# Bidr Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bidr Software - reviews, pricing plans, popular comparisons to other Auction products and more.

Source: https://www.capterra.com/p/148309/Bidr

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# 

 Bidr Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bidr

## What is Bidr?

Automates ticketing, silent auctions, raffles and giving at events, allowing attendees to do everything via text.

## What is Bidr used for?

[Auction](https://www.capterra.com/auction-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bidr

3.8 (13)

VS.

[4.8 (471)](https://www.capterra.com/p/220131/Zeffy/reviews/)

Starting Price

$500

Flat Rate

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (13)

Ease Of Use

4.8 (871)

Value For Money

3.9 (12)

Value For Money

5.0 (774)

Customer Service

3.8 (13)

Customer Service

4.9 (751)

## Bidr alternatives

[4.6 (935)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

[4.5 (1,382)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (624)](https://www.capterra.com/p/156860/Donorbox/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/148309/Bidr/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

ACH Payment Processing

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Auction Management

Allows businesses to create and manage auctions.

Bid Management

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Bidr 23 features

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage attendance for classes, shifts, meetings, or events

Allows businesses to create and manage auctions.

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Schedule and manage the logistics of activities and other gatherings

Manage tickets for specific events

An auction that takes place in real time in front of a group of bidders

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Allows for auction participants and potential buyers to bid for items virtually from anywhere

Accept, record, and reconcile financial transactions

Notifications that are delivered to users as soon as an event occurs

Manage and track recurring gifts

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

An auction in which bidders write down their bids on a sheet of paper

Get Advice

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Features

3.6 (12)

3.6

Based on 12 reviews

## Pricing

Value for money

3.9 (12)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/148309/Bidr/pricing/)

Basic

$0.00

It includes:

-   3.5% Credit Card Processing Fees + $0.30 Per Transaction
-   Access to Event.Gives Marketplace
-   Customer Success Team Support
-   Fully Customizable Ticketing
-   Includes Text to Donate Campaign
-   Instant Bank Deposits via Stripe
-   Unlimited Fundraising Tools
-   Unlimited Transactions

Live Pro

$500.00

Flat Rate,

It includes:

-   3.5% Credit Card Processing Fees + $0.30 Per Transaction
-   Access to Event.Gives Marketplace
-   CRM Integrations
-   Customer Success Team Support
-   Fully Customizable Ticketing
-   Includes Text to Donate Campaign
-   Instant Bank Deposits via Stripe
-   Interact Virtually With Attendees
-   Live Event Streaming
-   Option for Attendees to Cover Fees
-   Unlimited Fundraising Tools
-   Unlimited Transactions

Premium

$1,500

Flat Rate,

It includes:

-   3.5% Credit Card Processing Fees + $0.30 Per Transaction
-   Access to Event.Gives Marketplace
-   CRM Integrations
-   Customer Success Team Support
-   Dedicated Concierge Service
-   Dedicated Phone Support
-   Event Setup Support
-   Fully Customizable Ticketing
-   Includes Text to Donate Campaign
-   Instant Bank Deposits via Stripe
-   Interact Virtually With Attendees
-   Live Captions Support
-   Live Event Streaming
-   Option for Attendees to Cover Fees
-   Payout via Check Option
-   Unlimited Fundraising Tools
-   Unlimited Transactions

Value for money

3.9 (12)

3.9

Based on 12 reviews

## Integrations

[

Blackbaud TeamRaiser](https://www.capterra.com/p/198639/Blackbaud-TeamRaiser/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (13)

3.8

Based on 13 reviews

## User reviews

Overall rating

3.8

Based on 13 reviews

Filter by rating

5(6)

4(3)

3(2)

2(0)

1(2)

Mentioned topic

Sorted by most recent

HS

Heather S.

Senior Consultant

Non-Profit Organization Management

### "Bidr is affordable and a great product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 26, 2019

Overall, I would use Bidr again for the price. I am hoping they will continue to improve the software to help nonprofits be able to capture more information in the near future.

Pros

I liked that it was easy to use- very intuitive and user friendly. I used it for a n auction that I conducted for a client who had little extra money to use mobile bidding.

Cons

I wish it had a feature where you could input live auction bidder numbers so you could check them out quicker. That would be especially helpful for Fund the Needs.

Reasons for choosing Bidr

Price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Emerald C.

RN

Hospital & Health Care

### "Used Bidr for my Non Profit Event "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

October 8, 2019

Platform is great, customer service is terrible.

Pros

I really liked the look of the event page and how the items were cataloged. The instructions were fairly simple for everyone to follow. When I was able to speak to a customer service rep they were very pleasant.

Cons

There is no-one to speak to fro any technical support or follow up questions. The platform is fairly easy to use although tedious to enter information ( you can only add one picture at a time). I used Bidr because I was already using Travel Pledge and they recently partnered so it was upon their recommendation. Travel Pledge is EXCELLENT! They assign a representative who called at least every other week and every week leading up to the event. I signed up for Bidr thinking I was going to get the same customer service but I was VERY wrong. I spoke to a rep once and had a very pleasent phone call with him. I requested that he follow up with an email with his contact information which he said he would do. No contact information, no phone number. I had a lot of questions 2 days before my event on check out, and how to follow up with my customers if they purchased their marketplace items. I was told they are very busy and in order to speak to them you have to schedule a phone call days out. Unacceptable. I'm now days out of my event and still have not had an actual person call me to answer any of my questions. Everything is via email with lag time. They should not advertise having 24/7 support and really shouldn't bother with their phone number, regardless of the time you call it leads to a generic voicemail and no-one calls back. Although the platform was great, the customer service is severely lacking. T

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Producer

Fund-Raising

### "The worst donation platform I've ever used"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 14, 2018

Pros

It looks nice. It's very cheap. Other than that I can't say anything positive about this platform.

Cons

Nothing works. Registering people in advance is only permissable via mobile, making RSVPs impossible. Credit card capture failed 3 out 4 times. Login failed for a good portion of our guests. You can't close a silent auction and still take donations. Bulk editing is impossible. Bulk credit charging does not seem to bee supported. Probably cost our organization 10-15k. We paid extra for customer support and when we called them to get the support we were told "everything looks good on our end" while we had guests showing us the error messages they were getting. We hired people who have run other platforms because depending strictly on volunteers sounded crazy, all of whom are very technically savvy, but even they were incredulous at how impossible to use the platform is. Just a disaster of a platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JO

John O.

Executive Director

### "We've used Bidr for two years and multiple events"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2018

The team at Bidr is working hard and we've seen tons of new features in the last two years.

Pros

Love their ticketing... super easy check-in and scan of tickets. Plus, we use it at our annual event for silent auction.

Cons

There is a cost of 3% fee on the items we sell including tickets, auction, raffle tickets, and donations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JF

Jen F.

Director of Development

Non-Profit Organization Management

### "Mediocre event software "

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

July 18, 2017

We did introduce the mobile bidding to our constituents- which is what we were aiming to do!

Pros

Love that it is an online system- that's what we wanted for mobile bidding for our signature fundraising event.

Cons

Unfortunately it was not an easy system to use, for internal staff or our guests. Registration was a nightmare and the mobile bidding fell apart mid-event!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SI

Stephanie I.

Marketing Director

### "Will never use again"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 18, 2017

Pros

It was easy to set up initially and I thought was going to be a really great tool. However, throughout the fundraiser, we had several people contacting us saying they couldn't get it to work properly and we attempted a number of times to get technical support but apparently there is no support on Saturdays.

Cons

I was really disappointed for a couple of reasons that I feel are valid complaints, however, Bidr did nothing to rectify the issues. First, we had no technical support on the day we held our fundraiser and it took over 2 days to receive a response to our inquiries. Then, when I did get a response, I learned that the system wasn't working properly so as a matter of good customer service I felt that at least a portion of the fees should be waived since it definitely impacted the amount we were able to raise, yet Bidr did nothing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

andrew s.

Co Founder

### "Great interface and easy to use. Made our fundraiser more successful!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2017

Pros

The design, ease of use and immediacy are off the charts! We had tried the age old pen and paper method and even evaluated similar apps but none came close to what Bidr has to offer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jordan R.

Web Developer

Design

### "Great piece of software with lots of features"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2016

Bidr makes it really easy to manage a silent auction / fundraiser. From ticketing to managing items and raffles, and even accepting donations. And their customer service is top notch, anytime there is a problem there is always someone who is willing to walk through the problem, help to find a solution or take it to the Bidr team to work on a resolution, and their turnaround is pretty fast!

Pros

Fast, Easy to use, lots of features. Fast and reliable customer service.

Cons

Navigating can be cumbersome sometimes. But they are always working on changes and updates and their admin is about to get a refresh.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Stephanie H.

### "Makes event planning SO much easier!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2016

I planned a first ever fundraising event for my son's hockey association. We used Bidr for event ticketing, silent auction, and a raffle. We had several of our hockey teams that were traveling during the event and without Bidr they wouldn't have been able to participate! Check in was a breeze. Our volunteers used their cell phones to scan in the guests and our auction had a lot of action. The event was planned very last minute and we were able to start selling tickets 3 weeks out and added our auction items the week before the event. This would never have been possible with "old fashioned" paper bid sheets and selling tickets in person. The best part was check out. When we ended the auction guests paid on their phones. No lines! They then just showed us that they had paid on their phones and we gave them their items. We LOVED Bidr! We had everyone from 20 somethings to 80 year old grandparents and we had NO complaints!

Pros

Eliminates check in and check out lines. Less work for organizers. Attendees are not glued to the auction table.

Cons

We loved everything!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JO

John O.

Director

Non-Profit Organization Management

### "Bidr early adopter"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 13, 2016

Used Bidr for over 5 events now. Love how it delivers a great attendee experience which is what we care about most with our events. Team continues to be responsive as they build more features.

Pros

Awesome design and user experience

Cons

Admin backend is a little tricky

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/148309/Bidr/reviews/)

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