XM Developments

Sage eCommerce

3 / 5
1 review

Who Uses This Software?

Wholesale Distribution businesses that require a full featured B2B eCommerce solution that is very tightly integrated with their back office. Designed specifically for Sage 300 (Accpac) and Sage X3.

Average Ratings

1 Review

  • 3 / 5

  • 2 / 5
    Ease of Use

  • 2 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Hosting varies by size of catalog and order volumes.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • XM Developments
  • www.xmdevelopments.com/
  • Founded 2005
  • Canada

About Sage eCommerce

Sage eCommerce is the worlds only eCommerce solution certified by Sage. We enable customers to seamlessly extend their Sage platform to the digital world with secure and real-time connectivity, giving them Intelligent eCommerce.

Sage eCommerce Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

Sage eCommerce Reviews Recently Reviewed!

Capterra loader

Frustrating and underwhelmed. Updates are long overdue, and long-standing customers ignored.

Jul 31, 2018

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not

Pros: We have never had an issue with security; the website syncs with our very large inventory of items; it is fairly clean and simple to use when it comes to the basics of category and page set up.

Cons: Due to the large number of SKU's the site loads very slowly. There is no way to generate a site-wide performance or image size report to see if some pages could be optimized.

There is no separate editor for mobile mode. No plug-ins for abandoned cart or other standard e-commerce apps. No easy way to see what new / updated skins might be available. Making changes is often a custom request process done by coders in New Zealand but screened by the sales office in Canada, so there's little direct communication with the team building the site.

Virtually no customer service or effort made to make the experience better. 5 years in we're pretty much paying a hefty monthly hosting fee with very little communication.

Overall: Originally, it was a very efficient way to get an e-commerce website for our business. It just has not kept pace with the industry standards.