--- title: "Simla.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Simla.com Software - reviews, pricing plans, popular comparisons to other Small Business CRM products and more." source_url: "https://www.capterra.com/p/148225/simla-com/" page_type: "product" language: "en" --- # Simla.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Simla.com ## What is Simla.com? Simla.com is an omnichannel CRM platform for customer, employee, and marketing management, designed to turn customer interactions into sales opportunities. By unifying communication channels like WhatsApp, Facebook, and Instagram into a single secure inbox, businesses can efficiently manage customer relationships and enhance team collaboration. The platform offers advanced tools such as automated chatbots, bulk email, SMS, and messenger campaigns, as well as a flexible sales funnel—all designed to streamline processes and boost revenue. With easy integration options and an intuitive mobile app, Simla.com enables businesses to maintain seamless communication with customers and manage operations from anywhere. Trusted by companies worldwide, Simla.com is committed to improving customer service and driving sales growth. ## What is Simla.com used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Small Business CRM](https://www.capterra.com/small-business-crm-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price $27 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Simla.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.simla.com/&name=Simla.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Simla.com 4.7 (32) VS. [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $27 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (32) Ease Of Use 4.0 (18,138) Value For Money 4.6 (30) Value For Money 4.0 (12,824) Customer Service 4.7 (32) Customer Service 4.1 (14,056) ## Simla.com alternatives [4.5 (4,480)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (6,991)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,321)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148225/simla-com/alternatives/) ## FAQs about Simla.com Overview ### Which roles and teams benefit most from Simla.com? Simla.com is most used by business owners, CEOs, and directors who need visibility into sales, customer relationships, and daily operations. Sales and operations managers use it to organize pipelines and workflows, while administrative, IT, and marketing teams rely on it to centralize customer data, coordinate processes, and support service delivery. Answer based on 32 reviews Overview ### What company size and industries is Simla.com built for? Simla.com is for small businesses handling customer conversations across messengers, live chat, and CMS, with 97% of reviewers from small companies. It serves retail most often at 19%, followed by health, wellness and fitness and marketing and advertising at 9% each, as an omnichannel CRM for centralized communication and sales automation. Answer based on 32 reviews Features and Usability ### What are the key features of Simla.com? Simla.com offers CRM, contact and customer databases, and lead management tools such as lead capture, qualification, scoring, and distribution. It also includes multi-channel communication through live chat, chatbots, SMS messaging, email automation, and call center management, plus reporting, workflow automation, and customizable dashboards. Pricing ### How much does it cost and what fees or limitations are included? Simla.com starts at $27 per user/month on the Basic plan, which includes 3 users and 1 WhatsApp number. The Pro plan costs $50 per user/month and adds telephony and a ChatGPT-based AI assistant. A free trial is available, and extra users or WhatsApp numbers cost $40 and $25 on Basic. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does Simla.com integrate with? Simla.com integrates with WhatsApp, Shopify, WooCommerce, ChatGPT, and Facebook Apps and Tabs. Its catalog also includes Telegram, Instagram, Google Calendar, PayPal, Stripe, Mercado Pago, OpenCart, PrestaShop, Wix, VTEX, FedEx Ship Manager, Siigo, PayU, WhatsApp API, and SEUR PRO by DPDgroup. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Simla.com offer? Simla.com provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group learning, self-paced reference, and recorded walkthroughs for teams that want to review setup steps and product features in different ways. Answer based on 1 reviews Getting Started and Support ### What customer support options does Simla.com offer? Simla.com offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as helpful during setup and configuration, with guidance that can make a complex system easier to manage. Some feedback also notes slower or inconsistent attention in certain cases. Answer based on 7 reviews ## Features AI summary Based on 1,630 Small Business CRM reviews Capterra reviewers say these are the features buyers focus on most when choosing small business CRM software: - **Contact Management** (**51%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**49%**) - **Lead Management** (**45%**) Simla.com supports all three of the top features reviewers value most: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each sales stage, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into sales activity, and close opportunities with more consistency. Contact Management 4.4 (14) 35.71% of 14 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 4.0 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Email Management 4.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Reporting/Analytics 4.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Task Management 4.8 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Lead Management 4.2 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Simla.com 100 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Autoresponders: Create and automatically send premade copy in response to customer messages - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Recording: Record the audio of phone conversations for quality assurance purposes - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Social Profiles: Track customers' activities across social networks and maintain details about their demographics, preferences & more - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Inbox Management: Organize, prioritize, and manage incoming communications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Channel Social Integration: Integrate with more than one social media network - Multi-Language: Manage and support multiple languages - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Softphone: Use your computer as a phone device to make calls over the internet - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Automation: Automatically handle routine, repetitive tasks and processes without the need for manual intervention - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Web-based Deployment: SaaS, web-based, online deployment - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (32) 4.6 Based on 32 reviews ## Pricing Value for money 4.6 (30) Free Trial [View pricing plan details](https://www.capterra.com/p/148225/simla-com/pricing/) Basic $27.00 Per User,Per Month It includes: - Automatic dialog distribution bot - Open dialog reminder - FAQ-bot - Facebook and Instagram connection - Automated lead saving - Connection of the online chat on the web - Mobile app with chats, notifications and tasks - Analytics - Access to tasks - Technical support Pro $50.00 Per User,Per Month It includes: - Automatic dialog distribution bot - Open dialog reminder - FAQ-bot - Facebook and Instagram connection - Automated lead saving - Connection of the online chat on the web - Mobile app with chats, notifications and tasks - Analytics - Segmentation of the customer base by WhatsApp, email and SMS - Ready-to-use marketing mechanics - ChatGPT-based AI assistant - Access to tasks - Triggers - Access to telephony - Work with catalog - Technical support Value for money 4.6 (30) 4.6 Based on 30 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (32) 4.7 Based on 32 reviews ## User reviews Overall rating 4.7 Based on 32 reviews Filter by rating 5(25) 4(4) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent PB Priscilla B. Administradora Consumer Electronics ### "Muy bueno. CRM importante" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2025 Buen soporte, fácil de usar, buena inversión para la empresa, nos ayuda a dar un mejor soporte a nuestro clientes Pros Fácil de usar, acompañamiento antes durante y después, versatilidad con el embudo, mensajes rapido con archivo Cons Por ahora todo bien. De igual forma me gustaría que tenga acceso a llamadas, ya que los clientes llaman y no se les contesta Alternatives considered [Kommo](https://www.capterra.com/p/120048/Kommo/) Reasons for choosing Simla.com cobraban por escribirle al cliente despues de un tiempo, no es facil de usar Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DQ Daniela Quiros G. Gerente Comercial Retail ### "Facilidad de uso y Buen soporte Tecnico" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2025 Mejora notablemente la gestión de nuestros procesos en relación con nuestros clientes. La plataforma es muy intuitiva, lo que permitió a nuestro equipo adaptarse rápidamente sin necesidad de una curva de aprendizaje prolongada. Lo que más valoramos de Simla es su capacidad para centralizar todas las interacciones con clientes en un solo lugar. Otro punto fuerte ha sido el soporte técnico. Cada vez que surgió una duda o requerimos ayuda con la configuración, el equipo de Simla respondió con rapidez, amabilidad y soluciones claras. Pros Una de las principales ventajas de Simla es su interfaz intuitiva y fácil de usar, lo que facilitó su adopción por parte del equipo. Nos permitió centralizar toda la información del cliente en un solo lugar, desde el primer contacto hasta la postventa, mejorando considerablemente la calidad de la atención y reduciendo tiempos de respuesta. Cons Uno de los principales inconvenientes ha sido la falta de compatibilidad con ciertos canales clave como Mercadolibre, Falabella y Éxito. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reasons for choosing Simla.com POr el precio y las funcionalidades que nos brindaba la plataforma Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Amparo P. Head Banking ### "No hay dos sin tres" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 1, 2024 buena, tienen bastante desarrollado el producto, para darle un 10 solo que tuvieran más conocimiento los que llevan las cuentas Pros La interfaz, el front con el usuario somos autónomos y podemos hacer nuestros propios template Cons Mi account manager sabe menos que mi compañera de opersciones del business manager Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Juan P. Gerente Hospital & Health Care ### "Prevent ips sas " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 July 10, 2024 Buena. Pros Práctico confiable amigable e integrado. Cons Mucha publicidad Switched from [Ning for Businesses](https://www.capterra.com/p/80415/Ning-for-Businesses/) Mejor servicio Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FH Frida H. CEO Retail ### "Sorprendidos " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 20, 2024 De momento bien, no tenemos ni un mes, nos faltan muchas configuraciones Pros Nos gusta que tenemos todo en una sola aplicación, es decir mail marketing, sms marketing y lo mejor que podemos hacer WA marketing, Cons La configuración es muy complicada para las personas que no sabemos codigo, estaría bien que se hiciera una guia para personas que no tenemos conocimientos de programacion Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) por que ya lo tienen Simla, no es rentable tener herramientas que repitan la funcion Reasons for choosing Simla.com tenia los que buscamos que era los envios masivos con WA y tambien el tema del Bot para automatizar respuestas Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EV Eduardo V. Director Program Development ### "Simla un sistema que te ayuda a gestionar a clientes y atenderlos adecuadamente." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2024 Pros Me ha gustado la facilidad de uso y la personalización y control que se da con cada cliente. Cons Por el momento todo bien.. Sigo conociendo sus capacidades . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Ricardo R. Coordinador Administrativo Facilities Services ### "Una solución a nuestro principal problema" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2024 Pros La versatilidad de sus funciones y estamos a la espera de la implementación del chatbot diseñado por nosotros para las pruebas piloto. Cons Hasta el momento no tenemos disgustos con la solución. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Julian A. SERVIMIL Consumer Services ### "Simla + SERVIMIL COLOMBIA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 6, 2024 Buen servicio, siempre nos han respondido a las inquietudes y nos han ayudado de forma profesional con cada una de ellas Pros Realemente tomé el servicio de SIMLA por la opción de tener un BOT con inteligencia artificial Cons La forma en la que se visualizan los chats, seria mejor si se pudiera configurar en un dashboard donde se puedan ver los clientes organizados por etapas, o etiquetas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS Patricia S. Dueña Retail ### "Reseña acuarela " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2024 Hasta ahorita me ha encantado! Muy práctico de usar Pros Tener control total de los chats y ventas Cons No me gusta que si no se le asigna al asesor el chat, no puede verlo, tengo que reasignarlo manualmente Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Julian C. Líder de marketing digital Apparel & Fashion ### "Revisión de Simla CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2024 Hasta el momento ha sido de gran utilidad para todo el equipo de marketing, puesto que unifica los canales de atención al cliente, PQRS y ventas. Pros La articulación con Shopify es una gran ganancia en la generación de remarketing con base en datos de compra, y así aumentar el tiempo de vida de los leads. Cons Algunas herramientas no son intuitivas ni gráficas, por ejemplo, los flujos de automatización, chatbots. Switched from [MailUp](https://www.capterra.com/p/127970/MailUp/) [Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Más características y vinculación con Shopify Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reasons for choosing Simla.com Tiene una relación calidad precio importante para empresas grandes que tienen bases de datos dinámicas y necesitan una articulación directa con Shopify. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148225/simla-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Salesforce Sales Cloud vs Simla.com](https://www.capterra.com/compare/61368-148225/Salesforce-vs-simla-com) [HubSpot CRM vs Simla.com](https://www.capterra.com/compare/148225-152373/simla-com-vs-HubSpot-CRM)