# Greenshades Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Greenshades the right Human Resources solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148355/Benefits-Solution/reviews --- Greenshades 4.4 (26) [View alternatives](https://www.capterra.com/p/148355/Benefits-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 28th, 2026 # Reviews of Greenshades Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews GS Gary S Director of AdministrationReligious Institutions, 51 - 200 employeesUsed the software for: More than 2 years. “The system is customizable and the support team is accessible and eager to help. Though the system was originally built for MS Dynamics GP, Greenshades has also customized the system to work in a variety of ways with SL. “ May 19, 2021 RR Ruth R Human Resources DirectorHigher Education, 201 - 500 employeesUsed the software for: More than 2 years. “For the price, it is easy to use and I like that the information entered in the Greenshades software carries over to our payroll system entry for entry instead of a general "dump" of information on the accounting side.“ June 29, 2021 AI AZI I VP FinanceRetail, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The technical supports are great and reachable.“ July 12, 2021 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer CNO Hospital & Health Care Used the software for: 6-12 months ### "Payroll" December 13, 2021 5.0 Pros The ability to access your payroll information from anywhere and to look back at months prior is amazing. Cons Some staff struggle with using apps and accessing email. It is a change process that can't be overlooked during implementation. Review Source RB ROCKY B. CFO Restaurants Used the software for: 2+ years ### "Greenshades - A Payroll Solution custom fit for all industries" January 20, 2026 5.0 Greenshades provides the sofisticated services in a proficient manner that allows us to focus on company profitability instead of task oriented internal processes. Pros Interfaces with ERP payroll module so less time is spent processing payroll 1,400 employees in multiple related companies. Greenshades provides secure access for all emplyees to receive payroll hstory and year end documents through the portal without consuming extra administrative staff's time. Cons Time to implement the services customized to our company needs. Necessity to provide historical information that was not readily available. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/) Reason for choosing Greenshades Affordability and limited functionality to meed our basic needs. Review Source HH Haley H. Client Services Manager Accounting Used the software for: 2+ years ### "Mid-Size Payroll Service using for Tax Purposes" May 18, 2021 3.0 We have over 7000 W-2's that we process, so it is good to have as an information gather. However, we must go over the information closely, for it is incorrect in some ways. Pros The software is quite easily to use and information can be manipulated. Cons The software does not communicate well with our payroll software (Darwin 16). It doesn't pull the correct information and since the techs with Greenshades don't know much about Darwin they state they can't fix it. Also we are using the software in Alabama mostly and the software is not even capable of creating an upload file with our state. Reason for choosing Greenshades He has been with Darwin since 2000. We have looked into other software in the last two years, both payroll and tax related. We have not decided if we are ready to move. Review Source GB GLEN B. CFO Wholesale Used the software for: Less than 6 months ### "\[sensitive content hidden\] IS AWESOME" February 20, 2026 5.0 VERY FRUSTRATED FOR AWHILE AND NOW THINGS SEEM TO BE CLICKING. 4TH QTR WAS PRETTY BRUTAL. I AM ANXIOUS TO SEE WHAT THE FIRST QUARTER BRINGS FOR PAYROLL QUARTERLIES Pros INTERFACES WITH GS HR EASE OF MAKING CHANGES ONCE A PAYROLL HAS STARTED AS FAR AS CHANGING HOURS WORKED OR CHANGING DEDUCTIONS. Cons THE SETUP WAS VERY CONFUSING AND ALOT OF TIME WAS INVOLVED. I HAD A DIFFICULT TIME UNDERSTANDING THE G/L MAPPING. Switched from [One Step GPS](https://www.capterra.com/p/197399/One-Step-GPS/) MICROSOFT GP WILL NOT SUPPORT THE PAYROLL TAX TABLES OR UPDATE SS/40K/HSA MAX AMOUNTS AT THE END OF 2026 OR 2027. WE WOULD HAVE BEEN SOL. Review Source TD Tammy D. HR Manager Warehousing Used the software for: 2+ years ### "Greenshades & Image Pointe/Dignity Apparel " June 18, 2025 4.0 We have been using it for quite some time. We went from paper record keeping to Greenshades so I have no comparison. Pros Mostly very user friendly. Love the support that is available and the options of remote support if great. Cons Sometimes not being able to quickly get to a report for lack of not knowing how. Every once in a while, a support ticket can take a long time to get solved. Review Source Response from Greenshades Software June 20, 2025 Hi Tammy, Thank you for your thoughtful review and for being a loyal Greenshades user. We're so glad to hear that you've had a positive experience with our support team and find the platform user-friendly. We've noted your feedback around reporting and support response times and are sharing it with our teams to help drive ongoing improvements. We appreciate your continued partnership! AM Angela M. Payroll Accountant Financial Services Used the software for: 2+ years ### "Great customer service" June 24, 2025 5.0 The overall experience with Greenshades is positive and great. The only hope is to make product more affordable for small business. Pros I like the Greenshades most is their impressive customer service. The representatives are very professional and patient. Cons The least about Greenshades is the product price. It's increasing every year. It's hard for the small business to afford. Review Source Response from Greenshades Software June 26, 2025 Angela, Thank you for your feedback and for being a loyal Greenshades user! We're glad to hear you've had a positive experience with our team—providing excellent service is a top priority! We understand pricing is a concern for small businesses and appreciate you sharing your perspective. Your input helps us continue to improve. RR Ruth R. Human Resources Director Higher Education Used the software for: 2+ years ### "Great product" June 29, 2021 5.0 It has been good. Pros This software is much less expensive than any other product I have reviewed. For the price, it is easy to use and I like that the information entered in the Greenshades software carries over to our payroll system entry for entry instead of a general "dump" of information on the accounting side. Cons When calling into customer service, it is difficult to work my way up to an "expert" who can fix an issue that takes more knowledge than the front line person has. It would be nice to have a dedicated customer service person that I could talk to each time I have an issue instead of calling in and a random person helping me. When this happens I have to explain each time how our benefits are set up. If I had a dedicated person that I could call who only dealt with a specific number of companies, they would more easily and quickly understand the issue I am having instead of me spending 10 minutes or more explaining what I need. Reason for choosing Greenshades The cost was a major factor. Also, the way entries in Greenshades carry over to our payroll system. Review Source AI AZI I. VP Finance Retail Used the software for: 2+ years ### "Payroll Reporting" July 12, 2021 4.0 The technical supports are great and reachable. Most of the problems are solved within reasonable time. Pros Since we started using the software, we don't have to issue check stubs to employee anymore. Our year end distribution of W2 to employees and the reporting process to authorities were smooth and finished on timely manner. Cons the widow for submission of W2 with a staggering increase in price - this need to be modified to lesser increase in cost or longer period. instead of having 5 different pricing level, reduce it to 3 maybe with a slightly longer window. Reason for choosing Greenshades we were suggested by great plain software technical support to use Greenshades and that was a great decision we've made. Review Source GC Gina C. HR/Finance Manager Government Administration Used the software for: 2+ years ### "Basic Greenshades use" July 8, 2021 5.0 Working with this company overall has been a positive experience. I would recommend the software to small companies however I haven't used a lot of the other products. Pros The software is super easy to use. I only use the basic time keeping module and W-2 printing/reporting. Anytime I call support they are helpful and always follow up with me if they don't have answers. Cons Greenshades was very difficult to deploy in 2013. I felt like the company grew so fast it couldn't keep up. IT seemd when the company moved to the cloud, there was a few bumps. We are a 24/7 operation so the down time for upgrades or maintenance cause our team some issues. Review Source JK Jennifer K. Controller Food & Beverages Used the software for: 2+ years ### "Greenshades Review" May 9, 2023 5.0 Pros We were completely paper based before we went live with Greenshades and now are 100% electronic thanks to their software. Cons When there is an issue it usually takes the support team several weeks or months to address. Review Source GS Gary S. Director of Administration Religious Institutions Used the software for: 2+ years ### "A Helpful and Welcome Tool" May 19, 2021 4.0 We have really enjoyed working with Greenshades. In fact, they are one of our best and most responsive corporate partners and business developers. They are professional and always responsive and available to help. Pros We are using Greenshades along with our Microsoft Dynamics SL accounting package to provide online access for employees to their paystubs and W2's among other uses (we process an in-house payroll). The system is customizable and the support team is accessible and eager to help. Though the system was originally built for MS Dynamics GP, Greenshades has also customized the system to work in a variety of ways with SL. For what the software provides, it is a good value! Cons Since the software is not made primarily for Dynamics SL, at times it can be frustrating to make things work perfectly. However, although the support team is very helpful, there are some limitations that may not satisfy all users. Overall all though, the pros outweigh the cons! Reason for choosing Greenshades The other products were prohibitively expensive and Greenshades was a good value for what our priorities and needs were. Review Source MJ Maria J. Accounts Payable Manager Legal Services Used the software for: 2+ years ### "1099 Submission" June 29, 2021 4.0 Greenshades is a very convenient tool in submitting 1099s to the IRS. Technical support returns my emails / calls whenever I need assistance with a short wait period. Pros It is convenient for filing 1099 for contract workers without having to do paperwork. Cons The portal / website is a bit confusing because the steps are not very clear when revisiting the website. I didn't know that some steps did not need updating before completing submission. Review Source JW Jolene W. Accounting Manager Hospital & Health Care Used the software for: 2+ years ### "May2021 Greenshades" May 18, 2021 4.0 Pros Timesheets have been a success for our administrative staff and are easy to use and import into Dynamics GP. The payroll tax module has been a great tool for reviewing and filing our quarterly and annual taxes. Integration of the software was simple. Love that customer service is part of the package. Cons Hoping for a smoother transition to add online W2's for our employees as we looked into this last year and seemed like a lot of work so we did not add this option. Also to allow our employee's to see more than just one or two years of W2's without needing to purchase an extra plan. Review Source MH Maci H. Human Resources Manager Hospital & Health Care Used the software for: 1-2 years ### "Greenshades in the 21st Century" June 7, 2022 4.0 Pros All of my employees utilize this software and enjoy the function of all their tax and pay information in one easy stored location Cons My biggest con is that the site operates VERY slowly sometimes. I feel like I am working in 2003 again with how slow the program is. This is not an issue with my computer or connectivity. Greenshades is the only site that does this. Review Source SR Sheila R. Payroll Tax Manager Food & Beverages Used the software for: 2+ years ### "Greenshades Software Review" May 18, 2021 4.0 The main issues I have had with Greenshades is sometimes the payroll inspector will make suggestions that are incorrect. I have to send over the rulings to Greenshades to get them to update the data. Pros I like the year end feature for the ease of use. The tax software is also good and very easy to use. Payroll Inspector is very nice in that it will determine the correct local taxes for employees. Cons I feel that the reporting is lacking and I would like more ability to modify and customize reports that are not available in our payroll system, but could be built as adhoc reports in Greenshades. Review Source SB Sandra B. HR Manager Financial Services Used the software for: 2+ years ### "Keeps me on track" July 12, 2021 5.0 Pros Greenshades is very easy to use to submit quarterly and annual tax returns, and I really appreciate the daily reminder emails within the week that the tax returns are due. I also appreciate being able to complete the Federal I-9 forms online with Greenshades. Cons I wish that it supported a few more of the local taxes/fees that we encounter in certain states. Even though the returns for these are fairly simple for the few employees we have in the affected states, it would be nice to be able to process them like we do the other taxes. Reason for choosing Greenshades It integrated well with our accounting system and was recommended by our consultant. Review Source JC John C. Financial Systems Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Simply a Great Product" July 8, 2021 5.0 Pros While we don't use all of the Greenshades modules that are available, we rely on it for our 1099 reporting and IRS filing. It is simply an easy to use, life saver around tax time. We've have never had a problem installing it, using it, and have come to rely on it for our filings. Their support staff is very responsive and instructive .I would hate to think what our filings would be like without it! Cons I can't think of any: we've been using the product for several years now and have never had a problem with it. It is the one third-party software package that I worry about the least. Review Source LF Lisa F. Accounts Payable Manager Restaurants Used the software for: 2+ years ### "1099 PROCESS NEVER BEEN EASIER " July 14, 2021 5.0 Pros The software gives a peace of mind. It is very user friendly, and it simplifies the entire 1099 process at year end. You drop your company vendor information on a Template and upload to their site. After uploading your company’s vendor information, Greenshades Software reviews your vendor information, and they flag any potential error or errors so you're able to correct before you hit the button to send to IRS. Not only that, but they will also mail and transmit 1099 file to IRS for you. Can you say stress free? Cons Hmmm, sorry, I cannot think of anything now . Reason for choosing Greenshades Greenshades was more of a time saver. It eliminated the manual work from an already stressful time of year. Review Source JM Joe M. Corporate Accountant Health, Wellness and Fitness Used the software for: 2+ years ### "Good Products" May 18, 2021 5.0 We have been using Greenshades for a long time and the ease of use along with additional functions have been great. Pros The original price was attractive and the ease of use. Cons The original set up was a challenge to finalize. Reason for choosing Greenshades The price was a significant factor. Review Source LD Lorrie D. Payroll Retail Used the software for: 2+ years ### "Greenshades review" May 18, 2021 4.0 Tax reporting/filing is easier with Greenshades, our employees enjoy being able to view their check and print them themselves. Pros Easy to use, customer service is prompt, patient and knowledgeable. Cons Some of the reports could be more user friendly and customizable. Review Source SE Sheila E. Staff Accountant Warehousing Used the software for: 2+ years ### "Greenshades Review for 2020" May 24, 2021 5.0 I always enjoyed the ease of use and when I had to contact Greenshades for assistance, they were always very knowledgeable and friendly and followed up after the initial contact. Pros I always thought it was very user friendly and contained pertinent information that every employee would find helpful. I especially liked having our PTO balances on the paystub. Cons It seemed to hard to set up for some employees but once it was set up it was very easy to use. Review Source MH Mary H. Controller Hospital & Health Care Used the software for: 2+ years ### "1099 User" May 18, 2021 5.0 Before 1099 NEC form, I would have highly recommended Greenshades but would like to see 1099 NEC also be able to upload to IRS Pros 1099 distribution to vendors and upload to IRS Cons Could not upload 1099 NEC to IRS using Greenshades Review Source LH Lisa H. Payroll Coordinator Accounting Used the software for: 2+ years ### "GS Review" May 18, 2021 5.0 It has definitely gotten better over the years. Very happy with everything now!! Pros The ease of maneuvering in and out of the tabs and screens Cons On the Political Subdivision under the employee tab, the drop down is very large. Wish we could type in a few letters that narrows the search down instead of having to scroll. Reason for choosing Greenshades GS offered the PA New Hire reporting and the Political Subdivision for local taxes in PA. Review Source CE CAROL E. Payroll Manager Insurance Used the software for: 1-2 years ### "Greenshade User" May 13, 2021 2.0 Poor. Very limited. We had to move to a more complex system Pros It was ok system. The webpage is easy to get around on. Cons This package is very lacking compared to others. Customer service is non-existent Review Source KT Kitty T. Accounting Construction Used the software for: 2+ years ### "AGM " May 18, 2021 4.0 Pros Easy to use and checks and balances with our billing software. Cons Issues with emails to employees regarding paystub. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.