# Datto SIRIS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Datto SIRIS Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/148228/Datto/pricing

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# 

 Datto SIRIS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Datto SIRIS

## What is Datto SIRIS?

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. Flexible deployment: software-only and hardened backup appliances.

## What is Datto SIRIS used for?

[Backup](https://www.capterra.com/backup-software/)[Server Backup](https://www.capterra.com/server-backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)

Overall rating

Based on 91 user reviews

Reviews sentiment

Positive

89%

Neutral

4%

Negative

7%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Datto SIRIS

4.5 (91)

VS.

[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (91)

Ease Of Use

4.7 (457)

Value For Money

4.2 (79)

Value For Money

4.4 (436)

Customer Service

4.4 (83)

Customer Service

4.5 (436)

## Datto SIRIS alternatives

[4.6 (1,199)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting price

Contact vendor for pricing

[4.4 (212)](https://www.capterra.com/p/10010631/Acronis-Backup-12/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Starting price

Contact vendor for pricing

[4.7 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/)

Starting price

$19.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/148228/Datto/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup Scheduling

4.6 (16)

81.25% of 16 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Cloud Backup

4.5 (15)

93.33% of 15 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Incremental Backup

4.6 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Copy only the new data that has been changed or created since the previous backup

Encryption

4.7 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Convert data into a code for security

Backup Log

4.1 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Compression

4.2 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Reduction in the number of bits needed to represent data

Datto SIRIS 39 features

Define levels of authorization for access to specific files or systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery

Process of backing up of files and applications to cloud-based remote servers for protection of data

Reduction in the number of bits needed to represent data

Backup of computer data automatically saving a copy of every change made to that data

Conduct tracking and assessment of application and device behavior without breaks or interruptions

Ability to restore deleted, hidden, or lost data from an email server/system

Process of copying and storing data in more than one site or node

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Data compression technique for eliminating duplicate copies of repeating data

Plan and implement business continuity measures in case of unforeseen events

Store and organize documents in a centralized system

Receive and/or send email notifications for urgent updates, requests, or other information

Convert data into a code for security

Copy only the new data that has been changed or created since the previous backup

Observe and track the demand, usage, progress or quality of a system, product, or user

Create, manage, and track policies and procedures within an organization

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set a time to generate routine reports automatically

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Web Access/Restoration

Get Advice

We can help you find the software with the features you need.

Features

4.6 (90)

4.6

Based on 90 reviews

## Pricing

Value for money

4.2 (79)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.2 (79)

4.2

Based on 79 reviews

## Integrations

[

ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[

ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[

Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (83)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (83)

4.4

Based on 83 reviews

## User reviews

Overall rating

4.5

Based on 91 reviews

Filter by rating

5(69)

4(12)

3(4)

2(3)

1(3)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Account Manager

Information Technology and Services

### "Datto SIRIS Makes the Grade"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 5, 2025

Very good, high function products. Good range of appliances with varying sizes and form factors. Good storage capacities offered.

Pros

Fast, reliable data recovery. Iron clad protection of critical data, and seamless operations when enabling quick restoration after disruptions.

Cons

Sticky issues that can arrise from moving off of SIRIS without losing a bunch of data during the transition.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Randy G.

AVP - Systems Administrator

Banking

### "Hands down the best backup solution available, if you can afford it. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2025

Datto provides your organization with a backup appliance that can allow you to restore VMs directly to the device itself, the cloud or a combination of the two. It is incredibly reliable, easy to use, and easy to manage.

Pros

Datto SIRIS is probably the best backup solution for on premise organizations, bar none. The reliability, disaster recovery and support make this product a no brainer for any organization taking their backup solutions seriously.

Cons

Easily the price, with all of the features and support provided for the product, Datto SIRIS costs more than most options in the industry.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Trevor B.

IT Director

Computer Networking

### "once a great company now its time to avoid"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 16, 2024

before the merger it was a great company to work with. since \[sensitive content hidden\] first they messed up all the billing, (still cant get it right) then support died. so its a quick down hill experience

Pros

I love the concept of the product, image level backups with offsite sync

Cons

\[sensitive content hidden\] , after the merger support died. when from 5 min to get ahold of a tech to 3 hours. if your lucky.

Switched from

[ShadowProtect](https://www.capterra.com/p/119881/ShadowProtect/)

datto offered a complete solution where shadow protect was just the software, at that time datto used the shadowprotect software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CT

Colten T.

Backup Specialist

Information Technology and Services

### "Awesome review!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2024

Overall, my experience with datto Siris is quite good!

Pros

I love the three-point backup and how easy it is to put into place

Cons

Warranties and getting support to do an RMA can be a little frustrating.

Alternatives considered

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

Reasons for choosing Datto SIRIS

Easy to onboard and we enjoy uniform products across all our companies that we manage.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TG

Thomas G.

Inhaber

Information Technology and Services

### "Datto Siris DAS perfekte Backup mit TOP Business Kontinuitätslösung auf dem Markt"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2024

Ich bin ein riesen Fan (merkt man vielleicht) Seit über 30 Jahren bin ich im Consulting Bereich tätig und das ist mit Abstand, das beste Produkt was ich jeh in den Händen hatte.

Pros

Einfache Einrichtung sowie Wartung/ Pflege per Cloud Konsole Wenig Support Aufwand Sehr einfach zu bedienen und 100% Schutz gegen Ransomware (Verschlüsselung)

Cons

Es gibt so gut wie nichts dramatischen auszusetzen. Die Siris macht genau was sie soll. In der IT ist nichts 100%. Aber die Siris bereitet wirklich sehr wenig Aufwand

Switched from

[BackupAssist](https://www.capterra.com/p/248637/BackupAssist/)

Bedienkonzept Schutz gegen Verschlüsselung Kein eigenes Hosting bzw. Aufbau einer Infrastruktur

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YD

Yuniet D.

Systems Engineer

Computer & Network Security

### "Very good and affordable product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2023

Very good experience overall. Experience with many customers.

Pros

Easy of use, reliable, secure. Support is acceptable.

Cons

Does not take agentless backup on Hyper-V

Alternatives considered

[Barracuda Email Protection](https://www.capterra.com/p/175506/Barracuda-Essentials/)

Reasons for choosing Datto SIRIS

price, reliability and easy to use. Very trustable product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IB

Ian B.

Prevent Manager

Information Technology and Services

### "Reliable Backup Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

June 18, 2023

We have had dependable backups of our files and devices in Datto. The admin portal can be taught to engineers without to much hassle. The configurations are easy to manage and the support has been helpful when we had to reach out to them.

Pros

Datto Siris backups is able to backup our physical and virtual machines. It is easy to add and manage machine from the management console. Disaster recovery on the local Datto physical server has enabled to run domain controllers and other servers that are critical to the infrastructure when the on-site hosts have gone down.

Cons

Screenshot verification doesn't complete on some machines. The backups for newly added machines take a while to complete and the roundtrip process can take some steps and time to complete. Uploads to the cloud depend heavily on the clients internet connection speeds.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ID

Ivan d.

Managing Partner

Information Technology and Services

### "Excellent solution if you can afford it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 19, 2022

Pros

We really like how powerful this product is for a Managed Services provider. It really can be a very strong solution for remote backup and disaster recovery of our customers, with very fast recovery to a VM on the appliance itself, or online at Datto's Datacenter if the appliance is lost as well. We really love this product, and we would use it more extensively if it wasn't for the cost, that makes it out of reach for most of our customers.

Cons

Definitely the price. It is a very expensive solution. Not necessarily that it is not worth the price given the capabilities and quality, but it does limit the set of customers willing to pay so much. Maybe Datto could consider some tiered solution with some reduce capabilities that could provide for an easier sale or entry point.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Binu P.

Financial Accountat

Automotive

### "Datto SIRIS the back up"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2022

Pros

We have started using this as a test mode , the ease of use is the most attractive part.

Cons

The tool is quiet user friend but i believe this can be bit more better color tone

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Learning Technologies Manager

E-Learning

### "Backup and store your files with Datto"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2022

Pros

Datto has ease of use with the desktop applicaton syncing directly with Windows file explorer and the web access is handy when on the go.

Cons

Syncing with Datto can sometimes sturggle with more complex folders with a lot of files, but this can be managed by storing more single files as ZIPs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/148228/Datto/reviews/)

Popular comparisons

[NAKIVO Backup & Replication vs Datto SIRIS](https://www.capterra.com/compare/148228-161328/Datto-vs-NAKIVO)[Vinchin Backup & Recovery vs Datto SIRIS](https://www.capterra.com/compare/148228-180134/Datto-vs-Vinchin-Backup-Recovery)

[Iperius Backup vs Datto SIRIS](https://www.capterra.com/compare/129287-148228/Iperius-Backup-vs-Datto) 

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