# CommunityPass Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CommunityPass Software - reviews, pricing plans, popular comparisons to other Parks and Recreation products and more. Source: https://www.capterra.com/p/148379/CommunityPass --- # CommunityPass Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CommunityPass ## What is CommunityPass? Top-rated recreation management software since 2002. Our contactless solutions help you bring your community together safely with online registration, memberships & payments, touchless facility entry, POS, capacity management, and more. Enjoy optimal control and productivity with our 100% cloud-based, mobile friendly solution. Easy to use for the public. Flexible, comprehensive and efficient for administrative staff. Drive revenue, increase participation, and build community with CommunityPass. ## What is CommunityPass used for? [Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Daycare](https://www.capterra.com/child-care-software/) Top alternative Featured Overall rating Based on 43 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Starting price $3450 Per Feature, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CommunityPass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.communitypass.net/&name=CommunityPass) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CommunityPass 4.5 (43) VS. [4.6 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/) Starting Price $3450 Per Feature, Per Year Starting Price $3835 Usage Based, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (43) Ease Of Use 4.6 (166) Value For Money 4.5 (30) Value For Money 4.7 (151) Customer Service 4.7 (42) Customer Service 4.8 (161) ## CommunityPass alternatives [3.9 (83)](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (47)](https://www.capterra.com/p/127098/CivicRec-powered-by-REC1/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars Highest Rated [4.9 (11)](https://www.capterra.com/p/10018718/VenueSumo/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/148379/CommunityPass/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Accounts 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Registration Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Customer Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Electronic Payments 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Facility Scheduling 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule facilities, such as athletic fields, venues, and convention centers based on their availability CommunityPass 53 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Track the status of assets and whether they're checked in or out Schedule in-person or online classes Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports A document that lists daily activities or maintains a record of all events that happened in a day Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage inventory levels to maintain proper supply League/Team Management Automate workflows and trigger campaigns based on customer actions Database of members to track personal information of individuals and families Access software remotely via mobile devices Manage and support multiple languages Manage and support multiple locations Portal for parents to see and update childrens' info, track progress & more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Ability to record, store, update, and retrieve information Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.2 (33) 4.2 Based on 33 reviews ## Pricing Value for money 4.5 (30) Free Trial Basic $3,450 Per Feature,Per Year Value for money 4.5 (30) 4.5 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (42) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (42) 4.7 Based on 42 reviews ## User reviews Overall rating 4.5 Based on 43 reviews Filter by rating 5(26) 4(14) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent LF Lori F. Parks and Recreation Director Government Administration ### "Great for small organizations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 14, 2025 I like this software. It is very cost effective and does what I need it to. Customer service is good and will walk you through what ever problems you have. We are small department with limited programs so it works very well for the cost that we pay. Pros We went from not having and registration software to using CommunityPass. It works very well for our small department especially since cost was a major factor Cons The only thing I do not like is that it allows people on class rosters without them paying for the program thus I have to contact them for payment Alternatives considered [RecTrac](https://www.capterra.com/p/104588/RecTrac/) Reasons for choosing CommunityPass Cost was our driving force behind choosing CommunityPass Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jessica S. Recreation Office Manager Recreational Facilities and Services ### "Great Benefits of Community Pass" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 7, 2025 We have been very happy with how easy it is to use for both our community and our staff. We can quickly help someone who is having trouble or may forget a password. Community Pass has also streamlined our registration process, saving hours of time for both staff and members of the community. Pros Community Pass has been a big help with our recreation sports teams. Not only is registration simple, but Community Pass can also assign teams and coaches and allows easy access to schedules and important communications for parents and staff. Cons Really nothing so far. It seems any issue we have encountered has been easily and quickly resolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Timothy W. Recreation Program Supervisor Government Administration ### "CommunityPass Review for Parks and Recreation Use" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 3, 2024 Pros Overall, CommunityPass was fairly simple to use and accomplished most of our needs. At the time, our organization was relatively small, so it suited our needs. Cons It was fairly limited in certain aspects. Reporting was challenging and not very intuitive. Additionally, it registration options weren't as customizable as our current recreation software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kim G. Director of Community Programs Education Management ### "School Community Programs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 10, 2022 Community Pass is a wonderful tool to meet the needs of our programs! Pros Ease of parents registration and Registering/Collecting payment for programs Cons Parents can create duplicate accounts and we cannot delete accounts Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2022 Kim, we are happy to hear that your registration and payment collection process is going well. We are always improving CommunityPass and your feedback has been noted. Thank you! BS Brian S. Program Coordinator Recreational Facilities and Services ### "Community Pass works" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 3, 2022 Overall it is a good experience. Pros The online registration makes it easier to handle. Bulk messaging helps get word out. Cons The software does not meet all of our needs. There are Township specifics that the program does not address. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2022 Brian, thrilled to see your online registration and messaging have become easier. We are always improving CommunityPass and your feedback has been noted. Please reach out directly so we can pinpoint a solution to your specific needs. Thank you. DG David G. Superintendent Recreational Facilities and Services ### "Pound Ridge recreation and Community Pas" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 27, 2022 Coming for RecTrac, it has been a pleasure to work with Pros the ease of registering someone anywhere and able to check rosters and send emails on the fly Cons Setting up new seasons has been difficult for us Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Melissa C. Coordinator of Adaptive Programs Human Resources ### "5 stars for CommunityPass!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2022 We have had great communication with communitypass since the beginning. I am not the expert in our office however I feel very confident in the software and feel I can get anything answered if I need it. Pros I love that this software is internet based and can be accessed anywhere you need it. Cons I do not feel we know all of the ins and outs and abilities of this software so I do not know if I can think of a con that I know for a fact is the software itself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 3, 2022 Melissa, thank you so much for the review. We are glad to hear CommunityPass has streamlined licensing for your user needs. BS Brett S. Program Coordinator Recreational Facilities and Services ### "A Great Site" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 28, 2022 Pros We offer a variety of programs, trips and events, I like that all of them can be advertised on the site. I also like that all of our customers tell us how easy it is for them to use at home. Cons When you are a new user some of the setup can be challenging but once you have gone through the process a few times it becomes much easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 3, 2022 Brett, thank you so much for the review. We are thrilled that CommunityPass has streamlined your processes for all of your program types and provided easy access for your customers. MC Mona C. Superintendent of Parks and Recreation Recreational Facilities and Services ### "Community Pass review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 28, 2022 CommunityPass provides the opportunity to create our own reporting which has been very helpful. Our Finance department is happy with the services and reporting procedures Pros The ease of turning rosters into spreadsheets; easy access for sending messages; Ease of use for the public Cons Integration was perfect for us as we were coming from not offering online registration at all. Adding the credit card feature to our process was needed due to downsizing of staff. Having access to emails to send reminders and changes regarding programs was necessary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 3, 2022 Mona, thank you so much for the review. It's great to hear that integration was perfect for you and works well with the reduced staff size. DK Daniel K. Assistant Director Recreational Facilities and Services ### "Community Pass for all" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 28, 2022 This being my fourth registration and tracking software, it is far more easy to work with, it is picked up and understood by the consumer far quicker than others that we have used. For my daily operations it has been a welcomed change and I can work quickly to solve potential issues for myself and my constituents. Pros I am from the "older generation" and I found this software easy to use. Moving from one platform to another is easily done, there are no limits on users so I can have multiple windows open at a time which allows quick movement back and forth when working on a report or helping a customer with specific question. Cons When messaging I cannot "cc" my staff so that they are receiving the same message that registrants are gettting. There are times when I need to get some information/reports that need to come form different areas (normal registration & POS) and it is at times not as direct as I would like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 3, 2022 Daniel, thank you so much for the review. It's great to hear you found the software easy to use. Thank you for your feedback as well, we are continuously improving CommunityPass, and suggestions like yours are valuable. [View all Reviews](https://www.capterra.com/p/148379/CommunityPass/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MyRec.com vs CommunityPass](https://www.capterra.com/compare/127071-148379/Online-Registration-System-vs-CommunityPass)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)