Likelihood to Recommend:Not LikelyExtremely Likely
Pros: Automation rules
Cons: a lot of front end work
Overall: We've had higher logic for 3 years now but still trying to 'hit the ground running.' We see the potential but need more support from staff to really encourage membership engagement.
Recommendations to other buyers: start campaigns/automation rules from the start - will make your life easier.
Higher Logic is a partner in your success!
May 26, 2015
Comments: We are a professional membership association with 182,000 members. We have been using the Higher Logic Community Platform since 2011. It replaced our old listservs, discussion boards, and member directory. We have not looked back since we made the switch. Our members love the platform and we continue to expand our uses for it. We have a mentoring program running on it and we are moving many of our governance groups to it for online collaboration.
Pros: Higher Logic is an excellent partner in your success. They listen to their customers and they continually evolve the product to meet customer needs. Since it's a hosted platform, you benefit from all of the investments that they make in the platform and the technology.
Cons: More of a caveat than a "con," it is important to know that Higher Logic is a dynamic company and they are making improvements to their product on a regular basis. If you are looking for a static product that isn't going to change, they may not be the right fit.