--- title: "Zinc Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zinc Software - reviews, pricing plans, popular comparisons to other Collaboration products and more." source_url: "https://www.capterra.com/p/148235/Zinc/" page_type: "product" language: "en" --- # Zinc Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zinc ## What is Zinc? Eighty percent of the workforce is deskless. In industries like hospitality, construction, retail, healthcare and field service, the workforce is not only mobile, they are disconnected from offices and computers 100% of the time. Zinc delivers a feature rich mobile communication platform that deskless and mobile employees embrace, with the security, compliance and administrative controls enterprises require. ## What is Zinc used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zinc 4.6 (5) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $0.01 per user, per month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.7 (11,136) Value For Money 4.7 (3) Value For Money 4.5 (6,854) Customer Service 4.3 (3) Customer Service 4.6 (6,608) ## Zinc alternatives [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [View all alternatives](https://www.capterra.com/p/148235/Zinc/alternatives/) ## FAQs about Zinc Overview ### What company size and specific industries is Zinc built for? Zinc is designed for organizations of any size that employ a large number of deskless workers. It fits companies in industries such as retail, hospitality, logistics, manufacturing, healthcare, and other frontline-heavy sectors where many employees work away from a desk. Features and Usability ### What are the key features of Zinc? Zinc includes authentication, role-based permissions, and data security for access control, plus communication features such as broadcast messaging, chat messaging, live chat, real-time chat, and video conferencing. It also offers alerts and notifications, file sharing, task management, search and filter, user management, and third-party integrations. Integrations ### Which third-party tools and platforms does Zinc integrate with? Zinc integrates with 8 third-party tools and platforms, including Box, Citrix Workspace, Dropbox, Egnyte, Google Drive, Microsoft SharePoint, OneDrive, and ServiceMax. These integrations cover cloud storage, file sharing, workspace access, and field service management. Getting Started and Support ### What training and onboarding options does Zinc offer? Zinc provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Zinc offer? Zinc provides email/help desk, a knowledge base, phone support, and chat. With no reviewer feedback available on support experiences, no claims can be made about response speed, helpfulness, or common frustrations. The listed channels are the only documented support options. ## Features AI summary Based on 21,823 Collaboration reviews According to Capterra reviewers, these are the collaboration features buyers care about most when evaluating a solution: - **Secure Data Storage** (**65%** of reviewers rated this feature as critical) - **Collaboration Tools** (**54%**) - **Document Storage** (**57%**) Zinc includes other collaboration capabilities that reviewers also consider important, such as **Task Management** (**51%**) and **File Sharing** (**50%**). Together, these features help teams coordinate work, keep projects moving, and share information quickly across stakeholders, giving businesses a practical way to manage day-to-day collaboration. Task Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression File Sharing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Content Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Communication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Employee Photos 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store photos of employees Third-Party Integrations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Zinc 24 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Broadcast Messaging: Notify large groups of people simultaneously about important updates. - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Data Security: Protect sensitive data for digital privacy - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Employee Photos: Store photos of employees - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Live Chat: Ability to chat online in real time - Newsletter Management: Create and update newsletter content to increase engagement - Push Notifications: Trigger clickable pop-up messages - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search: Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.7 (3) Free Trial Free Version Basic $0.01 Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Box](https://www.capterra.com/p/148766/Box/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Citrix Workspace](https://www.capterra.com/p/220624/Citrix-Workspace/)[ Egnyte](https://www.capterra.com/p/159288/Egnyte/)[ ServiceMax](https://www.capterra.com/p/107954/ServiceMax/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.6 Based on 5 reviews Filter by rating 5(3) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TT Tilly T. TA Information Services ### "Overall Experience with Zinc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 11, 2024 My overall experience with Zinc has been quite positive. The platform is user-friendly and streamlines the process of managing references efficiently. However, one downside is that once a reference contact has been submitted, employees can't update that information. This can be inconvenient if there are changes or errors. Despite this, Zinc has helped improve our workflow and has made it easier to manage reference checks. Pros My overall experience with DocuSign has been excellent. It saves me so much time not having to chase people for references. I also appreciate that it integrates with Hibob, which further streamlines the process by eliminating the need to upload documents and references manually. Additionally, the right to work checks are efficient and quick, making the entire process much smoother Cons What I liked least about Zinc is that once a reference contact has been submitted, there doesn’t seem to be an option for the employee to update that information. This can be a bit inconvenient if there are changes or errors in the contact details. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RU Romeo Urbain G. informaticien Computer Hardware ### "bon logiciel bureautique" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 21, 2023 facile d'utilisation et comprends beaucoup de fonctions, excellent service client, permet de mener des entrevues par ordinateur Pros excellent logiciel pour le travail en équipe, facile à utiliser, sécurisé et confidentiel il vous aide dans la gestion de documents et la communication en collaboration. possède une fabuleuse administration dans l'application Cons j'ai pas encore trouvé de défauts aux logiciel Switched from [OX App Suite](https://www.capterra.com/p/58368/OX-App-Suite/) [Office 365 Timesheet App](https://www.capterra.com/p/174840/Office-365-Timesheet-App/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Amie K. Senior UX Researcher Real Estate ### "Really easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 9, 2020 This was the first time using Zinc for me and I would definitely use it again! I liked that I could answer multiple choice questions and I've never used something like this to write references. Pros I found Zinc really intuitive and easy to use! I had no issues with it. Cons I have used this software once so far and honestly have no complaints! Maybe more things would come up when using it more, but for now I'm happy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TV Timmy V. CO founder Food & Beverages ### "Great product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 1, 2020 Cool design Pros Its Easy to use and navigator, and it has some cool features. Cons The Price was a bit high after all, but still i havent tried it out completely though Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User WSET Wine Instructor ### "indispensable! " 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 March 5, 2015 Cotap has allowed us to communicate seamlessly within the office and remotely! We literally couldn't work without it! Couldn't be happier that we found cotap! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.