Symphony Communication Services

Symphony


4 / 5
6 reviews

Who Uses This Software?

Leading financial institutions use Symphony as a trusted communications and workflow platform to seamlessly exchange high-value content and information while being compliant with various regulations.


Average Ratings

6 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Symphony Communication Services
  • symphony.com/
  • Founded 2014
  • United States

About Symphony

Symphony is a secure workflow platform for individuals, teams, and organizations of all sizes seeking to improve their productivity while maintaining data security and regulatory compliance. Today, Symphony is used by the worlds leading financial institutions as a trusted communications and workflow platform to seamlessly exchange high-value content and information.


Symphony Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing

Symphony Reviews Recently Reviewed!


Progressive Communication Tool For A Modern Company

Jun 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have used multiple communication and collaboration tools throughout my time and Symphony is far and away has the most features and creates the best user experience. The tool is built with a daily heavy user in mind as another way to connect with our peers. The tool offers multiple ways to reach out, standard chat, group, and additional ways. It also works well with all of our retention requirements.

Cons: The one area of Symphony that I feel could be improved is the connectivity to other tools - Being able to integrate within the Office365 suite would be helpful in setting up meetings and availability. Also being able to integrate with whatever web conference software to launch that tool through symphony would be extremely valuable.

Overall: Overall, extremely happy with Symphony. After multiple tools over the course of a few years, it feels like we found the proper tool for the Enterprise's needs.

Safe chat; market trading tool

Jul 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Symphony is like the slack of the finance world. It's useful for tracking conversations, opening group chatrooms, linking to market applications... all while keeping everything secure, which is a huge priority with cyber security risks of today.

Cons: The tool is a little difficult to navigate, but once you have your chats and applications linked and your signals set up, it's just a matter of spending time throughout your day getting updates. Not the prettiest tool, but it gets the job done.

An unremarkable communications platform for enterprise

Jul 25, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Has robust social features, groups/chatrooms, announcement feeds, and integrations with various other applications for alerting/announcements

Cons: Seems buggy. For example, sometimes clicking a link will open the webpage within the client, forcing you to restart the software. Also very clunky and memory intensive. File uploads will fail with no explanation.

The system wasn't what I was looking for and would work best for those with less posts.

Jul 13, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: I liked how easy it was to set up. I also appreciated the ease of posting. The platform was visually appeally too.

Cons: It severely limited your ability to post more than 25 blog posts per day. When you require a high level of social platform interaction that really hinders the ability to make the most out of the product.

This was a good, user friendly experience.

Oct 05, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it is user friendly from my experience and I would definitely refer this to my friends and colleagues.

Cons: The look of it is not my favorite. It is always so dark but I guess that is what makes it feel secure to many.

Awesome!

Jul 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy the user interface is and how smoothly this program runs on my computer. Perfect for all my needs.