# Frame.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Frame.io Software - reviews, pricing plans, popular comparisons to other Video Management products and more. Source: https://www.capterra.com/p/148214/Frame-io --- # Frame.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Frame.io ## What is Frame.io? Frame.io is a cloud-based video review and collaboration platform that lets creative teams securely upload, review, and share media from anywhere. Designed to streamline the video creation process, it combines communication, collaboration, and creative integration tools in one workspace. With accelerated uploads, Frame.io supports professional formats like ProRes and DNxHD, as well as audio, image, and PDF files. Teams can exchange feedback using time-stamped comments, threaded replies, and annotations, while in-app notes and approvals simplify client review. Branded presentations, version control, and side-by-side comparisons help creatives present and refine their work. Built for flexibility and speed, Frame.io integrates seamlessly with tools like Adobe Premiere Pro, After Effects, Final Cut Pro X, and Slack to keep every project connected and moving forward. ## What is Frame.io used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Video Management](https://www.capterra.com/video-management-software/)[Creative Management](https://www.capterra.com/creative-management-software/) Top alternative Featured Overall rating Based on 80 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Starting price $15 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Frame.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.adobe.com/&name=Frame.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Frame.io 4.6 (80) VS. [4.7 (24,119)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $15 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (80) Ease Of Use 4.6 (14,739) Value For Money 4.1 (57) Value For Money 4.5 (12,163) Customer Service 4.1 (54) Customer Service 4.4 (11,328) ## Frame.io alternatives [4.5 (13,582)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (6,050)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,008)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,583)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/148214/Frame-io/alternatives/) ## FAQs about Frame.io Overview ### What problems does Frame.io solve? Frame.io solves messy video review cycles by replacing vague emails, inaccurate timecodes, scattered approvals, and confusing version control with frame-specific comments, annotations, stacked versions, and direct Premiere integration. Video editors, producers, agencies, marketing teams, and client-facing creative teams use it to speed approvals, clarify revision requests, and streamline handoff from production to post. Answer based on 52 reviews Overview ### Which roles and teams benefit most from Frame.io? Frame.io is most used by video producers, editors, filmmakers, and creative directors who need fast review and approval cycles for media projects. Marketing and brand teams use it to coordinate campaign assets and stakeholder feedback, while owners and executives rely on it to oversee production progress, client collaboration, and final delivery. Answer based on 77 reviews Overview ### What company size and industries is Frame.io built for? Frame.io is intended for medium and large companies, but 86% of reviewers come from small businesses, with Media Production leading at 33%. It also sees use in Marketing and Advertising at 11% and Photography at 8%, with collaboration as the most common use case at 52%. Answer based on 80 reviews Features and Usability ### What are the key features of Frame.io? Frame.io includes core video review and collaboration features like time-coded commenting, frame-specific annotations, version control, review links, and video sharing. Differentiators include Adobe Premiere Pro integrations for importing comments into timelines, presentation links with customizable branding, and support for multiple file formats to manage approvals and creative feedback. Answer based on 35 reviews Pricing ### How much does it cost and what fees or limitations are included? Frame.io starts with a free plan, plus a free trial, then moves to the $15/user/month Pro plan and $25/user/month Team plan. The free tier covers basic note-giving, while Pro is capped at 5 users and Team at 15. Reviewers call entry pricing competitive, but many small teams find extra seats expensive. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Frame.io integrate with? Frame.io integrates with Adobe Premiere Pro, Adobe After Effects, Final Cut Pro, Adobe Photoshop, Adobe Lightroom, Google Drive, Slack, and Asana. Reviewer mentions center on Adobe Premiere Pro, while the catalog shows more than 20 integrations across editing, creative, storage, communication, and project management tools. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Frame.io offer? Frame.io provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual walkthroughs of key workflows and product functions. Answer based on 4 reviews Getting Started and Support ### What customer support options does Frame.io offer, and how do users rate the experience? Frame.io offers email/help desk, a knowledge base, and chat. Users often find the product itself easy to learn after setup, but support experiences are mixed: some report helpful guidance, while others cite poor customer service, refund issues, and frustration when bugs, account access, or client login hurdles disrupt projects. Answer based on 24 reviews Review process ### How well does Frame.io handle video review and approvals? Frame.io makes video review and approvals clear and fast with frame-accurate comments, version tracking, and shareable review links. Production teams, editors, agencies, and clients like the organized feedback flow and Adobe editing integrations, though some users mention occasional bugs, client learning curves, or browser compatibility issues. Answer based on 23 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Collaboration Tools 4.6 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Project Management 4.0 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Version Control 4.2 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Track revisions and updates made to files and navigate between different versions Communication Management 4.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Document Management 3.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Real Time Editing 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Preview and make real-time changes in the web content Frame.io 50 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Organize assets into folders and subfolders or tag assets based on a custom file hierarchy Collection of all assets in the system Share access to files and assets with individuals Use AI to convert voice into text automatically Upload multiple documents at once Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Find & retrieve relevant data or documents Collect and maintain structured information that describes data or content Access software remotely via mobile devices Access the system via a mobile application Supports various file formats Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Allows users to secure content and data for any use. Plan and coordinate all the resources, costs and time needed to execute assignments Share pre-configured sets of data organized and presented in a specific manner with the organization Preview and make real-time changes in the web content Files and folders are updated in real-time when changes/edits are made Manage and enforce usage rights and permissions for digital assets Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track revisions and updates made to files and navigate between different versions Connect with meeting participants remotely over video Create original videos from scratch Store and manage online video content Supports various video file formats Allows videos to be tagged with an identifier to enable easier search Add a digital mark to show ownership of an image, video, document, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (80) 4.4 Based on 80 reviews ## Pricing Value for money 4.1 (57) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/148214/Frame-io/pricing/) Free $0.00 It includes: - 1080p HD Playback - 2 GB Active Storage - 2 Projects - Apps and Integrations - Comment and Annotate - Industry Leading Security - Unlimited Free Shares - Version Management - Camera to Cloud - Transcription and captions - Public shares - Comparison viewer - Premiere Pro integration - Frame.io to Lightroom connection - Final Cut Pro integration - Metadata: Custom & default - Collections - Download & export comments - Document Markup - Social Sign-on - Print comments & annotation thumbnails Pro $15.00 Per User,Per Month It includes: - 4k Ultra HD Playback - Camera to Cloud - Custom Printed Presentations - Password-Protected Shares - Project Archiving - Unlimited Projects - 2TB included + 2TB per additional member - Frame-accurate & range-based comments - Annotations - Metadata: Custom & default - Collections - Download & export comments - Print comments & annotation thumbnails - Document Markup - Custom-branded shares - Share Branding Defaults - Public shares - Reel layout - Passphrase-protected shares - Disable asset downloads - Disable comments - Hide previous versions - Share link expiration - Share permissions - Version stacks - Comparison viewer - Transcription and captions - HDR playback (Frame.io iOS app) - One static watermark template - SOC Type 2 compliant - TPN+ Gold Shield accredited - Social Sign-on - Premiere Pro integration - Frame.io to Lightroom connection - Final Cut Pro integration - Access to knowledge base - Email support - In-app chat support - Standard Adobe Support - Auto-Payment via card Team $25.00 Per User,Per Month It includes: - Custom Printed Emails - Private Projects - Share Link Expiration - Team-Only Comments - 3TB included + 2TB per additional member - Unlimited projects - Storage add-ons available - Frame-accurate & range-based comments - Annotations - Metadata: Custom & default - Collections - Download & export comments - Print comments & annotation thumbnails - Document Markup - Comment attachments - Custom-branded shares - Share Branding Defaults - Camera to Cloud - Public shares - Reel layout - Passphrase-protected shares - Disable asset downloads - Disable comments - Hide previous versions - Share link expiration - Share permissions - Version stacks - Comparison viewer - Transcription and captions - 4K UHD playback - HDR playback (Frame.io iOS app) - One static watermark template - SOC Type 2 compliant - TPN+ Gold Shield accredited - Social Sign-on - Premiere Pro integration - Frame.io to Lightroom connection - Final Cut Pro integration - Access to knowledge base - Email support - In-app chat support - Standard Adobe Support - Auto-Payment via card Value for money 4.1 (57) 4.1 Based on 57 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)[ Airtable](https://www.capterra.com/p/146652/Airtable/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (54) 4.1 Based on 54 reviews ## User reviews Overall rating 4.6 Based on 80 reviews Filter by rating 5(57) 4(17) 3(3) 2(0) 1(3) Mentioned topic Sorted by most recent Zachary W. Enterprise Account Manager Marketing and Advertising ### "Elevate your creative workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 March 9, 2025 I think my perspective of using Frame is a bit unique as I don't directly use it for creating, however, I do use it for sharing and presenting creative concepts to my clients and it's a fantastic tool for that. So easy to present and stay organized. Pros Easy to deliver concepts, so easy to leave feedback and comments, and very easy to organize. Cons Their support and CS isn't prompt and very helpful, have to troubleshoot a lot yourself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VE Video E. Video editor Media Production ### "Severely underdeveloped " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 12, 2024 Horrible app. Stay away, do not upload anything on it which needs to be downloaded by someone else. Pros Absolutely nothing. I rarely write reviews but I had to for this one because this is appalling. Cons Very frustrating. I have been sent 76 files consisting of videos and pictures to download as I am an editor. Not only can you not choose the destination of where you want them to download, you have to download them one by one. I have to find the folder i want to put the files in 76 times now...in 2024, how could you make such an underdeveloped app. Nothing else i can do but accept it though. Horrible app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bryan M. Product Director Computer Software ### "Easy Reviews on Video Projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 16, 2024 It is simple and easy for our team to use to make comments on video projects. Pros Our main use of Frame.io is for reviewing and commenting on rough edits of marketing and youtube videos. It is simple to comment on or annotate with drawing for a specific timestamp so our video editor can understand where changes are needed. We like the direct integration with Premiere Pro. Cons It seems the product is going in the direction of offering more complete video project management. While I see these could be useful for video production teams, we don't really need the extra project management features as we manage all projects in a separate project management software which includes much more than video-related tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EO Elie O. VP Marketing Law Practice ### "Terrible customer service - no bulk export option - stuck for ever" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 10, 2024 Very poor experience, terrible customer service. no way to bulk export your videos so your stuck with them forever. They try and upsell everyone by suspended your account if you get close to the storage limits. I would stay far away. Pros Decent platform for hosting videos and providing feedback Cons \- customer service is terrible - if you go over your storage limits (even by accident) they suspend your account and you can't access anything and all your link break - no way to bulk export your videos Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Phil R. Photographer Photography ### "A groundbreaking collaboration solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 30, 2023 Pros Frame.io is a groundbreaking solution to collaborate on video content creation. Cons The storage can be limiting but not a dealbreaker. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Davide S. Creator Photography ### "Especially useful to better understand customer changes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2023 Pros Very useful to get quick and accurate feedback on the video without having to use services not created for this, thanks to the possibility of commenting and uploading different versions always at the same link makes it very easy to share with people even those not in the trade Cons I find the option to download the video poorly signposted and often have to remember to click the Switched from [YouTube](https://www.capterra.com/p/237905/YouTube/) Too unsuitable especially as an interface and as a wait for conversion, and there was no possibility to create versions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YV yas V. Brand and Marketing Manager Business Supplies and Equipment ### "ok for collaboration but I found a more intuitive and comprehensive alternative" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 27, 2023 Pros I was invited to use it by the video editor and it was mostly simple to use for a newby. Cons I found the markup app more comprehensive and more intuitive to use. The function for versions was also a bit hidden, it took me some time to notice the drop-down for versions. Also, I went around in circles a bittrying to edit a comment. But then, I am no pro, so I might just not have used it properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PJ Piotr J. photographer Photography ### "Software for collaborative evaluation of videos." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 15, 2023 Upload videos for review by co-workers and clients. Rate videos and chat with co-workers. Transfer videos between co-workers. Pros Allows the evaluation of video materials by co-workers. Possibility to add comments and graphic signs in a given minute of the video. Works with adobe premiere software. Cons Price could be lower, or can be combined with other Adobe packages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Adri L. Video Producer Computer Software ### "The comments on the timeline are a game changer!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 11, 2023 Pros I LOVE that my colleagues can leave comments through the frame.io link and I can then see their comments directly on my Premiere timeline. This saves me a lot of back and forth. Cons The tool lacks tags to organize your content. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jesse K. Video Editor Media Production ### "Frame.io is the reining champ for video reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 8, 2022 Video review software for a long time looked like this: upload your video to Dropbox or Youtube, send the link, and pray the client writes down timecode with their notes. Eventually other options came on the market but they either didn't look great or were priced too high for the average editor. Frame changed that. It looks amazing, works every time, has generous pricing and storage, and makes it super easy for clients (even though who have no experience with video) to leave detailed feedback. Pros The design of Frame.io is easy to navigate, both for the person who uses it every day and the client who has never seen it before. It uploads quickly, integrates with multiple editing softwares, and is priced well for generous storage (currently 250GB). Adding team members is simple. Most importantly it is straightforward for clients to use. Cons The only con I can think of is a super nit-picky detail (which should tell you something): when you share a review link to several videos, it doesn't default to alphabetical ordering. So you have to view the videos in Custom and manually arrange them to in the order you want. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148214/Frame-io/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Workspace vs Frame.io](https://www.capterra.com/compare/148214-247901/Frame-io-vs-Google-Workspace)