# Page 3 | SwimTopia Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SwimTopia the right Sports League solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148278/SwimTopia/reviews

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SwimTopia

4.8 (74)

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Last updated March 13th, 2026

# Page 3 - Reviews of SwimTopia

## Showing most helpful reviews

Showing 51-74 of 74 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KB

Kim B.  
Volunteer - swim team booster board  
Sports  
Used the software for: 6-12 months

### "Swimtopia makes team management easy"

November 2, 2018

5.0

Wonderful! I’m new to using team management software - for years, used many, many spreadsheets to keep track of payments, contacts, kids shirt sizes, etc. Swimtopia has made my volunteer job super easy!! And their help team is AMAZING!!

Pros

This software is very user friendly. This is the first team management tool I’ve used & it’s easy to pick up. Any questions I’ve had have been answered in a matter of hours. Super impressed with the product.

Cons

Wish there was a feature to check sent emails (see who has opened emails that system has sent).

Review Source

Response from Team Topia

November 5, 2018

Thanks so much for the review and for sharing your feature suggestion Kim. We'll keep that in mind for the future. We're always glad to hear we're making the job easier for swim volunteers! Elli Director, Sales & Marketing

LG

Lynne G.  
SAIL Rep  
  
Used the software for: 2+ years

### "Swimtopia has saved us so much time with everything we need in one place. "

June 4, 2018

5.0

Pros

Having all the information in one place saves us so much time. Ths software has made a huge difference for our team, we love it!

Cons

I cannot think of one. I am mostly a user now and use it for communication with the tram and that all works great

Review Source

Response from Team Topia

June 8, 2018

Thanks so much for the review Lynne. We're glad you're finding SwimTopia so valuable! Have a great swim season! Elli Director, Sales & Marketing

DR

Dayna R.  
KSTC Parent Dive Coordinator  
Sports  
Used the software for: 6-12 months

### "Worked really well for our private swim club's swim and dive team. "

January 5, 2021

5.0

Good!

Pros

Was great for communicating with parents about practices and meets.

Cons

That I wasn't able to save a group list. I had to make a new one every time.

Reason for choosing SwimTopia

I was not the one who chose SwimTopia or set up our account. That was done by our swim coordinator. I thought it worked really well for our needs and was affordable. I was one of the administrators who sent out emails / communicated with parents in regards to diving meets and practices. It was nice that I didn't have to use my own email address. This looked much more official and professional.

Review Source

Response from Team Topia

January 28, 2021

Thanks so much for your review Dayna! In order to email a specific group you can use our "Roles" feature. Check out our support material on that (I'll send you a link!). We're glad that overall we've helped out your team!

MS

Mark S.  
Carrier  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Big fan of swimtopia after long time use of a competitor's product"

November 10, 2016

5.0

We switched our summer swim team software over to swimtopia last summer after years with a competing swimming software program. As the team's VP in charge of a lot of different functions (but mostly the web site), I loved swimtopia! The web site was so easy to update and there were so many functions that I kept noticing throughout the season. But the #1 reason I was such a big fan was the customer support we received from the Swimtopia folks. They absolutely went the extra mile to make sure we were using all of the program's functions and made it a super smooth transition for us.

Pros

Ease of use, customer support

Cons

Would prefer an automatic best times list

Review Source

Response from Team Topia

November 11, 2016

Hi Mark, thanks for the review! We've got that on our roadmap for a future release!

DK

Dely K.  
Designer  
Sports  
Used the software for: 6-12 months

### "Great program"

October 10, 2018

4.0

I loved my first season of summer swim with SwimTopia and look forward to using it again for next season! I can’t wait to integrate Meet Maestro and see what the app brings.

Pros

I loved how easy r was to update things and it’s also great for setting permissions so that you can delegate jobs to other people.

Cons

There are a few issues of functionality for the online shop and a couple of reports, but the good news is that the support staff is amazing and can help find work around for just about anything. And the development team is quick to try to find solutions to any issues that arise.

Review Source

Response from Team Topia

October 17, 2018

Thanks for the review Dely! I'm glad SwimTopia has been helpful for your team and that our Customer Happiness Team have provided good support when you needed it. We have some improvements in the pipeline for the online store. We think you'll love Meet Maestro too! Elli Director, Sales & Marketing

MB

Mark B.  
Swim team coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love SwimTopia"

February 4, 2021

5.0

Very pleased with all aspects of SwimTopia

Pros

SwimTopia is easy to use as an administrator and user. Keeps all participants informed through email, keeps track of all swim times, best times, etc. We can customize pages and keep current easily.

Cons

There are very few things not to like about SwimTopia!

Review Source

Response from Team Topia

February 8, 2021

Thanks so much Mark! We appreciate your review and are happy we can help your team! Elli, Director of Sales & Marketing

BW

Beverly W.  
N/A  
  
Used the software for: 2+ years

### "Saved my sanity!"

November 10, 2016

5.0

Swim Topia has made it so much easier for me to run our summer league swim team. I can easily assemble volunteers, figure out which kids are available to swim and communicate with my team all with a few short clicks from my computer. It was so easy to set up and I had a website up and active within a few hours of receiving my SwimTopia links! I especially love the registration portion. This was the area which was the most work for me at the beginning of the season. Gathering list of peoples names collecting their payments and making sure that we had all of the correct information was always a challenge. But now everyone simply registers online and pays their fees right up front. We activated the credit card payment acceptance and I don't even need to run to the bank!! We even have managed to set up our merchandise options on the website. Everyone orders directly through there so that has simplified that process as well. We love Swimtopia!'

Pros

Ease of use

Cons

The software is great! Would like a better app!

Review Source

Response from Team Topia

November 11, 2016

Thanks for the review Beverly! We're working on our app now in the off season and hope to have some improvements for you by next season!

PN

Peter N.  
Parent Volunteer  
  
Used the software for: 1-2 years

### "Our team transitioned to SwimTopia last summer and it has made the managing of swimmers much easier!"

May 22, 2018

5.0

Pros

The capability of this software has made it much simpler and easier for the coaches to manage the swimmers and lineups. Parent volunteer signups has also been streamlined through this software.

Cons

Information on using the software is still a work in progress and could use significant improvement. The learning curve isn't that horrible, but it would be nice to have a user manual of some sort.

Review Source

Response from Team Topia

May 24, 2018

Glad to hear we're streamlining swim team management for your team Peter! Thanks for the feedback! We have an online Help Center (help.swimtopia.com), rather than a "user manual" that we're constantly adding to. Please send us more specifics on topics you'd like more info on and we'll be sure to add to it. Thanks, Elli Director, Sales & Marketing

JH

Jerrimee H.  
logistics  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "It works so good! And you can broadcast everything!"

July 23, 2018

5.0

For the swim team I've been on, it is very useful to keep track of all scores, on what's going on, and to keep track of heat during meet. And estimated start times so everyone is aware.

Pros

You can broadcast everything and you can see heat sheet with all the estimated times. The overview page is useful too.

Cons

Every time it updates it messes up sometimes. Also, it doesn't connect to the whole team sometimes. So not everyone can keep track. but successfully i can.

Review Source

Response from Team Topia

July 24, 2018

Hi Jerrimee, thanks so much for the review! It sounds like you're specifically talking about our new mobile app features. I'm glad you like them! If you can email us at help@swimtopia.com with more info on how it's 'messing up' that would be super! It's a new release so may still have some kinks to work out. Thanks! Elli Director, Sales & Marketing www.SwimTopia.com

ML

Marvin L.  
Head coach  
Education Management  
Used the software for: 2+ years

### "Great for team management"

February 4, 2021

4.0

It's a good product and easier to use than others out there.

Pros

Signing up kids is easy and so is scheduling. The translation from Swimtopia to meet management software is also good.

Cons

Getting the teams website up can be daunting and is definitely confusing.

Review Source

Response from Team Topia

February 8, 2021

Thanks so much for the review Marvin! We're glad to be helping your team. Elli, Director of Sales & Marketing

JA

Jennifer A.  
President/Primary Council  
Sports  
Used the software for: 6-12 months

### "Our swim team is happy with Swimtopia!"

September 21, 2019

4.0

Pros

Easy to use, and customer support is awesome!

Cons

Communications- it can be cumbersome to send emails to smaller groups within the team

Review Source

Response from Team Topia

September 26, 2019

Thanks for the review Jennifer! We're glad to hear we've been easy to use and have provided great service. Sorry to hear we haven't been doing as well on small group communications for you. Have you been using the "Roles" feature? Please reach out to help@swimtopia.com to see if they have suggestions! Thanks, Elli Overton Director, Sales & Marketing

AD

Amy D.  
President  
Education Management  
Used the software for: 2+ years

### "Makes our lives easier"

January 5, 2021

5.0

Great overall

Pros

The registration and meet management functions are the best.

Cons

Some of the navigation tools are a little clunky.

Review Source

Response from Team Topia

January 28, 2021

Thanks for the review Amy!

SLT

Sharon Lynn T.  
Westminster Schools PE Teacher - Summer League Coordinator  
Sports  
Used the software for: 6-12 months

### "Chimney Springs Summer League"

November 27, 2018

5.0

Easy communication options - looking forward to better - more accurate times of kids and communicating the times to parents with whole Swimtopia program implemented next season.

Pros

Website easy to navigate - customer support was superb! Always a webinar - or actual person available to help you and walk you through things. Amazing patience with these support people.

Cons

Not sure about Meet Manager things yet - will be implementing the whole swimtopia this season - we just did website this past year.

Review Source

Response from Team Topia

November 29, 2018

Thanks so much for your review. We hope you enjoy more of the available features next season when you implement them! Elli Director, Sales & Marketing SwimTopia

LG

Lisa G.  
Team President  
Sports  
Used the software for: 2+ years

### "SwimTopia Fans"

November 12, 2016

5.0

We've been using SwimTopia for 4 years and are happy to have made the switch! The ease of use, functionality and customer support are just a few of the strong points.

Pros

Ease of use

Cons

Unable to customize reports

Review Source

Response from Team Topia

November 14, 2016

Thanks for the review Lisa! I'm glad we've been working well for your team all these years. We've made reports more flexible by allowing for CSV downloads and more options for information you want included, time frames etc. and we have plans for improving reporting flexibility in the future! We're working on it, thanks!

ED

Erin D.  
Assistant Head Swim Coach  
Sports  
Used the software for: 1-2 years

### "Great program"

December 16, 2020

5.0

Pros

SwimTopia makes it possible to connect with people during these difficult times.

Cons

Setting up an account for the first time can be confusing.

Review Source

Response from Team Topia

December 22, 2020

Hi Erin, Thanks for the review! I'm glad we've been able to help your team feel connected this year. Sorry to hear you found set up confusing at first. I'll reach out to you for more specifics, as we definitely want it to be intuitive for everyone! Thanks, Elli Elli Overton Director, Sales & Marketing

KS

Kerstin S.  
Aquatic Services Manager  
Sports  
Used the software for: 2+ years

### "Outstanding "

November 9, 2016

5.0

Using swimtopia has been a wonderful experience for our summer league team. The coaching staff and the parents have found it extremely useful.

Pros

Great way to communicate with families and prepare for swim meets.

Review Source

SR

Sharon R.  
  
  
Used the software for:

### "FAST review"

November 16, 2016

4.0

I have used a few sites similar to this for sports and camps. Swimtopia has by far been the easiest to use. Not only is it super user friendly but it is capable of tracking the whole season. I can sign my kids up for meets and track their times in this program. It was also a good way to sign up and track the various volunteer jobs swim meets require. I'll be happy to sign my kids up again next year.

Review Source

JB

John B.  
  
  
Used the software for:

### "Swimtopia Rocks!"

November 10, 2016

5.0

Keeping everyone informed with up to date info is a must with hectic summer schedules and a fast pace season. Programmer is not one of the many hats that I wear. Fortunately we found SwimTopia. With easy, plain language support pages, we were able to implement our website for our swim team without any hiccups. This system is well thought out and user friendly. 2 thumbs up!!

Review Source

RT

Rosie T.  
  
  
Used the software for:

### "Love SwimTopia"

November 13, 2016

4.0

This was our first year with SwimTopia after switching from another online system. It was WAY better. As a coach, I could do the line-ups easily and all the swimmers times for the year were at my fingertips. Also, I can run reports on their progress and share them with parents, which was really appreciated! Never going back....

Review Source

KD

Katie D.  
  
  
Used the software for:

### "Swimtopia utopia"

January 12, 2017

5.0

Swimtopia has really streamlined our summer swim league's communication and capabilities. We are able to grow our team and implement new policies and actually track them for accountability. Our team is running more smoothly than it every has before!!

Review Source

Response from Team Topia

January 13, 2017

Thanks for the review Katie! Glad it's helping your team :)

CG

Cheri G.  
  
  
Used the software for:

### "I swimtopia"

November 10, 2016

5.0

Swimtopia has made my life so much easier! It has improved my communication with the team. The registration piece of it has increased participation. I also love the ease of running reports. Running swim meets is easier too. The customer service is top notch. Overall I completely satisfied.

Review Source

KD

Kristen D.  
  
  
Used the software for:

### "Just what our swim team needs"

November 9, 2016

5.0

SwimTopia works very well for our swim team. With 185 swimmers, we were easily able to keep our team organized and informed. Meet entries were a snap and the reports Swimtopia generates were very helpful in determining swimmer progress throughout the season.

Review Source

LM

Lara M.  
  
  
Used the software for:

### "Changed the way we managed our swimteam!"

November 10, 2016

5.0

Swimtopia made everything from registration to organizing meets and merchandise So much easier and saved us hours of work every week!

Pros

Easy to use- fantastic customer support

Review Source

JC

Jocelyn C.  
  
  
Used the software for:

### "Overall swimtopia"

November 10, 2016

5.0

I'm a swim coach and my team provides us this program to work with swim meets and time trial reports. This is absolutely a great program to have with small and large teams .

Review Source

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