# Datto SIRIS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Datto SIRIS Software - reviews, pricing plans, popular comparisons to other Backup products and more. Source: https://www.capterra.com/p/148228/Datto --- # Datto SIRIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Datto SIRIS ## What is Datto SIRIS? Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. Flexible deployment: software-only and hardened backup appliances. ## What is Datto SIRIS used for? [Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/) Top alternative Featured Overall rating Based on 91 user reviews Reviews sentiment Positive 89% Neutral 4% Negative 7% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Datto SIRIS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kaseya.com&name=Datto SIRIS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Datto SIRIS 4.5 (91) VS. [4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (91) Ease Of Use 4.5 (1,200) Value For Money 4.2 (79) Value For Money 4.7 (1,038) Customer Service 4.4 (83) Customer Service 4.5 (725) ## Datto SIRIS alternatives [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (144)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (249)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148228/Datto/alternatives/) ## FAQs about Datto SIRIS Overview ### What problems does Datto SIRIS solve? Datto SIRIS solves failed backups, slow restores, and prolonged downtime by combining on-site and cloud backup with rapid file, image, bare-metal, and VM recovery. IT teams, managed service providers, and system administrators use it to replace tapes, automate backup verification, monitor failures, and keep critical servers running during hardware loss or disasters. Answer based on 56 reviews Overview ### Which roles and teams benefit most from Datto SIRIS? Datto SIRIS is most used by IT administrators, network engineers, and backup specialists who manage business continuity, disaster recovery, and fast system restores. Owners, presidents, and C-suite leaders rely on it to reduce downtime risk, while service managers, consultants, and help desk teams use it to support client environments and maintain operational resilience. Answer based on 90 reviews Overview ### What company size and industries is Datto SIRIS built for? Datto SIRIS is built for small businesses through managed service providers, with 84% of reviewers from small companies and 54% in Information Technology and Services. It also serves midsize businesses at 9% and enterprises at 7%, with additional concentration in Computer and Network Security at 12% and Computer Networking at 8%. Answer based on 91 reviews Features and Usability ### What are the key features of Datto SIRIS? Datto SIRIS includes core backup and recovery features such as automatic backup, cloud backup, image-based backup, bare-metal restore, and file recovery. Differentiating capabilities include disaster recovery through local virtualization and cloud virtualization, plus backup verification with screenshot checks, alerts/notifications, and centralized remote management through its web portal. Answer based on 56 reviews Integrations ### Which third-party tools and platforms does Datto SIRIS integrate with? Datto SIRIS integrates with Autotask PSA, Datto RMM, ConnectWise Automate, ConnectWise PSA, vSphere, CentOS Linux, Azure, and Hyper-V. These integrations cover PSA, remote monitoring and management, and virtualization platforms, giving Datto SIRIS compatibility across backup, ticketing, and infrastructure workflows. Answer based on 5 reviews Getting Started and Support ### How easy is Datto SIRIS to set up? Datto SIRIS offers a generally smooth setup process for standard backup and disaster recovery deployments. Many managed service providers, IT admins, and SMB teams describe installation and initial configuration as quick, especially with default settings and support help, though some say first-time setup can feel technical and better suited to experienced technicians. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Datto SIRIS offer? Datto SIRIS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled topic-based learning, documentation offers written reference material, and videos provide visual guidance for users reviewing setup steps and product features. Answer based on 2 reviews Getting Started and Support ### What customer support options does Datto SIRIS offer, and how do users rate the experience? Datto SIRIS offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. Users often describe support as helpful, responsive, and easy to reach during urgent recovery situations. Still, some report slow escalations, unresolved tickets, warranty disputes, and inconsistent technical depth, especially after organizational changes. Answer based on 46 reviews Features and Usability ### Is Datto SIRIS easy to use day to day? Datto SIRIS feels straightforward for daily backup and recovery work, especially for IT teams and small businesses. Many users like the clear web portal, Windows integration, restore choices, and alerting, while some mention a less intuitive interface, broken local connections, and occasional difficulty with complex folder syncing. Answer based on 15 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Backup Scheduling 4.6 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Cloud Backup 4.5 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Incremental Backup 4.6 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Copy only the new data that has been changed or created since the previous backup Encryption 4.7 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Convert data into a code for security Backup Log 4.1 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Compression 4.2 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Reduction in the number of bits needed to represent data Datto SIRIS 39 features Define levels of authorization for access to specific files or systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Records the events that occur during a backup process Schedule automatic backups by selecting the frequency of data backup jobs Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Process of backing up of files and applications to cloud-based remote servers for protection of data Reduction in the number of bits needed to represent data Backup of computer data automatically saving a copy of every change made to that data Conduct tracking and assessment of application and device behavior without breaks or interruptions Ability to restore deleted, hidden, or lost data from an email server/system Process of copying and storing data in more than one site or node Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Data compression technique for eliminating duplicate copies of repeating data Plan and implement business continuity measures in case of unforeseen events Store and organize documents in a centralized system Receive and/or send email notifications for urgent updates, requests, or other information Convert data into a code for security Copy only the new data that has been changed or created since the previous backup Observe and track the demand, usage, progress or quality of a system, product, or user Create, manage, and track policies and procedures within an organization Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Set a time to generate routine reports automatically Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss Web Access/Restoration Get Advice We can help you find the software with the features you need. Features 4.6 (90) 4.6 Based on 90 reviews ## Pricing Value for money 4.2 (79) ### Starting price Free trial available Value for money 4.2 (79) 4.2 Based on 79 reviews ## Integrations [ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[ Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (83) 4.4 Based on 83 reviews ## User reviews Overall rating 4.5 Based on 91 reviews Filter by rating 5(69) 4(12) 3(4) 2(3) 1(3) Mentioned topic Sorted by most recent AU Anonymous User Account Manager Information Technology and Services ### "Datto SIRIS Makes the Grade" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 5, 2025 Very good, high function products. Good range of appliances with varying sizes and form factors. Good storage capacities offered. Pros Fast, reliable data recovery. Iron clad protection of critical data, and seamless operations when enabling quick restoration after disruptions. Cons Sticky issues that can arrise from moving off of SIRIS without losing a bunch of data during the transition. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Randy G. AVP - Systems Administrator Banking ### "Hands down the best backup solution available, if you can afford it. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2025 Datto provides your organization with a backup appliance that can allow you to restore VMs directly to the device itself, the cloud or a combination of the two. It is incredibly reliable, easy to use, and easy to manage. Pros Datto SIRIS is probably the best backup solution for on premise organizations, bar none. The reliability, disaster recovery and support make this product a no brainer for any organization taking their backup solutions seriously. Cons Easily the price, with all of the features and support provided for the product, Datto SIRIS costs more than most options in the industry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Trevor B. IT Director Computer Networking ### "once a great company now its time to avoid" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 16, 2024 before the merger it was a great company to work with. since \[sensitive content hidden\] first they messed up all the billing, (still cant get it right) then support died. so its a quick down hill experience Pros I love the concept of the product, image level backups with offsite sync Cons \[sensitive content hidden\] , after the merger support died. when from 5 min to get ahold of a tech to 3 hours. if your lucky. Switched from [ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/) datto offered a complete solution where shadow protect was just the software, at that time datto used the shadowprotect software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Colten T. Backup Specialist Information Technology and Services ### "Awesome review!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2024 Overall, my experience with datto Siris is quite good! Pros I love the three-point backup and how easy it is to put into place Cons Warranties and getting support to do an RMA can be a little frustrating. Alternatives considered [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) Reasons for choosing Datto SIRIS Easy to onboard and we enjoy uniform products across all our companies that we manage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Thomas G. Inhaber Information Technology and Services ### "Datto Siris DAS perfekte Backup mit TOP Business Kontinuitätslösung auf dem Markt" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2024 Ich bin ein riesen Fan (merkt man vielleicht) Seit über 30 Jahren bin ich im Consulting Bereich tätig und das ist mit Abstand, das beste Produkt was ich jeh in den Händen hatte. Pros Einfache Einrichtung sowie Wartung/ Pflege per Cloud Konsole Wenig Support Aufwand Sehr einfach zu bedienen und 100% Schutz gegen Ransomware (Verschlüsselung) Cons Es gibt so gut wie nichts dramatischen auszusetzen. Die Siris macht genau was sie soll. In der IT ist nichts 100%. Aber die Siris bereitet wirklich sehr wenig Aufwand Switched from [BackupAssist](https://www.capterra.com/p/248637/BackupAssist/) Bedienkonzept Schutz gegen Verschlüsselung Kein eigenes Hosting bzw. Aufbau einer Infrastruktur Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YD Yuniet D. Systems Engineer Computer & Network Security ### "Very good and affordable product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2023 Very good experience overall. Experience with many customers. Pros Easy of use, reliable, secure. Support is acceptable. Cons Does not take agentless backup on Hyper-V Alternatives considered [Barracuda Email Protection](https://www.capterra.com/p/175506/Barracuda-Essentials/) Reasons for choosing Datto SIRIS price, reliability and easy to use. Very trustable product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IB Ian B. Prevent Manager Information Technology and Services ### "Reliable Backup Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 June 18, 2023 We have had dependable backups of our files and devices in Datto. The admin portal can be taught to engineers without to much hassle. The configurations are easy to manage and the support has been helpful when we had to reach out to them. Pros Datto Siris backups is able to backup our physical and virtual machines. It is easy to add and manage machine from the management console. Disaster recovery on the local Datto physical server has enabled to run domain controllers and other servers that are critical to the infrastructure when the on-site hosts have gone down. Cons Screenshot verification doesn't complete on some machines. The backups for newly added machines take a while to complete and the roundtrip process can take some steps and time to complete. Uploads to the cloud depend heavily on the clients internet connection speeds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ID Ivan d. Managing Partner Information Technology and Services ### "Excellent solution if you can afford it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 19, 2022 Pros We really like how powerful this product is for a Managed Services provider. It really can be a very strong solution for remote backup and disaster recovery of our customers, with very fast recovery to a VM on the appliance itself, or online at Datto's Datacenter if the appliance is lost as well. We really love this product, and we would use it more extensively if it wasn't for the cost, that makes it out of reach for most of our customers. Cons Definitely the price. It is a very expensive solution. Not necessarily that it is not worth the price given the capabilities and quality, but it does limit the set of customers willing to pay so much. Maybe Datto could consider some tiered solution with some reduce capabilities that could provide for an easier sale or entry point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Binu P. Financial Accountat Automotive ### "Datto SIRIS the back up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 Pros We have started using this as a test mode , the ease of use is the most attractive part. Cons The tool is quiet user friend but i believe this can be bit more better color tone Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Learning Technologies Manager E-Learning ### "Backup and store your files with Datto" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2022 Pros Datto has ease of use with the desktop applicaton syncing directly with Windows file explorer and the web access is handy when on the go. Cons Syncing with Datto can sometimes sturggle with more complex folders with a lot of files, but this can be managed by storing more single files as ZIPs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148228/Datto/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [IDrive vs Datto SIRIS](https://www.capterra.com/compare/148228-171884/Datto-vs-IDrive)