# Page 3 | CylanceENDPOINT Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is CylanceENDPOINT the right Endpoint Protection solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148333/CylancePROTECT/reviews --- CylanceENDPOINT 4.6 (65) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of CylanceENDPOINT ## Showing most helpful reviews Showing 51-65 of 65 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RW Ross W. User & Devices Team Lead Higher Education Used the software for: 1-2 years ### "Constant false positives." May 2, 2019 3.0 Pros It provides decent security and has caught some issues. Cons False positives for this AV solution are through the roof, tons more than competing solutions. Makes day to day administration difficult. Review Source RW Ross W. User & Devices Team Lead Higher Education Used the software for: 6-12 months ### "Leaves something to be desired" December 3, 2019 3.0 Heuristic AV sounds good on the surface, but in practice it means way too many false positives which can be just as annoying as minor malware. Pros Lightweight, easy to deploy. Simple to configure, nice dashboard. Mac & Windows support helps cover all devices. Cons Lots of false positives, hasn't caught anything notable. Can be frustrating to always be managing the whitelist. Review Source GW Guy W. IT Director Automotive Used the software for: 1-2 years ### "so easy to deploy its funny" August 10, 2017 5.0 we have not recieved a virus or malware since deployment. Pros ease of deployment and the support we get when we call in. nothing offshore, always speaking to a support person in the US Review Source JV Joevanne V. IT Security Engineer Used the software for: 6-12 months ### "Limited solution" October 10, 2017 3.0 Pros Great machine learning capabilities that protect from some threats. This solution does a great job at using mathematic algorithms to protect. Cons The solution is limited in terms of the protection provided. They are building the solution to include items such as application whitelisting but it still needs work. Review Source JH James H. IT Systems Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "Very good antivirus, server options are pretty opaque" February 4, 2021 4.0 No uncaught infections on workstations this year, really the most important functionality. Pros As far as catching infections, this has been a top-notch anti-virus choice. Aggressive response to infect flash drives, email viruses, everything we tested. Cons However, when it decides to block individual non-malware packages or fails to update on the workstations, the server options were pretty opaque and it took us longer to adjust settings to function correctly than we would have liked. Review Source DG Doug G. sales Oil & Energy Used the software for: 1-2 years ### "works great!" August 22, 2019 4.0 Overall, I would recommend CylancePROTECT to others. Pros CylancePROTECT is a fairly light program so it jsut seem sto do it's job without bogging down my computer. Cons I wish CylanceProtect had an easier to use file and folder function scan component like other comperable software. Review Source VR Verified Reviewer Systems Administrator Government Administration Used the software for: Less than 6 months ### "Awesome product!" April 15, 2019 5.0 We suffered a Ransomware attack a year ago. Since we began using Cylance, we feel much safer. The predictive technology that is in use is amazing, and we never realized how much "stuff" was actually on our network that could be harmful. Pros We have just begun using CylanceProtect for our 220+ endpoints. We have a weekly conference call with the vendor implementation team who helps us learn how to administer the product and helps us set up the zones and policies for our environment. Cylance is very easy to install and scripts are available to make this easier. Cons I think the software is one of the best products we have used and I have no real complaints. Review Source RG Robert G. Data Architect Construction Used the software for: 6-12 months ### "Effective, maybe a little too aggressive out of the box." September 22, 2020 4.0 Our compliance team has been happy, and the coverage is comforting to the security management. It's proven effective (if a little overbearing) in our environment with fairly minimal disruption to end-users after some tuning. Pros Whitelisting stuff is fairly straightforward, it does appear to be a comprehensive "advanced anti-malware" solution. I appreciate the robust reporting available. The configuration capabilities are good, as we need them relatively frequently (see Cons) Cons Out of the box, there were a ton of false positives. It interfered with some MS Azure monitoring tools, SolarWinds, and decided to brick SQL Management Studio for a few users. Review Source MD Mark D. IT Manager Consumer Services Used the software for: 6-12 months ### "The best of the best" June 9, 2019 5.0 This is the best AV you can buy Pros Nothing compares to the amount of protection Cylance gives you. The best part has to be the feature where it is always scanning. Cons The only negative for me is how much it costs. Review Source EC Eric C. Network administrator Used the software for: 1-2 years ### "I have not had to lear in fear of Cryptolocker infections since we started using this" May 17, 2017 5.0 Pros Easy to install and configure. We have not had any virus infections or ransom ware since we started using Cylance. Cons It's an AV client and we've all had problems with them, but this one has been pretty painless for us. Review Source DB Dave B. Director of IT Information Technology and Services Used the software for: 6-12 months ### "Best I have ever used" May 17, 2017 5.0 Stopped viruses cold Pros We have not had a single virus since we deployed this. That's the first time in over a decade I've been able to say that Cons Nothing I can think of. They do like to have VARs sell it, but Insight sells it now. Year two I am trying to switch over to my primary vendor. Review Source CK Christopher K. System Engineer Information Technology and Services Used the software for: 6-12 months ### "User review" November 6, 2018 5.0 Pros utilizes minimal resources on my machine, easy to use to scan documents, install and maintenance is easy Cons sometimes hard to tell if it is working, sometimes it blocks needed software and it is pain to allow it through Review Source JB John B. Network Administrator Information Technology and Services Used the software for: 1-2 years ### "Very good product. Easy to use. Tad expensive but worth it." September 8, 2017 5.0 Pros Management is web based and easy to control\\waive for users. Updates are easy to push with no issues reported over the last year. Cons Cylance is more $$ but worth it for the protection, it provides and ease of use. They are coming out with a home version but not fully there. It would be nice to have this offered for home users. Review Source DB Diana B. Senior System Admin Used the software for: Less than 6 months ### "We do not have to worry about ransomware with this product anymore." June 27, 2017 5.0 Pros It will find 0 day threats and is cloud based, doesn't have to have to be connected to the internet. Cons Have not found a good way to distribute to non-domain users, other than that there are not any cons. Review Source EA Ed A. Global CIO Non-Profit Organization Management Used the software for: ### "Cylance offers a bold new way to think about AV and malware protection. Amazing" June 1, 2017 5.0 Great approach and concept. No need to constant connection is great Pros I like that their is no need for regular connected updates of the software, av files or other data files. Great approach to protection. Cons It is hard to grasp that the Cylance approach is as effective as the traditional approach. Also, I have not seen the pricing model Review Source Similar Products Featured