with the product to see value to our overall business objectives. Pros Rubrik is used to protect 1,000+ objects in my environment with 90%+ being VMware virtual machines. It is being used across the whole organization, globally, with three clusters existing to support our global initiatives. It provides backup protection for my objects and also provides a way to migrate certain data profiles into the cloud. Searchable Content - search for file across datasets allows for quick restores. Cons I am patiently awaiting the release of 4.1 which should bring massive improvements to the functionality of the system as well as add additional features missing from the product. I feel Rubrik is well suited for customers that want to run high amount of snapshots per day and wish for a lower RPO granularity for restore. It is less appropriate for perhaps customers that want to run all their backups in one evening because of how jobs are queued and spread across the backup window. Missing functionality - allow for more granular intervals across different time segments. Review Source R Reviewer System administrator Used the software for: 1-3 years ### "Rubrik has agreat feature and potential" July 9, 2024 4.0 Even with problem or frustration, Rubrik is still one of the best backup platform Pros Support Web single pane of glass community Api first Cons Lack of GCP feature update QA seem to be not fully appropriate UI sometime not uniform Developpement still seem to be push and forget...(mean missing to include stuff when released...so need to be patience to have the whole thing) Review Source R Reviewer Sr. Systems Engineer Used the software for: 3-5 years ### "I trusted them with our data and never regretted it. " July 16, 2024 5.0 Rubrik is the product I recommend to any business looking for backing up environments, especially virtual ones and databases. Have been using them for 6 years and have never regretted choosing them. The proof was when we survived a cyber attack thanks in large part to their recoverability and support during the experience. Pros The web management portal is fast, api-based from the start, and top notch customer service and account teams. They have recovered all systems for me in the past and work quickly to resolve any issues. Non-stop updates for the product to add features and fix bugs. Cons The reporting and filtering continues to need improvement though they have been adding features along the way. The AWS-hosted clusters are not as stable as the hosted hardware clusters but never any data loss in either case. Review Source Verified Reviewer Technology Architect Used the software for: 3-5 years ### "Fantastic data protection product" July 8, 2024 5.0 I'm using Rubrik for 8 years and I saw the evolution and the capabilities growing over the time. They are very innovative Pros Rubrik is bringing simplicity where usually complexity is the rule. It helps to secure your data, your environment and can detect data loss and damages before they are actually reported Cons I don't dislike anything about Rubrik, may be a bit too early to announce new feature before having them GA Review Source R Reviewer Specialist Used the software for: 3-5 years ### "Old man yells at cloud" July 8, 2024 5.0 Overall everything works as described. It needs proper Postgresql support and better backwards compatability for legacy systems and the development is far too cloud focused for me. I want local access to the system and to be able to manage in the datacenter. Pros The simplicity and how things just work. Rubrik support is also excellent unless you need support with Envoys. Cons Being forced to move from on-prem management to cloud Review Source BC Brad C. Manager Used the software for: 3-5 years ### "Great performer " August 5, 2024 5.0 We really like Rubrik and ar looking to expand it to other companies. Pros Daily management was very easy and the user interface is easy to learn. Cons Some of the initial hardware setup was a little confusing but we were able to figure it out Review Source PK Prem K. Senior technical engineer Used the software for: 3-5 years ### "RUBRIK BACKUP SOLUTION FOR SECURE DATA" November 5, 2024 5.0 Pros the immutable file system which make it stand outside the cyber attack Cons the integration with the third party sql cluster software is not compactable Review Source Verified Reviewer Network Engineer Used the software for: 3-5 years ### "Great product that makes data backup and recovery easy" July 16, 2024 5.0 The experience with Rubrik has been very positive. It has taken the job of data backup and recovery and enhanced it to secure the data with the many features that Rubrik continue to add with data security features with updates. Having the single gui to manage multiple sites make managing the backup and dat recoveries painless. Pros It is very easy to setup backups and easy for anyone on the IT team to do backups Cons Nothing I can think of at the moment. Rubrik keeps adding features that are great. Review Source R Reviewer System Admin Used the software for: 3-5 years ### "Great product, great people, and quick support." July 9, 2024 5.0 Havent had any negative experiences with it. When needed help with support, they are quick to respond. They help with the upgrade process as needed and are always friendly. Pros Easy to setup and maintain. Able to push to AWS easily as needed. Havent had to use it yet, but the option to run server off the brick if something happens and you need to fix it. Cons Little pricey but its worth it. The tunnel closure timeline is too short sometimes it feels like. Review Source R Reviewer Technical Architect Used the software for: 3-5 years ### "Rubrik Backup Solution" July 18, 2024 5.0 Pros Central management with archiving/replication built in! Cons Terminology used on restores, exports, mounts, live mounts etc. Review Source Jeffery H. Storage Admin Used the software for: 3-5 years ### "Rubrik growing pains are still worth it" August 1, 2024 4.0 Pros Used to be simple and straight forward. Cons With RSC it has gotten better in some ways and worse in others but its still new and being upgraded. Review Source R Reviewer Systems Administrator Used the software for: 1-3 years ### "My Review About Rubrik Performance" July 25, 2024 5.0 Pros Efficient Archiving all in One Management Stability Cons Inability to manage the expiration of relics. Review Source Verified Reviewer Information Security Administrator Used the software for: 1-3 years ### "Does the Job well, Great Product" March 9, 2018 4.0 Some benefits are that the product does the back up process correctly and efficiently for our data and does not need to be constantly monitored like other programs we have used in the past. Pros Some pros of Rubrik are that is automatically balances a schedule. Also the feature to instantly live mounts of virtual machines is very convenient. Cons Lack of native AD/Sharepoint/Exchange tools which would be a nice addition. Also there is no batch recovery without using API calls. Review Source Verified Reviewer Desktop Deployment / Systems Administrator Used the software for: Less than 1 year ### "Set it and forget it (Mostly)" March 9, 2018 4.0 Pros I do not need to monitor it all the time. I can just create SLA's and apply them to VM's/servers. Then I can sit back and let it backup. When we have run into issues support has been very easy to work with. Since they are still a new/growing company they take customer feedback seriously and look to implement it where they can. Cons Some features do not work as shown, but support has been great to help resolve these issues. We were sold on some features that currently do not exist but will be coming in a future update. Review Source BM Brandon M. Owner Used the software for: 1-3 years ### "A backup solution that just works!" April 3, 2018 5.0 Pros More than any other backup platform, the jobs simply run and succeed without any other assistance needed. It is set and forget, replacing a solution that required daily work to verify/validate/fix issues from the backups. Instant restore is not instant, but sub 1 minute, which is very fast to recover. Cons As it started working from most used to least used features, some edge case backups are not supported. No SQL filestream for transaction log backups, no support for smaller database vendors native products. Review Source R Reviewer Information Security Analyst Used the software for: 1-3 years ### "Easy Corporate Backup" December 28, 2018 5.0 This software is robust, yet easy to use. I definitely recommend Rubrik if you have servers with information that needs to be retained. Pros Finding backups across multiple servers and drives was a painless task with Rubrik. Navigating to the file or folder you needed to recover was easy and the recovery process was short. Cons Depending on the size of the file being recovered, it would take quite a bit of time to restore the file and then you would have to wait on it to be downloaded. Review Source Kevin M. Infrastructure Services Manager Used the software for: Less than 1 year ### "Great product and easy to setup and use" April 3, 2018 4.0 Pros It's ease of backing up vm's on all hypervisors that matter the ingestion deduplication and compression is amazing especially when pushing to cloud Cons The RBAC controls are weak currently and the alert management is too high level. The sql backups can be missed if the server is too busy but this is a pro too Review Source AH Adam H. Desktop Support Manager Used the software for: 1-3 years ### "Great Product" July 8, 2024 5.0 Pros Fast, efficient way to make sure your data is protected and able to be backed up and restored. Cons The initial cost is a lot for some companies, but in the long run, it pays for itself. Review Source Mindy R. Sr Director Business Systems Used the software for: I used a free trial ### "Rubrik" July 23, 2021 5.0 Rubrik was an easy fit for my business application needs. It was a one stop shopping for all Cloud and Security needs. Pros Cloud Data and Backup Management, security and data dashboarding. Cons there was not much I did not like about this software. It was very comprehensive and supportive of end users. Review Source James Y. Systems Engineer Used the software for: Less than 1 year ### "Rubrik is very slick, easy to use, and well built. " February 12, 2018 5.0 Pros Frankly, Rubrik is an amazing product. It works seamlessly, has several advanced features, and is extremely simple to use. It just...works after you set it up. Their marketing is also pretty awesome, with several themed boxes of goodies you'll actually want to keep and use. Cons Rubrik is pretty expensive as far as backup solutions go. A lot of organizations will have a hard time justifying the cost, but given the ease of use in recovering from a backup, it can save a lot of headaches and even some downtime. Do some ROI analysis against your cost of downtime to compare. I think it's worth it for a fair amount of SME's doing business today. Review Source R Reviewer Blogger ### "Makes backups great again" March 29, 2018 5.0 Pros When I have used Rubrik it has been excellent, it makes backups easy again and you can near enough set and forget. It doesn't matter if anyone creates a new VM as this can be targeted automatically via the policies to ensure its backed up and your RPO's and RTO's are met. I think it took me longer to rack the device than it did to configure it and take my first backup Cons Just needs more SSO and 2FA but to be fair they are ahead of many vendors, just worth checking with an SE if yours is supported Review Source RK Ryan K. ACT Manager Used the software for: Less than 1 year ### "Great product to work with! Simple and intuitive." April 2, 2018 5.0 Pros The main features for the product are: Incremental forever Backs up Nutanix AHV natively Direct to cloud for backup. Cons The current cons for the product are: RBAC needs some work NAS backup is still complicated No bare metal support Review Source MP Mark P. Project Engineer Used the software for: Less than 1 year ### "Hands down the best backup product I have used" March 19, 2018 5.0 This has massively sped up and simplified our whole backup process Pros Ease of use and speed of backups/restores is a real plus. The search on the web interface is also one of the best I have used and works really well. Cons Cost but its still worth it with the features it offers. Could offer more in the way of e-mail reports and breakdowns on Jobs Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.