--- title: "PHOBS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PHOBS Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/148303/PHOBS/" page_type: "product" language: "en" --- # PHOBS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PHOBS ## What is PHOBS? Customized booking engine for your website -Easily integrates on your existing website -Integrate multiple booking engines for more conversions -Supports all types of accommodation -Mobile and Desktop versions -Flexible accommodation inventory managment -Google analytics for marketing and campaign tracking - Multiple languages and currencies - Yielding tools ## What is PHOBS used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price €25 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PHOBS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.virtual-sales-office.com&name=PHOBS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PHOBS 4.9 (24) VS. [4.8 (1,614)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €25 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (24) Ease Of Use 4.6 (5,810) Value For Money 4.9 (24) Value For Money 4.6 (3,585) Customer Service 5.0 (24) Customer Service 4.7 (3,314) ## PHOBS alternatives [4.8 (1,187)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,816)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Lodgify](https://www.capterra.com/p/131924/Lodgify/) [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131924/Lodgify/) [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) [4.3 (251)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Starting price $42.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183836/Amenitiz/) [View all alternatives](https://www.capterra.com/p/148303/PHOBS/alternatives/) ## FAQs about PHOBS Overview ### Which roles and teams benefit most from PHOBS? PHOBS is most used by hotel managers, reservation and front-desk teams, and sales, marketing, and revenue leaders who need to manage bookings, distribution, and guest demand. Executives and data or integration managers benefit from visibility into performance, while commercial teams use it to support direct sales, OTA coordination, and pricing decisions. Answer based on 24 reviews Overview ### What company size and industries is PHOBS built for? PHOBS serves small hospitality businesses first, with 67% of reviewers from small companies and 82% from Hospitality. It is built for hotels, hoteliers, DMCs, travel agents, tour operators, OTAs, B2B operators, and B2C operators, with additional use in Enterprise settings at 22%, often for channel management. Answer based on 24 reviews Features and Usability ### What are the key features of PHOBS? PHOBS offers online booking, room booking, and group reservations for managing accommodation demand. Core functions also include channel management, rate management, inventory control, and payment processing. Additional features cover CRM, lead management, campaign management, reporting and analytics, customer support, and partner management. Getting Started and Support ### What training and onboarding options does PHOBS offer? PHOBS provides in person training, live online sessions, and webinars for teams getting started. In person training supports face-to-face instruction, live online sessions allow guided remote learning, and webinars offer scheduled presentations that can cover product setup and core features. Getting Started and Support ### What customer support options does PHOBS offer? PHOBS provides 24/7 Live Rep and Chat support. Users often describe the support team as helpful and knowledgeable, with quick answers during setup and daily use. Some also mention occasional frustration when they need more effective assistance or a dedicated contact familiar with their specific setup. Answer based on 7 reviews ## Features AI summary Based on 5,334 Reservations reviews Capterra reviewers highlight these features as the top priorities when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) PHOBS supports **Online Booking**, which gives businesses a direct way to accept reservations online. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers other features that reviewers also consider important, including **Payment Processing** (**51%**) and **Customer Support** (**46%**), helping businesses handle transactions efficiently and respond to guest needs more effectively. Online Booking 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Channel Analytics 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Analyze and track performance of channels Partner Management 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information Campaign Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results PHOBS 20 features Allows businesses to offer customers reservations for a variety of activities. Keep notes on the specifics of a reservation including customer information and special requests Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality The ability to reserve times in groups. Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Monitor product stock levels Store information about leads or contacts and track, manage and nurture them throughout the sales process Book meetings and appointments through a website or digital platform Manage channel partners through a portal where they can access all product information Accept, record, and reconcile financial transactions Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage View and track pertinent metrics to find patterns and gain insights from data Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Allows bookings to be made through a third party service Get Advice We can help you find the software with the features you need. Features 4.8 (24) 4.8 Based on 24 reviews ## Pricing Value for money 4.9 (24) Basic €25.00 Per Feature,Per Month Value for money 4.9 (24) 4.9 Based on 24 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (24) 5.0 Based on 24 reviews ## User reviews Overall rating 4.9 Based on 24 reviews Filter by rating 5(21) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MR Mirna R. head of the tourism department Hospitality ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2023 This program has everything you need for managing facilities. It's super user-friendly, and the customer support is top-notch—always there to help with any questions or needs. Pros Customer service, customer service, customer service! They consistently walk me through each step of issue resolution, going above and beyond to provide extra tips and assistance. Cons It's a bit pricey, and the front end could benefit from a touch of modernity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mariana D. Assistant Manager of Sales and Marketing Hospitality ### "„Best channel manager with outstanding customer support“" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2023 We have been using PHOBS for the past 10 years and are quite satisfied with their services and customer support. From the initial setup to daily management it has been a great experience. Pros Quick and easy to operate, works smooth and without interruptions, makes our work easy and time saving. Great PHOBS team is always at our disposal. Cons No major issues. In case of any issues customer support is always there to help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marsida H. Manager Hospitality ### "Good Chanel manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2023 Pros Makes your work easier. Easy to use and customer service is on top. Cons Reservation coming from the website with a non-valid card, does not have the option to send the guest a notice to update the CC. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2023 Dear Marsida, We really appreciate your review. Thanks for choosing us! Kind Regards, PHOBS team SB Sanja B. Sales and Marketing Manager Hospitality ### "Easy implementation and excellent customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2023 Pros A reliable partner in creating a modern, fast, and simply great user experience. Cons Contacting a specific person from customer support, who is already familiar with the work of a specific partner, would lead to the maximum utilization of all options and innovations available in the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2023 Dear Sanja, Thank you for leaving the review. We are thrilled to hear that you are satisfied with our service. Kind Regards, PHOBS Team NL Nikolina L. Reception Public Relations and Communications ### " Experience with Phobs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2023 The experience with Phobs is extremely positive, it makes work easier, and it saves a lot of time for users with its functionality.Also positive in the business itself are actually the employees of Phobs, who are always ready to help clarify, even more than once if necessary. Pros Functionality, ease of use, help and support Cons The situation and the distribution of contingents is a slightly bigger problem Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2023 Dear Nikolina, We really appreciate you taking the time to leave us a review. We appreciate your feedback! Greetings, PHOBS Team RS Ronald S. Manager Hospitality ### "best channel manager software we have used so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2023 Pros It's great to see they are constantly improving and adding new features. They also listen to feedback and their tech support is really good and friendly. We hope it stays that way as they grow as a company. All in all, we are very happy with the service they provide. Cons Deeper integration with other apps is great. It's just a shame that for a small business, activating some of those features which don't come as standard costs quite a lot of money and often times ends up being not worth it - even though it would help modernize our way of doing day to day tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2023 Dear Ronald, Thank you for your kind words. Our team is passionate about providing all of our clients with outstanding experiences and they'll be delighted to know they hit the mark with you. We hope that in the future we'll be able to provide a similarly excellent experience. Kind Regrads, PHOBS Team MZ Marija Z. Hotel Manager Hospitality ### "Make your job easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2023 Pros Easy to use. Great connectivity with OTA's, which makes my job quicker. Excellent customer support. Cons Couldn't find a fault. They are constantly improving PHOBS with new features, they are thing of improvements before you do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2023 Dear Marija, Thanks so much for your feedback! It makes our day hearing about how much our clients love PHOBS and the great service they've received from our team. We have passed on your review to our team. Have a nice day. PHOBS team AV Antun V. Sales Manager Hospitality ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2023 Pros Phobs offers efficient content distribution and streamlines content with centralized scheduling. It provides valuable analytics, supports various platforms, and saves time through automation. Tools and customization options enhance team workflows, making it a cost-effective solution. Customer service is the best part. Cons There's always room for improvement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2023 Dear Antun, We appreciate your feedback! Thank you for taking the time to leave us a review. We are thrilled to hear that you are satisfied with our service. Kind Regards, PHOBS Team BB Barbara B. Revenue manager Hospitality ### "great experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 great Pros easy to use, great support, great value for money Cons A written manual might be useful. but the support is excellent so manual is not a must. Reasons for choosing PHOBS / Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2023 Dear Barbara, Thank your for leaving the review. We're so pleased to hear it's working just as it should and that you're enjoying it so much! We've passed your kind words on to our support team. Greetings, PHOBS Team PM Petar M. Internet Sales and Marketing Director Hospitality ### "Affordable and Stable Revenue Generating Solution for Hospitality!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2023 Phobs was definitely created in mind to deliver more direct bookings for any tourist property. What really makes Phobs stand out from its competitors is a perfect match of advanced technology and expertise. Using Phobs we can effectively provide our guests with the best possible deals and maximize our overall revenue. Pros With Phobs we maximize our reach and online visibility, and connect with a global audience with a great deal of flexibility in rate and inventory management. Cons There is always a constant room for improvement and excellence like in any other tool, but Phobs is well known for its regularly updates and new functionalities almost every quarter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2023 Dear Petar, We appreciate your feedback! Thank you for taking the time to leave us a review. We are thrilled to hear that you are satisfied with our service. Kind Regards, PHOBS Team [View all Reviews](https://www.capterra.com/p/148303/PHOBS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.