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Frame.io

Pricing for Frame.io

4.6 (79)
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Frame.io has 4 pricing plans

  • Yes, has free trial
  • Yes, has free version
Credit Card Required: Not provided by vendor
Discount: By Plan Frequency

Free

$0
Pricing Model: Per User
Payment Frequency: Per Month
Free plan includes:
  • 1080p HD Playback
  • 2 GB Active Storage
  • 2 Projects
  • Apps and Integrations
  • Comment and Annotate

Pro

$15
Pricing Model: Per User
Payment Frequency: Per Month
Pro plan includes:
  • 250 GB Active Storage
  • 4k Ultra HD Playback
  • 500gb Archival Storage
  • Camera to Cloud
  • Custom Printed Presentations

Team

$25
Pricing Model: Per User
Payment Frequency: Per Month
Team plan includes:
  • 1tb Archival Storage
  • 500gb Active Storage
  • Custom Printed Emails
  • Private Projects
  • Share Link Expiration

Enterprise

Contact Vendor for Pricing
Pricing Model: Other
Enterprise plan includes:
  • API/Platform Consultations
  • Asset Lifecycle Management
  • Custom Branding by Team
  • Dedicated Account Manager
  • Multi-Team Management

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What do others say about Frame.io pricing?

Pricing Rating
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Value For Money
4.1(79)

Pros

  • It looks amazing, works every time, has generous pricing and storage, and makes it super easy for clients (even though who have no experience with video) to leave detailed feedback.

  • I think frame io customer service needs to be improved tremendously and the ease. There are a lot of bugs that ended up costing me hundreds of dollars.

Cons

  • It’s really hard to cancel. I ended up losing a lot of money on this service and customer service wouldn’t refund.

  • Now it has a hard stop after which you have to pay more than anyone outside of being a full time pro can afford.

Read Full Reviews Below
Jesse K. avatar
Jesse K.
Documentary Editor
Media Production, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 8, 2022

"Frame.io is the reining champ for video reviews"

Overall: Video review software for a long time looked like this: upload your video to Dropbox or Youtube, send the link, and pray the client writes down timecode with their notes. Eventually other options came on the market but they either didn't look great or were priced too high for the average editor. Frame changed that. It looks amazing, works every time, has generous pricing and storage, and makes it super easy for clients (even though who have no experience with video) to leave detailed feedback.

Pros: The design of Frame.io is easy to navigate, both for the person who uses it every day and the client who has never seen it before. It uploads quickly, integrates with multiple editing softwares, and is priced well for generous storage (currently 250GB). Adding team members is simple. Most importantly it is straightforward for clients to use.

Cons: The only con I can think of is a super nit-picky detail (which should tell you something): when you share a review link to several videos, it doesn't default to alphabetical ordering. So you have to view the videos in Custom and manually arrange them to in the order you want.

Switched From: Dropbox Business
Verified Reviewer
Director
Marketing and Advertising, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
December 6, 2019

"Charged me $600+ for an account I wanted to cancel "

Overall: As a director and editor I’ve brought a lot of clients to frame IO. I think frame io customer service needs to be improved tremendously and the ease. There are a lot of bugs that ended up costing me hundreds of dollars.

Pros: It’s easy to sign up! And free trial is good

Cons: It’s really hard to cancel. I ended up losing a lot of money on this service and customer service wouldn’t refund

Reasons for Choosing Frame.io: I really liked them a lot but not worth the money and I no longer feel loyal to them after my experience with their customer service
Reasons for Switching to Frame.io: Poor customer service