--- title: "TextMarks Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TextMarks Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/148305/TextMarks/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # TextMarks Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TextMarks ## What is TextMarks? TextMarks SMS Marketing mass texting service allows small businesses, national brands and marketing agencies to get more customers to respond by SMS. Send text coupons and special offers, beat off-peak downtime, upsell higher margin products, inform customers of hours, locations and new products. ## What is TextMarks used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $199 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TextMarks?[Manage this product listing](https://www.g2.com/products/textmarks/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TextMarks 4.8 (51) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price $199 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (51) Ease Of Use 4.8 (151) Value For Money 4.7 (48) Value For Money 4.7 (129) Customer Service 4.8 (49) Customer Service 4.9 (140) ## TextMarks alternatives [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/144641/TrueDialog/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Hyper-Reach](https://www.capterra.com/p/245868/Alertcycle/) [4.7 (33)](https://www.capterra.com/p/245868/Alertcycle/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/245868/Alertcycle/) [RedFlag](https://www.capterra.com/p/175898/RedFlag/) [4.8 (53)](https://www.capterra.com/p/175898/RedFlag/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175898/RedFlag/) [View all alternatives](https://www.capterra.com/p/148305/TextMarks/alternatives/) ## FAQs about TextMarks Overview ### What problems does TextMarks solve? TextMarks solves delayed, fragmented communication by letting organizations send immediate mass SMS alerts, updates, and event notices to subscribers without relying on email or group-text replies. Administrators can schedule campaigns, use keywords for automated responses, and connect messaging to other systems through an API. Churches, businesses, project teams, and emergency coordinators benefit most. Answer based on 24 reviews Overview ### Which roles and teams benefit most from TextMarks? TextMarks benefits church and ministry leaders, including youth and next-steps pastors, who send congregation updates, event reminders, and engagement messages. Small-business owners and executives use it for customer outreach and announcements. Marketing, administrative, safety, and transportation teams coordinate campaigns, internal alerts, and time-sensitive operational communications. Answer based on 51 reviews Overview ### What company size and specific industries is TextMarks built for? TextMarks is designed for corporate enterprise organizations, SMBs, nonprofits, retailers, marketing agencies, and transit agencies. It fits companies and public-facing groups that need text messaging tools for customer communication, outreach, alerts, or campaign coordination across these sectors. Features and Usability ### What are the key features of TextMarks? TextMarks includes bulk SMS and mass texting for announcements, marketing, and emergency alerts, with scheduled messaging for planned communications. Core features also include mobile keywords, autoresponders, contact and group management, and real-time notifications. Its API and event-triggered actions support integrations and automated inbound messaging workflows. Answer based on 24 reviews Getting Started and Support ### How good is TextMarks customer support? TextMarks provides responsive, hands-on customer support that helps teams set up, learn, and troubleshoot the platform. Nonprofits, churches, and less technical administrators value live guidance, personalized assistance, training, and clear answers to product questions. Support interactions are described as friendly and dependable throughout onboarding and everyday use. Answer based on 13 reviews Getting Started and Support ### What training and onboarding options does TextMarks offer? TextMarks provides live online training sessions to help teams get started. This format supports guided instruction with a trainer in real time, allowing users to review setup steps, ask questions, and cover product basics during a scheduled session. Getting Started and Support ### What customer support options does TextMarks offer, and how do users rate the experience? TextMarks offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and professional, with representatives providing clear step-by-step guidance and quick issue resolution. Reviewers also value direct assistance from live staff when learning features or troubleshooting problems. Answer based on 28 reviews Features and Usability ### How well does TextMarks handle mass text messaging? TextMarks sends mass SMS alerts and scheduled campaigns quickly, making it useful for emergency notices, marketing, and customer updates. Business, church, and event teams value the simple message composer, keyword responses, and API options. Message character limits, occasional delivery delays, and no native image sending can restrict more detailed communications. Answer based on 24 reviews Features and Usability ### How does TextMarks support team communication? TextMarks helps organizations reach employees, members, and event participants who may not check email, using targeted SMS groups and timely alerts. Administrators value fast setup, group-based messaging, and two-way engagement without noisy group-text replies. However, updating employee lists, transferring admin access, and managing subscriber or group approvals can involve manual steps. Answer based on 13 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers highlight these as the features buyers care about most when choosing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) TextMarks supports **SMS Messaging** and **Mass Texting**, so businesses can send direct messages and reach large contact lists efficiently. However, it does not include **Campaign Scheduling**. Instead, it offers other important features that reviewers also value, including **API** (**54%**), **Contact Database** (**52%**), and **Scheduled Messaging** (**49%**). These features help teams connect texting with other systems, organize subscriber information, and plan message delivery in advance, helping businesses manage outreach more effectively and keep communication timely. Mass Texting 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Scheduled Messaging 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send individual or bulk text messages at predetermined times Mass Notifications 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Reporting/Analytics 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Contact Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Mobile Keywords 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Unique word that contains letters or numbers that identifies specific campaigns TextMarks 39 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Autoresponders: Create and automatically send premade copy in response to customer messages - Bulk SMS: Provides templates for mass mobile messaging campaigns - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Interaction Tracking: Track interaction history by documenting conversations for contacts - Live Chat: Ability to chat online in real time - Mass Notifications: Send messages to multiple recipients at the same time - Mass Texting: Send messages to multiple subscribers at the same time - Mobile Alerts: Notifications via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Push Notifications: Trigger clickable pop-up messages - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text-to-Win: Messaging system designed for contests and sweepstakes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.6 (51) 4.6 Based on 51 reviews ## Pricing Value for money 4.7 (48) Basic $199.00 Per Month Value for money 4.7 (48) 4.7 Based on 48 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (49) 4.8 Based on 49 reviews ## User reviews Overall rating 4.8 Based on 51 reviews Filter by rating Counts reflect reviews available in this feed. 5(39) 4(12) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Chelsey R. Executive Creative Director Used the software for: Less than 1 year ### "Amazing Customer Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2019 Textmarks as a platform is extremely well put together and user friendly. The dashboard is easy to navigate and software is incredibly responsive. What sets it apart is the incredible team behind the platform with support and sales staff at the ready to assist with all of your questions. In addition, the friendly and patient demeanor these team members possess makes a world of difference during setup and integration. Having someone to call on for support and having that someone be as responsive as the Textmarks team has seriously made the difference in my choosing to commit to this platform. I'm looking forward to working with Textmarks for the foreseeable. Pros Ease of use and responsive platform. Customer support team is extremely helpful and available. Cons There is nothing that comes to mind. The team behind this platform makes it top notch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Making our lives easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 5, 2020 With TextMarks, I have been able to provide my clients with multiple ways of reaching our goal. I upload restaurant menus to web pages and link them via QR code, still, a lot of people don't know how to use QR codes or refuse to fuss with newer technology. Luckily, practically everyone knows how to send a text. That's why I use TextMarks to automatically send a menu link to anyone who texts in a specific keyword. It is so easy to use and has eliminated so many headaches for my clients. You know something is great when it works really well in the background, and you don't even have to think about it. Pros I love that they are so generous with the amount of texts and keywords you get, I never feel like i'm counting or worrying about going over any limits. I also love how easy it is to set up keywords, someone is always quick to respond to any questions I have and especially quick to activate my keywords. My clients absolutely love that I integrated a short-code text into my service and it has made so many people's lives easier, especially mine. Cons As a startup $200 per month for the cheapest plan was a little daunting, especially since I didn't yet have that many customers and income to cover expenses. But, a short code text service improves my product substantially and I feel like it is essential to my business, so I signed up. Well, TextMarks has a great starting promotion that made the service very affordable for me until I got to profitability, and so far, I haven't had any trouble paying for it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Communications Manager Used the software for: 3-5 years ### "Great customer service and simple product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 20, 2018 Easy to implement for our clients. Pros The product offered is simple to use and easy to get started. Customer Service has been extremely responsive and helpful every time! We've been using the product for years. Cons It's a little bit of a pain to have to wait for new programs to be registered, but all I have to do is send an email and it's completed usually within a day, so all in all it's not a hindrance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Youth Pastor Used the software for: 3-5 years ### "TextMarks product Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2019 My experience with TextMarks is absolutely great. I love the concept, the software is user-friendly and the diversity and quantity of applications that are offered to help us market our church and church ministries as well as enable us to stay connected with our church leaders & members is extremely useful. I especially appreciate that when I want to learn something about the program or ask any specific questions I receive through instructions from a live person. Pros I am the adminsitrater for the text program which our church uses to communicate news and updates to current & new church members. I love how we can stay connect to our church members, keep them plugged in and informed. The program works great to introduce new activities and short notice changes. I especially like that it is not set up like a group text so people don't contiunually get bumbarded with new text from people who would be responding. if it were a group text. Cons The only draw back to the program is that I cannot add subscribers when requested, they must add themselves. I have had people request to be added but as an adminstrater I could not add them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Julie C. Owner Used the software for: 3-5 years ### "Affordable Text marketing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2018 This is a perfect solution for my small business clients who want to not only give their customers offers, but just keep in contact with them. Manageable and simple to use. I would definitely recommend! Pros Super simple to use and schedule multiple texts in advance. Love the auto-responds as well. Cons I don't really have any cons to report as TextMarks works well for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrea S. Director of Team and Culture Used the software for: Less than 1 year ### "Easy Implementation and Use " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 13, 2020 Overall, our experience so far with TextMarks has been positive. We have been able to quickly reach a broader segment of our organization that does not regularly access their emails or HR self-service portal for important announcements, which has significantly improved team member and leadership communication. Pros TextMarks has been extremely useful in helping to quickly and easily get information out to our team members during COVID-19. Initially used to communicate important alerts and notices, we have now transitioned to using it for additional communications within the business. What I like best about TextMarks is how easy it is to use and the implementation was quick. I was able to send out a text the same day we set up our account. Cons There have been a few instances where the uploading and syncing of CSV files has been challenging. One time I was told it was a system error. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Vice President Used the software for: Less than 1 year ### "Texting for automotive" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 6, 2020 This has helped us better communicate with our employees, many of whom do not rely on checking email daily as part of their job duties. Pros We love the ability to text our employees, either to the whole company or to customized groups. Cons It was a little clunky to setup and to update our employee lists. I should just be able to upload our new hires and then delete the terminated employees from the website. Instead, I have to upload the whole list of active users each time we have an employee change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Americorps Vista Volunteer Used the software for: 1-3 years ### "Useful and reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 29, 2018 Easy to use and great responsive customer service. Pros It is useful and reliable and allows me to set up keywords as I need to. Cons Takes several steps to change an automatic message for a keyword Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Contingent Used the software for: Less than 1 year ### "Excellent experience with the product, but the customer care team REALLY stood out above the rest." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2018 I can use it for all my different projects. Whether it's personal speaking, nonprofits, or using it to find a contest winner, I can use this one product for everything. And it makes my life so much easier. Pros Super easy to use, I am not tech savvy at all, but they helped me learn how to use it step by step and it took less than 5 minutes. They had pre-done templates and allowed you to customize them as needed (and I did need it) and it worked out perfectly. Cons That I have to pay for it, haha! But honestly, they've put a value on their product that I am more than willing to pay for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Great team, easy-to-set-up product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2020 Pros Really easy-to-use API, plus very quick customer service. Cons Interface is a bit confusing, could use a refresh. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148305/TextMarks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.