# Teem Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Teem the right Meeting Room Booking System solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148272/EventBoard/reviews --- Teem 4.4 (44) [View alternatives](https://www.capterra.com/p/148272/EventBoard/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Teem Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews BL Brian L Vice President, ITMedical Devices, 201 - 500 employeesUsed the software for: More than 2 years. “Yet another example of a business with terms and conditions designed to extort money from their customers.“ July 21, 2025 BL Brian L Vice President, ITMedical Devices, 201 - 500 employeesUsed the software for: More than 2 years. “The only time you'll hear from anyone at this company is when you owe them money, other than that there is no service.“ July 21, 2025 BL Brian L Vice President, ITMedical Devices, 201 - 500 employeesUsed the software for: More than 2 years. “Technical support and customer service is terrible, especially since Eptura took over.“ July 21, 2025 CM Chandler M CEOComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Teems prioritized revenue over customer service and refused to allow us to cancel.“ August 30, 2022 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christina P. Employment Counsel Computer Software Used the software for: Less than 6 months ### "Conference Room and Workspace Reservations Made Easy" September 18, 2019 5.0 Teem is a great conference room and workspace reservation software without any fluff. Pros It’s very streamlined and easy to use. You can display available conference rooms in different offices, reserve a desk for use while visiting an office, review and manage reservations, and view the team directory. Cons There’s nothing I dislike about the software or even like least as it’s all useful and intuitive. I suppose the interface is a little boring. Review Source YR Yvette R. Sr. Facilities Managers Information Technology and Services Used the software for: 2+ years ### "Alkami TEEM Review" August 26, 2022 4.0 Overall experience has been good but needs to continue to improve some of it features Pros it is easy to use; we like the room panels look but would like to be able to consolidate into one system at some point in the very near future Cons that it doesn't do the visitor module as well as envoy does and that I have to use two different systems because of it Reason for choosing Teem It has more features for room booking compared to others and we like the look and features of the room panels. Review Source AS Alec S. Director of IT Religious Institutions Used the software for: 2+ years ### "Unresolved Issues" November 18, 2022 3.0 Very frustrated with support and product development as the issues with the LobbyConnect app haven't been resolved after months have gone by since we reported the problems. Pros When it is working correctly it is great but software issues aren't resolved quickly enough. Cons LobbyConnect has been broken for months. Review Source PK Peter K. Senior Manager, Conferencing Services Information Technology and Services Used the software for: 2+ years ### "Teem offers a near perfect experience with fantastic results." September 20, 2017 5.0 Ease of use, customers can see room availability at a glance, they can view maps, reserve the room at the room, find other rooms that are available. There are many other features we haven't even implemented yet. Pros Their engineers work closely with our engineer team (as a customer) to help develop their product. They care about the customers perspective and modify their product when it makes sense based on customer feedback. The features, and product offering are reliable and effective. Custom features are eventually rolled into the product when it makes sense as well. Review Source NM Noel M. IT Specialist Used the software for: 2+ years ### "Lobby Connect is a good product." June 28, 2018 4.0 Pros Product is very easy to configure and implement. Feedback from reception staff is very good. Check in process for visitors is pretty straight forward. Cons My team really had a bad experience with the response time from the Help Desk when we encounter issues with LobbyConnect. Review Source SM Scott M. Director of Systems Consumer Electronics Used the software for: 1-2 years ### "Beware of the fine print!" July 20, 2021 3.0 Pros It served the purpose of allowing unattended visitor sign in staff notification. Cons After being invoiced for another year, we asked if we could remove room booking feature that we never used and get a quote for keeping only the visitor management part. We received no response and found a much more reasonable solution. When we tried to cancel, their leadership team and \[SENSITIVE CONTENT\] insisted on billing us for a whole year and pointed out that in the link to their terms (not shown on the contract itself), there is a clause that says you need to give 60 days advanced notice to cancel or be billed for another year, including the features we no longer wanted and never used. This review is to warn others what customer success means to this company. Review Source Response from Eptura July 21, 2021 Scott, I'm sorry to hear about your negative experience with Teem. We sincerely care about the success of our customers, both in using the product and business itself, and I apologize that it seems like we missed the mark here. We've had a member of our team reach out to you to try and resolve this matter and we hope we can continue the conversation there! -Nicholas B. Customer Marketing Manager BA Brent A. CEO Used the software for: 2+ years ### "Our use of Event Board has been fantastic!" November 6, 2017 5.0 Pros Prior to using this product our teams were double booking meeting rooms which decreased our productivity (increased meeting times and scrambling to find available rooms). Now our ~200 employees schedule rooms for their meetings and everyone is aware of what is booked and for how long. Cons I dont have any cons really. works great and has been reliable for over two years now. Maybe could add ability to run video behind the screen graphic, or as a screen saver. Review Source JW James W. Director - IT Infrastructure and Workplace Pharmaceuticals Used the software for: 2+ years ### "My only choice for Conference Room Management" July 23, 2018 5.0 Teem's EventBoard allows us to optimize the utilization our current conference room resources. Instantly finding an available space and booking on the fly has been extremely well received here. Pros Cost to deploy and support was less than any other comparable option and the product simply works! Cons Nothing. The product works as expected. Technical support people are there to assist anytime we need them. This is one of our truly "lights out" solutions. Review Source TW Taylor W. System Admin Sports Used the software for: 1-2 years ### "Pretty solid product" July 19, 2018 4.0 Pros Professional look Ability to see upcoming meetings Ability to see attendees of current meetings LobbyConnect has nice features to track visitors and customize backgrounds LobbyConnect has flexible functions to require visitors to e-sign login documents Cons The Ipad's are always wanting to do upates, teem can't help with this as it's an apple thing Teem doesn't allow you to lock which app the ipad uses. So random employees can walk by and use other apps or close down the Teem app. Review Source CS Craig S. Director IT Used the software for: 2+ years ### "Great product and easy to setup." July 19, 2018 5.0 Pros Teem provides excellent customer service! The conference room scheduling tool provides great visuals for our conference rooms. Cons There is nothing bad about this software. It is very easy to make changes and integrate new conference room. The only negative I can mention is support for Andriod tablets. Review Source CC Caleb C. IT Manager Used the software for: ### "Eventboard was an instant win for our meeting room etiquette." February 23, 2016 5.0 We, like many offices, had a problem with conference rooms. Meetings would start late & run over. People would squat in a room to make a phone call or get some quiet, not realizing someone else already had the room booked. Visibility on room status in Google Calendar isn't always the greatest. From day one with Eventboard, the positive feedback started rolling in. People loved that they could always see the status of a room before trying to book it, and that they could book a room on the fly if needed. We have far fewer room squatters as accountability has increased. And I was able to showcase our team's creativity by creating custom themes with their photos. Review Source MM Monty M. IT Systems Specialist Used the software for: ### "Just a Great Product!" June 8, 2016 5.0 The product does its job well. The setup is pretty easy, and managing them is nice because it's done through a web portal versus having to install software on your own server. The GUI is clean and can be changed on the fly with various looks. I also like the fact that you can put a schedule on when the iPads can be turned off and on. There's a lot of other neat features on here that just make this product as great as it is. I can't really think of any cons with it so far. Review Source Response from Eptura June 8, 2016 Thanks for the review Monty. We love getting feedback from our stellar customers, keep it coming! PC Pete C. Technology Manager Used the software for: 1-2 years ### "Very positive" January 11, 2018 4.0 Pros Easy to configure and use; quick at-a-glance device status makes it easy to identify problems. Free tier a great try-before-you-buy model. Cons FlightBoard still requires too much user interaction to "drill down" and launch - give me a static URL that goes right to the room status page. Review Source GF Galen F. IT Support Specialist Used the software for: ### "Amazing Customer Service & Exciting New Features" May 11, 2016 4.0 Pros: New Features & Integrations Often Released Cons: The Administrative UI change was hard to get use to but I'm all good now. Review Source Response from Eptura May 11, 2016 Glen thanks for your review, you rock! Let us know if you have any additional questions about the UI. We're happy to help! BB Brandon B. Software Engineer Used the software for: Less than 6 months ### "Makes scheduling ext. appointment easy" October 16, 2017 4.0 Pros Makes it simple to set availability when allowing others to schedule my time. Saves time with back and forth to find shared availability. Cons It would be great if I could integrate it into my daily calendaring solution, this would allow easier management all from one place. Review Source BL Brian L. Vice President, IT Medical Devices Used the software for: 2+ years ### "Vice President, IT" July 21, 2025 1.0 I don't recommend them and won't do business with them again in the future. Eptura took a good product and ran it into the ground. Pros The service and support was great until Eptura took over. Setup was easy and the platform was relatively easy to use except for the Finder maps portion. Cons Technical support and customer service is terrible, especially since Eptura took over. 1. Another example of a micro-business with little to no backend staff. We had an issue in late 2024 where we lost all service for nearly two months because of an update they made to the platform. Dealing with support was next to impossible, and it took them almost eight weeks to release an update to fix the issue. 2. Yet another example of a business with terms and conditions designed to extort money from their customers. They require a 60-day cancellation notice if you don't wish to renew. The only time you'll hear from anyone at this company is when you owe them money, other than that there is no service. Review Source JA Jeff A. Systems Engineer Higher Education Used the software for: 2+ years ### "Ok Product, horrible support" December 15, 2022 2.0 I have not been able to contact support in over a week and my account is not longer active for the product we purchased. I can't login to even troubleshoot the product. I will be looking for another solution because Teem flat out made us look bad in front of our superiors. Not calling, emailing or anything for over a week is simply not customer service. I'm flat out angry at this point. Pros I like that it runs on an iPad and that is familiar to everyone. I love the printers because they are monochrome and do not require toner or ink. Cons I can't really come up with constructive criticism. Reason for choosing Teem I have not been able to contact support in over a week and my account is not longer active for the product we purchased. I can't login to even troubleshoot the product. I will be looking for another solution because Teem flat out made us look bad in front of our superiors. Not calling, emailing or anything for over a week is simply not customer service. I'm flat out angry at this point. Review Source HK Hamza K. IT Architecture & Planning Used the software for: 2+ years ### "Needs Improvement" December 9, 2022 1.0 Pros Platform is not how it is described. only room booking is tolerable. Cons Desk app sucks. Support is not the best. Review Source TW Tyler W. Global IT Manager Medical Devices Used the software for: Less than 6 months ### "Easy to setup, configure, and use for tablet devices to show room usage and availability" September 20, 2022 5.0 The support team for the initial setup was very responsive. We didn't pay for the extra service to help with initial setup except getting a map of the facility added because there documentation was easy to follow and setup myself (I do have an IT background so that helped too). Even when I did run into issue, the support team responded in a reasonable amount of time and was able to help resolve the issue in no time. Pros iOffice does a great job of documenting the software. I didn't have any problems following the documentation to setup the system in our environment. The features are great, like being able to have pictures on the room schedulers and in the app to see the conference room and features. I haven't really used the analytics, but once things slow down I hope to have a look at them. Cons There isn't a built in kiosk type software if you are using android. We had to purchase another app to do this to keep the devices secure. This wasn't a requirement for the software, and the other app wasn't that expensive. Review Source Manny P. . Computer & Network Security Used the software for: 2+ years ### "Very Ideal software for Conference Room Meetings" September 16, 2018 5.0 Overall the software works and makes things so simple to do. User's see if the conference room is available or there is a scheduled meeting for today. Pros This is the simplest software I have seen on the market that easily shows conference room availability and makes room reservations easy to do. You just create the conference room via outlook link it to Teems and install the application on a tablet or ipad and once your click the application it will show you the room schedule for today and tomorrow. Cons Tablets have to be manually or remotely configured if it stops working. Usually because of an update on the application or the tablet. Review Source VR Verified Reviewer BI Developer/Analyst Consumer Goods Used the software for: Less than 6 months ### "Very Robust -- Easy to Use -- Not High Priced" May 30, 2021 5.0 Went through 3 separate vendors to decide the best software for office-sharing/conference room booking. The sales rep was very friendly and helpful. They also set me up on a demo. From this experience to their transparent pricing structure, we decided to go with Teem. Pros The look of the app/web UI. It is very user friendly (from the color scheme to the drop-down, etc.). I also like that there is a full mobile app for IOS/Android. They also support the use of tablets for room signs -- extending to tablets as a lobby check-in device. Their support was very helpful when trying to decide on a conference room booking/office-sharing software. Cons To get the most features, you have to purchase the enterprise level (SSO, analytics). I do not see why the pricing should vary depending on if the asset is a conference room or a desk... Very few qualms though. Alternatives considered [Roomzilla](https://www.capterra.com/p/138848/Roomzilla/)[Skedda](https://www.capterra.com/p/132372/Skedda-Bookings/) Review Source Response from Eptura July 22, 2021 Thank you very much for your kind review and we're glad you chose Teem! Welcome aboard! -Nicholas B. Customer Marketing Manager VR Verified Reviewer Director of Information Technology Computer Software Used the software for: 2+ years ### "Eventboard helps us manage conference rooms, a sometimes scarce resource in our largest offices." November 9, 2017 5.0 Improved visibility, availability and management of conference room usage at the locations where we have implemented EventBoard. Implementation of the zombie meeting identification feature was met with strong praise from our employees. Pros The flexibility of the tablet display, integration with our calendar system, and check-in enforcement. Cons Ad Hoc meetings scheduled from the iPad don't typically include users and participants. How can we make this easier? Review Source VR Verified Reviewer Head of IT Internet Used the software for: 2+ years ### "I have been using software by Teem for several years. EventBoard has matured greatly over that time." July 20, 2018 5.0 Pros Teem's EventBoard software is easy to setup and deploy. It adds great value to our organization and as we look towards deploying the Maps feature later this year, it will add even more value to our users. Space is always at a premium and anything that helps to free up available meeting rooms is a benefit to our users. Cons The only real downside is that from an IT perspective, administering the software is a bit clunky. A lot of thought has been put into usability, but more needs to be put into making the platform easy for back end administrators to manage, especially as the size of your deployment grows. Review Source VR Verified Reviewer Owner Used the software for: ### "Good product and a very good price" November 3, 2017 5.0 Pros Easy calendar setup. The application is easy to use for most users. Updates rather quickly when a change is made from the control panel. Cons Hard to setup android without knowing there is a special setup needed. Pricing is a little misleading. Yes, there is a monthly fee but what is not on the website there is a service fee for setup which can be more than the actual service. I don't think it is bait and switch, but I do believe it is a little questionable. Review Source VR Verified Reviewer Team Lead and L1 Technical Support Engineer at Instructure E-Learning Used the software for: 2+ years ### "Management made easy " April 4, 2019 5.0 Pros I like the whole look of this software. It just makes sense. I can track my team meeting not only the time but the locations. This is a godsend and one of my favorite business software. Cons I wish there was a dark mode the color scheme and light is a little much in the mornings Review Source Similar Products Featured ## Related categories [Desk Booking](https://www.capterra.com/desk-booking-software/)[Meeting Room Booking System](https://www.capterra.com/meeting-room-booking-system-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)