# GetAccept Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is GetAccept the right Digital Signature solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148367/GetAccept/reviews

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GetAccept

4.6 (35)

[View alternatives](https://www.capterra.com/p/148367/GetAccept/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of GetAccept

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

JC

Jared C

Business Data AnalystEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“GetAccept helps us fulfill a necessary and vital process in our org and allows us to do so in a cost-efficient manner, without sacrificing on necessary features.“

May 4, 2023

JL

Jimmy L

Team lead Information and Technology Online Media, 501 - 1,000 employeesUsed the software for: 1-2 years.

“I have no much to say but image customisation is clunky“

November 14, 2022

Rebacca F

Sr Director Sales Effectiveness and EnablementStaffing and Recruiting, 10,001+ employeesUsed the software for: 1-2 years.

“It also has a responsive customer support team.“

September 5, 2024

Aman Preet S

Developer Retail, 10,001+ employeesUsed the software for: 6-12 months.

“For Choosing GetAccept we have mainly two reasons one is to get the accuracy in electronic and digital signature which this software provided the best in industry along with documents security.“

August 13, 2022

Aman Preet S

Developer Retail, 10,001+ employeesUsed the software for: 6-12 months.

“The overall experience was nice with GetAccept as we can deal with workflow management, embedded CRM tools and digital signature just keep in mind about the high pricing.“

August 13, 2022

## Showing most helpful reviews

Showing 1-25 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aman Preet S.  
Developer  
Retail  
Used the software for: 6-12 months

### "Know these things before choosing GetAccept "

August 13, 2022

4.0

The overall experience was nice with GetAccept as we can deal with workflow management, embedded CRM tools and digital signature just keep in mind about the high pricing.

Pros

For Choosing GetAccept we have mainly two reasons one is to get the accuracy in electronic and digital signature which this software provided the best in industry along with documents security.

Cons

The price seems to be quite high compatively to other alternatives especially when you compare it in the long run (for short period of time it won't be much expensive)

Switched from

[RightSignature](https://www.capterra.com/p/220507/RightSignature/)[airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[OneSpan Sign](https://www.capterra.com/p/121512/OneSpan-Sign/)

The quality of electronic signature and digital signature was not upto the mark as they were at times blurred and getting right signature is our main motto.

Review Source

VR

Verified Reviewer  
Account executive  
Information Services  
Used the software for: Less than 6 months

### "Digital sales room"

December 25, 2024

5.0

Really powerful and impactful tool to shorten your sales cycles and increase conversion rates.

Pros

what I like the most about GetAccept is that it's the most complete digital sales room out there. I have seen and tested a few but none have the set of capabilities that GetAccept has. Since the beginning of the sales cycle all the way to contract signing and closing, GetAccept alwayas has relevant suggestions to move the deal forward.

Cons

It can be a bit complex to implement at the beginning, but I believe that applies to all digital sales rooms. It's all about fine-tuning the way you are going to implement a digital sales room in your key opportunities.

Alternatives considered

[Aligned](https://www.capterra.com/p/265841/Aligned/)[trumpet](https://www.capterra.com/p/10015350/trumpet/)

Reason for choosing GetAccept

It seemed more user friendly and slightly cheaper compared to other options. Price was also a factor, they were not the cheapest but were willing to adjust to our limited budget.

Review Source

AB

Andreas B.  
CEO, CTO  
Marketing and Advertising  
Used the software for: 2+ years

### "Dont waste your money"

December 19, 2019

1.0

The organization seems to be more focused on sales than actual customer value.

Pros

In comparison to better alternatives i se no benefits.

Cons

The whole UI is very difficult to navigate No templates available creating a proposal is very manual and painful. CRM sync does not work properly

Review Source

BK

Ben K.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Loyal customer for 5+ years"

November 16, 2021

5.0

Over all its been a great experience. \[SENSITIVE CONTENT\] has been my goto professional over the years and responds incredibly timely which is a must when one has questions.

Pros

I love that i can track to the second of each paged that is viewed which in return helps me evaluate what my Client is thinking.

Cons

Honestly i like it all. It would be awesome if there was a way to send documents as if its from the company name and not getaccept but i understand why thats a no no as that would kill marketing purposes.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Docusign did not track each page per second/minute that the Client reviewed the documents sent.

Review Source

Response from GetAccept

November 18, 2021

Thank you for your review and feedback! We're glad to hear GetAccept's page tracking & insights allow you better understanding into what your clients are reviewing and interested in - we are always thrilled to hear our tool is providing a better buying experience! Thanks again for using GetAccept and the kind words!

JA

Juanca A.  
Contact Person  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Better document signing and sales management for creatives."

October 18, 2025

5.0

GetAccept enabled me to automate signing processes, speed up proposal approvals, and streamline client communication—making sales management much simpler for our creative team.

Pros

I prefer the easy document signing features and easy email reminders offered by GetAccept, which get client proposals and project approvals much quicker in my everyday work.

Cons

Personalizing email reminders and advanced workflow options required additional time, and customer support would take a while to reply when I was stuck with advanced document management.

Review Source

Rebacca F.  
Sr Director Sales Effectiveness and Enablement  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Effective e-signature tool"

September 5, 2024

4.0

GetAccept is playing a significant role in enhancing sales and market communication. Its flexibility, ease of use, and ease of learning fascinate users. It is very much supportive. It is playing an integral role in automating the whole application. Because of its innovative features, customers are having more focus on it.

Pros

Since I have been using this tool it has been easy for me to get the contracts signed by our clients. It is a very easy-to-use platform. It also has a responsive customer support team. Activities tracking is also easy. I appreciate the way it has made it easy to sign documents across the world by saving our precious time. It is also not an expensive tool like other tools available in the market.

Cons

It is working so well. The only features that it offers limited customization features. Sometimes e-signature also causes problems for the users but it happens very rarely.

Review Source

SK

Simone K.  
AE  
Hospitality  
Used the software for: 6-12 months

### "Helpful, but could be improved"

December 6, 2024

4.0

I do enjoy working with Getaccept, it has made the it easy to create contracts. However, I am not a fan of how difficult it is to edit or find a contract once you sent it.

Pros

The way to personalize contracts quickly

Cons

Smart Reminders, not seeing the contracts anymore, once they expired

Review Source

JC

Jared C.  
Business Data Analyst  
Education Management  
Used the software for: 2+ years

### "An Electronic Signing Platform that Competes Against the Best"

May 4, 2023

4.0

GetAccept helps us fulfill a necessary and vital process in our org and allows us to do so in a cost-efficient manner, without sacrificing on necessary features.

Pros

The ability to automatically sign documents, create and store highly customizable templates, and automate the sending of documents via GetAccept's API are great features that our org utilizes heavily.

Cons

It can be a little tricky to organize 'versions' of documents in a clean and clear way. Long document templates can be slow to load and work with during the template set up phase. Would be nice to be able to set up custom fields that can be used account-wide instead having to recreate the same field across multiple tempaltes.

Reason for choosing GetAccept

Relatively low cost while still including features that allow our org to fulfill a business need in an efficient way.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost-driven.

Review Source

Michael B.  
Account Executive  
Hospital & Health Care  
Used the software for: 6-12 months

### "GetAccept has helped me to seamlessly manage customer contracts"

January 7, 2022

5.0

Pros

I like how GetAccept has a clean look to it, it helps customers who are signing up for service understand the terms of the agreement.

Cons

I wish it didn't ask for feedback every time someone fills out a contract.

Review Source

Response from GetAccept

January 10, 2022

Thank you for the review, Michael! We're so glad to hear GetAccept support you manage your contracts and helps your customers understand the terms of the agreement! We have shared your suggestion regarding post-contract feedback with our product team.

Logendher G.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good Digital Proposal Platform"

July 21, 2022

5.0

Pros

Easy to customize the document with drag and drop. With good functionality, the client can sign easily without any technical guidance.

Cons

No Direct CRM Integration, while using the Extention method sometimes unable to access the relevant data of the Contacts to the proposal.

Review Source

AL

Axel L.  
Partner  
  
Used the software for:

### "A true time saver!"

May 13, 2016

5.0

I love it! The software saves me a lot of time and I am sure it helped me closing my last deal. Sign up!

Review Source

AL

Andrèas L.  
Sales  
  
Used the software for:

### "Easy to use"

May 10, 2016

5.0

\+ Easy to use + Follow up on documents + Reminders

Review Source

LF

Liz F.  
Head Start Eligibility Specialist  
Primary/Secondary Education  
Used the software for: 6-12 months

### "GetAccept is so helpful!"

April 14, 2021

4.0

Overall, we have been able to complete our jobs so much more successfully since the implementation of GetAccept. We are able to get documents from families in real time and get signatures immediately even though we are still working remotely. It has been so helpful that we are trying to determine how we can still utilize it when we go back to the "real world."

Pros

Learning GetAccept when we first started using it was a bit of a challenge as our team had never used any kind of signature software previously, but after a couple weeks of playing around with it we found it was so user friendly and easy to figure out! The fact that we can obtain documents from clients prior to meeting with them and then turn around and have them sign documents in real time is so helpful for getting our applications completed in a timely manner. We have been able to also send clients surveys with the documents and cut down how much follow up is needed after an appointment.

Cons

I do wish that the program would recognize contacts between both entities. We have two different programs so we have two entities and it feels redundant to have to put in all of the recipient's contact info again when we've already entered it in the other entity. I have also had issues with documents "disappearing" from my active list so I've had to search for them to find them.

Review Source

Response from GetAccept

May 10, 2021

Hi Liz, We are thrilled to hear about the positive impacts our platform has been for you and your client needs. Please continue to give us feedback for any ease of use or support areas as we value this. It has been wonderful to see the success that your organization has had with our product. Don't hesitate to reach out to our wonderful customer support team for anything.

MW

Makenna W.  
Regional Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Very happy we switched to Get Accept"

April 6, 2021

5.0

Our overall experience has been great, I can't say enough good things about \[SENSITIVE CONTENT HIDDEN\]. He is always super helpful and knows the product very well.

Pros

First off the customer service, especially \[SENSITIVE CONTENT HIDDEN\]has been amazing through the implementation and entire time using the product. I like the way Get Accept is set up, it is very easy to send documents, sign and receive and create templates. We used Docusign before and it was so cumbersome and we had to use one account with our multiple entities. Now they are all separate entities under 1 account which makes our lives a lot easier. I love the ability to send/record video to send with the documents as well. We are still new to using the product but every time I ask if I can do some thing the team at Get Accept is super helpful and shows us how to do it.

Cons

I would love a API to go directly into our CRM platform and the ability to copy one template from one entity to another one but neither of those are big issues at all. The pros absolutely outweigh the cons.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Cost and ease of use

Review Source

Response from GetAccept

May 4, 2021

Thank you Makenna for your kind words! Customer happiness and feedback is super important to us. We are big fans of the video component as well! Thanks for being a great customer of ours and we look forward to continued growth together.

CC

Christopher C.  
Sales Director  
Translation and Localization  
Used the software for: 2+ years

### "Best CRM Product and Support (\[SENSITIVE CONTENT HIDDEN\]) on Market 2021"

February 10, 2021

5.0

Awesome! Best experience with CRM in my career! Blows out Salesforce!

Pros

ease of use, autogenerated next task, and lots of auto gen, extremely efficient and user friendly...The Support Team Leader \[SENSITIVE CONTENT HIDDEN\] is beyond the best. A Class Treatment for 2.5 years. Such a delight and breath of fresh air. Thanks \[SENSITIVE CONTENT HIDDEN\]! -Chris

Cons

Nada! If there is a tiny bug, it gets resolved quickly same day!

Review Source

Response from GetAccept

February 16, 2021

Thanks for your review Chris! We are thrilled that you love GetAccept and find the platform easy to use for your needs. We think the world of our customer success team so its nice to hear you do too!. Our customers always come first so we value your feedback always.

JL

Jimmy L.  
Team lead Information and Technology  
Online Media  
Used the software for: 1-2 years

### "Fully packed with amazing features."

November 14, 2022

5.0

This platform is very useful and beneficial in our organization. It makes documents signing electronically effortless saving us time and cost.

Pros

Simple and clean interface system that 8s easy to navigate. HD video quality and live chats. Alert notification when prospect opens the document. Getting documents and signatures remotely is easy. Managing sales and workflow runs smoothly.

Cons

I have no much to say but image customisation is clunky

Review Source

KD

Karunyaa D.  
Demand Gen Marketer  
Real Estate  
Used the software for: 6-12 months

### "GetAccept- Sales enablement "

May 27, 2022

4.0

I had the best on-boarding experience as the whole solutions engineer & onboarding POC from getaccept were so helpful & patient. They listen to the requirements & work on it practically.

Pros

GetAccept has integrations with almost all the sales & marketing related techstack which helps to adapt quickly & be in sync with our existing tools. It is not very hard to decipher & use the tool as it is user friendly without any hidden multiple layers of process.

Cons

Only disadvantage I faced with getaccept is that it could have direct & simple means to upload document. Well it does have a simple process but it could be more easy if it does not involve syncing from google drive after uploading every single document you need in getaccept platform rather they should allow to upload a folder instead of selecting docs 1 by 1. Being a marketing person, it was my major requirement to have ease of usage in uploading & managing documents for sales & pre-sales team's perusal.

Review Source

KJ

Kate J.  
Eligibility Specialist  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Great software and customer service"

April 14, 2021

5.0

Pros

This software has been super easy to use and learn. The customer service is also exceptional. \[SENSITIVE CONTENT HIDDEN\] has always been available to answer questions and offer trainings/refresher courses. The help desk is also very quick to respond to questions or problems.

Cons

For what I use it for, it works perfect.

Review Source

Response from GetAccept

May 7, 2021

Hi Kate, Thank you for the review! We love our customer success and service teams and customers like you are what makes us motivated each and everyday. Continue to reach out if you ever need anything from our teams!

LG

LILIANA G.  
ERSEA Manager  
Education Management  
Used the software for: Less than 6 months

### "New software for our Enrollment process"

May 4, 2021

5.0

In overall, my experience with get accept has been great. The team is so patience with our staff and training the staff has been really easy. The team also has been really flexible and available when we need them. Transitioning to electronic enrollment has been really smoothly with GetAccept.

Pros

It has been really easy to learn how to navigate the software and what our program really like is the feature where we can ask parents to upload a document, and adding a video to the enrollment packet we are sending to our parents.

Cons

Everything so far has been great! All the features so far has been easy to use.

Review Source

Response from GetAccept

May 26, 2021

Hi Liliana, Thank you for your lovely review! We love working with everyone at Head Start. Happy to hear the transition to electronic enrollment has been seamless for your clients. Please don't hesitate to reach out to us for any support or feedback at any time!

AR

Andrea R.  
Consulente  
Management Consulting  
Used the software for: Less than 6 months

### "Buom preventivatore con qualche difetto"

October 5, 2022

5.0

Pros

Il portale è di facile e veloce configurazione. Personalizzabile nella grafica, le offerte sono davvero gradevoli. Stupende le funzioni di followup fatte tramite mail e chat. Ben fatto e davvero professionale!

Cons

Purtroppo la gestione dei cataloghi, degli sconti multipli e dei listini fornitori/clienti non è sviluppata benissimo, per 5 stelle mi aspetto integrazioni in tal senso.

Review Source

VK

Vincent K.  
Head of Sales  
  
Used the software for:

### "Great solution for removing the friction between sending an offer to getting a signed contract. "

May 10, 2016

4.0

Pros: Fast and easy to get contracts signed, has helped increased the rate of closing deals in our company, Easy to use, reliable system (no glitches), add's an innovative feel to our company (in the sense that not only are our products great everything we use is great as well!) We have noticed an increase in revenue and deals signed at a faster pace Cons: Limited global support team, limited lack of milestone updates, deal accelerator feels "spammy" if not used correctly, our clients do not always understand that it is actually legally biding and consider it a mailing platform for proposals in which they can acknowledge that they've received the proposal.

Review Source

ID

Ilija D.  
Marketing and Sales Operations Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Great set of functionalities "

May 26, 2021

5.0

Overall experience so far is great! Tool is easily deployed to our internal processes and our team can easily use it every time we need to send a proposal.

Pros

In Evermed, most of documents are created in Google Docs or Google Slides so we really like integration through which we can easily import proposals from our Drive. It makes our job easier. Editing proposals directly inside GetAccept saves a lot of time for us and we are able to personalize every proposal easily. Also, tracking fucntionalities and insights are phenomenal!

Cons

User interface definitely can be better.

Review Source

Response from GetAccept

July 1, 2021

Hi Ilija, Thank you for your review! We're glad to hear your team is getting the most out of GetAccept through the google doc sync, proposal editing & personalization, and tracking & insights! We are continuing to make improvements to the user interface and your feedback has been passed along to our product development team!

DJ

Donald J.  
  
  
Used the software for:

### "Saves time, money and increase our growth!"

May 11, 2016

5.0

We have for many years had a clearance rate of our offers of around 10%. We were looking for sites that helped us to close more business to increase our growth. Thanks to GetAccept we have now doubled our hitrate the last 4 months. We´ll also been able to cut down on expensive costs for follow-up on our behalf . This is something that helps extremely much to our continued growth as we instead can put the focus on development our products/services and allows GetAccept to take care of, something that for us in the past been the most time-consuming area of our business. Thanks GetAccept, We are completely satisfied !

Review Source

ST

Sebastian T.  
Sales Manager  
  
Used the software for:

### "A really good tool that makes sales a little bit easier to manage"

May 10, 2016

4.0

A really nice tool for both our sales and management to work with. Ever since we introduced the service GetAccept in our organization, we have had a better control over the sales procedures regarding contracts and tenders. The follow-up has become a seamless part of everyday life for our Sales Department. We choose GetAccept for their agile mindset and ability to put themselves into our daily challenges. I really like how they think SALES around monitoring and dashboards. Looking forward to take part of their journey.

Review Source

PL

Pierre L.  
CEO  
  
Used the software for:

### "Easy to use and great analytics of sales documents"

April 29, 2016

5.0

\+ Easy to use + Great functions for reminders to the customer + Analytics of documents are amazing + Great support - Would like more insights of actions (next reminder, sms etc)

Review Source

Response from GetAccept

April 29, 2016

Thanks for the feedback. The insights your are looking for are in the roadmap. We will notice you when released. Add a more detailed description what you would like in the feedback section in the product so we make sure we get all your feedback. We will reach out to you and confirm as well. Rock on! //GetAccept Teamet

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