Who Uses This Software?

Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.


Average Ratings

11 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Webinars
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Datto
  • www.datto.com/

About Datto

Datto is an innovative provider of comprehensive backup, recovery and business continuity solutions used by thousands of managed service providers worldwide. Dattos 200+ PB purpose-built cloud and family of software and hardware devices provide Total Data Protection everywhere business data lives. Whether your data is on-prem in a physical or virtual server, or in the cloud via SaaS applications, only Datto offers end-to-end recoverability and single-vendor accountability.


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Datto Features

  • Backup Log
  • Backup Scheduling
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Multiple System Support
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration

Datto Reviews Recently Reviewed!


Industry leader in dedicated backup and disaster recovery appliances

Feb 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Datto alerts integrate into our ticketing system and sends notices to our NOC engineers for fast remediation.

Cons: Cost is usually a problem when we suggest them to clients and its a twofold problem. The monthly infinite cloud retention fees as well as the hardware itself can be quite exorbitant.

Best backup software ever used

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Sleepless nights wondering if you could restore or what to do after ransomware targets a file server are no more. Good support and good product.

Cons: If you need to upgrade or replace a drive, the system needs to go offline to repair. In addition, bare metal restores have always been a problem. It can get expensive with the cloud portion.

Datto has a solid and reliable solution that you can count on.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Back verification screen shots as proof of working backups
Option of Local an/or Cloud virtualization and restore.
Service and Support is great.
Highly Configurable.

Cons: Datto is only available via registered re-sellers/partners so you are not able to get this service direct to your internal IT department.

Overall: We have been saved from cryptlocker more than once thanks to this product.

Easy

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is truly great. From the thing, to all the stuff it does. It really is a subpurb product.

Cons: I really dislike the widget mobility function. It externalizes things that should be fine internalized.

Capterra-loader

How important is your data? No matter what you do, you c an't do it without data. So back it up.

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have a client who did NOT use Datto or any other cloud-based data storage and recovery service. Their drive crashed last year and because we didn't have the equipment or personnel on-hand to recover the data, we had to outsource it. They could have paid through the next two or three years with instantly accessible, updated-in-real-time, cloud-based file storage, recovery and security with Datto for what we invoiced them for the job. It's that simple.

Finally, IT admins can sleep well knowing their data is protected

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: LIghtning-quick recovery of files/folders and even systems. So easy to deploy and even easier to recover data. Quick spin-up of virtual machine for business continuity. Administration is simple and This product is loaded with actually useful and necessary features that directly benifit the MSP concerned with their customer's intellectual assets and productivity.

Overall: Peace of mind knowing that the customer's infrastructure was well protected.

Backupify backup will not work on large org.

Oct 05, 2016
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: easy backup

Cons: nightmare to restore data

Overall: We have Backupify on3 org, sales org and 2 service orgs, it work great on the small orgs, but with on our 50 gb data org, backup get cancel all the time, When try to retrieve on backup files it is a nightmare to get the CSV files for daily backup on multiple days (audit purpose).

Recommendations to other buyers: you get what you paid for

Datto is the best DR solution for MSPs period.

Jun 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is just so easy to implement and manage. We have over 400 servers we back up on a daily basis (most on an hourly basis) and we are able to manage all of that with 1 person.

Cons: They are in the process of adding more Enterprise features that will make the product more appealing to those sized businesses. That has been the only shortcoming in the past.

Overall: I've been a Datto partner for 7+ years now and can't say enough good things about them. We liked the solution so much that we sold our traditional MSP in order to start a DRaaS company based solely on Datto. If I was willing to bet my entire future on the product, you had better believe that I have researched many other solutions on the market and none compare to this system as a full-featured turn-key solution.

Recommendations to other buyers: If you are sitting on the fence, go ahead and get the first device. You won't be sorry.

Datto is a great solution for an MSP

May 02, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I work for a long time Datto partner. We've gone thru it all with them over the years. Their solutions are very reliable. Datto's greatest strength is ease of management. We manage over 700 individual backups with cloud sync and I believe it is the most efficient solution for managing large quantities of backups.

Sep 15, 2017
5/5
Overall

May 28, 2017
5/5
Overall