--- title: "CylanceENDPOINT Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CylanceENDPOINT Software - reviews, pricing plans, popular comparisons to other Endpoint Protection products and more." source_url: "https://www.capterra.com/p/148333/CylancePROTECT/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # CylanceENDPOINT Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CylanceENDPOINT ## What is CylanceENDPOINT? Stop merely detecting attacks, prevent them using CylancePROTECT, the endpoint solution that blocks 99% of threats in real time. ## What is CylanceENDPOINT used for? [Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/) Top alternative Featured Overall rating Based on 65 user reviews Reviews sentiment Positive 89% Neutral 9% Negative 2% Starting price $5.99 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CylanceENDPOINT 4.6 (65) VS. [4.5 (37)](https://www.capterra.com/p/209028/Jamf-Protect/reviews/) Starting Price $5.99 Per Month Starting Price $5 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (65) Ease Of Use 4.1 (1,171) Value For Money 4.5 (53) Value For Money 4.4 (993) Customer Service 4.4 (54) Customer Service 4.5 (919) ## CylanceENDPOINT alternatives [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,171)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [4.7 (2,519)](https://www.capterra.com/p/251770/Malwarebytes-for-Business/reviews/) Starting price $69.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Highest Rated [SentinelOne Singularity Endpoint](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (117)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting price $179.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [4.7 (56)](https://www.capterra.com/p/147662/CrowdStrike-Falcon/reviews/) Starting price $8.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) ## FAQs about CylanceENDPOINT Overview ### What problems does CylanceENDPOINT solve? CylanceENDPOINT solves the risk of ransomware, zero-day malware, and suspicious scripts reaching employee devices by identifying malicious behavior before signature updates are available. Its centralized console helps security administrators isolate affected hosts, review device details, and enforce protection policies. IT teams, managed service providers, and compliance-focused organizations benefit from lower endpoint exposure without disrupting daily work. Answer based on 20 reviews Overview ### Which roles and teams benefit most from CylanceENDPOINT? CylanceENDPOINT is most used by IT administrators, systems engineers, and network teams that manage endpoint protection, device health, and security policies across business environments. IT managers and directors use it to oversee incident response and compliance, while security analysts and engineers investigate threats, monitor alerts, and reduce endpoint risk. Answer based on 65 reviews Overview ### What company size and specific industries is CylanceENDPOINT built for? CylanceENDPOINT is designed for organizations of any size that need threat prevention for endpoints, including small businesses, mid-market companies, and enterprise teams. It suits a wide range of industries because it is built around malware protection, online threat defense, AI-driven prediction, and application control rather than a single sector. Features and Usability ### What are the key features of CylanceENDPOINT? CylanceENDPOINT includes core endpoint protection with antivirus, malware detection, and attack prevention designed to identify suspicious files and processes. Administrators can configure access controls and application exclusions, monitor devices through an activity dashboard, receive alerts, and quarantine threats. Real-time monitoring and incident management support ongoing endpoint oversight. Answer based on 30 reviews Getting Started and Support ### What training and onboarding options does CylanceENDPOINT offer? CylanceENDPOINT provides webinars and documentation to help teams get started. Webinars can support guided instruction and product walkthroughs, while documentation offers written reference material for self-paced learning and feature lookup. Answer based on 1 reviews Getting Started and Support ### What customer support options does CylanceENDPOINT offer, and how do users rate the experience? CylanceENDPOINT offers chat support. User experiences are mixed: some reviewers describe the support team as helpful during setup and application-blocking issues, while others report delayed resolution, inconsistent contacts, limited follow-through after purchase, and English-only assistance, which can create difficulties for some teams. Answer based on 15 reviews Security ### How well does CylanceENDPOINT prevent cyberattacks? CylanceENDPOINT prevents many endpoint attacks before execution through AI-based threat detection rather than signature-dependent scanning. Security administrators value its quiet operation, low system impact, and visibility into affected devices. Some teams report missed attack activity, false positives, and time-consuming script or application allowlisting, so policy tuning remains important. Answer based on 20 reviews Security ### How well does CylanceENDPOINT protect business devices? CylanceENDPOINT provides lightweight endpoint protection that helps organizations block malware and suspicious behavior without frequent signature updates. IT teams value coverage across common endpoint operating systems, easy deployment, and a low resource footprint. Protection settings can feel complex, however, and cautious detections may require whitelisting or managed security support. Answer based on 19 reviews Security ### How does CylanceENDPOINT handle data security and access control? CylanceENDPOINT uses AI- and machine-learning-based, signature-free threat prevention to detect and block zero-day attacks, ransomware, malware, and suspicious processes. It continuously scans endpoints and supports controls for memory, scripts, and application execution, with configurable device policies and portal visibility. Reviewers report false positives, difficult script exceptions, and one missed root-access attempt. Answer based on 30 reviews ## Features AI summary Based on 1,388 Endpoint Protection reviews Capterra reviewers highlight these as the features buyers care about most when choosing Endpoint Protection: - **Patch Management** (**65%** of reviewers rated this feature as critical) - **Endpoint Management** (**58%**) - **Anti Virus** (**72%**) CylanceENDPOINT includes **Endpoint Management** and **Anti Virus**, giving IT teams the tools to oversee connected devices and detect malware across the environment. However, it does not include **Patch Management**. Instead, it offers **Threat Response** (**61%**) and **Real-Time Monitoring** (**60%**), which help teams identify suspicious activity quickly and stay aware of endpoint risks as they happen, helping businesses reduce exposure and respond faster to security issues. Anti Virus 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Prevents, detects and removes malware Threat Response 4.7 (3) 166.67% of 3 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Real-Time Monitoring 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Monitoring 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Network Security 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Activity Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities CylanceENDPOINT 21 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Identify and respond to security threats to developed applications Maintenance and upkeep of physical and/or virtual devices Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs Manage and track all disruptions and incidents Identify and alert about security breaches by third parties Observe and track the demand, usage, progress or quality of a system, product, or user Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Discover patch statuses and vulnerabilities Features 4.4 (65) 4.4 Based on 65 reviews ## Pricing Value for money 4.5 (53) Basic $5.99 Per Month Value for money 4.5 (53) 4.5 Based on 53 reviews ## Support, customer service and training options Customer Service 4.4 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (54) 4.4 Based on 54 reviews ## User reviews Overall rating 4.6 Based on 65 reviews Filter by rating 5(48) 4(10) 3(6) 2(0) 1(1) Mentioned topic Sorted by most recent BF blair F. Owner Construction ### "CylanceProtect really works." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2024 I have never had a problem with it and from time to time I have used it stacked with other security related software without any conflicts. Pros \-AI based detection. -Respectable/reputable Canadian company. -Set and forget protection. Cons \-Occasional false positive on more obscure software. But it is easy to set global policies to remedy this. Switched from [Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/) Wanted a lighter product with proprietary AI detection. Reasons for choosing CylanceENDPOINT It has a proven track record and is implemented in thousands of businesses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Patricio I. Consultor TI Information Technology and Services ### "Gran herramienta antivirus y EDR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 19, 2024 Es un producto genial el cual una vez instalado y parametrizada la protección desde la consola, te olvidas de todos los problemas incluso de la actualización de firmas, ya que su protección se basa en inteligencia artificial y no en bases de datos de firmas. Considero que es uno de los mejores productos de ciberseguridad en la actualidad. Pros \- No se basa en actualizaciones de virus, en vez de eso tiene un agente con Inteligencia Artificial que supervisa procesos y protege los endpoints. - El producto es liviano y no utiliza casi procesos de los equipos, es tan liviano que ni se siente que lo tienes instalado y protegiendo. - El producto tiene muchas integraciones con virustotal.com, en el cual desde la propia consola de administración se pueden ver reportes y consultas de virustotal. Cons \- CylanceProtect (antivirus) y CylanceOptics (el modulo EDR) se deben instalar con 2 instaladores por separado, cosa que no tiene sentido y perfectamente pudieran estar ambos módulos en 1 mismo instalador. - El programa no puede despliegarse directamente desde la consola, por lo que debe instalarse localmente, o hacer un despliegue desde herramientas externas como una GPO, en otros productos de seguridad se pueden desplegar desde la consola directamente, creo puede mejorar Cylance en este punto. Reasons for choosing CylanceENDPOINT En las pruebas realizadas el Cylance era mucho mas liviano en consumo de recursos, con un mejor costo y tambien la tecnologia es muy interesante. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tonia B. IT Administrator Non-Profit Organization Management ### "Cylance Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2023 Blackberry Cylance Protect is very light weight and does not impact the PC's performance. It uses AI and seems to do a great job. It would be nice if they also had a feature for the Firewall settings. Pros Blackberry Cylance Protect is very light weight and very powerful. Cons does not offer any enhanced firewall settings Alternatives considered [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) [Avast Premium Business Security](https://www.capterra.com/p/216277/Avast-Business-Antivirus-Pro/) Reasons for choosing CylanceENDPOINT Blackberry Cylance Protect is very light weight and has very little impact on my environment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PR Pedro R. Senior IT InfraStructure Analyst Financial Services ### "PCI-DSS Compliant Solution for a fair price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2023 We decide to use Cylance after moving for a PCI-DSS scenario. From all the Top Tier solutions, cylance was the easiest to deploy, the most reliable, affordable solution for us. Pros High grade detection for Zero day Threats, Easy to deploy and User, Support Team very good. Cons The support team only use enlish language, this can be hard for some teams. Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) Not a very good solution. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [SentinelOne Singularity Endpoint](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Simha R. Senior Information Security Specialist Financial Services ### "Script Blocking and Machine Learning is CylancePROTECT's Strength" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 13, 2022 Very pleased. Pros Easy to deploy and manage policies across 1000s of assets in the corporate network. Has coverage for various OS platforms, including Windows, Linux, and macOS. Can perform bulk quarantine across all hosts for a known threat. Whitelist or exclusion is easy to setup. A user friendly console for reporting and oversight dashboard for threat trends and malware families. Cons Some times results in false positive for the script module and could get tricky to manage exceptions if one is not fully aware of the gaps they can introduce by simply whitelisting system paths where most malware run. Could include real-time sandbox capabilities like other competing products in the market Switched from [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) For EDR capabilities and increased malware infections Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) Reasons for choosing CylanceENDPOINT Cost and implementation challenges. Required features were covered by CylancePROTECT Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Chris B. IT Services Manager Information Technology and Services ### "This product will save your backside!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 Extremely positive. We recommend using a MSSP to help manage the product (EDR service) for best protection. Pros Very easy to deploy the application to endpoints, cloud management is easy to use and mange deployment. The product is very configurable to customize to your needs. Malware detection and removal is outstanding. Cons Trying to configure the policies on your own can be a challenge, be sure to acquire the product from a MSSP to ensure you set it up right and have ongoing support. Switched from [Trellix Endpoint Security](https://www.capterra.com/p/151734/McAfee-Endpoint-Security/) Product worked the best, was easy to use, and allowed for a very sophisticated deployment model with out complications. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) [Carbon Black EDR](https://www.capterra.com/p/240695/Carbon-Black-EDR/) Reasons for choosing CylanceENDPOINT Product performance and price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR CRAIG R. CIO Accounting ### "Does a good job" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 10, 2021 Positive. We are getting more formalized about security in our company, and BlackBerry Cylance is a good partner in this effort. Pros I feel our systems are well protected with BlackBerry (formerly Cylance) Protect (and Optics). Cons The setup is a little complex (policies, zones, rules, etc.), but is not really unlike other similar products. Alternatives considered [TrendAI Vision One Endpoint Security.](https://www.capterra.com/p/238554/InterScan-Messaging-Security/) Reasons for choosing CylanceENDPOINT Cost, ease of implementation, minimal CPU load Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Chris S. IT Director Accounting ### "Great protection and effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2021 Overall, I am very pleased and this software seems to work great. I do wish there were some more EDR capabilities with this software however. Pros With Cylance I feel that my organization is safely protected against all threats and we have never had an issue in three plus years using this. It is very easy to install and has a very small footprint which makes it nice for our PCs. Cons Creating policies and exclusions is a bit clunky but once you figure it out it's okay. It can also have many false positives which are easily maintained through the portal. Switched from [Symantec Endpoint Security](https://www.capterra.com/p/227396/Symantec-Endpoint-Protection/) We were seeking a next-gen antivirus for our organization. Alternatives considered [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Reasons for choosing CylanceENDPOINT We wanted to utilize the new technology such as AI contained within new antivirus software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH James H. IT Systems Administrator Health, Wellness and Fitness ### "Very good antivirus, server options are pretty opaque" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 4, 2021 No uncaught infections on workstations this year, really the most important functionality. Pros As far as catching infections, this has been a top-notch anti-virus choice. Aggressive response to infect flash drives, email viruses, everything we tested. Cons However, when it decides to block individual non-malware packages or fails to update on the workstations, the server options were pretty opaque and it took us longer to adjust settings to function correctly than we would have liked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tim Z. Security Engineer Utilities ### "Blackberry Protect" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 9, 2020 Cylance protect does a good job. It easy to use compared to carbon black and crowd strike. But the option are limited to comparing them But for a company building out a security team or that does not have a security team, it's a great tool. Pros THe ease of use and updating agent so seamless. Cons THe limited options compared to Carbon Black and Crowd Strike. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/148333/CylancePROTECT/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.