--- title: "Frame.io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Frame.io Software - reviews, pricing plans, popular comparisons to other Video Management products and more." source_url: "https://www.capterra.com/p/148214/Frame-io/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Frame.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Frame.io ## What is Frame.io? Frame.io is a cloud-based video review and collaboration platform that lets creative teams securely upload, review, and share media from anywhere. Designed to streamline the video creation process, it combines communication, collaboration, and creative integration tools in one workspace. With accelerated uploads, Frame.io supports professional formats like ProRes and DNxHD, as well as audio, image, and PDF files. Teams can exchange feedback using time-stamped comments, threaded replies, and annotations, while in-app notes and approvals simplify client review. Branded presentations, version control, and side-by-side comparisons help creatives present and refine their work. Built for flexibility and speed, Frame.io integrates seamlessly with tools like Adobe Premiere Pro, After Effects, Final Cut Pro X, and Slack to keep every project connected and moving forward. ## What is Frame.io used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Video Management](https://www.capterra.com/video-management-software/)[Content Collaboration](https://www.capterra.com/content-collaboration-software/) Overall rating Based on 80 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Starting price $15 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Frame.io alternatives Highest Rated [Gumlet](https://www.capterra.com/p/207067/Gumlet/) [4.9 (202)](https://www.capterra.com/p/207067/Gumlet/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207067/Gumlet/) [4.8 (417)](https://www.capterra.com/p/178111/Ziflow/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Riverside](https://www.capterra.com/p/10004414/Riverside/) [4.8 (314)](https://www.capterra.com/p/10004414/Riverside/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10004414/Riverside/) [Muvi](https://www.capterra.com/p/162335/Muvi/) [4.4 (41)](https://www.capterra.com/p/162335/Muvi/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162335/Muvi/) [View all alternatives](https://www.capterra.com/p/148214/Frame-io/alternatives/) ## FAQs about Frame.io Overview ### What problems does Frame.io solve? Frame.io solves scattered video feedback, unclear revision requests, and approval delays by centralizing shareable review links, time-coded comments, annotations, version comparisons, and approval status in one workspace. Video editors, producers, creative agencies, marketing teams, and remote stakeholders benefit from direct Premiere Pro integration and organized feedback across multiple reviewers. Answer based on 72 reviews Overview ### Which roles and teams benefit most from Frame.io? Frame.io is most used by video producers, editors, directors, and visual media teams managing review and approval cycles for video projects. Production leaders and project managers use it to coordinate feedback, track versions, and keep stakeholders aligned. Owners and executives monitor creative deliverables and client approvals across production work. Answer based on 77 reviews Overview ### What company size and industries is Frame.io built for? Frame.io is designed for medium and large companies managing media centrally, while 86% of reviewers are small businesses and Media Production leads adoption at 33%. Marketing and Advertising accounts for 11% and Photography 8%, with collaboration as the most common use case for 52% of reviewers. Answer based on 80 reviews Features and Usability ### What are the key features of Frame.io? Frame.io includes core video collaboration features such as time-coded Commenting/Notes, Video Review, Asset Sharing, and Version Control for managing revisions and approvals. Differentiating capabilities include Adobe Premiere Pro integration for importing comments into editing timelines, annotation tools for drawing on frames, and presentation links with access controls for client review. Answer based on 35 reviews Pricing ### How much does it cost and what fees or limitations are included? Frame.io offers a free plan with no credit card required, while Pro costs $15 per user/month for up to five users and Team costs 25 per user/month for up to 15 users. A free trial is available. Reviewers value the free tier, though some smaller teams find paid seats expensive and want more flexible pricing. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Frame.io integrate with? Frame.io integrates with over 20 tools, including reviewer-confirmed Adobe Premiere Pro and catalog-listed Adobe After Effects, Adobe Lightroom, Adobe Photoshop, Final Cut Pro, Google Drive, Slack, and Asana. Its integrations support video editing, creative review, file storage, team communication, and project management workflows across production teams. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Frame.io offer? Frame.io provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual walkthroughs of key tasks and workflows. Answer based on 4 reviews Getting Started and Support ### What customer support options does Frame.io offer, and how do users rate the experience? Frame.io offers email/help desk, a knowledge base, and chat support. User feedback on support is mixed: some find the product straightforward once set up, while others report poor customer service, unresolved bugs, account-access problems after storage limits, and difficulty obtaining refunds or canceling subscriptions. Answer based on 24 reviews Review process ### How does Frame.io improve the video review process? Frame.io centralizes video reviews with time-stamped, frame-specific comments, version tracking, and shareable links for clients and production teams. Editors and remote stakeholders value its Adobe Premiere integration and organized approvals, which reduce scattered email feedback. Some clients may need guidance on browser compatibility, playback settings, or using review tools. Answer based on 23 reviews ## Features AI summary Based on 1,383 Video Management reviews Capterra data shows that buyers of Video Management software rank the following features as their top priorities: - **Video Streaming** (**58%** of reviewers rated this feature as critical) - **Content Management** (**45%**) - **Access Controls/Permissions** (**44%**) Frame.io includes **Content Management** and **Access Controls/Permissions**, giving teams a clear way to organize video assets and manage who can view or edit content. However, it does not offer **Video Streaming**. Instead, it provides other valuable capabilities that reviewers also consider important, including **Video Creation** (**45%**), **Customizable Branding** (**40%**), and **Privacy Options** (**39%**). These features help businesses create polished video experiences, maintain brand consistency, and protect sensitive content, allowing teams to manage and share media more effectively. Privacy Options 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Allows users to secure content and data for any use. Collaboration Tools 4.6 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Project Management 4.0 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Version Control 4.2 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions Communication Management 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Document Management 3.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Frame.io 50 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Sharing: Share access to files and assets with individuals - Automatic Transcription: Use AI to convert voice into text automatically - Bulk Uploading: Upload multiple documents at once - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Filtering: Find & retrieve relevant data or documents - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multimedia Support: Supports various file formats - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Privacy Options: Allows users to secure content and data for any use. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Real Time Editing: Preview and make real-time changes in the web content - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Rights Management: Manage and enforce usage rights and permissions for digital assets - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Video Conferencing: Connect with meeting participants remotely over video - Video Creation: Create original videos from scratch - Video Management: Store and manage online video content - Video Support: Supports various video file formats - Video Tagging: Allows videos to be tagged with an identifier to enable easier search - Watermarking: Add a digital mark to show ownership of an image, video, document, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (80) 4.4 Based on 80 reviews ## Pricing Value for money 4.1 (57) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/148214/Frame-io/pricing/) Free $0.00 It includes: - 1080p HD Playback - 2 GB Active Storage - 2 Projects - Apps and Integrations - Comment and Annotate - Industry Leading Security - Unlimited Free Shares - Version Management - Camera to Cloud - Transcription and captions - Public shares - Comparison viewer - Premiere Pro integration - Frame.io to Lightroom connection - Final Cut Pro integration - Metadata: Custom & default - Collections - Download & export comments - Document Markup - Social Sign-on - Print comments & annotation thumbnails Pro $15.00 Per User,Per Month It includes: - 4k Ultra HD Playback - Camera to Cloud - Custom Printed Presentations - Password-Protected Shares - Project Archiving - Unlimited Projects - 2TB included + 2TB per additional member - Frame-accurate & range-based comments - Annotations - Metadata: Custom & default - Collections - Download & export comments - Print comments & annotation thumbnails - Document Markup - Custom-branded shares - Share Branding Defaults - Public shares - Reel layout - Passphrase-protected shares - Disable asset downloads - Disable comments - Hide previous versions - Share link expiration - Share permissions - Version stacks - Comparison viewer - Transcription and captions - HDR playback (Frame.io iOS app) - One static watermark template - SOC Type 2 compliant - TPN+ Gold Shield accredited - Social Sign-on - Premiere Pro integration - Frame.io to Lightroom connection - Final Cut Pro integration - Access to knowledge base - Email support - In-app chat support - Standard Adobe Support - Auto-Payment via card Team $25.00 Per User,Per Month It includes: - Custom Printed Emails - Private Projects - Share Link Expiration - Team-Only Comments - 3TB included + 2TB per additional member - Unlimited projects - Storage add-ons available - Frame-accurate & range-based comments - Annotations - Metadata: Custom & default - Collections - Download & export comments - Print comments & annotation thumbnails - Document Markup - Comment attachments - Custom-branded shares - Share Branding Defaults - Camera to Cloud - Public shares - Reel layout - Passphrase-protected shares - Disable asset downloads - Disable comments - Hide previous versions - Share link expiration - Share permissions - Version stacks - Comparison viewer - Transcription and captions - 4K UHD playback - HDR playback (Frame.io iOS app) - One static watermark template - SOC Type 2 compliant - TPN+ Gold Shield accredited - Social Sign-on - Premiere Pro integration - Frame.io to Lightroom connection - Final Cut Pro integration - Access to knowledge base - Email support - In-app chat support - Standard Adobe Support - Auto-Payment via card Enterprise Contact Vendor for Pricing It includes: - API/Platform Consultations - Asset Lifecycle Management - Custom Branding by Team - Dedicated Account Manager - Multi-Team Management - Reviewer Inbox - SAML-Based SSO - Watermark ID - Custom members and storage - Restricted projects & folders - Unlimited workspaces - Priority in-app support - Storage add-ons available - Storage Connect - Frame-accurate & range-based comments - Annotations - Metadata: Custom & default - Forensic Watermarking - Collections - Download & export comments - Print comments & annotation thumbnails - Document Markup - Comment attachments - Internal comments - Share Branding Defaults - Camera to Cloud - Public shares - Reel layout - Passphrase-protected shares - Disable asset downloads - Disable comments - Hide previous versions - Share link expiration - Share permissions - Secure sharing - Content security settings - Version stacks - Comparison viewer - Transcription and captions - 4K UHD playback - HDR playback (Frame.io iOS app) - Static watermarking - Session-based watermarking - Unlimited watermarking templates - Asset Lifecycle Management - SOC Type 2 compliant - TPN+ Gold Shield accredited - Social Sign-on - Premiere Pro integration - Frame.io to Lightroom connection - Final Cut Pro integration - Enterprise SLA - Custom trainings - Access to knowledge base - Email support - In-app chat support - Standard Adobe Support - Payment by invoice - Custom invoicing period Value for money 4.1 (57) 4.1 Based on 57 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)[ Airtable](https://www.capterra.com/p/146652/Airtable/)[ YouTube](https://www.capterra.com/p/237905/YouTube/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (54) 4.1 Based on 54 reviews ## User reviews Overall rating 4.6 Based on 80 reviews Filter by rating Counts reflect reviews available in this feed. 5(57) 4(17) 3(3) 2(0) 1(3) Mentioned topic Recent reviews first, then most helpful Zachary W. Enterprise Account Manager Used the software for: Less than 1 year ### "Elevate your creative workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 March 11, 2025 I think my perspective of using Frame is a bit unique as I don't directly use it for creating, however, I do use it for sharing and presenting creative concepts to my clients and it's a fantastic tool for that. So easy to present and stay organized. Pros Easy to deliver concepts, so easy to leave feedback and comments, and very easy to organize. Cons Their support and CS isn't prompt and very helpful, have to troubleshoot a lot yourself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Editor Used the software for: 1-3 years ### "Game Changer for Video Editors" 5.0 March 24, 2022 Pros Frame.io is an incredible resource for video production teams. Team members can upload videos to the Frame.io website, and whoever needs to review the video is able to leave comments at specific times throughout the video. No more manual lists of timecodes and notes, or guessing which part of the video a reviewer may be giving a note on. Videos can also be uploaded to Frame.io to be shared as presentations for clients, or viewers outside of a given team, and the page they view is customizable. You can choose background color, text color for the title of the video, and even the thumbnail you'd like to appear on the screen when the reviewer opens the video's link. The ability to "stack" or "layer" updated versions of the same video is useful and unique to Frame.io as well. You'll always be able to view the genesis of a given video, from its first version to its final version (as long as you don't delete past versions). Frame.io has massively increased our team's efficiency, and streamlined communication regarding all of our video deliverables. Cons The only area that still needs improvement is with the desktop app version of Frame.io. The app only allows for uploads and downloads of files - you cannot leave timecoded comments, play videos for review, or layer video versions on top of one another. I always prefer to use the desktop version of any application I use, but the Frame.io desktop app is lacking in its current form. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Benjamin A. Business Owner Used the software for: 3-5 years ### "Consider other options before settling with Frame" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 13, 2019 I've used frame for about 3 years now as a project manager, creative director, and video editor. Pros I like that my team can import comments from frame into premiere. I also like that my clients can leave comments themselves if they know how to do it. Cons I don't like that it's super buggy, difficult to know what you're sharing, and often times customers are confused on how to use it or leave their comments. What was suppose to save me time from tracking emails of feedback and contacting a bunch of people to confirm their feedback has moved to me calling the customer and leaving feedback with them. This can also be achieved with vimeo, and now dropbox and google drive is allowing comments with video marketing—but you cannot import the comments into premiere. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Video Producer Used the software for: 1-3 years ### "Finally a video project manager that makes sense" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 7, 2020 Overall it's been great. I'm hoping they can fix the current bug. Pros I love that my team members and clients can give frame specific feedback on video reviews. This ability has been great because I can more easily "force" clients to only give specific, actionable feedback by funneling them to Frame.io as our only place for revision communication. This has greatly reduced the vague emails and phone calls. Client: "uhhh, it kinda feels a little slow in the middle". Now I can reply, "Ok, can you point out specifically when and where it feels slow?" This has also made me become a better producer/director because that same limitation applies to me. It forces me to only give specific and actionable feedback to my team members, which makes the editing process more efficient and forces me to be more decisive in my feedback given. Cons Currently there is a bug for the past few months where when I send a link to a client Frame.io asks them to create an account after they click the link. It didn't used to do this, it simply required them to put in their email address once and then go straight to reviewing. This has caused several headaches on recent projects. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. New Focus F. Video Producer Used the software for: 1-3 years ### "A necessary tool for professional video creators" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 1, 2019 I loved using Frame.io, but after some clients had trouble using it, I moved over to Vimeo Pro. Since then, my clients have had no issue leaving comments. The cost is better, but only slightly. Pros The concept of this is a no-brainer need for any video producer. Your client leaves comments at time-stamped sections and you are then notified of every note made. You can then reply to the comment or just check it off. You can "hide" the checked comments which is very helpful if you're going through a long list of notes and need to sift through what has been addressed and what hasn't . Cons I wasn't able to determine why, but I had about a dozen clients who had a hard time leaving comments. It may have been something to do with the need to log in first, which some clients didn't want to create yet another log-in. Aside from this issue, the cost is a bit high. When you add up all the other subscription software you need from CRMs, Invoicing, Cloud storage, Adobe and about a hundred other things, Frame.io's cost can be difficult to accept, especially after having some clients not even use the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Creator Used the software for: Less than 1 year ### "Especially useful to better understand customer changes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 19, 2023 Pros Very useful to get quick and accurate feedback on the video without having to use services not created for this, thanks to the possibility of commenting and uploading different versions always at the same link makes it very easy to share with people even those not in the trade Cons I find the option to download the video poorly signposted and often have to remember to click the Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Travis G. Senior Instructional Multimedia Designer Used the software for: 3-5 years ### "Saves time! Proper collaboration!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2019 Overall experience has been great! I ran out of room in the pros section, but there's so much to like about this site! Exporting comments to your editing program, uploading directly from your editing program, versioning, status, multiple file types handled, great price points, flexibility with team members and collaborators, the list could go on. Definitely a must have for video collaboration! Pros I love how easy Frame.io makes collaboration! Before I was using it, I was putting a video online, and then getting emails back with unclear timecode stamps, vague requests, and just general confusion with a lot of edits I was trying to make. Or having to schedule time to have an in-person client meeting to go over fairly minor changes. Online collaboration with frame.io cuts down on a lot of the confusion and time needed for meetings. Clients, with very little training, can leave comments right on specific times on the video, and then if still unclear, we can have a conversation right in the comment thread. Being able to draw right on the frame as well and leave that as a comment is a great help in many situations too. Being able to upload multiple file types in the project is super handy for getting files to clients or other assets from them. Folders within the projects help cut down on clutter as well. Frame.io can make it very clear as to what needs attention and what's client approved with their status tags, and sending out to external collaborators who just need to see one or two videos, but not the whole project, is a snap as well. I can even generate a presentation link to send out for captioning as well to keep things simple. When all is said and done, it's nice to be able to house a master version on the project, as well as have frame.io produce various compressed versions for the client to download directly. Cons Some more features would be great, maybe being able to mark some sub-comments as complete if a client starts loading requests into the thread instead of a new comment. Locking down a file would be great as well, so an editor would know comments can't be added anymore, or a file can't be downloaded. But other than some requests, I have no real major complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Angus A. Director Used the software for: 3-5 years ### "Great platform for reviewing video" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 31, 2022 Great overall platform for receiving client feedback on projects and also for archiving past projects. Pros Great for getting client feedback. The commenting system is great for getting precise feedback on certain parts of the video. The integration with Adobe Premiere is also very good and streamlines the post production workflow. Cons Would be great if it didn't cost so much to add additional seats/users Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Visual Media Specialist Used the software for: Less than 1 year ### "Brilliant piece of software." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2018 After 4 months in I can finally review it and say and its been an absolute godsend for the feedback process. One of the main issues we were having was collating feedback from multiple clients at once within very tight deadlines and its done a superb job. I thought I would only use this during Post-Production, but has helped at every stage of the process. Here are some notes from my time using it over the past couple of months in a live environment: 1) Just because you have it and love it, doesn't mean your clients have the technical capability to use it (No IE compatibility for instance). I usually write a covering email on directions to use it and does not natively play at the highest resolution unless selected. 2) The Mobile App is probably my favourite feature, and use this on a daily basis when out and about. I make mostly social videos that need sizing for Instagram and Facebook, and being able to upload and view the same file with comments and view it on my phone full screen has saved SO much time, as before that was done using Dropbox/Google drive. 3) The integration within Premier Pro has drastically changed how we operate as a team, in managing changes from the client and delegating certain tasks. Being able to mark the changes as complete keeps everyone in the loop nicely. 4) Allowing the client to download source file on a completed video is a nice little feature that we use often. Pros Mobile App and Premier Pro Integration have drastically changed my workflow and can feel the productivity gains on a daily basis. Cons It doesn't automatically play at the highest resolution, and does not give you any metrics as to how long people have watched the video internally but im nit-picking! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bryan M. Product Director Used the software for: 1-3 years ### "Easy Reviews on Video Projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 19, 2024 It is simple and easy for our team to use to make comments on video projects. Pros Our main use of Frame.io is for reviewing and commenting on rough edits of marketing and youtube videos. It is simple to comment on or annotate with drawing for a specific timestamp so our video editor can understand where changes are needed. We like the direct integration with Premiere Pro. Cons It seems the product is going in the direction of offering more complete video project management. While I see these could be useful for video production teams, we don't really need the extra project management features as we manage all projects in a separate project management software which includes much more than video-related tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148214/Frame-io/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Workspace vs Frame.io](https://www.capterra.com/compare/148214-247901/Frame-io-vs-Google-Workspace)