# EventsPass Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EventsPass the right Ticketing solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148324/O-tix-Ticketing-Registration/reviews

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EventsPass

4.6 (9)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of EventsPass

Ease of use

4.3

Customer Service

4.9

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AF

Arthur F.  
Committee Membeer  
Entertainment  
Used the software for: 6-12 months

### "Great start and getting better"

October 18, 2016

5.0

We moved to O-Tix when our event got a lot more complex with add on options, various levels of packages and tickets. Overall O-Tix allowed us to build an effective ticketing system that catered well for our needs. It fell short on a couple of items but they are now working to add the required features. The real highlight was their support, I have never received such fast and effective support from any software supplier. Virtually instant answers and even phone support on urgent questions. I highly recommend and will certainly use them with other events.

Pros

This software offers great support from friendly helpful staff. The pricing is excellent for the quality and it offers versatility for complex events. The user interface is clean, modern and easy to read. Reporting is generally good. One of the most important Pros is the company's willingness to work with clients to satisfy complex events

Cons

Very little but some reporting could be improved.

Review Source

Response from EventsPass

October 20, 2016

Thank you for the review Arthur. It was fantastic working with you and we hope to host your 2017 ticketing.

NS

Naomi S.  
  
  
Used the software for:

### "First Timers!"

October 28, 2016

5.0

We were very nervous to go to online tickets. My event has been running for 16 years and we had never done online tickets. The Otix team talked me through setting it all up online. They were very helpful with the graphics and set up process. Everything ran very smoothly. We only had two complaints out of 900 tickets sold! I think that is pretty good odds. Whilst we still had many people buy tickets at the box office, I know the online ticket process will increase with my next event.

Review Source

GaKE

Gold and Key E.  
Student  
Events Services  
Used the software for: Less than 6 months

### "Customer Service Was Great"

October 18, 2016

4.0

Everything on the site was easy to use and when I had problems we gave O-Tix a call and they sorted everything out and within good time.

Pros

Easy to use.

Cons

None

Review Source

Response from EventsPass

October 20, 2016

Thank you kindly for the review. We're glad you had a good experience with O-tix!

SM

Sophia M.  
  
  
Used the software for:

### "O-tix finally brings us into the 21st century!"

October 19, 2016

4.0

Our organisation is glad to finally have an online ticketing system to make our event management more efficient and stream-lined. O-tix has provided terrific customer service throughout the implementation process. We haven't utilised all the features yet but look forward to exploring more. The backend requires a lot of steps to step up events but we'll learn to do this quicker with time. Also looking to have more CH/EN language features.

Review Source

RK

Rhiannon K.  
Senior Marketing Manager  
  
Used the software for:

### "User-friendly, "

January 19, 2016

5.0

The O-tix platform is very user-friendly, enabling event organisers to completely manage the process of selling tickets themselves. The interface is clean, looks great and makes setting up events, registration forms and pulling reports easy. I would definitely recommend O-tix to other event organisers!

Review Source

Response from EventsPass

January 19, 2016

Hi Rhiannon, thanks for the review - we look forward to working with you in the future!

MN

Merle N.  
  
  
Used the software for:

### "Review from Landgate"

October 26, 2016

4.0

Overall I was very happy with the service, especially the customer service received via phone and email. I think there are a few functions that can be fine tuned (eg make it optional for sellers if they want to show different dates with different tickets on the home page; navigation for people registering wasn't really obvious, esp 'next' button).

Review Source

AD

Avril D.  
  
  
Used the software for:

### "Good experience, great service, intuitive "

October 21, 2016

4.0

O-tix worked well for our recent two day 300pax conference. Our customers were able to easily book tickets (loved the multiple ticket option!) with no issues and our staff quickly worked out the backend. Would definitely recommended.

Review Source

NK

Nadine K.  
  
  
Used the software for:

### "Highly recommend O-tix!"

December 26, 2016

5.0

Love that O-tix is an Australian system, and the team is very easy to contact and very supportive. It's also an easy system to use and it works for the different types of events that we run. Highly recommend O-tix!

Review Source

JS

Joel S.  
  
  
Used the software for:

### "Excellent ticketing software"

September 26, 2016

5.0

Enjoyed o-tix's customizable format, advanced features, cheap rates and easy customer service. The only software I use today

Review Source

Response from EventsPass

September 27, 2016

Thank you for the feedback Joel, we're glad you had a great experience with us!

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