# LiveAdmins Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LiveAdmins Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/148391/WebGreeter --- # LiveAdmins Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LiveAdmins ## What is LiveAdmins? LiveAdmins is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones. ## What is LiveAdmins used for? [Live Chat](https://www.capterra.com/live-chat-software/) Overall rating Based on 37 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $399 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LiveAdmins?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.liveadmins.com&name=LiveAdmins) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LiveAdmins 4.8 (37) VS. [4.7 (24,046)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $399 Flat Rate, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (37) Ease Of Use 4.6 (16,298) Value For Money 4.8 (22) Value For Money 4.5 (11,368) Customer Service 4.9 (36) Customer Service 4.4 (10,588) ## LiveAdmins alternatives [4.7 (1,754)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.4 (4,072)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month [4.5 (3,409)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month [4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/148391/WebGreeter/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Branding 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding File Sharing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Offline Form 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Form to collect visitor contact information when live chat isn't available Proactive Chat 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Copy on the page or chat window encouraging the user to engage with the chat option Real-time Consumer-facing Chat 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Transcripts/Chat History 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation LiveAdmins 25 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Store and organize documents in a centralized system Public or private sharing of digital files such as documents, audio/video, images, and more Geographic location of visitors determines behavior of the software Track interaction history by documenting conversations for contacts Form to collect visitor contact information when live chat isn't available Copy on the page or chat window encouraging the user to engage with the chat option Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Allow customers/users to submit support queries and service requests Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Get Advice We can help you find the software with the features you need. Features 4.8 (24) 4.8 Based on 24 reviews ## Pricing Value for money 4.8 (22) Free Trial [View pricing plan details](https://www.capterra.com/p/148391/WebGreeter/pricing/) 24/7 Fully Managed Live Chat Service $399.00 Flat Rate,Per Month It includes: - 24/7/365 Coverage - Multilingual Chat Agents - Zero Hold Time - Industry Trained Agents - Intelligent Chat Routing - Responsive Design - Custom Logo - Agent KPIs - 24/7 Quality Control - Live Reporting Dashboard - Chat Performance Metrics - Chat Transcripts - Custom Reports - IP Filtering - Integrations Chat Bot / Pebble $49.00 Per User,Per Month It includes: - Unlimited chats - Concurrent Chats - AI-based structure - Hybrid Option available - Customized Chat Flow - Multilingual Support - Responsive Design - ChatGPT Supported - Website Analytics - Custom Reports Software Pro $14.99 Per User,Per Month It includes: - Unlimited chats - Visitor Location Info - Visitor Website Flow - Responsive Design - Custom Logo - Agent Monitoring Dashboard - Website Analytics - Custom Reports - IP Filtering Value for money 4.8 (22) 4.8 Based on 22 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (36) 4.9 Based on 36 reviews ## User reviews Overall rating 4.8 Based on 37 reviews Filter by rating 5(30) 4(6) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent JA Juan Andres M. Administracion de Empresas Information Technology and Services ### "Permite operacion 24/7" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2023 Pros Se integra perfectamente a los sitios web sin error alguno. Cons No encontre errores en este aplicativo funciona muy bien. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Barrie W. General Manager Automotive ### "WebGreeter allows us to be open and accessible 24/7! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 25, 2020 WebGreeter allows us to be "open" all day and night, with someone accessible to answer basic questions and collect contact information to be followed up on during business hours. They can assist in locating a vehicle on our website or direct a customer to the correct page to fill out a request form. We've been very happy with the service! Pros The integration with our website was seamless. It looks like it has been there since day one, and the response time for customers is excellent. Cons In the beginning, we had to do a little extra coaching with our chat agents to make sure they were saying the right things, and not overstepping their boundaries. Everything has been great since! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2021 Thank you so much for the kind words, Barrie! SH Samuel H. service coordinator Information Technology and Services ### "WebGreeter - wonderful customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2019 When we can't have someone on live chat, WebGreeter can. It really makes a huge difference to let customers know there is a live person to answer questions anytime. A lot of visitors to the website use chat as they would a salesperson. Pros I use this software with one of our clients. The website we admin has people coming in and checking things out all times off day or night. WebGreeter can help capture their info and keep potential customers coming back to the website. Having a live person they can chat with 24/7 is awesome! Cons I can't say anything bad about this software. The customer support has been stellar. Sometimes there is a language barrier but we are working through that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 26, 2019 Thanks a lot, Sam. We appreciate your feedback. SD Scott D. Manager of Business Development ### "Great company and very high return on investment" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 12, 2018 Pros Full coverage 24/7 365 Days a year in multiple languages and again one of our highest returns on investment for any company we work with. Cons No issues with the software. I do think there is an opportunity for a bit better accuracy when chatting with our customers on things we have previously discussed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2018 Thanks for your feedback Scott! We'll work on your concerns! BO Ben O. Assistant Recruiting Mgr ### "Overall it is great. The account manager are always responsive." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2018 Pros What I like most about the software is that it adds value to our organization for when our physical office is closed. Cons I cannot say that I would have a least favorite things about the software. The software is great partner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2018 Thanks a lot Ben! EM Elysia M. Digital Marketing and Administration Automotive ### "Always great service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2018 More sales! Pros They always follow up and complete tasks promptly. Chat leads are the biggest converter in our dealership in terms of digital. Cons The only thing that would increase the success for us is if the greeters were more automotive savvy and could answer simple automotive questions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2018 Thanks a lot for your feedback Elysia! Ray N. Internet Marketing Manager ### "Forgot to rate stars. Very happy with management responsiveness and ease of setup. Great leads." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2018 Pros Don't have to do anything. Transcripts come via email. The reps help prospects that visit when we are closed. Leads are quality interactions with interested prospects. Reps can learn alternate responses to questions if we aren't happy with any transcript responses. Cons Not much. Works as promoted. The window pops up on every page, and I need to close it each time I look for things on the site. Some prospects use it to connect with management for personal chats or to ask for information not related to sales. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 7, 2018 Thanks a lot, Ray! AU Anonymous User Head Of Customer Service Higher Education ### "It says easy to use. Perfect for my usage. " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 4, 2018 Pros Simplicity Customer support is available by I never needed it. I love that they insist on feedback which shows commitment Cons I would say branding. I enjoyed using the application but after a holiday I kind of forgot about it. I just remembered it again their to this survey Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 6, 2018 Thanks for your review! If you can get in touch with us with suggestions over how we can improve the product further, we'd appreciate it! AU Anonymous User Accounting & Human Resources ### "Quality Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 4, 2018 Pros It is very helpful to have a live chat that is available in the language which is needed. It is also extremely user-friendly and easy! Cons It is helpful to be able to customize and it seems that this is lacking the ability to do so. It would be more appealing and helpful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 6, 2018 Thanks a lot for your feedback. Our software is fully customizable as per your needs. If there's something specific you need, please reach out to us at info@liveadmins.com JS Jessica S. Receptionist/Social Media Advocate/Acts Payable Automotive ### "Great customer service, another way to generate leads! " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 4, 2018 Extra leads, more chances for the customer to get the information they need/want from our website and adds to our overall customer service. Pros Liveadmins is easy to get into contact with through email. They are on the ball with letting us know there is an upcoming holiday which prompts us to let them know our hours. Cons When reading over chat transcripts, it often seems that the host is there to just pass along the customer's contact information. There has been a few times where they could have given the customer more info straight from the website, but instead just told the customer one of our staff would get back to them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2018 Thanks for your feedback, Jessica! We'd definitely work on improving our customer experience further! [View all Reviews](https://www.capterra.com/p/148391/WebGreeter/reviews/) Popular comparisons [WhatsApp vs LiveAdmins](https://www.capterra.com/compare/148391-180345/WebGreeter-vs-WhatsApp)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)