# Pobuca Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Pobuca Connect the right CRM solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148335/Pobuca-Connect/reviews

---

Pobuca Connect

4.4 (91)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 14th, 2026

# Reviews of Pobuca Connect

Ease of use

4.3

Customer Service

4.4

## Showing most helpful reviews

Showing 1-25 of 91 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

jM

james M.  
Intern  
Research  
Used the software for: Less than 6 months

### "Pobuca Connect, The best Contact management resource."

January 25, 2019

4.0

Overall a great tool for synchronizing all your business contacts with co-workers

Pros

Easy and a quick way to import large amount of contacts simultaneously. Easy Grouping of contacts with extra custom field making it easy to filter all contacts to a limited few.

Cons

it is not quite easy to detect duplicate contacts especially if you have a large data set. Problem having duplicate organizations with similar names. I think for this in case of an existing organization with similar name should be merged rather than creating another.

Review Source

Response from Pobuca

January 28, 2019

Thank you for your great review, James! We really appreciate your feedback! I will share your comments and review with our Customer Support Team. Please let us know anytime you need our assistance. Thanks again and hope you have a remarkable day! Best Regards!

VR

Verified Reviewer  
System Analyst  
Civil Engineering  
Used the software for: 2+ years

### "Best apps I have ever used."

January 25, 2019

5.0

Connecting my team is better then ever.

Pros

Easy to use, no adds. good interface. better search option.

Cons

Nothing to say. All about to say that it needs to include theme so that user can enjoy their own theme.

Review Source

Response from Pobuca

January 30, 2019

Wow! Thanks a lot for your excellent review! You've made our day!!

VR

Verified Reviewer  
Telemedicine Support Analyst  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Initially Excited, Two Years Later, Disappointed"

January 25, 2019

2.0

Our goal for Pobuca Connect is to use it to replace having contacts in three or four different places, to easily export a list of contacts once a year for a snail mailing, to replace MailChimp with this contact database and email marketing and to still sync with the contact database for our Office 365 email system. Currently, Pobuca Connect meets only one of these goals. For now, we plan to keep trying to convince Pobuca to build an enterprise friendly business product for robust contact and relationship management, but if an alternative solution arises that solves all of these goals, we would migrate to that alternative service provider in a heart beat. My hope is that Pobuca Connect, with such great potential, is not left in the dust behind their competitors but intead rises to the challenge.

Pros

Pubuca Connect does a great job of storing contact information and allowing multiple people to access the contacts under different permission levels. The ability to utilize custom fields is also incredibly useful. Having both Android and iPhone apps is very useful for us.

Cons

However, Pobuca Connect has a long ways to go before businesses can use this product alone for their contact management, email marketing, and customer relationship management. Let's start with the integration with Office 365. While it is very useful to be able to login to Pobuca using our Office 365 credentials, the integration doesn't go far enough. The Pobuca Outlook addon, for example, allows searching for contact information, but doesn't allow edits For email marketing, many businesses can't afford to hire another web developer to design and maintain email templates that will be mobile friendly, tablet friendly, laptop and desktop friendly. Currently, the email marketing editor is simply a HTML WYSIWYG editor box. Having a robust and interactive email template designer similar to MailChimp and dynamic contact database fields for personalizing a mass email campaign would bring this email marketing tool in line with their top competitors. Additionally, while Pobuca users can be segmented into different permission groups, there is currently no method, short of paying the developers several hundred dollars to create a report that can be easily generated showing the edits and changes in the contact database mapped to the specific user that made those changes. Currently, if one disgruntled employee had the permission to delete all contacts in the Pobuca database, they could and the rest of the users wouldn't know who performed the action, or how to undo the deletion operation.

Review Source

Response from Pobuca

February 17, 2020

Hello, Thank you for all your comments and the time you have spent for this review. In Pobuca we appreciate our users' valuable feedback and keep improving our apps as per those. Regarding the email campaigns feature, please bear in mind that the core field of Pobuca Connect is contacts management and not email marketing. Nevertheless, we provide the possibility to send emails to your contacts via email campaigns or mass emails. In case you want a more advanced email tool, you can integrate your Pobuca Connect contacts with other platforms through Zapier. Regarding the user roles and permissions, you can assign 4 different kind of user roles to your co-workers for extra security and in case you don't want a user to edit/delete your contacts you can assign the Reviewer role. You also have the possibility to review who has created and who has last modified a contact of your database. Best regards, The Pobuca team

VR

Verified Reviewer  
Director  
Environmental Services  
Used the software for: Less than 6 months

### "Nice way of storing and synching contacts - and GDPR compliant too"

February 13, 2018

5.0

All my contacts in one place with minimal hassle.

Pros

Easy to import contacts, and easy to arrange them by organisation. Fast customer service. The software will synch contacts across an organisation (although this is less useful to a lone worker like me). Nice little desktop app which helps you find what you need quickly (e.g. someone's number when you need to make a call). Great value for money as it's free for a single person like me; can't comment on the other pricing structures. Storage of data is GDPR compliant.

Cons

Having nicely imported all your data, you can't EXPORT it without upgrading to a paid plan, which is a bit annoying if you want to move to another contact manager.

Review Source

Response from Pobuca

February 14, 2018

Thank you for your review. We appreciate your feedback. We offer a 15-day free trial of Pobuca Pro, if you want to check our product before paying though.

VR

Verified Reviewer  
Technical Consultant  
Civil Engineering  
Used the software for: 1-2 years

### "Pobuca connect"

January 25, 2019

5.0

Pros

The sorting; the interface; the search;

Cons

I dont have something in mind. Nothing occurs

Review Source

Response from Pobuca

January 28, 2019

Wow! Thank you so much for leaving such an awesome review! We strive for the best and we are thrilled to hear your experience! Thanks again!

VR

Verified Reviewer  
it technician  
Wholesale  
Used the software for: Less than 6 months

### "POBUKA IS A GOOD CONTACT MANAGEMENT SOFTWARE."

December 12, 2019

3.0

I USE THE FREE VERSION, WHICH ALLOWS MANAGING ADDRESSES, PHONE NUMBERS ... ALL IN ONE SAME SITE. THE INTERFACE IS MODERN, AND SIMPLE BUT THE SEARCH DOES NOT WORKS WELL. SOMETIMES IT TAKES A LONG TIME IN SEARCH AND OFTEN NOT FOUND. IN GENERAL, IT IS RECOMMENDED.

Pros

IT HAS DISTINCT FUNCTIONAL MODES, AND IT'S VERY PRACTICAL TO ORGANIZE A COMPANY'S CONTACTS, LIKE CUSTOMER CONTACTS. THE INTERFACE IS MODERN, AND SIMPLE .

Cons

POBUKA HAS AN INTERFACE MODERN, AND SIMPLE BUT THE SEARCH DOES NOT WORKS WELL. SOMETIMES IT TAKES A LONG TIME IN SEARCH AND OFTEN NOT FOUND.

Alternatives considered

[Free Address Book](https://www.capterra.com/p/138991/Free-Address-Book/)

Reason for choosing Pobuca Connect

BECAUSE POBUKA IS ONLINE, MODERN AND SIMPLE, AND POBUKA WORKS BETTER THAN OTHERS.

Review Source

Response from Pobuca

December 16, 2019

Hi there! Thank you very much for your comment :) In case you face slow performance again while searching for an entity don't hesitate to contact us via email: support@pobuca.com. We will assist you immediately!

VR

Verified Reviewer  
Proposals Manager  
Oil & Energy  
Used the software for: 6-12 months

### "Pobuca"

January 26, 2019

5.0

Good Software and very easy to work very useful mobile app

Pros

Very systematic approach towards the contacts database formation.

Cons

have fields with max letters capacity because of which sometime its difficult to feed complete info.

Review Source

Response from Pobuca

January 28, 2019

Thank you so much for taking the time to leave this excellent review! We really appreciate your feedback and we will do our best to meet your expectations!

VR

Verified Reviewer  
Executive Digital Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Overall a very helpful contact management system"

January 18, 2019

4.0

overall is a great tool and support seems to be good for queries. i would recommend it to anyone in any organization

Pros

\-Easy on-boarding -tools for import from other software - app for mobile and add-in for outlook integration - short learning curve -access / rights management (who sees what)

Cons

\- needs better language support on data entry (other than English) - better integration with office 365 (i should be able to add a contact right away from new email - login through add-in has to much friction

Review Source

Response from Pobuca

January 22, 2019

Thank you for your review! We'll take your suggestions into serious consideration and focus on providing the best customer experience!

VR

Verified Reviewer  
National Account Manager  
Food & Beverages  
Used the software for: 6-12 months

### "POBUCA REVIEW"

January 29, 2019

4.0

Access to all my business partners

Pros

Easy to use, friendy, quite useful and helpful

Cons

Every time I use it, requires to enter credentials even though I choose to keep me signed

Review Source

Response from Pobuca

January 30, 2019

Thank you for your review. In case you encounter any similar problems in the future, please contact us at support@pobuca.com and we will resolve any issue free of charge as soon as possible.

VR

Verified Reviewer  
Senior Analyst  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Great UI and overall experience is fabulous!"

October 17, 2017

5.0

Pros

The User Interface is great! They also have excellent customer service. I loved the overall interface. It is also available across the devices which is great! If you are very big organisation with a lot of contacts, this would definitely help you.

Review Source

Response from Pobuca

February 18, 2020

Thanks for your comment!

TS

Troy S.  
Owner  
Sports  
Used the software for: Less than 6 months

### "Good for big company"

April 3, 2019

4.0

Pros

If our business was bigger this seems like a great idea.

Cons

Was difficult to understand and when adding contacts I ended up with multiple duplicates which made things very difficult for my partners.

Review Source

Response from Pobuca

April 12, 2019

Thank you for your review. I would like to take the opportunity and let you know that Pobuca Connect enables you to merge multiple contacts, so that you can avoid the confusion you faced. Please find more information here: http://help.pobu.ca/how-tos/merge-contacts. Moreover, you can manage duplicates in this way: http://help.pobu.ca/how-tos/manage-duplicates-in-pobuca-connect. Last but not least, do not hesitate to contact us at support@pobuca.com, in case you need any further help.

EO

Elizaveta O.  
  
  
Used the software for:

### "If i could, I would have given five six stars"

December 15, 2016

5.0

A convenient and super easy-to-use service for managing contacts. A great customer support. There are some points for improvement, for example, built-in departments and roles for contact are of a little use for our company. Customizing them would be a great feature. But still the service is constantly growing and accepting any feedback from customers - that is the main reason for us to choose them :)

Pros

Great customer service, stable app, easy to use, nice interface, bulk upload, nice mobile app

Cons

The customization of contacts are a bit limited (predefined deps and roles)

Review Source

Response from Pobuca

May 22, 2017

Dear Elizaveta. Thank you for your positive review and for choosing Pobuca to manage your contacts. I'm happy that you enjoyed your experience with our app. Because of Pobuca last release, PRO & ENTERPRISE users have the ability to use custom fields. Custom fields will help you target your searches and easily extract contact information from Pobuca database. To set custom fields you have to be the Pobuca admin. If you need a walkthrough to Pobuca¿s new features, Schedule a Demo here ( https://pobu.ca/demo ) and our experts will contact you shortly.

NJ

Natasha J.  
Inside Sales  
Construction  
Used the software for: 6-12 months

### "Review"

January 24, 2019

4.0

Pros

Easy to use Easy to organize contacts by organization

Cons

Can be a little slow at times especially when trying to scroll through contacts.

Review Source

Response from Pobuca

January 25, 2019

Thanks a lot for your awesome review, Natasha! We're so happy that Pobuca Connect makes your life easier. We regularly polish up the application to continue improving it. Make sure you download the latest version!

CS

Cecilia S.  
Administrative Assistant  
Civil Engineering  
Used the software for: 2+ years

### "Pobuca Review"

January 29, 2019

4.0

Positive experience overall. It's easy to use and fulfills the basic needs of keeping contacts in order.

Pros

It is easy to find and input contacts along with making changes as necessary.

Cons

I do not like that you have to make an organization contact and regular contact. It is annoying to have to put the address in the organization and regular contact. If that person is in the organization the information should automatically pop up. You also shouldn't have to put a first and last name as a requirement.

Review Source

Response from Pobuca

January 30, 2019

Thank you for leaving your review, Cecilia! We will take your feedback into consideration when we launch the next version of the app.

SE

Sanaa E.  
Intern Student  
Automotive  
Used the software for: Less than 6 months

### "About 1 month ago, I look for application or something where I can Make all My professionnal contact"

July 12, 2017

5.0

Now, I can Manage My professionnal contact and also give the access to my colleagues

Pros

What I like the most is The design and also the simplicity, it's very useful application. More than that, with this I can Give the access to another friend or colleagues like Editor, administrator or reviewer and this is quite interesting.

Cons

Review Source

Response from Pobuca

July 20, 2017

Thank you so much Sanaa for your comment !!! We're very happy when our customers are happy. We're glad you're enjoying our app! We will contact you soon for more feedback.

MK

Mike K.  
IT Professional  
Computer & Network Security  
Used the software for: 1-2 years

### "Great App for Simple Contact Management"

January 14, 2017

4.0

This app works well for contact management for small businesses. It's quick and easy to use. It does lack some integrations with other services, which can be helpful for VoIP phones and the like. Overall, it's a useful tool.

Pros

Ease of use.

Cons

Getting contacts into the software from Outlook.

Review Source

Response from Pobuca

May 29, 2017

Thank you Mike for giving us your rating. We feel so grateful that you like our product. We're happy to help and answer every question regarding Pobuca. Don't hesitate to contact us . Stay tuned !

LJ

Lau J.  
Leasing managner  
Real Estate  
Used the software for: Less than 6 months

### "Not user friendly"

December 13, 2019

2.0

Pros

It's a good tools to collect the data.

Cons

The function about copy the name card details and fill in the column automatically.

Review Source

Response from Pobuca

December 16, 2019

Hi Lau, I am sorry you don't consider Pobuca Connect as a user-friendly environment. We take customer feedback very seriously and our product is constantly evolving with new features and enhancements based on that feedback. Since our software is used by thousands of companies worldwide, we have a large queue of customer ideas and requests that we consider when we prioritize our product roadmap. Do not hesitate to share with us your ideas about our product to support@pobuca.com. Thank you!

SB

Stacey B.  
Marketing  
  
Used the software for: Less than 6 months

### "Great"

August 8, 2017

5.0

Pros

Great experience and no major complaints. Always someone to talk to if needed. It worked out great!!

Cons

The only main issue regarding using this application is that anyone could make changes but that was really it!

Review Source

Response from Pobuca

August 24, 2017

Thank you a lot Stacey! We're very happy that you have a nice experience with Pobuca. Regarding your cons, in our latest product release we've add a new feature that gives you the ability to have user roles! If you need a walkthrough to Pobuca¿s new features, Schedule a Demo today and our experts will contact you shortly.

lM

luis M.  
IT specialist  
Insurance  
Used the software for: Less than 6 months

### "Good stuff "

January 20, 2017

5.0

love it. Will keep using it for a while still a lot to learn but with patience and time eventually it will work out.

Pros

Easy to use

Cons

None

Review Source

Response from Pobuca

May 29, 2017

Thank you a lot Luis. We appreciate your perfect review and feedback about Pobuca. We'll contact you to participate in Pobuca's ambassadors program. See you soon :)

HO

Halee O.  
Communications Assistant  
  
Used the software for: Less than 6 months

### "My experience with Pobuca from was very professional. Any questions I had were answered promptly."

July 18, 2017

5.0

Pros

It's ease of use and the fact that it is accessible from any device. It is efficient without being cumbersome.

Cons

I feel like it suits more of a sales objective, where our organization needed mostly a place for storing contacts/contact groups.

Review Source

Response from Pobuca

July 19, 2017

Dear Halee Oliver. Thank you for giving us your perfect rating, we are very happy when our customers are happy. We will contact you soon to participate in our ambassadors program. Until then, take care!

JG

Justinas G.  
Intern  
Education Management  
Used the software for: Less than 6 months

### "Introduced it to my new workplace."

July 11, 2017

4.0

Very convenient

Pros

Veey convenient way of sharing contacts among co-workers. Liked the idea of a cloud database which can be accessed from any device.

Cons

Software still contains quite a few bugs. Had difficulties in assigning contacts to different categories.

Review Source

Response from Pobuca

July 20, 2017

Thank you Justinas for your positive review and for choosing Pobuca to manage your contacts. We're very happy when our customers are happy. We've launched new version of Pobuca where you can find some new features and some improved old features. For more information about them, Schedule a Demo here ( https://pobu.ca/demo ) and our experts will contact you shortly.

IP

Ilze P.  
Associate Researcher  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Good, easy"

December 11, 2019

4.0

Overall very easy to use and understand!

Pros

really easy way to look up the contact details for colleagues with whom you don't work closely with on a aday to day basis, but then suddenly a project comes up and you know they are the best ones to turn to

Cons

difficult to get into using it, feels like I always forget I have it on my phone so sometimes I have gone a longer route to get someones contact details only to remember that i could have done it this way.

Review Source

Response from Pobuca

December 12, 2019

Thank you Ilze for your valuable feedback :) Do not forget to download the latest version for iOS & Android and scan your business cards using AI! You can contact our support team if you need anything to support@pobuca.com. We are always here for you!

SP

Sevi P.  
Commercial Director  
Sports  
Used the software for: 6-12 months

### "Helpful and useful "

January 20, 2017

3.0

Full in terms of data-not so easy to search the data though. Maybe you should add more search fields

Pros

Many dealtails for every contact

Cons

Needs more search options

Review Source

Response from Pobuca

May 22, 2017

Dear Happy Sevi. Thank you for giving us your rating and for recommending app. We are continuously making Pobuca better to meet your business needs and expectations! In the latest product release you can find 'Advanced search' . A Search for people or organizations using special filters and criteria. For more info on the current and upcoming enhancements you can contact us at hello@pobu.ca . Take care!

EC

Eileen C.  
  
  
Used the software for:

### "Easy to use "

December 16, 2016

4.0

Just started using but seems easy and easy for others to access Easy to get into and enter Information and like the feature of using on cell phones.

Review Source

Response from Pobuca

May 18, 2017

Thank you a lot Eileen Carter for your feedback! It's so critical to us to keep our customers happy and satisfied with Pobuca. We will contact you to be part of the Pobuca's ambassadors program!

VB

Vasilis B.  
CIO  
Hospitality  
Used the software for: Less than 6 months

### "Super app and easy to use it with many add on features. "

January 16, 2017

4.0

Great to use it basically with -external / remote collegues. No need to have different lists with contacts, or trying to update different apps / programs. Especially for employees who are travelling or do not have a standard office base, it is great.

Pros

Add on, ease to use,

Review Source

Response from Pobuca

May 29, 2017

Thank you Vasilis for your positive review. Your feedback is so important to us. We're very happy that you consider Pobuca super app. We'll be grateful if you will participate in our ambassador's program. We'll contact you soon! Cheers

Similar Products

Featured