iData Group

O-tix Ticketing & Registration

4.5 / 5 8 reviews

Who Uses This Software?

We work with all types of event organisers including Consumer Exhibition Organisers, Conference Organisers, Public Event Organisers, Industry Associations, Corporate Event Organisers and Universities


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • iData Group
  • o-tix.com.au/
  • Founded 2011
  • Australia

About O-tix Ticketing & Registration

O-tix's event technology platform is the most comprehensive, cloud-based platform for your event, conference or exhibition. O-tix offers everything you need to drive your next event, in one single platform. Why O-tix? 1) A low cost, high performance ticketing platform supports events with up to 240,000 attendees. 2) Easy, fast access to your earnings. 3) Combine event ticketing, registration and data capture to provide a seamless experience for visitors/delegates.


O-tix Ticketing & Registration Features

  • Attendee Management
  • Badge Management
  • Catering Management
  • Client / Customer Management
  • Conferences / Seminars
  • Conventions
  • Exhibit / Vendor Management
  • Guest List Management
  • Lead Retrieval
  • Meetings
  • Registration Management
  • Room Block Management
  • Social Promotion
  • Space / Room Setup
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Trade Shows
  • Travel Management
  • Weddings / Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-In
  • Surveys & Feedback
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

O-tix Ticketing & Registration Reviews Recently Reviewed!

Highly recommend O-tix!

Dec 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love that O-tix is an Australian system, and the team is very easy to contact and very supportive. It's also an easy system to use and it works for the different types of events that we run. Highly recommend O-tix!

First Timers!

Oct 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were very nervous to go to online tickets. My event has been running for 16 years and we had never done online tickets. The Otix team talked me through setting it all up online. They were very helpful with the graphics and set up process. Everything ran very smoothly. We only had two complaints out of 900 tickets sold! I think that is pretty good odds. Whilst we still had many people buy tickets at the box office, I know the online ticket process will increase with my next event.

Review from Landgate

Oct 25, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall I was very happy with the service, especially the customer service received via phone and email. I think there are a few functions that can be fine tuned (eg make it optional for sellers if they want to show different dates with different tickets on the home page; navigation for people registering wasn't really obvious, esp 'next' button).

O-tix finally brings us into the 21st century!

Oct 19, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our organisation is glad to finally have an online ticketing system to make our event management more efficient and stream-lined. O-tix has provided terrific customer service throughout the implementation process. We haven't utilised all the features yet but look forward to exploring more. The backend requires a lot of steps to step up events but we'll learn to do this quicker with time. Also looking to have more CH/EN language features.

Great start and getting better

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software offers great support from friendly helpful staff. The pricing is excellent for the quality and it offers versatility for complex events.
The user interface is clean, modern and easy to read.
Reporting is generally good.
One of the most important Pros is the company's willingness to work with clients to satisfy complex events

Cons: Very little but some reporting could be improved.

Overall: We moved to O-Tix when our event got a lot more complex with add on options, various levels of packages and tickets.
Overall O-Tix allowed us to build an effective ticketing system that catered well for our needs. It fell short on a couple of items but they are now working to add the required features.
The real highlight was their support, I have never received such fast and effective support from any software supplier. Virtually instant answers and even phone support on urgent questions.
I highly recommend and will certainly use them with other events.

Recommendations to other buyers: Give them a try next time you are setting up an event, i believe you will be pleasantly surprised.

Vendor Response

by iData Group on October 20, 2016

Thank you for the review Arthur. It was fantastic working with you and we hope to host your 2017 ticketing.

Customer Service Was Great

Oct 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Easy to use.

Cons: None

Overall: Everything on the site was easy to use and when I had problems we gave O-Tix a call and they sorted everything out and within good time.

Recommendations to other buyers: Make the event pages look more appealing.

Vendor Response

by iData Group on October 20, 2016

Thank you kindly for the review. We're glad you had a good experience with O-tix!

Excellent ticketing software

Sep 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Enjoyed o-tix's customizable format, advanced features, cheap rates and easy customer service. The only software I use today

Vendor Response

by iData Group on September 26, 2016

Thank you for the feedback Joel, we're glad you had a great experience with us!

User-friendly,

Jan 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The O-tix platform is very user-friendly, enabling event organisers to completely manage the process of selling tickets themselves.

The interface is clean, looks great and makes setting up events, registration forms and pulling reports easy.

I would definitely recommend O-tix to other event organisers!

Vendor Response

by iData Group on January 19, 2016

Hi Rhiannon, thanks for the review - we look forward to working with you in the future!