# Rubrik Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rubrik the right Server Backup solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148206/Rubrik/reviews --- Rubrik 4.8 (74) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Rubrik Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews NW Nick W CISOPharmaceuticals, 201 - 500 employeesUsed the software for: 1-2 years. “Rubrik has changed our whole approach to backup and DR, has simplified and we no longer wait for backups to finish, knowing everything is secure and immutable is a great weight off our minds“ July 1, 2024 NW Nick W CISOPharmaceuticals, 201 - 500 employeesUsed the software for: 1-2 years. “support can be slow, we seem to get west coast USA support if we log tickets from the UK, takes a day to then get assistance“ July 1, 2024 Lewis J Network EngineerLegal Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Having the single gui to manage multiple sites make managing the backup and dat recoveries painless.“ July 11, 2024 PK Prem K Senior technical engineerFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “the integration with the third party sql cluster software is not compactable“ October 27, 2024 WT William T Service Desk TechnicianAviation & Aerospace, 51 - 200 employeesUsed the software for: More than 2 years. “Additionally, Rubrik's fast recovery capabilities might stand out, ensuring minimal downtime in case of data loss.“ July 1, 2024 GM Gary M DBAHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years. “We have had some performance and functionality issues after a recent version upgrade.“ July 1, 2024 MP Melissa P Systems EngineerFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “I love that everything is in one interface, the ability to create multiple SLAs is a massive win for my company.“ July 1, 2024 DP David P System administratorConstruction, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Lack of GCP feature“ July 1, 2024 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Burhan A. Senior Systems Engineer Higher Education Used the software for: 2+ years ### "The Ultimate Solution for Data Management and Protection" July 29, 2024 5.0 Pros Instant recovery of VMs using the direct mount feature of Rubrik. Ability to archive your backups to cloud storage. Ease of use Cons Pricing and complex licensing options and naming of the features. Limited integration options with opensource virtualization solutions like Proxmox/KVM etc. Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) It provides dedicated hardware to allow backup and restores in case of disaster. Review Source JB Jeff B. Network Administrator Law Practice Used the software for: 2+ years ### "Great solution, but we miss our local sales team" December 11, 2025 5.0 We have been using it for three years, and are happy with it. It is easy to manage, and fairly intuitive. Pros Easy to use, recoveries are fast, recovery options are flexible, and it has great security and ransomware protection features. Cons Our local sales team left about two years ago, and since then, our relationship with Rubrik has basically gone away. We were able to be much more engaged with the solution when we had a local team that we were constantly in contact with. Switched from [Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/) Rubrik is more focused on security and ransomware protection Review Source VR Verified Reviewer Storage and Backup Engineer - Lead Storage Architect Wholesale Used the software for: Less than 6 months ### "I am patiently awaiting the release of 4.1 which should bring massive improvements ." March 19, 2018 3.0 We haven't progressed far enough with the product to see value to our overall business objectives. Pros Rubrik is used to protect 1,000+ objects in my environment with 90%+ being VMware virtual machines. It is being used across the whole organization, globally, with three clusters existing to support our global initiatives. It provides backup protection for my objects and also provides a way to migrate certain data profiles into the cloud. Searchable Content - search for file across datasets allows for quick restores. Cons I am patiently awaiting the release of 4.1 which should bring massive improvements to the functionality of the system as well as add additional features missing from the product. I feel Rubrik is well suited for customers that want to run high amount of snapshots per day and wish for a lower RPO granularity for restore. It is less appropriate for perhaps customers that want to run all their backups in one evening because of how jobs are queued and spread across the backup window. Missing functionality - allow for more granular intervals across different time segments. Review Source PK Prem K. Senior technical engineer Financial Services Used the software for: 2+ years ### "RUBRIK BACKUP SOLUTION FOR SECURE DATA" October 27, 2024 5.0 Pros the immutable file system which make it stand outside the cyber attack Cons the integration with the third party sql cluster software is not compactable Alternatives considered [Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Reason for choosing Rubrik to have an immutable file system backup solution Switched from [Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/) to have an immutable file system backup solution Review Source BC Bradley C. Manager Automotive Used the software for: 2+ years ### "Great performer " July 29, 2024 5.0 We really like Rubrik and ar looking to expand it to other companies. Pros Daily management was very easy and the user interface is easy to learn. Cons Some of the initial hardware setup was a little confusing but we were able to figure it out Alternatives considered [Dell EMC Avamar](https://www.capterra.com/p/231991/Dell-EMC-Avamar/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing Rubrik Management of the environment and user interface. Switched from [Dell EMC Avamar](https://www.capterra.com/p/231991/Dell-EMC-Avamar/) Management of the environment and the user interface. Review Source BW Blake W. Sr. Systems Engineer Food Production Used the software for: 2+ years ### "I trusted them with our data and never regretted it. " July 9, 2024 5.0 Rubrik is the product I recommend to any business looking for backing up environments, especially virtual ones and databases. Have been using them for 6 years and have never regretted choosing them. The proof was when we survived a cyber attack thanks in large part to their recoverability and support during the experience. Pros The web management portal is fast, api-based from the start, and top notch customer service and account teams. They have recovered all systems for me in the past and work quickly to resolve any issues. Non-stop updates for the product to add features and fix bugs. Cons The reporting and filtering continues to need improvement though they have been adding features along the way. The AWS-hosted clusters are not as stable as the hosted hardware clusters but never any data loss in either case. Alternatives considered [Cohesity](https://www.capterra.com/p/166007/Cohesity/) Reason for choosing Rubrik At the time Cohesity's team was not as open to getting into the weeds of the product. The details. Also they seemed more data focused compared to protection focused. Switched from [Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/) Commvault was overly complicated, bulky to set up, and the account teams were continually rolling over. Rubrik was simple and had excellent support and account teams. Review Source VR Verified Reviewer Network Engineer Legal Services Used the software for: 2+ years ### "Great product that makes data backup and recovery easy" July 11, 2024 5.0 The experience with Rubrik has been very positive. It has taken the job of data backup and recovery and enhanced it to secure the data with the many features that Rubrik continue to add with data security features with updates. Having the single gui to manage multiple sites make managing the backup and dat recoveries painless. Pros It is very easy to setup backups and easy for anyone on the IT team to do backups Cons Nothing I can think of at the moment. Rubrik keeps adding features that are great. Switched from [Dell EMC Avamar](https://www.capterra.com/p/231991/Dell-EMC-Avamar/) The ease of use and quick and easy implementation of Rubrik. Review Source VR Verified Reviewer Technology Architect Telecommunications Used the software for: 2+ years ### "Fantastic data protection product" July 2, 2024 5.0 I'm using Rubrik for 8 years and I saw the evolution and the capabilities growing over the time. They are very innovative Pros Rubrik is bringing simplicity where usually complexity is the rule. It helps to secure your data, your environment and can detect data loss and damages before they are actually reported Cons I don't dislike anything about Rubrik, may be a bit too early to announce new feature before having them GA Alternatives considered [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing Rubrik Much more next gen and intuitive. Performance was also a topic. veeam is considered as a follower rather than a driver Switched from [NetBackup](https://www.capterra.com/p/238300/Veritas-NetBackup/) Too many different old softwares, need to centralize knowledge and use modern data protection as well as establishing a longer term strategy around data protection. Review Source DP David P. System administrator Construction Used the software for: 1-2 years ### "Rubrik has agreat feature and potential" July 1, 2024 4.0 Even with problem or frustration, Rubrik is still one of the best backup platform Pros Support Web single pane of glass community Api first Cons Lack of GCP feature update QA seem to be not fully appropriate UI sometime not uniform Developpement still seem to be push and forget...(mean missing to include stuff when released...so need to be patience to have the whole thing) Reason for choosing Rubrik Rubrik check most of the criteria during our proove of concept Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) To get an overall backup platform that will facilitate our day to day administration Review Source KRE Kristinn Rafn E. Specialist Information Technology and Services Used the software for: 2+ years ### "Old man yells at cloud" July 1, 2024 5.0 Overall everything works as described. It needs proper Postgresql support and better backwards compatability for legacy systems and the development is far too cloud focused for me. I want local access to the system and to be able to manage in the datacenter. Pros The simplicity and how things just work. Rubrik support is also excellent unless you need support with Envoys. Cons Being forced to move from on-prem management to cloud Alternatives considered [Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/)[TSM](https://www.capterra.com/p/5063/TSM/)[Cohesity](https://www.capterra.com/p/166007/Cohesity/)[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/) Reason for choosing Rubrik Technology and price. Cohesity was the only true competitor. Veeam is license only business TCO was too high and cost not easily predictable. TSM and Commvault were also evaluated just because we had prior experience. Switched from [TSM](https://www.capterra.com/p/5063/TSM/) The TSM technology was simply outdated and we needed a refresh. Also, TSM wasn't very service provider focused with VM backups when Rubrik was. Review Source WT William T. Service Desk Technician Aviation & Aerospace Used the software for: 2+ years ### "Operational Review: Rubrik VM Backup Performance and Reliability Feedback" July 1, 2024 5.0 Pros As a Service Desk Technician, you might appreciate Rubrik's straightforward user interface and ease of use, which can streamline the backup process for VMs. The automation features could also be a highlight, reducing manual intervention and saving time. Additionally, Rubrik's fast recovery capabilities might stand out, ensuring minimal downtime in case of data loss. Lastly, the scalability of the solution could be a pro, as it allows for growth without significant changes to the backup infrastructure. These aspects could contribute to a positive experience with Rubrik for VM backup in a company setting. Cons Based on the information available, it seems there have been several issues reported with Rubrik, particularly concerning support cases and technical difficulties. For instance, there was a case where backup jobs were unable to replicate, causing significant delays and frustration due to the lack of timely support and data requested by the users123. Additionally, there were concerns about the reliability of the product, as jobs that were running smoothly suddenly halted without clear explanatio Review Source WH Waseem H. Platform Manager Education Management Used the software for: 2+ years ### "A very satisfied customer" July 3, 2024 5.0 Very good and a very happy customer, form deployment to after support. Pros Its not just backups, its data security, if you are still just taking flat backups with no data validation and security checks then you need to update. Cons Not much to complain about, but if there is something, then there will be delayed support for AHV products. Review Source JF Jesse F. Senior System Engineer Construction Used the software for: 2+ years ### "Rubrik just works." July 1, 2024 5.0 Its been great. I reached out on Thanksgiving Day with an bug in the software causing me an issue and it was fixed within 12 hours. Other than a few bugs that have very quickly been ironed out, Rubrik has worked flawlessly for us Pros Its easy to use and it works every time. Support is fantastic if you have to get help. Cons Nothing. I've not had any issues that weren't resolved very quickly Review Source JG Jaum G. SysAdmin Government Administration Used the software for: 2+ years ### "Backing it up" July 1, 2024 5.0 Experience was above average for vendors. Pros It meets or exceeds industry requirements. Cons Least favorable aspect was the cost, and getting the right amount of storage Review Source VR Verified Reviewer Data Scientist Information Technology and Services Used the software for: 6-12 months ### "Best Tool in the market for Backups and Recovery!" August 20, 2022 5.0 Very Happy with the experience of using Rubrik so far, UI is very user friendly , it has allowed us to easily plan our data backups and recovery. Its multi-cloud support has helped us in managing our data quiet effectively. Pros 1\. Friendly User Interface and easy to use 2. Allows on the click options to backup, replicate and restore. 3. Reduces manual intervention by automating SLA for backups 4. Provides good visual insights and monitoring features 5. Support for multiple cloud platforms makes it unique Cons 1 Cost is a bit high as compared to other similar products 2. More options for report generation can be provided Review Source VR Verified Reviewer Head of IT Infrastructure Higher Education Used the software for: Less than 6 months ### "Rubrik is used as the single backup platform within the business." March 9, 2018 4.0 It's improved operational efficiency, as we now don't have to spend time scheduling backups, and has created very tangible savings. In the next 5 years we expect to save over 55% switching from our legacy provider to Rubrik. It's also mitigated us against any future data centre blackouts through its Azure replication capabilities - while significantly reducing our power consumption and footprint in the data centre. Pros 1\. Replication to cloud 2. SLA based backups 3. Data immutability 4. Single platform 5. It's improved operational efficiency, as we now don't have to spend time scheduling backups, and has created very tangible savings. In the next 5 years we expect to save over 55% switching from our legacy provider to Rubrik. It's also mitigated us against any future data centre blackouts through its Azure replication capabilities - while significantly reducing our power consumption and footprint in the data centre. Cons Out of the box reporting could be better - However the API interface allows the generation of custom reports and the ability to retrieve any detail from the system Review Source AJ Arjun J. Sr. Digital Marketer Information Technology and Services Used the software for: Less than 6 months ### "Easy backup and Secured Data Storage Software." November 11, 2022 5.0 Pros Offers simple backup and cloud backup. Provides a secured data storage with encryption facility. It also has backup scheduling and backup log facility. Stores customer database and gives precise reporting & statistics. Cons Still now I have not found any type of dislikes of the software. Review Source hW hasini W. Software Engineer Computer Software Used the software for: 1-2 years ### "Cloud management software" February 12, 2023 4.0 I have used few cloud management software during my previous employments and I can recommend this as one of the best software in the competition. Pros I have used features like cloud backup, management dashboard, instant recovery and data privacy. Setup process is simple and anyone can work without any hassle. The interfaces are very user friendly. The backup speed is fast and easy to replicate among different data centers. Cons Interfaces are easy user friendly and I think they could improve more to the current standard level. Review Source VR Verified Reviewer System Engineer Banking Used the software for: Less than 6 months ### "Great performance and usability" January 8, 2019 5.0 Backup times have been greatly reduced as well as the space consumed thanks to the great deduplication. Pros The integration of this with vcenter is fantastic. The backups are lightening fast and restores are exceptionally easy. Cons I really wish this would integrated with out StoreOnce backend better than it does or be offered as a software only solution that we can leverage our own hardware for. Review Source VR Verified Reviewer Senior Systems Engineer Law Practice Used the software for: 6-12 months ### "Great product that is easy to implement but has a lot of useful features" March 13, 2018 4.0 Fast and simple backup and restore with easy archive to the cloud Pros Easy implementation, good REST API interface, easy to create backups and DR systems with this product Cons Limited reporting built in to the system and not much report or audit customization availible. Also lackluster RBAC implementation. Review Source MR Mindy R. Sr Director Business Systems Consumer Goods Used the software for: I used a free trial ### "Rubrik" July 22, 2021 5.0 Rubrik was an easy fit for my business application needs. It was a one stop shopping for all Cloud and Security needs. Pros Cloud Data and Backup Management, security and data dashboarding. Cons there was not much I did not like about this software. It was very comprehensive and supportive of end users. Review Source JY James Y. Systems Engineer Used the software for: Less than 6 months ### "Rubrik is very slick, easy to use, and well built. " February 9, 2018 5.0 Pros Frankly, Rubrik is an amazing product. It works seamlessly, has several advanced features, and is extremely simple to use. It just...works after you set it up. Their marketing is also pretty awesome, with several themed boxes of goodies you'll actually want to keep and use. Cons Rubrik is pretty expensive as far as backup solutions go. A lot of organizations will have a hard time justifying the cost, but given the ease of use in recovering from a backup, it can save a lot of headaches and even some downtime. Do some ROI analysis against your cost of downtime to compare. I think it's worth it for a fair amount of SME's doing business today. Review Source GE Gareth E. Blogger Used the software for: ### "Makes backups great again" March 28, 2018 5.0 Pros When I have used Rubrik it has been excellent, it makes backups easy again and you can near enough set and forget. It doesn't matter if anyone creates a new VM as this can be targeted automatically via the policies to ensure its backed up and your RPO's and RTO's are met. I think it took me longer to rack the device than it did to configure it and take my first backup Cons Just needs more SSO and 2FA but to be fair they are ahead of many vendors, just worth checking with an SE if yours is supported Review Source RK Ryan K. ACT Manager Used the software for: Less than 6 months ### "Great product to work with! Simple and intuitive." March 29, 2018 5.0 Pros The main features for the product are: Incremental forever Backs up Nutanix AHV natively Direct to cloud for backup. Cons The current cons for the product are: RBAC needs some work NAS backup is still complicated No bare metal support Review Source MP Mark P. Project Engineer Law Practice Used the software for: Less than 6 months ### "Hands down the best backup product I have used" March 9, 2018 5.0 This has massively sped up and simplified our whole backup process Pros Ease of use and speed of backups/restores is a real plus. The search on the web interface is also one of the best I have used and works really well. Cons Cost but its still worth it with the features it offers. Could offer more in the way of e-mail reports and breakdowns on Jobs Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.