# CylanceENDPOINT Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CylanceENDPOINT Software - reviews, pricing plans, popular comparisons to other Endpoint Protection products and more.

Source: https://www.capterra.com/p/148333/CylancePROTECT/alternatives

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# 

 CylanceENDPOINT Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CylanceENDPOINT

## What is CylanceENDPOINT?

Stop merely detecting attacks, prevent them using CylancePROTECT, the endpoint solution that blocks 99% of threats in real time.

## What is CylanceENDPOINT used for?

[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/)

Overall rating

Based on 65 user reviews

Reviews sentiment

Positive

89%

Neutral

9%

Negative

2%

Starting price

$5.99

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for CylanceENDPOINT?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://global.blackberry.com&name=CylanceENDPOINT)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CylanceENDPOINT

4.6 (65)

VS.

[4.5 (276)](https://www.capterra.com/p/146034/WebTitan/reviews/)

Starting Price

$5.99

Per Month

Starting Price

$0.4

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (65)

Ease Of Use

4.4 (1,169)

Value For Money

4.5 (53)

Value For Money

4.4 (991)

Customer Service

4.4 (54)

Customer Service

4.5 (917)

## CylanceENDPOINT alternatives

[4.7 (26)](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (37)](https://www.capterra.com/p/209028/Jamf-Protect/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

[4.7 (1,169)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/)

Starting price

$396.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/)

Highest Rated

[GoodAccess](https://www.capterra.com/p/208155/GoodAccess/)

[4.9 (103)](https://www.capterra.com/p/208155/GoodAccess/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208155/GoodAccess/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Anti Virus

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Prevents, detects and removes malware

Real-Time Monitoring

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Monitoring

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

Network Security

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

Threat Response

4.7 (3)

166.67% of 3 reviewers that rated this feature as important or highly important

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Activity Dashboard

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

CylanceENDPOINT 21 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Prevents, detects and removes malware

Identify and respond to security threats to developed applications

Maintenance and upkeep of physical and/or virtual devices

Track status, assign actions, and control access to systems for devices within the organization

Protect users working remotely and provide secure environments for personal devices to access company programs

Manage and track all disruptions and incidents

Identify and alert about security breaches by third parties

Observe and track the demand, usage, progress or quality of a system, product, or user

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Discover patch statuses and vulnerabilities

Features

4.4 (65)

4.4

Based on 65 reviews

## Pricing

Value for money

4.5 (53)

Basic

$5.99

Per Month

Value for money

4.5 (53)

4.5

Based on 53 reviews

## Support, customer service and training options

Customer Service

4.4 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (54)

4.4

Based on 54 reviews

## User reviews

Overall rating

4.6

Based on 65 reviews

Filter by rating

5(48)

4(10)

3(6)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BF

blair f.

Owner

Construction

### "CylanceProtect really works."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2024

I have never had a problem with it and from time to time I have used it stacked with other security related software without any conflicts.

Pros

\-AI based detection. -Respectable/reputable Canadian company. -Set and forget protection.

Cons

\-Occasional false positive on more obscure software. But it is easy to set global policies to remedy this.

Switched from

[Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/)

Wanted a lighter product with proprietary AI detection.

Reasons for choosing CylanceENDPOINT

It has a proven track record and is implemented in thousands of businesses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patricio I.

Consultor TI

Information Technology and Services

### "Gran herramienta antivirus y EDR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 19, 2024

Es un producto genial el cual una vez instalado y parametrizada la protección desde la consola, te olvidas de todos los problemas incluso de la actualización de firmas, ya que su protección se basa en inteligencia artificial y no en bases de datos de firmas. Considero que es uno de los mejores productos de ciberseguridad en la actualidad.

Pros

\- No se basa en actualizaciones de virus, en vez de eso tiene un agente con Inteligencia Artificial que supervisa procesos y protege los endpoints. - El producto es liviano y no utiliza casi procesos de los equipos, es tan liviano que ni se siente que lo tienes instalado y protegiendo. - El producto tiene muchas integraciones con virustotal.com, en el cual desde la propia consola de administración se pueden ver reportes y consultas de virustotal.

Cons

\- CylanceProtect (antivirus) y CylanceOptics (el modulo EDR) se deben instalar con 2 instaladores por separado, cosa que no tiene sentido y perfectamente pudieran estar ambos módulos en 1 mismo instalador. - El programa no puede despliegarse directamente desde la consola, por lo que debe instalarse localmente, o hacer un despliegue desde herramientas externas como una GPO, en otros productos de seguridad se pueden desplegar desde la consola directamente, creo puede mejorar Cylance en este punto.

Reasons for choosing CylanceENDPOINT

En las pruebas realizadas el Cylance era mucho mas liviano en consumo de recursos, con un mejor costo y tambien la tecnologia es muy interesante.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Tonia B.

IT Administrator

Non-Profit Organization Management

### "Cylance Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2023

Blackberry Cylance Protect is very light weight and does not impact the PC's performance. It uses AI and seems to do a great job. It would be nice if they also had a feature for the Firewall settings.

Pros

Blackberry Cylance Protect is very light weight and very powerful.

Cons

does not offer any enhanced firewall settings

Alternatives considered

[Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)

[Avast Premium Business Security](https://www.capterra.com/p/216277/Avast-Business-Antivirus-Pro/)

Reasons for choosing CylanceENDPOINT

Blackberry Cylance Protect is very light weight and has very little impact on my environment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PR

Pedro R.

Senior IT InfraStructure Analyst

Financial Services

### "PCI-DSS Compliant Solution for a fair price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2023

We decide to use Cylance after moving for a PCI-DSS scenario. From all the Top Tier solutions, cylance was the easiest to deploy, the most reliable, affordable solution for us.

Pros

High grade detection for Zero day Threats, Easy to deploy and User, Support Team very good.

Cons

The support team only use enlish language, this can be hard for some teams.

Switched from

[Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/)

Not a very good solution.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)

[SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Simha R.

Senior Information Security Specialist

Financial Services

### "Script Blocking and Machine Learning is CylancePROTECT's Strength"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 13, 2022

Very pleased.

Pros

Easy to deploy and manage policies across 1000s of assets in the corporate network. Has coverage for various OS platforms, including Windows, Linux, and macOS. Can perform bulk quarantine across all hosts for a known threat. Whitelist or exclusion is easy to setup. A user friendly console for reporting and oversight dashboard for threat trends and malware families.

Cons

Some times results in false positive for the script module and could get tricky to manage exceptions if one is not fully aware of the gaps they can introduce by simply whitelisting system paths where most malware run. Could include real-time sandbox capabilities like other competing products in the market

Switched from

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

For EDR capabilities and increased malware infections

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)

Reasons for choosing CylanceENDPOINT

Cost and implementation challenges. Required features were covered by CylancePROTECT

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Chris B.

IT Services Manager

Information Technology and Services

### "This product will save your backside!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 22, 2022

Extremely positive. We recommend using a MSSP to help manage the product (EDR service) for best protection.

Pros

Very easy to deploy the application to endpoints, cloud management is easy to use and mange deployment. The product is very configurable to customize to your needs. Malware detection and removal is outstanding.

Cons

Trying to configure the policies on your own can be a challenge, be sure to acquire the product from a MSSP to ensure you set it up right and have ongoing support.

Switched from

[Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/)

Product worked the best, was easy to use, and allowed for a very sophisticated deployment model with out complications.

Alternatives considered

[CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/)

[Carbon Black EDR](https://www.capterra.com/p/240695/Carbon-Black-EDR/)

Reasons for choosing CylanceENDPOINT

Product performance and price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

CRAIG R.

CIO

Accounting

### "Does a good job"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

August 10, 2021

Positive. We are getting more formalized about security in our company, and BlackBerry Cylance is a good partner in this effort.

Pros

I feel our systems are well protected with BlackBerry (formerly Cylance) Protect (and Optics).

Cons

The setup is a little complex (policies, zones, rules, etc.), but is not really unlike other similar products.

Alternatives considered

[Trend Micro Smart Protection Complete Suite](https://www.capterra.com/p/238554/InterScan-Messaging-Security/)

Reasons for choosing CylanceENDPOINT

Cost, ease of implementation, minimal CPU load

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Chris S.

IT Director

Accounting

### "Great protection and effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 8, 2021

Overall, I am very pleased and this software seems to work great. I do wish there were some more EDR capabilities with this software however.

Pros

With Cylance I feel that my organization is safely protected against all threats and we have never had an issue in three plus years using this. It is very easy to install and has a very small footprint which makes it nice for our PCs.

Cons

Creating policies and exclusions is a bit clunky but once you figure it out it's okay. It can also have many false positives which are easily maintained through the portal.

Switched from

[Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/)

We were seeking a next-gen antivirus for our organization.

Alternatives considered

[Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)

Reasons for choosing CylanceENDPOINT

We wanted to utilize the new technology such as AI contained within new antivirus software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

James H.

IT Systems Administrator

Health, Wellness and Fitness

### "Very good antivirus, server options are pretty opaque"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 4, 2021

No uncaught infections on workstations this year, really the most important functionality.

Pros

As far as catching infections, this has been a top-notch anti-virus choice. Aggressive response to infect flash drives, email viruses, everything we tested.

Cons

However, when it decides to block individual non-malware packages or fails to update on the workstations, the server options were pretty opaque and it took us longer to adjust settings to function correctly than we would have liked.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tim Z.

Security Engineer

Utilities

### "Blackberry Protect"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 9, 2020

Cylance protect does a good job. It easy to use compared to carbon black and crowd strike. But the option are limited to comparing them But for a company building out a security team or that does not have a security team, it's a great tool.

Pros

THe ease of use and updating agent so seamless.

Cons

THe limited options compared to Carbon Black and Crowd Strike.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/148333/CylancePROTECT/reviews/)

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