---
title: "Frame.io Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Frame.io Software - reviews, pricing plans, popular comparisons to other Video Management products and more."
source_url: "https://www.capterra.com/p/148214/Frame-io/"
page_type: "product"
language: "en"
---

# 

 Frame.io Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Frame.io

## What is Frame.io?

Frame.io is a cloud-based video review and collaboration platform that lets creative teams securely upload, review, and share media from anywhere. Designed to streamline the video creation process, it combines communication, collaboration, and creative integration tools in one workspace. With accelerated uploads, Frame.io supports professional formats like ProRes and DNxHD, as well as audio, image, and PDF files. Teams can exchange feedback using time-stamped comments, threaded replies, and annotations, while in-app notes and approvals simplify client review. Branded presentations, version control, and side-by-side comparisons help creatives present and refine their work. Built for flexibility and speed, Frame.io integrates seamlessly with tools like Adobe Premiere Pro, After Effects, Final Cut Pro X, and Slack to keep every project connected and moving forward.

## What is Frame.io used for?

[Collaboration](https://www.capterra.com/collaboration-software/)[Video Management](https://www.capterra.com/video-management-software/)[Creative Management](https://www.capterra.com/creative-management-software/)

Top alternative

Featured

Overall rating

Based on 80 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

4%

Starting price

$15

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Frame.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.adobe.com/&name=Frame.io)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Frame.io

4.6 (80)

VS.

[4.7 (24,160)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$15

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (80)

Ease Of Use

4.6 (14,794)

Value For Money

4.1 (57)

Value For Money

4.5 (12,214)

Customer Service

4.1 (54)

Customer Service

4.4 (11,379)

## Frame.io alternatives

[4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (3,028)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,638)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,103)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/148214/Frame-io/alternatives/)

## FAQs about Frame.io

Overview

### What problems does Frame.io solve?

Frame.io solves slow, confusing video review cycles by replacing vague emails, manual timecode lists, and scattered approvals with frame-accurate comments, version tracking, and direct Premiere integration. Video editors, producers, creative directors, agencies, and client-facing marketing teams use it to speed revisions, clarify change requests, and keep stakeholders aligned from rough cut to final delivery.

Answer based on 52 reviews

Overview

### Which roles and teams benefit most from Frame.io?

Frame.io is most used by video producers, editors, filmmakers, and creative directors who need fast review, approval, and version control for media projects. Marketing teams, photographers, and campaign managers use it to streamline client feedback, while owners and executives rely on it to oversee production progress and keep stakeholders aligned.

Answer based on 77 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Frame.io built for?

Frame.io is built for small businesses most often, with 86% of reviewers, and Media Production, which accounts for 33%. It is intended for medium and large companies, but reviewer use also spans Marketing and Advertising at 11% and Photography at 8%, with collaboration as the main use case.

Answer based on 80 reviews

Features and Usability

### What are the key features of Frame.io?

Frame.io includes core video review and collaboration features like time-coded commenting, frame-specific annotations, version control, review links, and asset sharing. Differentiators include Adobe Premiere Pro integration for importing comments into timelines, presentation links, customizable review pages, and support for multiple file formats across video production workflows.

Answer based on 35 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Frame.io starts with a free plan and free trial, while paid plans begin at $15/user/month for Pro and $25/user/month for Team. Free includes 2 GB storage and 2 projects; Pro supports up to 5 users, Team up to 15. Reviewers call the free plan useful, but some small teams find extra seats costly.

Answer based on 21 reviews

Integrations

### Which third-party tools and platforms does Frame.io integrate with?

Frame.io integrates with Adobe Premiere Pro, Adobe After Effects, Final Cut Pro, Adobe Photoshop, Adobe Lightroom, Google Drive, Slack, and Asana. Reviewer mentions center on Adobe Premiere Pro, while the official catalog shows over 20 integrations spanning creative apps, storage, communication, and project management tools.

Answer based on 12 reviews

Getting Started and Support

### What training and onboarding options does Frame.io offer?

Frame.io provides documentation and videos to help teams get started. Documentation offers written reference material for reviewing features and steps, while videos provide visual walkthroughs that users can follow at their own pace.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Frame.io offer, and how do users rate the experience?

Frame.io offers email/help desk, a knowledge base, and chat. Users often describe the product as easy to learn after setup, but support experiences are mixed: some report frustrating customer service, refund issues, and bugs, while others find the guidance enough once clients get past account setup and navigation hurdles.

Answer based on 24 reviews

Review process

### How well does Frame.io handle video review and approvals?

Frame.io makes video review and approvals easier with frame-accurate comments, version tracking, and direct editor integrations. Production teams, agencies, and client-facing creatives use it to replace scattered email feedback and speed revisions, though some clients need guidance at first and occasional bugs or browser limits can interrupt the process.

Answer based on 23 reviews

## Features

AI summary

Based on 1,365 Video Management reviews

Capterra reviewers highlight these as the top features buyers look for in video management software:

-   **Video Streaming** (**57%** of reviewers rated this feature as critical)
-   **Content Management** (**45%**)
-   **Access Controls/Permissions** (**44%**)

Frame.io includes **Content Management** and **Access Controls/Permissions**, giving teams a clear way to organize video assets and control who can view, edit, or share content. However, it does not offer **Video Streaming**. Instead, it provides other important features that reviewers also value, including **Third-Party Integrations** (**46%**), **Video Creation** (**44%**), and **Privacy Options** (**40%**). These capabilities help businesses connect workflows across tools, support content production, and protect sensitive media, allowing teams to manage video projects more efficiently and securely.

Privacy Options

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allows users to secure content and data for any use.

Collaboration Tools

4.6 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Project Management

4.0 (9)

33.33% of 9 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

Version Control

4.2 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

Communication Management

4.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Document Management

3.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Frame.io 50 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy
- Asset Library: Collection of all assets in the system
- Asset Sharing: Share access to files and assets with individuals
- Automatic Transcription: Use AI to convert voice into text automatically
- Bulk Uploading: Upload multiple documents at once
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Filtering: Find & retrieve relevant data or documents
- Metadata Management: Collect and maintain structured information that describes data or content
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multimedia Support: Supports various file formats
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Privacy Options: Allows users to secure content and data for any use.
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- Real Time Editing: Preview and make real-time changes in the web content
- Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made
- Rights Management: Manage and enforce usage rights and permissions for digital assets
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Conferencing: Connect with meeting participants remotely over video
- Video Creation: Create original videos from scratch
- Video Management: Store and manage online video content
- Video Support: Supports various video file formats
- Video Tagging: Allows videos to be tagged with an identifier to enable easier search
- Watermarking: Add a digital mark to show ownership of an image, video, document, etc.
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.4 (80)

4.4

Based on 80 reviews

## Pricing

Value for money

4.1 (57)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/148214/Frame-io/pricing/)

Free

$0.00

It includes:

-   1080p HD Playback
-   2 GB Active Storage
-   2 Projects
-   Apps and Integrations
-   Comment and Annotate
-   Industry Leading Security
-   Unlimited Free Shares
-   Version Management
-   Camera to Cloud
-   Transcription and captions
-   Public shares
-   Comparison viewer
-   Premiere Pro integration
-   Frame.io to Lightroom connection
-   Final Cut Pro integration
-   Metadata: Custom & default
-   Collections
-   Download & export comments
-   Document Markup
-   Social Sign-on
-   Print comments & annotation thumbnails

Pro

$15.00

Per User,Per Month

It includes:

-   4k Ultra HD Playback
-   Camera to Cloud
-   Custom Printed Presentations
-   Password-Protected Shares
-   Project Archiving
-   Unlimited Projects
-   2TB included + 2TB per additional member
-   Frame-accurate & range-based comments
-   Annotations
-   Metadata: Custom & default
-   Collections
-   Download & export comments
-   Print comments & annotation thumbnails
-   Document Markup
-   Custom-branded shares
-   Share Branding Defaults
-   Public shares
-   Reel layout
-   Passphrase-protected shares
-   Disable asset downloads
-   Disable comments
-   Hide previous versions
-   Share link expiration
-   Share permissions
-   Version stacks
-   Comparison viewer
-   Transcription and captions
-   HDR playback (Frame.io iOS app)
-   One static watermark template
-   SOC Type 2 compliant
-   TPN+ Gold Shield accredited
-   Social Sign-on
-   Premiere Pro integration
-   Frame.io to Lightroom connection
-   Final Cut Pro integration
-   Access to knowledge base
-   Email support
-   In-app chat support
-   Standard Adobe Support
-   Auto-Payment via card

Team

$25.00

Per User,Per Month

It includes:

-   Custom Printed Emails
-   Private Projects
-   Share Link Expiration
-   Team-Only Comments
-   3TB included + 2TB per additional member
-   Unlimited projects
-   Storage add-ons available
-   Frame-accurate & range-based comments
-   Annotations
-   Metadata: Custom & default
-   Collections
-   Download & export comments
-   Print comments & annotation thumbnails
-   Document Markup
-   Comment attachments
-   Custom-branded shares
-   Share Branding Defaults
-   Camera to Cloud
-   Public shares
-   Reel layout
-   Passphrase-protected shares
-   Disable asset downloads
-   Disable comments
-   Hide previous versions
-   Share link expiration
-   Share permissions
-   Version stacks
-   Comparison viewer
-   Transcription and captions
-   4K UHD playback
-   HDR playback (Frame.io iOS app)
-   One static watermark template
-   SOC Type 2 compliant
-   TPN+ Gold Shield accredited
-   Social Sign-on
-   Premiere Pro integration
-   Frame.io to Lightroom connection
-   Final Cut Pro integration
-   Access to knowledge base
-   Email support
-   In-app chat support
-   Standard Adobe Support
-   Auto-Payment via card

Enterprise

Contact Vendor for Pricing

It includes:

-   API/Platform Consultations
-   Asset Lifecycle Management
-   Custom Branding by Team
-   Dedicated Account Manager
-   Multi-Team Management
-   Reviewer Inbox
-   SAML-Based SSO
-   Watermark ID
-   Custom members and storage
-   Restricted projects & folders
-   Unlimited workspaces
-   Priority in-app support
-   Storage add-ons available
-   Storage Connect
-   Frame-accurate & range-based comments
-   Annotations
-   Metadata: Custom & default
-   Forensic Watermarking
-   Collections
-   Download & export comments
-   Print comments & annotation thumbnails
-   Document Markup
-   Comment attachments
-   Internal comments
-   Share Branding Defaults
-   Camera to Cloud
-   Public shares
-   Reel layout
-   Passphrase-protected shares
-   Disable asset downloads
-   Disable comments
-   Hide previous versions
-   Share link expiration
-   Share permissions
-   Secure sharing
-   Content security settings
-   Version stacks
-   Comparison viewer
-   Transcription and captions
-   4K UHD playback
-   HDR playback (Frame.io iOS app)
-   Static watermarking
-   Session-based watermarking
-   Unlimited watermarking templates
-   Asset Lifecycle Management
-   SOC Type 2 compliant
-   TPN+ Gold Shield accredited
-   Social Sign-on
-   Premiere Pro integration
-   Frame.io to Lightroom connection
-   Final Cut Pro integration
-   Enterprise SLA
-   Custom trainings
-   Access to knowledge base
-   Email support
-   In-app chat support
-   Standard Adobe Support
-   Payment by invoice
-   Custom invoicing period

Value for money

4.1 (57)

4.1

Based on 57 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)[

Airtable](https://www.capterra.com/p/146652/Airtable/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (54)

4.1

Based on 54 reviews

## User reviews

Overall rating

4.6

Based on 80 reviews

Filter by rating

5(57)

4(17)

3(3)

2(0)

1(3)

Mentioned topic

Sorted by most recent

Zachary W.

Enterprise Account Manager

Marketing and Advertising

### "Elevate your creative workflow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

March 9, 2025

I think my perspective of using Frame is a bit unique as I don't directly use it for creating, however, I do use it for sharing and presenting creative concepts to my clients and it's a fantastic tool for that. So easy to present and stay organized.

Pros

Easy to deliver concepts, so easy to leave feedback and comments, and very easy to organize.

Cons

Their support and CS isn't prompt and very helpful, have to troubleshoot a lot yourself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VE

Video E.

Video editor

Media Production

### "Severely underdeveloped "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 12, 2024

Horrible app. Stay away, do not upload anything on it which needs to be downloaded by someone else.

Pros

Absolutely nothing. I rarely write reviews but I had to for this one because this is appalling.

Cons

Very frustrating. I have been sent 76 files consisting of videos and pictures to download as I am an editor. Not only can you not choose the destination of where you want them to download, you have to download them one by one. I have to find the folder i want to put the files in 76 times now...in 2024, how could you make such an underdeveloped app. Nothing else i can do but accept it though. Horrible app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Bryan M.

Product Director

Computer Software

### "Easy Reviews on Video Projects"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2024

It is simple and easy for our team to use to make comments on video projects.

Pros

Our main use of Frame.io is for reviewing and commenting on rough edits of marketing and youtube videos. It is simple to comment on or annotate with drawing for a specific timestamp so our video editor can understand where changes are needed. We like the direct integration with Premiere Pro.

Cons

It seems the product is going in the direction of offering more complete video project management. While I see these could be useful for video production teams, we don't really need the extra project management features as we manage all projects in a separate project management software which includes much more than video-related tasks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EO

Elie O.

VP Marketing

Law Practice

### "Terrible customer service - no bulk export option - stuck for ever"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 10, 2024

Very poor experience, terrible customer service. no way to bulk export your videos so your stuck with them forever. They try and upsell everyone by suspended your account if you get close to the storage limits. I would stay far away.

Pros

Decent platform for hosting videos and providing feedback

Cons

\- customer service is terrible - if you go over your storage limits (even by accident) they suspend your account and you can't access anything and all your link break - no way to bulk export your videos

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PR

Phil R.

Photographer

Photography

### "A groundbreaking collaboration solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 30, 2023

Pros

Frame.io is a groundbreaking solution to collaborate on video content creation.

Cons

The storage can be limiting but not a dealbreaker.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Davide S.

Creator

Photography

### "Especially useful to better understand customer changes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 17, 2023

Pros

Very useful to get quick and accurate feedback on the video without having to use services not created for this, thanks to the possibility of commenting and uploading different versions always at the same link makes it very easy to share with people even those not in the trade

Cons

I find the option to download the video poorly signposted and often have to remember to click the

Switched from

[YouTube](https://www.capterra.com/p/237905/YouTube/)

Too unsuitable especially as an interface and as a wait for conversion, and there was no possibility to create versions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

YV

yas V.

Brand and Marketing Manager

Business Supplies and Equipment

### "ok for collaboration but I found a more intuitive and comprehensive alternative"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

April 27, 2023

Pros

I was invited to use it by the video editor and it was mostly simple to use for a newby.

Cons

I found the markup app more comprehensive and more intuitive to use. The function for versions was also a bit hidden, it took me some time to notice the drop-down for versions. Also, I went around in circles a bittrying to edit a comment. But then, I am no pro, so I might just not have used it properly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PJ

Piotr J.

photographer

Photography

### "Software for collaborative evaluation of videos."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 15, 2023

Upload videos for review by co-workers and clients. Rate videos and chat with co-workers. Transfer videos between co-workers.

Pros

Allows the evaluation of video materials by co-workers. Possibility to add comments and graphic signs in a given minute of the video. Works with adobe premiere software.

Cons

Price could be lower, or can be combined with other Adobe packages.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Adri L.

Video Producer

Computer Software

### "The comments on the timeline are a game changer!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 11, 2023

Pros

I LOVE that my colleagues can leave comments through the frame.io link and I can then see their comments directly on my Premiere timeline. This saves me a lot of back and forth.

Cons

The tool lacks tags to organize your content.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jesse K.

Video Editor

Media Production

### "Frame.io is the reining champ for video reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 8, 2022

Video review software for a long time looked like this: upload your video to Dropbox or Youtube, send the link, and pray the client writes down timecode with their notes. Eventually other options came on the market but they either didn't look great or were priced too high for the average editor. Frame changed that. It looks amazing, works every time, has generous pricing and storage, and makes it super easy for clients (even though who have no experience with video) to leave detailed feedback.

Pros

The design of Frame.io is easy to navigate, both for the person who uses it every day and the client who has never seen it before. It uploads quickly, integrates with multiple editing softwares, and is priced well for generous storage (currently 250GB). Adding team members is simple. Most importantly it is straightforward for clients to use.

Cons

The only con I can think of is a super nit-picky detail (which should tell you something): when you share a review link to several videos, it doesn't default to alphabetical ordering. So you have to view the videos in Custom and manually arrange them to in the order you want.

Switched from

[Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)

Review source

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[View all Reviews](https://www.capterra.com/p/148214/Frame-io/reviews/)

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