# Hansen Cash+ Call Recording Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hansen Cash+ Call Recording Software - reviews, pricing plans, popular comparisons to other Call Recording products and more.

Source: https://www.capterra.com/p/148292/CASH-Call-Recording-Software

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# 

 Hansen Cash+ Call Recording Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Hansen Cash+ Call Recording

## What is Hansen Cash+ Call Recording?

CASH+ Call Recording for business phone systems, records all incoming and outgoing calls on PRI, Analog or SIP lines at your office. Compatible almost every business phone system. Using the CASH+ Call Recording software you can search and review calls by telephone number, station name, station numbers, line, trunk, call type and much more. Listen to, crop, save or email the recordings as needed. CASH+ is installed on premise and includes unlimited Web clients. It is also very easy to use.

## What is Hansen Cash+ Call Recording used for?

[Call Recording](https://www.capterra.com/call-recording-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$2895

Flat Rate, One Time

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hansen Cash+ Call Recording

4.9 (10)

VS.

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

$2895

Flat Rate, One Time

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (10)

Ease Of Use

5.0 (807)

Value For Money

5.0 (6)

Value For Money

4.9 (732)

Customer Service

5.0 (10)

Customer Service

5.0 (737)

## Hansen Cash+ Call Recording alternatives

[4.7 (1,754)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

[4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

[4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/)

Starting price

$29.00

Per User, Per Month

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/148292/CASH-Call-Recording-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

File Transfer

Move files across different systems or networks

On-Demand Recording

Record the audio of phone conversations for quality assurance purposes

Recording

Record live video calls to play later

Hansen Cash+ Call Recording 5 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Listen to live phone conversations for the purpose of training and assessing agent performance

Move files across different systems or networks

Record the audio of phone conversations for quality assurance purposes

Record live video calls to play later

Get Advice

We can help you find the software with the features you need.

Features

4.7 (6)

4.7

Based on 6 reviews

## Pricing

Value for money

5.0 (6)

Free Trial

Basic

$2,895

Flat Rate,One Time

Value for money

5.0 (6)

5.0

Based on 6 reviews

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## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

4.9

Based on 10 reviews

Filter by rating

5(9)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Colleen O.

Website Owner

Retail

### "Cash + is an excellent choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2021

There are many Benefits Customer satisfaction being number one

Pros

There are so many features picking one is difficult. The ability to track all calls, the training and the ease of implementing the program are all wonderful. And the Customer Service is the best!

Cons

Nothing to complain about whatsoever.We are keeping everyone on the same page and customers are super happy. Training a new hire gor our policies was a breeze.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Julie M.

Office Manager

### "Support is fantastic, and call recording quality is spectacular. Very easy to use. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2018

From this software, I have the benefit of a solid answer to the question "What was said during that call?" No more he-said she-said!

Pros

I love the ability to capture a recording in a sound file that can be emailed to others to review. The vast array of call search options make it easy to find the recording I'm looking for.

Cons

There's nothing I don't like about this software. It's been very reliable. We opted not to go with an audio AND visual recording system - instead opting for audio only - and I find that there are times that I cannot properly determine what an agent was keying on the computer in conjunction with the phone call, however for quality control and Errors and Omissions protection, I can't beat this software!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Thomas S.

Information Systems Manager

Insurance

### "This software is stellar."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2017

Both products we use in one software package.

Pros

The ease of use. The call accounting and recordings are accessible for the dashboard. The software is very intuitive.

Cons

So far there is nothing that comes to mind. The only thing that I can think of is the email notification that we get over the weekend. We are closed and I am not sure there is a way to setup a schedule to not alert over the weekend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 8, 2017

Thank you for taking the time to review the CASH+ Call Recording. We do have the ability to adjust the notification to not notify you on certain days. I will have a technician reach out to you to make the necessary changes.

LM

Loriel M.

Manager

### "Very user friendly program, provides all options you could want! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 31, 2017

Pros

When searching for a program with our phone system, our phone vendor suggested this company and their product. We implemented it over 3 years ago and have been completely satisfied with how it has filled our needs. Their technical support team is top notch and always willing to help with whatever we might need. We were grateful for the referral from our phone vendor!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HJ

Holly J.

### "Fantastic Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 5, 2017

The software integrates with our PMS great, but more importantly, their customer service (on the rare occasion we do need assistance) is top notch. I can usually get someone on the phone who knows exactly what they're doing within 5 minutes of dialing. They follow through on the issues completely, and follow up to make sure everything is still up to standard a few days later. Awesome service, great product that integrates perfectly with our systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

David L.

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 18, 2017

I have compared the features, support and cost with other companies, and this software is great all around.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 18, 2017

Thank you for your feedback David.

AH

Armond H.

CEO

### "It was very stressfull finding the right company but I feel like i hit the jackpot. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 6, 2016

I dare anyone to find a better call recording software, I am a very picky person and I have called about 8 other call accounting and recording software manufactures and spent lots of time on research and let me tell you this system is amazing, it is easy to use, works and is very reliable, and the price is unreal. if you are in the market call them first, do a quick demo and then try to find a better system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Julie M.

Office Manager

### "Cash+ Call Recording software has taken the guesswork out of communication disputes!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 6, 2016

Primarily, Cash+ has been used in our office as a training and coaching tool. Calls are evaluated to ensure that we are meeting our service guarantee to our clients - and to track trends that need to be addressed. We've found, however, that there has been a 'fringe benefit" to our call recordings. Prior to installing and using this software, we occasionally found ourselves in the position where our client and our employee had differing recollections (or simply no recollection) of conversations that affect important issues, such as their coverage options or payment arrangements. Now, when such a dispute arises, we are able to rely on the call recording to determine the facts. I can't stress how useful this has been in resolving "he said/she said" disputes. On the down side, the occasional recording will be "split" into two separate call records in the Cash+ System (caused by a quick loss of internet phone connection), however I must share that the service support team at Hansen Software has always been able to recover the "missing part" of a call, and done so promptly. Hansen's service team assisted me with the set-up of daily and weekly phone reports, and took the time to walk me through the report set-up procedure so that I can handle this task on my own as I seek out new or customized information gathered by the software. I'm always greeted with a cheerful offer of assistance when I call or log in for remote support. I highly recommend Cash+!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Dallas H.

COO

### "Much improvement over previous recording software package"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 6, 2016

Excellent customer service. Excellent product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HZ

Hamid Z.

President

### "Highly recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 6, 2016

Great system and easy to use, support is always there and call them whenever you need them. very happy using Cash +

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)