# AuditBoard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AuditBoard the right Compliance solution for you? Explore 414 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148230/SOXHUB/reviews --- AuditBoard 4.7 (414) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AuditBoard Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Centralized and flexible audit platform 94% positive reviews out of 99 Most reviewers report audit management is simplified by centralized documentation, customizable workflows, and automation, improving collaboration and audit process effectiveness. Roman G IT Audit Senior Manager, 1,001 - 5,000 employees. "Very well designed tool to manage SOX, SOC and Operational audits, with consistently evolving AI capabilities." Frequent bugs and update disruptions 64% negative reviews out of 33 Most users report bugs and issues, including glitches after updates, slowdowns, and occasional lost work, causing workflow interruptions and requiring additional support. Paul L IT Audit Manager, 10,001+ employees. "Recently, it's been a bit buggy as some functionality has broken as a result of updates, which has caused us some minor pain." Responsive and attentive support team 98% positive reviews out of 53 Most reviewers indicate customer support is responsive, friendly, and addresses questions or issues promptly, often incorporating user feedback into product improvements. Prasanna S Senior Auditor, 10,001+ employees. "The customer service is also amazing as they help you and provide a solution whenever you reach out to them." Streamlined workflows and automation 95% positive reviews out of 39 Most reviewers describe efficiency improvements as significant, citing streamlined processes, ongoing enhancements, and easy adoption that reduce manual work and boost productivity. Carrie B Audit Manager, 1,001 - 5,000 employees. "AuditBoard has been beneficial for us and we feel they prioritize continuing to enhance their offerings." ## Showing most helpful reviews Showing 1-25 of 414 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tracy G. Business Process Analyst Machinery Used the software for: 2+ years ### "Collaboration with AuditBoard helps us meet our strategic goals" October 23, 2024 5.0 Excellent. We've gone through implementations with excellent support as well as the ongoing support. Pros The support is top-notch. We work closely with our Customer Success Manager to meet our strategic goals. Cons Permissions are a bit of a beast. We have several groups coordinating permissions and it's not always easy but provides excellent support. Switched from [Archer](https://www.capterra.com/p/147244/Archer/) I am unsure as I wasn't here at the time. Review Source NS Natalia S. GRC Manager Computer Software Used the software for: 1-2 years ### "Auditboard's CrossComply and ITRM Modules Elevate Compliance Programs" September 24, 2025 4.0 We have implemented CrossComply and ITRM modules to manage our large compliance program. It has provided efficiency and process improvements across the board, reutilizing evidence artifacts, automating evidence collection, and providing a great UX for stakeholders. Pros Easy to use, help to managed over 40 certifications a year adding a risk management approach to our compliance program. The team is always willing to support and hear new ideas and pain points. Cons \- Limitations to integrate with On-Prem software - My Dashboard is not design for large compliance programs Alternatives considered [Anedot](https://www.capterra.com/p/145120/Anedot/) Reason for choosing AuditBoard For the usability, the workflow on the certification process and the maturity of as a company. Switched from [ZenGRC](https://www.capterra.com/p/157713/ZenGRC/) ZenGRC was not supporting our large compliance program anymore. Review Source CB Carmela B. Data Business Analyst Insurance Used the software for: 2+ years ### "Decent tool to use for Auditing" February 14, 2025 3.0 I found it difficult to figure out because I did not have the proper training. Pros Audit Board seemed like it had lots of options Cons It was a pro that Audit board had a lot of interfaces, however we never really used a lot of them because we were not properly trained. Review Source DE Dave E. Sr. Manager Internal Audit Telecommunications Used the software for: 2+ years ### "AuditBoard - Best IA Tool" September 23, 2025 5.0 We've loved having as our GRC platform. Since moving to the platform, we've been able to simplify our testing and provide insight to the business. Pros The centralization of everything SOX. Having the ability to link all testing to narratives, and providing the business the ability to view and make changes, which systematically flow to control pages. Cons The requirement to have different modules in order to get the full potential out of the tool. All things SOX should be included in SOXUB module Switched from [Wdesk](https://www.capterra.com/p/106817/Wdesk/) We found WDesk to not be user friendly. New employees struggled with using the tool Review Source CW Chris W. Sr. Manager, Internal Audit Food Production Used the software for: 2+ years ### "Solid Today, Unbelievable Future Potential" September 23, 2025 5.0 Pros The desire to be a connected risk platform, not just accommodate a single use case as an information repository. Cons Still a few kinks in the user experience, best features only available for premium plan subscribers. Alternatives considered [TeamMate Audit](https://www.capterra.com/p/143239/TeamMate-Audit-Management/) Reason for choosing AuditBoard Unknown- there were a couple of different options considered. Switched from [TeamMate Audit](https://www.capterra.com/p/143239/TeamMate-Audit-Management/) this was a business decision made by the previous CAE Review Source VR Verified Reviewer Sr. Auditor Retail Used the software for: 1-2 years ### "Experience w/AuditBoard" September 22, 2025 5.0 Overall, my experience with has been positive as it has streamlined our audit management through a centralized platform allowing for improved collaboration. Pros I like that provides a centralized system, making it easy to manage audits, track issues, and access documentation all in one place for better efficiency and collaboration. Cons Given that there are many futures and customization options, it does feel difficult at times trying to navigate through the settings and figuring out what you are actually looking for. Alternatives considered [Wdesk](https://www.capterra.com/p/106817/Wdesk/)[LogicGate Risk Cloud](https://www.capterra.com/p/148648/LogicGate/) Reason for choosing AuditBoard Overall there were more modules that AB offered that allowed for centralization Review Source SM Sam M. Manager, Internal Controls Medical Devices Used the software for: 1-2 years ### "SOX PMO review of AuditBoard" September 23, 2025 5.0 Overall good experience. We used to have a direct customer service manager and bummed we don't have that anymore and only a general mailbox but overall great tool for SOX work to be done in and managed. Pros Ease of use for not only SOX team but also control owners and reviewers. I also love the workstream functionality so we can put as much into AB vs. email requests as possible. Cons I wish the annotate feature and the risk assessment functionality was better. Annotate doesn't allow for excel files to be annotated unless you do PDF conversion which is not ideal. Also, the risk assessment isn't super easy to use and manager. Switched from [Wdesk](https://www.capterra.com/p/106817/Wdesk/) Bad experience with them and know AB is better Review Source CJ Chris J. Risk Analysis Financial Services Used the software for: 1-2 years ### "Auditboard review" October 23, 2024 4.0 I was the primary user and System Admin for for 2 years. I used the Risk Register the most. I used it everyday for at least 2 hours a day. Pros I liked that it was a very comprehensive GRC tool that allows you to manage most GRC items. It is also very customizable. You can adapt it to most processes even though the company's processes are not in line with industry standards. does have nice customizable graphs too. Cons It is a very complex platform. It lacks automation for artifacts. You should be able to like artifacts across the board, from controls to Risk Register items and Audits Switched from [Hyperproof](https://www.capterra.com/p/202536/Hyperproof/) Hyperproof offers automation for artifacts and you can link them across the board. Review Source AT Anthony T. Assistant Audit Director Education Management Used the software for: 1-2 years ### "AuditBoard OpsAudit 2 years in" October 24, 2024 5.0 Tremendous opportunities to innovate our audit program and the flexibility to adjust as needed. Pros The ability to connect multiple departments/disciplines in a single platform and share meaningful data and insights. Cons Complexity of building dashboards but that may be a result of our implementation. Alternatives considered [Wdesk](https://www.capterra.com/p/106817/Wdesk/) Reason for choosing AuditBoard The cross platform collaboration capabilities. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) We needed to modernize our product and considered the ability to work across different departments in our organization. Review Source MP Melissa P. Sr. IT Audit Manager Telecommunications Used the software for: 2+ years ### "AuditBoard is a Must for Modern Organizations Managing Risk" October 24, 2024 5.0 is innovating the audit, risk, and compliance space using their extensive knowledge as practitioners in this area to provide seamless solutions to organizations and their teams. The platform allows for teams to work collaboratively rather than in a siloed function. It aids in transparency and enhanced communication across teams. Additionally, it aids audit and GRC teams when working with first line operations as well as Executives and Board of Directors in presenting unified messaging in relation to risks. Pros The platform is highly intuitive and provides a seamless experience in understanding a connected risk universe. Cons The platform is setup with individual modules so to get increased value you each module is purchased separately. Alternatives considered [Wdesk](https://www.capterra.com/p/106817/Wdesk/) Reason for choosing AuditBoard Features available and future growth of the platform Switched from [HighQ](https://www.capterra.com/p/229898/HighQ-Dataroom/) We need a solution that was connected risk not solely focused on Audit Review Source CK Cindy K. Director, Internal Audit Information Technology and Services Used the software for: 2+ years ### "Continuous innovation, saving auditor’s time!" October 23, 2024 4.0 We are so pleased with and their support! Pros I love that continues to listen to the needs of auditors, risk, and compliance professionals to continuously improve their product. We’ve saved many hours by implementing SOXHub. Cons Configuration of security roles and team permissions could be easier but it’s still very intuitive. Switched from [ZenGRC](https://www.capterra.com/p/157713/ZenGRC/) Needed a SOX specific solution that would scale with automation and integrations. Review Source LT Leslie T. Sr Mgr Internal Audit Computer Software Used the software for: 2+ years ### "Sr Mgr Internal Audit" October 23, 2024 5.0 We’ve realized efficiency and continue to find enhanced productivity through the AB community and annual user conference. Pros Reporting and highly customizable dashboard if! Cons In Sochi, linking of issues to control page, not just the testing page. Switched from [TeamMate Audit](https://www.capterra.com/p/143239/TeamMate-Audit-Management/) Met our business requirements better between OPs Audit and Sox Compliance. Review Source BB Brandon B. Director Hospitality Used the software for: 2+ years ### "Go for the best" October 24, 2024 5.0 Great, best software that I have used over my career. Pros Easy to use, stakeholders get the software. Its intuitive. Cons Sometimes have issues with data refreshing for dashboarding, but support is generally quick to resolve. Review Source TW Tony W. Associate Manager Internal Audit Insurance Used the software for: 2+ years ### "AuditBoard Experience" October 23, 2024 5.0 Pros I like the user interface and how easy it is to navigate . Makes it easy to onboard new team members and new business customers. Cons I wish had better reporting and more out of the box reports. Switched from [Archer](https://www.capterra.com/p/147244/Archer/) Business was not renewing the contract, so we were asked to find another tool. Review Source HW Hunter W. Associate Financial Services Used the software for: 1-2 years ### "Auditboard Tool Review" October 23, 2024 4.0 Enjoyable to say the least, the product is much easier to use than alternatives. Pros The user experience and ability to navigate the tool is might easier than alternatives. Cons For our shop as we have grown it has been a bit of a struggle to make changes to our environment ourselves and have rather needed to work with AB support members more often than not. Switched from [RSA Archer Suite](https://www.capterra.com/p/176996/RSA-Archer/) We made the switch on the internal audit side to align with our SOX counterparts. Review Source MD Matt D. Senior Auditor Health, Wellness and Fitness Used the software for: 2+ years ### "#1 Platform out there!" October 24, 2024 5.0 Overall experience has been amazing, would definitely recommend. Pros The user-friendliness of the platform is my favorite. Cons Not much! Maybe the cost is a little steep for some of the modules. Alternatives considered [Wdesk](https://www.capterra.com/p/106817/Wdesk/) Reason for choosing AuditBoard Not entirely sure, I was not involved in the decision making. Review Source SS Sheri S. Manager IT SOX Consumer Goods Used the software for: 2+ years ### "AuditBoard SOXHUB" October 23, 2024 5.0 Pros The integration with other tools and applications. Cons The annotation feature as it is limited to the pdfs. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) To bring efficiencies in our processes and better integrate it with other applictaions. Review Source GT Gelila T. Internal Audit Manager Computer Software Used the software for: Less than 6 months ### "AuditBoard Review" October 24, 2024 5.0 We're still in the process of implementation but I believe that we will gain a lot of efficiencies using the tool. Pros My favorite feature is the workstreams process to streamline stakeholder communications and document requests. Cons Nothing at the moment. seems to be very customizable and and the product teams are very open to considering the potential enhancements our team has suggested. Switched from [RSA Archer Suite](https://www.capterra.com/p/176996/RSA-Archer/) It was not user friendly and did not meet our day to day audit needs. The tool became more of a document repository. Review Source MG Matt G. SOX Compliance Manager Semiconductors Used the software for: 2+ years ### "A Solid Foundational Product" September 23, 2025 5.0 Overall experience with has been very positive. Customer service has always been pretty good and responsive. I think they have done a great job at maintaining customer relationships after system implementations. Pros 's SOXHUB module is really where the tool excels. It gives businesses the ability to easily monitor an always-changing risk & controls matrix. It is very straightforward and user-friendly for new users. Additionally, AuditBoard has demonstrated a continuous effort to innovate with new system features & functionality. This has been accomplished by listening closely to their customer's feedback. Cons While is fairly flexible, there are some limitations like its control hierarchy of Entity -> Process -> Subprocess. This only really only allows for a hierarchy that is most granular at the L2 to L3 process levels and you may not currently create more granular process levels than that. Also, I wish the SOX risk assessment feature was more robust and allowed for more streamlined mapping of control setup and chart of accounts. Currently, we still use Excel to do our scoping. Also, if you have multiple ERPs with various charts of accounts, this gets more complex and will take hard work to map everything out. Review Source VR Verified Reviewer Manager Accounting Used the software for: 2+ years ### "Great! Worth the investment" September 17, 2025 5.0 Pros Ease of use , things are well laid out and as long as you put some initial investment into the foundation of how things are laid out it will flow smoothly. Cons Initially it takes some time to onboard. You need to thoroughly think through how controls/processes should be organized Review Source MT Maddie T. Internal Auditor Retail Used the software for: 1-2 years ### "Great Customer Support" September 22, 2025 5.0 Pros The customer support was great and allowed us to build out our platform exactly how we needed. Cons Sync won't save if the session has timed out but won't give a warning that the file will not be saved to AuditBoard. Review Source OA Olusegun A. Cybersecurity Risk Manager Financial Services Used the software for: 1-2 years ### "Very useful platform" October 24, 2024 4.0 has definitely helped us improve our cybersecurity risk management practices, and we intend to use it a lot more to continue to improve. Pros I like that it has APIs that allow me to build automations that may not be natively available in the platform. These automations are becoming more and more important in our work. Cons 1\. The APIs are very poorly documented, and require too much "figuring out" and "guessing" 2. A lot of competitors seem to be moving in the direction of using integrations to collect information that addresses the requirements of compliance frameworks directly. It would be great for AuditBoard to check out that possibility, or evaluate the need among customers. Review Source DH Darren H. Audit Manager Banking Used the software for: 2+ years ### "Easy audit tool" November 15, 2024 4.0 Pros is easy to use and very intuitive. Cons customization is not as easy as some other similar products. Review Source AB Andrea B. Security Compliance Analyst III Oil & Energy Used the software for: 6-12 months ### "Great for audit repository and user access reviews" October 23, 2024 5.0 10/10 with the product and customer service. Pros I like how easy it is to organize and maintain controls, test results, workpapers, and recall the evidence that was requested and submitted for each control. I also like how easy it is to create workflows for user access reviews. Cons I don't like that you cannot create sub workflows that are triggered based on the responses of the main workflow. Review Source jD jameson D. Manager Accounting Used the software for: 2+ years ### "Manager - IA/GRC" October 24, 2024 5.0 great, i love working with it has been amazing Pros everything, i love working with Cons the implementation is sometimes a check the box experience. Partner implementations are more consultative and allow a more collaborative approach Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.