Who Uses This Software?

SwimTopia is ideally suited for small, medium or large Summer or Recreational Swim Teams and High School Swim Teams. Currently we only support $US, but further currency options are on our roadmap.


Average Ratings

42 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $199.00/year
  • Pricing Details
    Yearly subscription fees are based on the number of swimmers on your team.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Team Topia
  • www.swimtopia.com
  • Founded 2011
  • United States

About SwimTopia

We simplify swim team and swim meet management: unifying everything you need to run a swim team into one powerful, web based, swim software solution. We save time, eliminate hassle, and run your swim team better. SwimTopia covers the needs of summer and high school swim teams: website hosting, online registration, online meet entries, team communication, volunteer management, merchandising, and fundraising. HyTek compatible and with an accompanying mobile app, SwimTopia has your team covered.


SwimTopia Features

  • Background Screening
  • Donation Management
  • Equipment Tracking
  • Facility Management
  • Game Results Tracking
  • Online Registration
  • Scheduling
  • Team Assignments
  • Volunteer Management

SwimTopia Reviews Recently Reviewed!


Capterra loader

AMAZING Time Saver!

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our swim team started using SwimTopia over three years ago and haven't looked back! While we had folks with experience using other team management software, that software was cumbersome and not intuitive. SwimTopia allows us to check swimmers in and out of meets, make meet line-ups, pull best times and export the meet file all from the pool deck if need be. I can personally say that it has saved me hours and hours each week, allowing me to spend more time working with the swimmers. Additionally, the time I am spending with the swimmers is more functional because I have the data at my fingertips on the deck. With this software, I can make a meet line up in minutes, and then when those last minute cancellations happen, make adjustments in seconds and resend. The online registrations are AMAZING and our roster has grown by over 10% each year we have had SwimTopia. The website allows easy social media integration and promotion!

Cons: The only challenge for me was a personal challenge. I am not entirely comfortable with 'web site design' and initially thought it was going to be the worst part of the transition to SwimTopia. Despite my reservations, setting up the website was actually very simple! The questions I had were promptly answered by the SwimTopia support team. In fact, we now use the website to share our records, parent handbook, registrations, fundraisers, and volunteer recruitment and schedule.

Overall: SwimTopia has positively impacted every aspect of our team. It has streamlined everything from online registrations, to meet sign-ups, to swim time assessment, to volunteer coordination, our end of the year awards! Our team even uses SwimTopia to organize and plan our concessions donations and workers and all of our timers and officials. It is very inexpensive per swimmer (we are a small team, so fairly under-funded, but it is work every penny we pay for the system! SwimTopia, thank you for making my swim-life so much easier!

Vendor Response

by Team Topia on November 06, 2018

Thanks so much for the fantastic review Shelley. We are so glad SwimTopia helps save you time and energy and lets you give more back to the kids!

Elli

Director, Sales & Marketing

I can't imagine running out team without Swimtopia!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love how easy Swimtopia is to navigate, set-up, track progress, and keep our team organized. We even switched to handling our own registration this year through Swimtopia. The customer service support has been absolutely amazing. I can navigate my way through the site effectively without training, but customer service is available to help with new needs if I can't figure it out on my own or with tutorials. Every year we find new features that make our lives as board members, parents, volunteers, and coaches even easier. This year we started using the Photo Roster to help us get to know swimmers names and faces more quickly. Thank you Swimtopia!

Cons: There have been very few things that we wish Swimtopia could do that we haven't been able to have happen. Swimtopia support has always made a note of something if that can't solve it right then and come back to us with a solution as soon as it is available.

Overall: Swimtopia has been an amazing tool for our swim team. We truly can't imagine running our team without it from registration, to paperwork, volunteer information, tracking swimmer progress, information for parents, and more!

Vendor Response

by Team Topia on May 24, 2018

Thanks so much for your feedback! We exist to make life easier for swim team volunteers, and make the season more fun, so we're glad to be helping you out! Always good to hear our "Customer Happiness Team" are living up to their titles :)

Thanks,

Elli
Director, Sales & Marketing

The BEST club or school sports team/league website platform EVER.

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Incredibly easy to produce a beautiful, highly functional team website.

So easy, we've built 3 team websites (as volunteer parents) using this platform and we are by no means professional website developers!

There is no other sports team/league web development platform easier to use than Swimtopia. None and I've recently looked because our HS track & Field team needed a new, easier to maintain a website. As I helped the team's website administrator look at options, we determined nothing out there came close to Swimtopia, not even Hometeamsonline (HTO), which has very good reviews. We trialed HTO and were frustrated from the get-go. That's when we determined that Swimtopia offers everything we need at this time and will offer even more when they add Track & Field custom options! Take a look at our track site - can you tell it's built using a swim platform (there is a small clue somewhere.

Their customer & technical support are phenomenal and everyone we've interacted with throughout the organization, including the CEO is very friendly, sincere and service-oriented.

Vendor Response

by Team Topia on March 19, 2018

Thanks Elsa! We are still only a swim focused site, but we're so happy your track team has given us a try and been able to use our features! We do hope to add functionality to support other sports in the future!

Swimtopia has helped me immensely with my job as team coordinator! Couldn't do my job without it!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that Swimtopia handles the core functions of swim team management very well without a ton of extraneous features that you have to pay for and end up turning off or ignoring. Teams with 50-200 swimmers don't need enterprise-level software, and Swimtopia is just right for summer and school teams. It is intuitive, which makes bringing on new administrative volunteers very easy. I have never heard a complaint from our parents on where to find information, either!

Cons: The only drawback is some of the reporting and the mobile app for admins could be better, but those are minor complaints.

Vendor Response

by Team Topia on May 24, 2018

Thanks for the feedback Amy, we're glad SwimTopia helps you in your job as team coordinator!

We are working on adding more mobile app features and have plans to enhance reporting in future also!

Thanks,

Elli
Director, Sales & Marketing

SwimTopia sets the bar!!

Apr 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our summer swim team, Muirfins Swim Team (www.muirfins.com) is entering it's 2nd season with SwimTopia and there aren't enough superlatives to describe how amazing this platform is!

PROS:

- extremely easy to set-up and maintain

- very flexible regarding customization

- swimmer registration management is effortless & customizable

- fees collections/deposits are fully integrated, simplifying life for our treasurer

- meet declarations & entries are very easy for parents & coaches, respectively

- online team store management is amazingly easy, allowing us to offer far more items with far less effort; we doubled our sales in our first year with SwimTopia because it was so easy to offer and manage more items

- board and volunteer management is super easy

- predefined reports cover every need, seriously every need

- mobile app is very nice, allowing parents to see their children's progress over every year partcipation; your swimmer's PRs are at your fingertips!!

- website administrators love the ease of using the SwimTopia platform (I have been the Muirfins webmaster for the past 4 years and I am so very impressed with SwimTopia). We migrated from Eteamz platform which was as painful to use as SwimTopia is easy.

- you don't have to be a tech wizard to use SwimTopia; this is very important. When we were with Eteamz, I couldn't pay anyone to take over my volunteer webmaster job. With Swimtopia, I have 2 other volunteers taking over as co-webmasters, our VP and Meet Director maintain the schedule and volunteer job set-up, our apparel person maintains the Team Store, etc. The work is truly distributed - no more volunteer webmaster hell for me.

CON:

- SwimTopia needs a subscribable calendar! This is a must and I've been told it's coming.

If TeamTopia (SwimTopia's parent co.) were to expand to support other sports, e.g. high school track & field, I'd migrate our team's site tomorrow. Ideally, I'd like to see TeamTopia develop a platform that can be used by high schools to support every sport (each coach/booster group maintaining their respective site). Our high school AD is currently looking for such a platform.

How did we live without it?

Nov 09, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Customer service, integration of every aspect of our team

Cons: Reports can be a little difficult to navigate

Overall: I've been the coordinator for a summer-recreational swim team for the past 5 years. In that time, we transitioned from paper documentation to SwimTopia. I do not know how I could have handled all the tasks involved - from registration of swimmers, to coaching communications, to meet schedules and volunteers, and sales of spirit gear - JUST TO NAME A FEW! SwimTopia gives me, my swim team parents, swimmers, AND coaches - one website to go to for everything. We've grown from 135 to 200 swimmers, and none of that would have been possible without SwimTopia!

Recommendations to other buyers: Give it a try! It's easy to get started, and it pays dividends immediately

Vendor Response

by Team Topia on November 11, 2016

Thanks for the feedback Stefan, we'll keep working on simplifying our system! Our goal is to be as intuitive as possible. I'll reach out to you for more specifics. Thanks!

Everything you need to run a swim and dive team,

Nov 10, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use, meets all our needs. Parents love it

Cons: The mobile app is fairly useless, need top be able to do meet signups via mobile

Overall: Our summer swim and dive team has 200 athletes ranging from u7 who are just learning to swim to u18 who are going to swim at NCAA level. We love the registration capabilities. Swimtopia let's our parents self manage all registration simply, and our treasurer loves how simple it is to get money directly into our bank account. Our coaches have an easier time with meets because we get the online meet entries. I love that it takes me thirty mins to prep the file and import it into meet manager. The team is very responsive to support questions.

We got rid of signup genius for volunteering, we got rid of Active's registration software. This year we'll try to move away from Hytek team manager.

We plan on automating dive entries this summer

Recommendations to other buyers: The help videos and tutorials are very helpful

Vendor Response

by Team Topia on November 11, 2016

Thanks Miklos, we hear you, we're working on adding more functionality to the app! Glad we've helped you streamline your operations!

Lake Marion Lasers

Nov 09, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Meet manager

Email functionality

Setting up web pages

Cons: Sometimes need to dig down several layers to find right thing.

Wish that custom templates were available for B league

Wish that forward functionality was available for email

Overall: Everything in one place, easy way to manage critical elements during a very hectic summer season. Establishing the website is quick. Can keep certain elements private so that only swim families can view while others can be viewed by general public.

Meet manager aspect is very simple

& allows coach to seed a meet quickly.

We're now entering our third year of use & wouldn't be without it.

Recommendations to other buyers: Selected daily use for SW, but this is only from May-Aug

Vendor Response

by Team Topia on November 11, 2016

Thanks so much for the review Lesley. We'll keep working on simplifying and improving SwimTopia, your specific feedback helps us with that process!

Swimtopia has made it very easy to organize and communicate with our swim team.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The communication tool is very easy to use. I like that I am able to pick specific groups to email. I also like that I can create templates for volunteer jobs one time and use them over and over. Such a time saver!

Cons: It would be nice if there was a paypal option for registration instead of using the current payment option. Right now we collect checks or cash.

Overall: Easy to organize a large team. Easy communication tools. Love the templates for volunteer jobs. I also like that I can sort athletes by age, gender, etc.

Vendor Response

by Team Topia on May 24, 2018

We're so happy to hear we're saving you some time and effort Erica!

We integrated with PayPal in the past but we had customer service complaints and the lack of integration offered by that platform meant that people were abandoning their registration forms. It wasn't a good fit for us. Happy to chat to you more about this offline. I'll reach out.

Thanks so much for the feedback!

Elli
Director, Sales & Marketing

We love swimtopia! We have a professional website without the cost or the effort.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The fact that Swimtopia was created and is managed by people who know swim means everything is just right for swim teams. They are responsive to new ideas and quick to make changes that need to be made.

Cons: We would love to see improvements in the communication module. Filing systems, copying emails, resending or forwarding emails, and pasting formats and not just typing.

Vendor Response

by Team Topia on May 24, 2018

So glad to hear you're enjoying SwimTopia Elizabeth! Thanks for the feedback about communications, we do have enhancements to that area of SwimTopia on our road map. Please keep the feedback coming. All enhancements come from customer input!

Have a great season,

Elli
Director, Sales & Marketing

Easy to customize for team reps and navigate for swimmers/parents

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is great to have ONE place where we can direct the parents, swimmers and volunteers all season. Very easy to keep information current on the home page and no longer need to constantly send emails to parents with information as the season progresses. From registration through the last meet of the season, Swimtopia is the website our swim team relies on for meet sign ups, calendar updates, schedule and volunteer needs.

Cons: Communicating with members from 2 seasons ago requires changing the current season. It'd be nice to be able to send emails to members from 2017 winter or 2017 summer seasons without changing the seasons around.

Vendor Response

by Team Topia on May 24, 2018

Thanks for the feedback Andrea! So glad to hear we've help simplify things for your team. Thanks for the feedback about the season changes and communications, we'll look into ways to solve that in the future.

Have a great season!

Elli
Director, Sales & Marketing

thought of everything our team needs from registration to end of season awards! Great customer help!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very easy to use. Great opportunities for individualization. And it seems like they've thought of everything...even webinars to train users.

Cons: I can't think of anything negative to say about our experience. Even when we've experienced glitches, customer service has walked us through.

Overall: Save time/energy setting up our season - from registration, communications, running reports, meet entries, ordering merch, etc.

Vendor Response

by Team Topia on May 24, 2018

Thanks for the feedback Annie! We're so glad to hear we're helping your team stay organized!

Have a great season,

Elli
Director, Sales & Marketing

This site helps keep my team organized w/ announcements, schedules & entries. Parents and I love it!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Having all the basic organization tools in one place. I also love that it talks with Team and Meet Manager!

Cons: I wish the mobile app was a little more efficient for coaches. It would be helpful if entries and some other things were available to admins on mobile devices.

Vendor Response

by Team Topia on May 24, 2018

Thanks so much for the review Lee! We're glad you're enjoying SwimTopia. Adding features to our mobile app is high on our list of development priorities!

Thanks for the feedback,
Elli
Director, Sales & Marketing

Eady to use, excellent customer service

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Compatibility with team manager, friendly user interface , very easy to train different users and assign the various roles

Cons: Some features are still unavailable , would love to see more features in the app (like being able to declare attendance)

Vendor Response

by Team Topia on May 24, 2018

Thanks for the feedback Orna! We're glad to hear you find us easy to use, as that's a main goal for us!

We do have mobile app enhancements on our road map! Thanks,

Elli
Director, Sales & Marketing

Thank You SwimTopia

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very user friendly. You do not need to be a computer programmer.

Overall: Our team is run by a board of volunteers and from season to season the management of the team changes and so did many of the processes of running the team. When I took over 3 years ago I knew there was a better way to manage 150+ swimmers and families. There were lists written on paper, documents on various peoples hard drives; I wanted everything in one place and organized.

SWIMTOPIA! Thank you, you have made my life so much easier!! The SwimTopia setup is very user friendly and it looks great; the end-user's experience has been extremely positive, our parents love having all the information on-line and in 1 place; the help-desk is prompt and very helpful; they have thought of everything and our constantly improving processes.

We are going into our 3rd season with SwimTopia and we now have 3 other teams in our league happily using SwimTopia too. I am extremely pleased and would recommend SwimTopia to other swim teams.

Swimtopia makes team management easy

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software is very user friendly. This is the first team management tool I've used & it's easy to pick up. Any questions I've had have been answered in a matter of hours. Super impressed with the product.

Cons: Wish there was a feature to check sent emails (see who has opened emails that system has sent).

Overall: Wonderful! I'm new to using team management software - for years, used many, many spreadsheets to keep track of payments, contacts, kids shirt sizes, etc. Swimtopia has made my volunteer job super easy!! And their help team is AMAZING!!

Vendor Response

by Team Topia on November 05, 2018

Thanks so much for the review and for sharing your feature suggestion Kim. We'll keep that in mind for the future. We're always glad to hear we're making the job easier for swim volunteers!

Elli

Director, Sales & Marketing

Swimtopia has saved us so much time with everything we need in one place.

Jun 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Having all the information in one place saves us so much time. Ths software has made a huge difference for our team, we love it!

Cons: I cannot think of one. I am mostly a user now and use it for communication with the tram and that all works great

Vendor Response

by Team Topia on June 08, 2018

Thanks so much for the review Lynne. We're glad you're finding SwimTopia so valuable! Have a great swim season!

Elli
Director, Sales & Marketing

With Swimtopia (we started using it in 2015) managing our summer swim team is a lot easier!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The website features and it is very easy to put swimmers in races before transferring to Meet and Team Manager software

Cons: The e-mail system - it is not possible to receive e-mails with the software. We had to set up another account. So, for team related messages we use swimtopia, but when a parent responds and need an answer it needs to be send from another accout.

Overall: Managing your team is a lot easier with Swimtopia!

Oh I forgot. People like to use the app, but apparently it still is not possible to register swimmers with the app.

Vendor Response

by Team Topia on May 24, 2018

So glad to hear we've made life easier Ingrid! Thanks for your feedback! We have enhancements to both the communications module and the mobile app on our road map!

Please keep the feedback coming, everything we add to SwimTopia comes from customer input!

Thanks,

Elli
Director, Sales & Marketing

Big fan of swimtopia after long time use of a competitor's product

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use, customer support

Cons: Would prefer an automatic best times list

Overall: We switched our summer swim team software over to swimtopia last summer after years with a competing swimming software program. As the team's VP in charge of a lot of different functions (but mostly the web site), I loved swimtopia! The web site was so easy to update and there were so many functions that I kept noticing throughout the season. But the #1 reason I was such a big fan was the customer support we received from the Swimtopia folks. They absolutely went the extra mile to make sure we were using all of the program's functions and made it a super smooth transition for us.

Vendor Response

by Team Topia on November 11, 2016

Hi Mark, thanks for the review! We've got that on our roadmap for a future release!

Saved my sanity!

Nov 10, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use

Cons: The software is great! Would like a better app!

Overall: Swim Topia has made it so much easier for me to run our summer league swim team. I can easily assemble volunteers, figure out which kids are available to swim and communicate with my team all with a few short clicks from my computer. It was so easy to set up and I had a website up and active within a few hours of receiving my SwimTopia links!

I especially love the registration portion. This was the area which was the most work for me at the beginning of the season. Gathering list of peoples names collecting their payments and making sure that we had all of the correct information was always a challenge. But now everyone simply registers online and pays their fees right up front. We activated the credit card payment acceptance and I don't even need to run to the bank!! We even have managed to set up our merchandise options on the website. Everyone orders directly through there so that has simplified that process as well.

We love Swimtopia!'

Recommendations to other buyers: Take advantage of the trial. And try it for yourself!

Vendor Response

by Team Topia on November 11, 2016

Thanks for the review Beverly! We're working on our app now in the off season and hope to have some improvements for you by next season!

Best swim team site out there

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: As a head coach, this site does it all for me. Allowing parents to sign up for meets, communications, selling swim swag, registration. Much better than team unify

Cons: There were a few small items last year that they have added as new features. Support has been outstanding.

Overall: Runs my swim team for me. Helps me do lineups, relays, and manage my team

Vendor Response

by Team Topia on May 24, 2018

We're so happy to hear you're enjoying using SwimTopia Mark! Thanks for the feedback. All our feature enhancements come from customer feedback, so please keep it coming!

Have a great season!

Elli
Director, Sales & Marketing

Our team transitioned to SwimTopia last summer and it has made the managing of swimmers much easier!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The capability of this software has made it much simpler and easier for the coaches to manage the swimmers and lineups. Parent volunteer signups has also been streamlined through this software.

Cons: Information on using the software is still a work in progress and could use significant improvement. The learning curve isn't that horrible, but it would be nice to have a user manual of some sort.

Vendor Response

by Team Topia on May 24, 2018

Glad to hear we're streamlining swim team management for your team Peter!

Thanks for the feedback! We have an online Help Center (help.swimtopia.com), rather than a "user manual" that we're constantly adding to. Please send us more specifics on topics you'd like more info on and we'll be sure to add to it.

Thanks,

Elli
Director, Sales & Marketing

It works so good! And you can broadcast everything!

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can broadcast everything and you can see heat sheet with all the estimated times. The overview page is useful too.

Cons: Every time it updates it messes up sometimes. Also, it doesn't connect to the whole team sometimes. So not everyone can keep track. but successfully i can.

Overall: For the swim team I've been on, it is very useful to keep track of all scores, on what's going on, and to keep track of heat during meet. And estimated start times so everyone is aware.

Vendor Response

by Team Topia on July 24, 2018

Hi Jerrimee, thanks so much for the review! It sounds like you're specifically talking about our new mobile app features. I'm glad you like them! If you can email us at help@swimtopia.com with more info on how it's 'messing up' that would be super! It's a new release so may still have some kinks to work out. Thanks!
Elli
Director, Sales & Marketing
www.SwimTopia.com

SwimTopia is great for Registration and Meet Sign Ups

Nov 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reports, Meet Sign Ups, Relay assignments, Registration

Cons: None, any issues we have had with the software have been addressed promptly.

Overall: As a coach and administrator the website takes care of our Summer League Registration and We can monitor swim meet registration. We can pick out the few who are not in or out and give them a call to see if they are in for the meet. Relays are easily made with the site too, automatically putting together the relay orders for a 300 swimmer team greatly reduces the time for the coaches use to spend putting the teams together. SwimTopia has been a great Tool for our swim team.

Recommendations to other buyers: None

Great program

Oct 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved how easy r was to update things and it's also great for setting permissions so that you can delegate jobs to other people.

Cons: There are a few issues of functionality for the online shop and a couple of reports, but the good news is that the support staff is amazing and can help find work around for just about anything. And the development team is quick to try to find solutions to any issues that arise.

Overall: I loved my first season of summer swim with SwimTopia and look forward to using it again for next season! I can't wait to integrate Meet Maestro and see what the app brings.

Vendor Response

by Team Topia on October 17, 2018

Thanks for the review Dely! I'm glad SwimTopia has been helpful for your team and that our Customer Happiness Team have provided good support when you needed it. We have some improvements in the pipeline for the online store. We think you'll love Meet Maestro too!

Elli
Director, Sales & Marketing

Thousand Oaks Family YMCA Riptide

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Swimtopia has completely changed the way we run our team and communicate with parents!! It's awesome!

Fantastic platform for our swimteam

May 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of Use, customization, we pay system, web store, meet signup is simple and Hytec interface is great

Vendor Response

by Team Topia on May 24, 2018

So glad to hear we're working for your swim team! Thanks for the feedback!

Elli
Director, Sales & Marketing

SwimTopia Fans

Nov 12, 2016
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use

Cons: Unable to customize reports

Overall: We've been using SwimTopia for 4 years and are happy to have made the switch! The ease of use, functionality and customer support are just a few of the strong points.

Recommendations to other buyers: Great product for small to mid-size teams

Vendor Response

by Team Topia on November 14, 2016

Thanks for the review Lisa! I'm glad we've been working well for your team all these years. We've made reports more flexible by allowing for CSV downloads and more options for information you want included, time frames etc. and we have plans for improving reporting flexibility in the future! We're working on it, thanks!

SwimTopia is a lifesaver!

Jan 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: SwimTopia is a very versatile and timesaving tool for swim teams. Working with volunteers only, time is important as no one is getting paid to do the work needed to run the team. Since implementing SwimTopia, our volunteer base has grown in size simply because the job isn't so difficult anymore. That alone speaks volumes! From registration to meet sign ups to emailing the team, it's all so completely seamless! This is a product I would highly recommend!

Outstanding

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Great way to communicate with families and prepare for swim meets.

Overall: Using swimtopia has been a wonderful experience for our summer league team. The coaching staff and the parents have found it extremely useful.

FAST review

Nov 16, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

Comments: I have used a few sites similar to this for sports and camps. Swimtopia has by far been the easiest to use. Not only is it super user friendly but it is capable of tracking the whole season. I can sign my kids up for meets and track their times in this program. It was also a good way to sign up and track the various volunteer jobs swim meets require. I'll be happy to sign my kids up again next year.

Swimtopia Rocks!

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Keeping everyone informed with up to date info is a must with hectic summer schedules and a fast pace season.

Programmer is not one of the many hats that I wear. Fortunately we found

SwimTopia. With easy, plain language support pages, we were able to implement our website for our swim team without any hiccups.

This system is well thought out and user friendly. 2 thumbs up!!

The best out there!

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: User friendly

Cons: Can't think of anything

Overall: Swimtopia has been an awesome addition to our swim team. Our organization has increased and has been better accessible. Registration is easily done quickly 24 hours a day. Meet sign ups, quick and easily organized for dual meets and championships. Swimmers enjoy seeing their stats stack up with repeated use.

Love SwimTopia

Nov 13, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: This was our first year with SwimTopia after switching from another online system. It was WAY better. As a coach, I could do the line-ups easily and all the swimmers times for the year were at my fingertips. Also, I can run reports on their progress and share them with parents, which was really appreciated! Never going back....

Very straightforward and easy to use.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Like I already stated, it is very straight forward and easy to use. It can be applied to any number of occasions.

Cons: I am not really sure what the cons would be since I have not had a whole lot of experience with it.

Vendor Response

by Team Topia on May 25, 2018

Thanks for the feedback Simona! We're glad to hear it's been easy to use as you get started!

Please keep the feedback coming as you gain experience, as that's how we decide feature additions and enhancements!

Have a great season,

Elli
Director, Sales & Marketing

Swimtopia utopia

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Swimtopia has really streamlined our summer swim league's communication and capabilities. We are able to grow our team and implement new policies and actually track them for accountability. Our team is running more smoothly than it every has before!!

Vendor Response

by Team Topia on January 13, 2017

Thanks for the review Katie! Glad it's helping your team :)

I swimtopia

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Swimtopia has made my life so much easier! It has improved my communication with the team. The registration piece of it has increased participation. I also love the ease of running reports. Running swim meets is easier too. The customer service is top notch. Overall I completely satisfied.

Just what our swim team needs

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

Comments: SwimTopia works very well for our swim team. With 185 swimmers, we were easily able to keep our team organized and informed. Meet entries were a snap and the reports Swimtopia generates were very helpful in determining swimmer progress throughout the season.

Swimtopia at its best

Nov 09, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Easy use

Cons: Wish that the merchandise part of the website was a bit easier to use.

Overall: Used swimtopia for the first time this past summer and enjoyed the user friendly aspect of it. I was able to send mass emails to the entire team or break it down to just a group.

Vendor Response

by Team Topia on November 11, 2016

Hi Irma, thanks for your feedback. We're working on improving our merchandise section, especially reporting, by next season. We appreciate your feedback!

Changed the way we managed our swimteam!

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use- fantastic customer support

Overall: Swimtopia made everything from registration to organizing meets and merchandise So much easier and saved us hours of work every week!

Overall swimtopia

Nov 09, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Comments: I'm a swim coach and my team provides us this program to work with swim meets and time trial reports. This is absolutely a great program to have with small and large teams .

Swimtopia is a time saver!

Nov 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to figure out, especially for parents that are not technology savvy. Also, It makes working with 110+ swimmers easier.

Cons: It sometimes would glitch or have times where swimmers were not entered in events that they should have been saved to.

Overall: Using Swimtopia for my summer swim league helped my coaching staff and myself during the season. The ability to email certain groups of parents made registering swimmers for meets super easy. Also, being able to see different line up options based on swimmer times really was convenient for making the best line ups possible, as well as for championships. I would definitely recommend!

Recommendations to other buyers: n/a

Vendor Response

by Team Topia on November 11, 2016

Thanks for the review Emily. Your situation sounds unique, I'll reach out to you for more specifics!