# SwimTopia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SwimTopia the right Sports League solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148278/SwimTopia/reviews --- SwimTopia 4.8 (74) [View alternatives](https://www.capterra.com/p/148278/SwimTopia/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SwimTopia Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews SN Sarah N Parent RepSports, 11 - 50 employeesUsed the software for: 6-12 months. “The best feature I've used this year is being able to create sub groups (roster groups) to place different swimmers in, which helps in management and communication.“ June 4, 2024 JT Johanna T Swim CoachSports, 2 - 10 employeesUsed the software for: Less than 6 months. “Some of the meet result formats (sent from other teams) are not supported - and you don't know this until you go to upload them onto Swimtopia.“ March 3, 2021 SB Stephen B Meet CoordinatorSports, 11 - 50 employeesUsed the software for: Less than 6 months. “Live meet coverage, now I don't have to rush around and see what event they are on to watch my kids swim. With everything live I can make my way to the pool to watch or just to make sure my swimmer is ready to go.“ May 6, 2021 SB Stephen B Meet CoordinatorSports, 11 - 50 employeesUsed the software for: Less than 6 months. “It was hard to find, I was using other apps and wasn't too impressed with them. “ May 6, 2021 DD Dennis D Head CoachSports, 2 - 10 employeesUsed the software for: More than 2 years. “After using Active Hy-Tek and Team Unify for years prior, we switched to Swimtopia and it is by far the best online platform for organizing your team and running meets.“ January 27, 2021 MS Mark S Swim RepSports, 2 - 10 employeesUsed the software for: More than 2 years. “This created a good bit of duplicate work as we had to research and follow up on non-standard answers.“ February 4, 2021 DB David B CASL Swimtopia LiaisonSports, 51 - 200 employeesUsed the software for: More than 2 years. “I love the "full features" that it provides from hosting a website that promotes the team to actually hosting and running a swim meet. “ March 2, 2021 DR Dayna R KSTC Parent Dive CoordinatorSports, 2 - 10 employeesUsed the software for: 6-12 months. “That I wasn't able to save a group list. “ January 5, 2021 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joe P. Engineer Defense & Space Used the software for: 2+ years ### "The perfect solution for summer swim team management" August 14, 2019 5.0 Very pleased overall and can’t imagine life running the swim team without a tool as effective as SwimTopia. Have no regrets about purchasing this product. Their customer support is fantastic- always responsive and knowledgeable. Pros It already includes most of the features anyone would need for running a summer swim team. It is fairly intuitive to use and once it is initially setup it is very easy to update and maintain from season to season. Cons The lack of a mobile app that allows more features such as meet signup is the one thing I wish it had. Text message capability would also be good - the push notifications are helpful but text messages would be ideal. Alternatives considered [SportsEngine Motion](https://www.capterra.com/p/172603/GoMotion/) Reason for choosing SwimTopia SwimTopia seemed to offer the best value for the money and the user interface seems better for summer swim team families that don’t have a lot of time to learn a new website tool. Review Source Response from Team Topia August 14, 2019 Thanks for the helpful feedback Joe. We're glad to hear that SwimTopia has helped you run your team. We'll keep working on the mobile side! Elli Director, Sales & Marketing KT Kameron T. Secretary of Gwinnet Co. Swim League Sports Used the software for: 6-12 months ### "League wide site " August 13, 2019 4.0 Overall our league has been very happy with the transition to the program this year. Everyone was extremely nervous at first but once they received help from the happiness support team they were put to ease. As a league we felt that our questions were answered in a very timely manner and we were listened to when problems occurred. Pros Our league recently switched to use swim topia. We have 43 teams that are in the league all on the same operating system now. The ease of the system is quick to learn, it easily brings the league together onto one easy platform for instant results to be displayed, and linked our communication as a board to all the teams top personal. Cons We still have a few reports we are waiting to receive in making our summer program run flawlessly. I would love to have more options when it comes to communicating with just one team over a group/role option. Alternatives considered [SportsEngine Motion](https://www.capterra.com/p/172603/GoMotion/) Reason for choosing SwimTopia More options were offered and the board members making the decision had more experience with Swimtopia on their team level. Review Source Response from Team Topia August 14, 2019 Thanks so much for the review Kam! We really enjoyed working with GCSL and are looking forward to continuing to improve with you. Elli Director, Sales & Marketing SN Sarah N. Parent Rep Sports Used the software for: 6-12 months ### "Many good features, but some improvements needed" June 4, 2024 4.0 Overall it has been fairly easy to learn the system, with a few nuances that I needed to search for information on. But the customer service has been excellent, and the tutorials provided are great. I haven't had to search long when I need to find out how to do something new. A live chat with customer support would be nice (or even a chat bot), but they still provide good support via emails. Pros I like that it's a one-stop-shop for everything we need for managing our team - from registration, to website management, to managing meets and events. The best feature I've used this year is being able to create sub groups (roster groups) to place different swimmers in, which helps in management and communication. Cons My least favorite aspect has been that I cannot schedule communication in advance. It would be very helpful if I could write up various announcements that I know I'll need to send out each week, and schedule them in advance to be sent out. The communication feature also does not save messages as a draft, which would also be a helpful feature. As it stands now, I write all my messages in a Word doc and then need to copy/paste and reformat in the Swimtopia messaging system each time I want to send something out. Review Source DB David B. CASL Swimtopia Liaison Sports Used the software for: 2+ years ### "Ideal for Summer Swim Leagues & School Teams" March 2, 2021 5.0 Excellent. Tech Support has been very responsive when we have needs. Pros I love the "full features" that it provides from hosting a website that promotes the team to actually hosting and running a swim meet. It handles registration & waivers, purchasing of merchandise, fee payment, meet entry, and meet management. Swimtopia has also incorporated the ability to accept entries from teams that use other swim team management software. And it is so easy to use. Cons Any issues that we have had, Swimtopia has been great to make adjustments and fixes. Alternatives considered [SportsEngine Motion](https://www.capterra.com/p/172603/GoMotion/) Reason for choosing SwimTopia The developers have been great to help us with any custom features that our league required. Additionally, in looking at the other products, we did not feel confident that our short term volunteers would be able to drive the software effectively. Swimtopia is so easy to use compared to other products. Review Source Response from Team Topia March 4, 2021 Thanks so much for your review David. We've enjoyed working with CASL over the years and are happy to hear we meet your needs and have been easy to use and work with! Elli, Director of Sales & Marketing GS Gadi S. Head Coach / Owner Sports Used the software for: 2+ years ### "Love SwimTopia" February 4, 2021 5.0 I have used Swimtopia for almost 10 years, they are a great platform that I highly recommend. The website is easy to use and looks great! Pros The software is so easy to use and set-up. Very intuitive for both administrators and users. Cons Like any software, there is a learning curve and some workarounds. However, the support team is always there and very helpful when I need it. In my experience, they always respond within 24 hours, normally much faster. Reason for choosing SwimTopia Clean looks, feel, and ease of use. Switched from [SportsEngine Motion](https://www.capterra.com/p/172603/GoMotion/) Team Unify was very difficult to use, with little to no support. The Webpages do not look as good and they are incredibly expensive. Review Source Response from Team Topia February 8, 2021 Thanks for the review Gadi! We are so happy to still be serving you, 10 years on! Elli, Director of Sales & Marketing RS Robert S. Swim Team President Sports Used the software for: 6-12 months ### "Pinecrest Swim Team and GDSA First Year Review" August 26, 2019 4.0 Swimtopia allowed our teams and league to go paperless. Instead printing and filling out several forms for everyone swimmer, the information was kept online. It made the teams more efficient. Pros The user friendly enviroment. This was our leagues first year using Swimtopia. Everytime team, coaches, computer scorers and board members enjoyed using the software. It made everyone's job easier. Cons Software could not handle preliminary/final type swim meet. Also, did not have circle seeding. This caused us to use another product to run our championship. Reason for choosing SwimTopia Cost, Ease of Use and Setup, Customer Service, and Made for Swim Teams. Review Source Response from Team Topia August 27, 2019 Thanks for the review Robert! We're glad to hear we made people's jobs easier this year. We definitely plan to add more comprehensive meet management features to handle all types of meets in future. Thanks, Elli Director, Sales & Marketing SW Susan W. Swim Team Rep Sports Used the software for: 6-12 months ### "The coach loves it" August 13, 2019 4.0 Pros The coach really likes using it for the meet features. Customizing the pages is super easy and lots of options. Cons The registration set up is missing some options that were easier and needed on or previous software. Emailing could be better too. As an admin I would want to see all emails sent. Duplication has occurred because of not seeing that. Switched from [SportsEngine Motion](https://www.capterra.com/p/172603/GoMotion/) The new coach wanted to because he was used to it Review Source Response from Team Topia August 14, 2019 Thanks for the constructive feedback Susan, our customer input is so important for shaping our road map. We'll keep working on our registration and communication features. We're glad to hear your coaches are enjoying it so much! Elli Director, Sales & Marketing Shelley B. Director of Career Services Higher Education Used the software for: 2+ years ### "AMAZING Time Saver!" November 1, 2018 5.0 SwimTopia has positively impacted every aspect of our team. It has streamlined everything from online registrations, to meet sign-ups, to swim time assessment, to volunteer coordination, our end of the year awards! Our team even uses SwimTopia to organize and plan our concessions donations and workers and all of our timers and officials. It is very inexpensive per swimmer (we are a small team, so fairly under-funded, but it is work every penny we pay for the system! SwimTopia, thank you for making my swim-life so much easier! Pros Our swim team started using SwimTopia over three years ago and haven't looked back! While we had folks with experience using other team management software, that software was cumbersome and not intuitive. SwimTopia allows us to check swimmers in and out of meets, make meet line-ups, pull best times and export the meet file all from the pool deck if need be. I can personally say that it has saved me hours and hours each week, allowing me to spend more time working with the swimmers. Additionally, the time I am spending with the swimmers is more functional because I have the data at my fingertips on the deck. With this software, I can make a meet line up in minutes, and then when those last minute cancellations happen, make adjustments in seconds and resend. The online registrations are AMAZING and our roster has grown by over 10% each year we have had SwimTopia. The website allows easy social media integration and promotion! Cons The only challenge for me was a personal challenge. I am not entirely comfortable with 'web site design' and initially thought it was going to be the worst part of the transition to SwimTopia. Despite my reservations, setting up the website was actually very simple! The questions I had were promptly answered by the SwimTopia support team. In fact, we now use the website to share our records, parent handbook, registrations, fundraisers, and volunteer recruitment and schedule. Review Source Response from Team Topia November 6, 2018 Thanks so much for the fantastic review Shelley. We are so glad SwimTopia helps save you time and energy and lets you give more back to the kids! Elli Director, Sales & Marketing VR Verified Reviewer Global Account Manager Computer Software Used the software for: 1-2 years ### "Intuitive and evolving software" August 13, 2019 4.0 The support staff are phenomenal to work with, and the software is great for small to medium sized teams. Pros This is extremely easy to use, which is particularly useful in the swim team industry where most users are volunteers, and many have little or no computer software skills. This is simple to use from day one, especially compared to the main competitor in the industry, which is cumbersome and overly complex Cons This is still a newer software with some advanced still needed, particularly on the Meet Maestro component, which is used to run a swim meet. There are some feature enhancements needed to be at parity with their competitors, of which the company is aware and is working on. Review Source Response from Team Topia August 14, 2019 Thanks so much for the review! We appreciate your feedback and will keep working to add features and functionality that teams need and expect. Elli Director, Sales & Marketing VR Verified Reviewer Showroom and Sales Manager Building Materials Used the software for: 1-2 years ### "Fantastic platform for our swimteam" May 22, 2018 5.0 Pros Ease of Use, customization, we pay system, web store, meet signup is simple and Hytec interface is great Review Source Response from Team Topia May 24, 2018 So glad to hear we're working for your swim team! Thanks for the feedback! Elli Director, Sales & Marketing EG Elizabeth G. Gator Board President Used the software for: 2+ years ### "We love swimtopia! We have a professional website without the cost or the effort. " May 22, 2018 5.0 Pros The fact that Swimtopia was created and is managed by people who know swim means everything is just right for swim teams. They are responsive to new ideas and quick to make changes that need to be made. Cons We would love to see improvements in the communication module. Filing systems, copying emails, resending or forwarding emails, and pasting formats and not just typing. Review Source Response from Team Topia May 24, 2018 So glad to hear you're enjoying SwimTopia Elizabeth! Thanks for the feedback about communications, we do have enhancements to that area of SwimTopia on our road map. Please keep the feedback coming. All enhancements come from customer input! Have a great season, Elli Director, Sales & Marketing AB Annie B. Hurricanes Parent Committee Communications Lead Health, Wellness and Fitness Used the software for: 2+ years ### "thought of everything our team needs from registration to end of season awards! Great customer help!" May 22, 2018 5.0 Save time/energy setting up our season - from registration, communications, running reports, meet entries, ordering merch, etc. Pros Very easy to use. Great opportunities for individualization. And it seems like they've thought of everything...even webinars to train users. Cons I can't think of anything negative to say about our experience. Even when we've experienced glitches, customer service has walked us through. Review Source Response from Team Topia May 24, 2018 Thanks for the feedback Annie! We're so glad to hear we're helping your team stay organized! Have a great season, Elli Director, Sales & Marketing LR Lee R. Summer Swim Coach Used the software for: 2+ years ### "This site helps keep my team organized w/ announcements, schedules & entries. Parents and I love it!" May 22, 2018 5.0 Pros Having all the basic organization tools in one place. I also love that it talks with Team and Meet Manager! Cons I wish the mobile app was a little more efficient for coaches. It would be helpful if entries and some other things were available to admins on mobile devices. Review Source Response from Team Topia May 24, 2018 Thanks so much for the review Lee! We're glad you're enjoying SwimTopia. Adding features to our mobile app is high on our list of development priorities! Thanks for the feedback, Elli Director, Sales & Marketing OK Orna K. Membership chair, board member Used the software for: 2+ years ### "Eady to use, excellent customer service " May 22, 2018 5.0 Pros Compatibility with team manager, friendly user interface , very easy to train different users and assign the various roles Cons Some features are still unavailable , would love to see more features in the app (like being able to declare attendance) Review Source Response from Team Topia May 24, 2018 Thanks for the feedback Orna! We're glad to hear you find us easy to use, as that's a main goal for us! We do have mobile app enhancements on our road map! Thanks, Elli Director, Sales & Marketing IV Ingrid V. Team Reb Used the software for: 2+ years ### "With Swimtopia (we started using it in 2015) managing our summer swim team is a lot easier! " May 22, 2018 5.0 Managing your team is a lot easier with Swimtopia! Oh I forgot. People like to use the app, but apparently it still is not possible to register swimmers with the app. Pros The website features and it is very easy to put swimmers in races before transferring to Meet and Team Manager software Cons The e-mail system - it is not possible to receive e-mails with the software. We had to set up another account. So, for team related messages we use swimtopia, but when a parent responds and need an answer it needs to be send from another accout. Review Source Response from Team Topia May 24, 2018 So glad to hear we've made life easier Ingrid! Thanks for your feedback! We have enhancements to both the communications module and the mobile app on our road map! Please keep the feedback coming, everything we add to SwimTopia comes from customer input! Thanks, Elli Director, Sales & Marketing JC Julie C. manager Sports Used the software for: 2+ years ### "sockswim review" February 4, 2021 5.0 very great customer service and ease into use Pros ease of getting info to families. ability to use phone app for families Cons setting up the page was tricky and took more thought at times. wishing could email select people at times Review Source Response from Team Topia February 8, 2021 Thanks so much for the review Julie! I'm going to email you a link to some information in our Help Center about our communication features. I think we have some tools you might not be aware of. We're glad to be helping you manage your swim team! Elli, Director of Sales & Marketing MR Mark R. Head Coach Used the software for: 6-12 months ### "Best swim team site out there" May 22, 2018 5.0 Runs my swim team for me. Helps me do lineups, relays, and manage my team Pros As a head coach, this site does it all for me. Allowing parents to sign up for meets, communications, selling swim swag, registration. Much better than team unify Cons There were a few small items last year that they have added as new features. Support has been outstanding. Review Source Response from Team Topia May 24, 2018 We're so happy to hear you're enjoying using SwimTopia Mark! Thanks for the feedback. All our feature enhancements come from customer feedback, so please keep it coming! Have a great season! Elli Director, Sales & Marketing SM Sean M. Swim Coach Sports Used the software for: 2+ years ### "SwimTopia is great for Registration and Meet Sign Ups" November 10, 2016 5.0 As a coach and administrator the website takes care of our Summer League Registration and We can monitor swim meet registration. We can pick out the few who are not in or out and give them a call to see if they are in for the meet. Relays are easily made with the site too, automatically putting together the relay orders for a 300 swimmer team greatly reduces the time for the coaches use to spend putting the teams together. SwimTopia has been a great Tool for our swim team. Pros Reports, Meet Sign Ups, Relay assignments, Registration Cons None, any issues we have had with the software have been addressed promptly. Review Source CH Courtney H. Aquatics Director Health, Wellness and Fitness Used the software for: 2+ years ### "Thousand Oaks Family YMCA Riptide" November 10, 2016 5.0 Swimtopia has completely changed the way we run our team and communicate with parents!! It's awesome! Review Source SB Stephen B. Meet Coordinator Sports Used the software for: Less than 6 months ### "I love using this app at meets!" May 6, 2021 5.0 I really like it, easy to follow and navigate. I have already recommended it to several of my friends. Pros Live meet coverage, now I don't have to rush around and see what event they are on to watch my kids swim. With everything live I can make my way to the pool to watch or just to make sure my swimmer is ready to go. Cons It was hard to find, I was using other apps and wasn't too impressed with them. I wish this one was more advertised. Review Source Response from Team Topia May 7, 2021 Glad you're enjoying our app Stephen, thanks for spreading the word! We try to encourage our team admins to tell their team members about the app, but we don't always succeed :) Elli Elli Overton, Director, Sales & Marketing KD Katie D. Head Parent Used the software for: ### "SwimTopia is a lifesaver!" January 13, 2016 5.0 SwimTopia is a very versatile and timesaving tool for swim teams. Working with volunteers only, time is important as no one is getting paid to do the work needed to run the team. Since implementing SwimTopia, our volunteer base has grown in size simply because the job isn't so difficult anymore. That alone speaks volumes! From registration to meet sign ups to emailing the team, it's all so completely seamless! This is a product I would highly recommend! Review Source TS Teresa S. Secretary Sports Used the software for: 1-2 years ### "The best out there!" November 10, 2016 5.0 Swimtopia has been an awesome addition to our swim team. Our organization has increased and has been better accessible. Registration is easily done quickly 24 hours a day. Meet sign ups, quick and easily organized for dual meets and championships. Swimmers enjoy seeing their stats stack up with repeated use. Pros User friendly Cons Can't think of anything Review Source SL Simona L. Board member Used the software for: Less than 6 months ### "Very straightforward and easy to use. " May 23, 2018 5.0 Pros Like I already stated, it is very straight forward and easy to use. It can be applied to any number of occasions. Cons I am not really sure what the cons would be since I have not had a whole lot of experience with it. Review Source Response from Team Topia May 25, 2018 Thanks for the feedback Simona! We're glad to hear it's been easy to use as you get started! Please keep the feedback coming as you gain experience, as that's how we decide feature additions and enhancements! Have a great season, Elli Director, Sales & Marketing IN Irma N. Team rep Sports Used the software for: 6-12 months ### "Swimtopia at its best" November 10, 2016 4.0 Used swimtopia for the first time this past summer and enjoyed the user friendly aspect of it. I was able to send mass emails to the entire team or break it down to just a group. Pros Easy use Cons Wish that the merchandise part of the website was a bit easier to use. Review Source Response from Team Topia November 11, 2016 Hi Irma, thanks for your feedback. We're working on improving our merchandise section, especially reporting, by next season. We appreciate your feedback! EL Emily L. Swim Coach Sports Used the software for: Less than 6 months ### "Swimtopia is a time saver! " November 9, 2016 5.0 Using Swimtopia for my summer swim league helped my coaching staff and myself during the season. The ability to email certain groups of parents made registering swimmers for meets super easy. Also, being able to see different line up options based on swimmer times really was convenient for making the best line ups possible, as well as for championships. I would definitely recommend! Pros It is easy to figure out, especially for parents that are not technology savvy. Also, It makes working with 110+ swimmers easier. Cons It sometimes would glitch or have times where swimmers were not entered in events that they should have been saved to. Review Source Response from Team Topia November 11, 2016 Thanks for the review Emily. Your situation sounds unique, I'll reach out to you for more specifics! Similar Products Featured