# Page 2 | TextMarks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TextMarks the right SMS Marketing solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148305/TextMarks/reviews --- TextMarks 4.8 (51) [View alternatives](https://www.capterra.com/p/148305/TextMarks/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 12th, 2026 # Page 2 - Reviews of TextMarks ## Showing most helpful reviews Showing 26-50 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Alan B. Event Organizer Used the software for: 2+ years ### "Terrific service for Bike Events. Allows us to communicate safety and schedule information." October 17, 2017 5.0 Helps ensure safety for a bike ride. Pros \- The ability to quickly communicate with majority of event participants (Update route information, Safety, reminders for routine daily schedule). - Easily customized to our specific event. We can customize Welcome messages, and manage delivery of messages. - Groups allow us to send messages to all riders or just support crew / staff. - Pricing is flexible to our event and number of riders. Cons \- All users must manually Opt-In. I know there are regulations that require this process, but it would be faster and ensure all riders are subscribed if we can load rider numbers from a spreadsheet from our registration. - We'd like to be able to send pictures or map graphics to group subscribers. Review Source JF Justin F. co-founder Religious Institutions Used the software for: 2+ years ### "Power and reliability" October 12, 2020 5.0 TextMarks is a great team to work with. They are always prompt to answer questions and offer a solid and reliable service at a reasonable price. Pros Everything that you can do in their dashboard can be done in the programmable API. Cons A few processes are still manual and need to wait for review. Review Source CM Christine M. CEO Market Research Used the software for: 6-12 months ### "Text marks has been such a joy to work with. Our business model wouldn't be possible without them. " May 24, 2018 5.0 Opens up the door to conduct agile market research Pros The support staff was incredible - always there to help, very creative, and is so much fun to work with. Starting a company is a daunting endeavor, but he has been there every step of the way. Cons No international capabilities - this hinders our company since we have aspirations to go global. If you guys can figure out a way to do this, that would be amazing. Right now, I have to turn to CallHub - maybe take a look at their plan and see if you can create something similar? Review Source MB MICHAEL B. President Consumer Services Used the software for: 2+ years ### "Great service, outstanding support" July 15, 2021 5.0 Does exactly what they say, for a reasonable price, and supports their service with top notch support. Highly recommend! Pros I really like the support. In an era where you sometimes can't get a hold of a real human for days (or ever), TextMarks answers my questions promptly and always by a caring and knowledgeable individual on the other side. Cons At this time I do not have anything negative to report. Review Source SI Sidney I. Owner Events Services Used the software for: 2+ years ### "Been with Textmarks for several years and they have never let me down!" October 17, 2017 5.0 Business growth Pros All carriers get my messages and they receive them fast. Its helped grow my business. My customers love the info! Review Source DB Donnie B. Communications Coordinator Automotive Used the software for: Less than 6 months ### "Easy Group Texting" July 7, 2021 5.0 TextMarks is a simple yet brilliant way to get your company's message out to employees in a hurry. There's no guessing or need for tech assistance once it's set up with the company's tech staff. You see a virtual simulation of the message while typing it on screen, and then you hit "Send." It's that simple. All software should be that simple. Pros How clean and simple the online portal's user interface is. It's easy to navigate and just as easy to use. Cons The text message size limitation, but that's probably a limitation of the cellphone industry as a whole. Reason for choosing TextMarks Ease of use and comparatively low monthly cost. Sister companies recommended it, and it was as simple and convenient as advertised. Review Source MH Matthew H. Youth Pastor Religious Institutions Used the software for: 1-2 years ### "Quality Mass Text Service" October 26, 2020 5.0 Pros This software is easy to use and makes mass communications with the families of my church painless. Having used other similar software before I very pleased with TextMarks, have no plans of changing software. Cons Changing the some of the admin privileges and settings could be easier so that you are more quickly able to transfer this responsibility to someone else within your organization. Review Source MR Michael R. Safety coordinator Used the software for: 2+ years ### "Excellent product support and very easy to use from a laptop or mobile device. " January 19, 2018 5.0 Pros Reliable software, never had any issues sending out a message in the last 5 years. I like the ease of use and how fast people receive the message from the time it is sent. Great tool to use when needing to communicate with a lot of people scattered in a large area. A real benefit to have on any project site that will effectively deliver a message and eliminate a lot of confusion. Review Source KR Katie R. owner Consumer Services Used the software for: 6-12 months ### "Great solution for mass texting our team!" October 9, 2018 5.0 We are a babysitting referral service and needed a way to get last minute requests filled. Textmarks has made it so easy to get the information out to our sitters and get responses back quickly! We LOVE it! Pros The ease of use, the customer service, ability to have multiple keywords for different groups, and the price! Cons We haven't found anything that we wish could be better! Review Source DS Diane S. Executive Administrative Assistant Education Management Used the software for: 2+ years ### "Wonderful service" September 29, 2020 5.0 I have been the sole user for our school and this his such an easy, reliable product to use. Pros Very simple to use and easy to get help when needed Cons I do not have any complaints with this software! Reason for choosing TextMarks Customer service & simple to use Review Source BL Brandon L. Owner Retail Used the software for: 2+ years ### "TextMarks Review" October 6, 2018 5.0 I am very happy with TextMarks and I have recommended TextMarks to many other store owners. Pros Very easy to use. Great way to reach out to your customers. Fast and easy to use Cons Character length is sometimes to short to put all the information. I tell customers that I won't send more than one text per week, so I have to make sure I can fit all in one text Review Source AT Andy T. Helpdesk & Systems Tech Media Production Used the software for: 2+ years ### "Simple Way to Send Mass Texts" February 14, 2020 5.0 We needed an easy way to send out mass text messages in case of emergencies or weather events. This has gone a great job of meeting that need. Pros It's been very easy to maintain and to my knowledge, we've never had any issues using it. We mostly use it to manage openings and closings for our office location and it works great. Cons The interface is somewhat antiquated. I can't find any sort of sort or search options,so I have to go through each page when deleting exiting employees from the list. Review Source AT Alan T. Campus Manager Real Estate Used the software for: 1-2 years ### "Textmarks is a great product and a great team. Easy to use and account managers explained very well" January 16, 2018 5.0 Better communication with our clients/members. Bringing together a community of the organization and marketing events and functions. Serves exactly the purpose we need it for, which is to send out notifications in real-time as an alternative to email. Everyone reads their text messages! Pros \- Great alternative to email communication - Easy to send out messages, not too much clutter on the website to send out messages - Ability to schedule out messages ahead of time - Very mindful of customers opting in so that it can't be used as spammy marketing tool - Awesome team of people for customer support - Reliable, works every time Review Source CC Claudia C. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "great customer service" October 2, 2018 4.0 So far it's been great. Pros The most important feature to me is affordability and customer service. TextMarks does a great job at both. Cons Not flexible with 2-way communication, people can't contact me via this text system Review Source JN Jessica N. Adult Min Coord Religious Institutions Used the software for: 6-12 months ### "Excellent customer service" August 10, 2020 5.0 Textmarks has the best customer service ever! Pros Textmarks has some of the best customer service I've ever experienced! We love the software and ease of use. We use it weekly and our attenders say it's simple and convenient as well. Thanks! Cons The only thing I'd change is to allow more characters per text Review Source JS Jade S. Marketing Consultant Used the software for: 6-12 months ### "Very standard SMS platform" May 2, 2018 4.0 Pros TextMarks is an affordable text platform that is easy to use and has all the basic features you'd need to communicate to a smaller database of people. If you aren't sending thousands upon thousands of messages a month, this platform will get the job done at a lower rate than many others on the market. Our Customer support rep was responsive and helpful, and the short code makes it really easy for people to opt-in. They have lots of packages available which gave us a lot of flexibility. Cons Lacks many of the features that other platforms offer, like drip messages or the ability to add in images. Review Source CJ Christopher J. Owner Consumer Services Used the software for: Less than 6 months ### "Textmark quality" August 20, 2020 5.0 Very appreciative Pros My ability to monitor from my phone. Easy to navigate Cons When a person has to pay when inputting data Reason for choosing TextMarks \[SENSITIVE CONTENT HIDDEN\] was very helpful Review Source mJ maddy J. AM Marketing and Advertising Used the software for: 6-12 months ### "Super easy to use and set up!" March 6, 2018 4.0 Ease of use, quick communication, low cost. Pros Quick learning curve, very easy to use. Loved the ability to pre-schedule any texts, and it was easy to have users quickly join the list. Cons No picture or video sending ability, very plain. Review Source LF Laura F. owner Retail Used the software for: 2+ years ### "textmarks review" November 27, 2018 5.0 It is a good way to contact some of our best customers for quick deals or reminders of events coming up. Pros Easy to get signed up, easy to use. Works great! Cons I always forget to use it! It is one more thing to remember to encourage customers to sign up for.... Review Source BS Brandon S. Trustee Vice Chairman Religious Institutions Used the software for: 2+ years ### "Easy Communications with out Church Family" October 2, 2018 5.0 Truly no complaints during all this time. Pros We have enjoyed the easy to navigate website. As well as the option to schedule messages. Cons I wish there was an app to easily send out texts to members. Review Source BF Brandi F. Director, Talent Strategy & Engagement Restaurants Used the software for: Less than 6 months ### "Textmarks is a great non-LMS option for training" October 4, 2018 4.0 Pros what i like the most about this is its ease of use Cons what i like the least is that it not very flexible Review Source CE Clint E. Assistant Manager, Event Operations Entertainment Used the software for: 6-12 months ### "First timer" October 3, 2018 4.0 Pros The flexibility to build out the software is a way which allows for optimal functionality. Cons The pricing structure is boxed in a way which is isn't ideal for our organization. Using the software a means for emergency communication versus a marketing tool means we would prefer to have a higher amount of groups with a smaller amount of text messages without having to upgrade the 'package'. Review Source VR Verified Reviewer Director of Culture Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use!" July 30, 2020 5.0 Great service and quick responses when needed. Pros Simple, easy to create and schedule texts Cons Can't see scheduled texts very clearly to edit. Review Source GW Garrett W. Digital Marketing Coordinator Leisure, Travel & Tourism Used the software for: 6-12 months ### "Easy to learn and use. I had some trouble working with the customer database." October 17, 2017 4.0 Marketing and getting information out to guests who opted in. Pros I like the ease of use and the streamlined process to send a message. If I am in a pinch with time, I can easily get the broadcast out. Cons I dislike the functionality or lack thereof with the database. I wish I could easily search and remove numbers. Review Source VP Valerio P. Director Computer Software Used the software for: Less than 6 months ### "Send Messages Easy" February 23, 2018 4.0 It has allowed us to send massive sms text messages at once and retain our customers with SMS marketing Pros TextMarks makes it simple to send massive SMS campaings by giving clients a chance to send an instant message with custom keywords to their database. It also offers connection via API which allows easy integration with other IT solutions. Cons There are restrictions for the management of the database, but it is understandable because they must follow regulations to avoid sending spam. Review Source Similar Products Featured