--- title: "Regiondo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Regiondo the right Reservations solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148394/Regiondo-Pro/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Regiondo 4.2 (54) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Regiondo Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews JZ Jura Z OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: 6-12 months. “Easy to use and intuitive.“ January 16, 2023 CV Cristina V ownerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “I don't like the cancellation procedure. If the customer books and then cancels or changes experience, my Winery/ Company must pay the commissions in full even if the visit is canceled by the customer“ September 16, 2022 DM Davide M Trainee Leisure, Travel & Tourism, 2 - 10 employeesUsed the software for: 1-2 years. “Regiondo is very easy to use for the company but also for the customer“ September 19, 2022 JA James A ManagerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months. “The only thing i did not like is that when clients are asked to put in there phone number it is not mandatory to put in there country code, a number without a country code is there for nothing.“ October 31, 2022 MS Mark S DirectorLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: Less than 6 months. “The booking system could not do the most basic addition. If someone selected a £30 activity the total came out at £35.64.“ September 10, 2022 LC Lara C DirettriceMuseums and Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “The Stripe report about the weekly takings is not clear and difficult to check.“ September 16, 2022 ## Showing most helpful reviews Showing 1-25 of 54 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicola N. Inhaberin Used the software for: 1-3 years ### "I used to like it in the beginning" April 12, 2017 4.0 A website alone is not enough to get customers to book your tours. You need a booking software to manage existing capacities and avoid overbooking. Regiondo Pro allows you to integrate an online-shop into your own website. The software is very easy to use and if there are questions the customer support is always there for you. Thanks to the booking solution Regiondo Pro, I am much more independent. I therefore was encouraged to use an independent, self-sufficient solution. This also helps you to develop further as an entrepreneur. The installation is very easy and can be done even without any IT knowledge. Without Regiondo Pro I would never had access to such a professional booking solution. They developed the best booking solution on the market – and it is constantly getting better. Pros It helps you when you are completely new to this field and want to set up your own ticket sysem.. The Layout is quite nice. Cons They tell you they help you with traffic but the channels will only list you when you already have high traffic volume. Review Source VR Verified Reviewer CEO Used the software for: Less than 1 year ### "Strong platform" October 19, 2022 4.0 Good. Especially haline fernandez's support. Pros Easy to use, efficient in centralising all reservations, no issues during busy season. Cons including new OTA's remains very much at our discretion. Little help from regiondo in opening new relationships. IE: ota's never respond to initial messages sent from platform. We need to contact them directly through to their central email addresss. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Could not get it to work in £ and packages broke every day" September 19, 2022 1.0 Moving to Regiondo was a disaster for us. The booking system did not work and we lost loads of bookings and eventually turned it off and went back to our previous supplier. Pros The booking system looked good and were were told it would support package deals e..g. two activities at a discount. Cons The booking system could not do the most basic addition. If someone selected a £30 activity the total came out at £35.64. Regoindo spent weeks trying to make it work without success. Package deals were setup, but kept displaying that they were fully booked. We got it fixed then it broke again, day after day after day. Reports from Regiondo are in Excel in german format with a comma in place of a decimal point, so a UK version of Excel cannot make sense of it. Review Source R Reviewer Winery's Hospitality Manager Used the software for: Less than 1 year ### "It just need a couple new functionalities!" October 27, 2022 4.0 Pros It integrates very well with a lot of softwares (viator, getyourguide, ...), I liked the help of the customer support and liked also the graphic I have in the website. Cons I need to be able to let the customer choose the language of the experience is buying, and at the moment that the customer book an experience in English on X day at Y hour, on X day at Y hour only the English option remains active. To have that i had to make 2 differnt experiences in regiondo, and i had to separe and create different pages on my website to be sure to let the people book the experience in the language they prefer. Would be nice to let us personalize more gift vouchers. Oh, and invoices are very hard to understand. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "5-star software" January 18, 2023 5.0 At the moment Regiondo is an excellent fit for our business model since it has answers for all the challenges we had - live availability, guides can use it from their mobiles and have all the needed information, used as a payment gateway even for customized tours. Pros It has all the features I need as a tour provider of about 30 different city tours and small group day trips (adjustable website booking widget, channel manager with all the essential OTA plug-ins, email automation, etc.). Easy to use and intuitive. Cons Could be slightly better design-wise, although some aspects have been updated recently and it looks much nicer than before. Review Source R Reviewer Trainee Used the software for: 1-3 years ### "Davide Marzelli - BikesPlus Srl review" September 20, 2022 3.0 A good experience during the last two years Pros Regiondo is very easy to use for the company but also for the customer Cons It's rigid and not very customizable. It has problem with multi-day products Review Source R Reviewer Legal representative Used the software for: Less than 1 year ### "Great cooperation" November 14, 2023 5.0 Pros Everything is great and our work has been made easier! Cons I cannot think of something that I do not like about Regiondo! For whatever we ask and we want we have a solution! Review Source R Reviewer Direttrice Used the software for: 3-5 years ### "Ecomuseo Argentario" September 19, 2022 4.0 Pros The software is easy to use and it's possibile to embed it in the web site of the organization. Cons The Stripe report about the weekly takings is not clear and difficult to check. There's also a lack of some data for the Italian accounting regulations. The combo offer is not flexible: you can't choose which offer book first. You can't delete old ticket categories and the always appear when you add a new reservation. Review Source Mátyás G. Online Business Director (former) Used the software for: 1-3 years ### "Works well but pricey for a larger business" May 25, 2021 5.0 Pros It has tons of integrations with OTA's and many additional features. Their support and the content they publish are also great. Cons Taking a percentage fee after each booking with no maximum amount per month is honestly not something I can agree on in principle, especially considering that in our plan we paid around 3.5% after every booking done through our own website, plus a fixed fee of EUR .50 per each ticket sold, plus monthly fee, plus cancellation fees sometimes, plus there was even a fee for receiving bookings from OTA's -- the total of this was around 5 to 7 percent of our total revenue that we paid in fees per month. This may be fine for a small business just starting out with yearly online bookings under 50k, but it amounts to a ton per month if you have a higher volume of bookings. I don't think it's reasonable to pay this much for a reservation system at a higher volume. This 5 to 7 percent amounts to a much higher percent of the profit margin itself. For our business, we found that there are other products that cost way less and have similar or even better functionality. Review Source R Reviewer Manager Used the software for: 3-5 years ### "A big help for selling!" March 24, 2023 5.0 Our experience is good, easy to use and We can sell our products with other tour operators Pros The customer service is great, they answer you very fast and they are very nice. Cons We would like to find more languages, as catalan. Review Source R Reviewer Shiatsu Therapeut er Used the software for: 3-5 years ### "Ich bin sehr zufrieden mit dem Portal." December 19, 2023 5.0 Ich bin froh, dass jemand da ist, der mir hilft was mit der Buchung online. Mit der Digitalisierung wurde für mich ein bisschen kompliziert, da ich mich nicht oder überhaupt nicht damit kennen. Und um so mehr , ist mir wichtig mit Regiondo zu arbeite weil es ist eine sehr große hilf. Pros Das Service . Wenn ich anrufen und Hilfe brauche werde ich immer freundlichen und mit Geduld geholfen. Cons Ich kann nicht sagen, weil wenn ich Frage oder Problem mit dem Portal haben, dann rufe ich einfach an und ich werde freundliche weiße geholfen. Review Source R Reviewer Präsident Used the software for: 3-5 years ### "Software gut, aber Scan-App nicht hilfreich " April 24, 2024 3.0 Pros Für eine Freizeitdestination wie unsere ist Regiondo eine gute Möglichkeit, online-Ticketing zu ermöglichen um so eine andere Gruppe von Besuchern zu erreichen. Die Integration auf der Homepage klappt sehr gut und ist relativ einfach, der Ablauf bei den Buchungen klappt hervorragend und auch die Abrechnung ist zuverlässig. Cons Die Scan-Funktion der Regiondo App ist leider seit mehr als 1 Jahr nicht mehr zuverlässig und trotz mehrfachem Kontakt mit dem Support kann keine Lösung gefunden werden. Der Scan-Prozess vor Ort ist unzuverlässig und langwierig und keinesfalls eine Hilfe oder Beschleunigung bei der Tageskasse. Besonders an Tagen mit grossem Besucherandrang halten diese technischen Probleme unnötig auf. Damit stellt sich für uns die Frage, ob Regiondo wirklich eine Hilfe für uns ist oder nicht. Review Source R Reviewer Administration Used the software for: 3-5 years ### "Wir bleiben treu!" November 17, 2023 5.0 Pros An Regiondo gefällt mir, das man viel personalisieren kann. Der Support ist immer Verfügbar, hilfsbereit, professionell und unkompliziert. Cons Die Sprache muss immer wieder eingestellt werden. Das Sperrsystem im Kalender ist nicht Stundenweise sondern man muss jeden Event einzeln sperren (bei mehreren Event-Möglichkeiten in einer Stunde ist das sehr Zeitaufwendig). Review Source R Reviewer Founder Used the software for: 1-3 years ### "Einfach zu bedienen und toller Support" December 5, 2022 5.0 Pros Das neue React Widget ist mega! Es lässt sich nahtlos in die eigene Webseite integrieren. Cons Die deutschen Hilfe-Seiten sind nicht immer auf dem neusten Stand, aber durch einen Anruf beim Support lässt sich alles regeln. Review Source R Reviewer Gemeindevertragsbediensteter Used the software for: 1-3 years ### "Flexible Software für alle möglichen Anwendungsgebiete" September 14, 2022 4.0 Wir haben damit unseren Fahrradverleih digitalisiert, verkaufen Eintrittskarten für Führungen und Veranstaltungen und konnten somit das Personal entlasten. Es zahlt sich jedenfalls aus! Pros Produkt ist sehr flexibal und kann individell angpasst werden. Wir verkaufen damit Tickets für Führungen, verleihen Fahrräder, verkaufen Eintrittskarten für Veranstaltung aber haben auch schon Bustouren organsiert und Zustiegsstellen online buchbar gemacht. Cons Die Einrichtung ist manchmal etwas umständlich aber daran wird gearbeitet. Review Source R Reviewer CTO ### "Newcomer / less experience" May 17, 2017 4.0 We are newcomer wit regiondo and have less experience, but we gave the customer service 4 points and the useability also 4 points. the platform is easy to use, but we need more experiences with customers and marketing in the future but we got a lot of help (screen support, training aso.) we hope the best and stay tuned Review Source R Reviewer Manager ### "They make a very good job!" May 17, 2017 5.0 Now we use Regiondo Pro since a long time on our website: http://www.kittys-thaimassage.de/ and we are very happy. Regiondo Pro is easy to use and the customer service is very good. Review Source R Reviewer guide and management ### "Until now all the best" May 17, 2017 5.0 I can not tell much as i just started to use it, but for now everything is really easy and looks great. Review Source R Reviewer Tour operator Used the software for: 1-3 years ### "Non acquistare Regiondo! " February 13, 2024 2.0 Grandissime perdite di tempo, malfunzionamenti che seppur segnalati non vengono risolti neppure a distanza di un anno. Percentuale del 2% sulle transazioni oltre a canone e commissione di utilizzo. Costo ingiustificato dato il malservizio offerto Pros L’assistenza di una persona in particolare che nonostante i drammatici disservizi riscontrati ha continuato a metterci la faccia cercando di mediare affinché non scegliessimo le vie legali Cons Continui malfunzionamenti. Ad es è da più di un anno che il campo telefono di chi si iscrive non viene importato correttamente. Dato per noi fondamentale. Da un anno segnaliamo in bug e ancora non è stato risolto. Stessa cosa con cod fisc per la fatturazione Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Esperienza pessima, deludente. Non è un software ben strutturato. Gratis si, ma non vendibile!" August 27, 2023 1.0 Software totalmente inutile, il venditore ti fa credere le favore invece è studiato male, il supporto inesistente.Assistenza inutile. Perdi tempo a fare tutto da solo per poi dover investire tempo e denaro in un altro software. Sconsigliatissimo. Pros La venditrice, lo fa con passione e crede nel software. Ti fa credere di avere convenienze di gestione che non ha. Cons I pagamenti gestiti da loro tramite STRIPE e non hai alcuna visione se devi opporti ad una contestazione.In pratica, se un cliente paga per una prenotazione e poi per un motivo decide di non venire, basta che fa reclamo alla propria banca e vedi sparire i soldi più il costo della contestazione, anche se sul tuo sito è ben evidenziato durante l'ordine che non c'è possibilità di rimborso. Review Source R Reviewer Online Tickets Used the software for: Less than 1 year ### "Gutes Produkt." December 21, 2023 5.0 Pros Die Möglichkeit die Tickets über einen Kalender zu verwalten und dafür unterschiedliche Sales Channels benutzen zu können. Cons Wenn Umbuchungen wichtig werden dann wäre es gut wenn man auch den Gästen die über einen Sales Channel gebucht haben einen Änderungsvorschlag oder eine Umbuchung schicken könnten. Das ist noch nicht der Fall. Ausserdem wäre es gut wenn man auf der neuen Version auch direkt Nachrichten über den Kalender an Gäste die über den Sales Channel gebucht haben schicken könnte. Das ist auch noch nicht der Fall. Review Source R Reviewer Eventanbieter Used the software for: 1-3 years ### "Täuschung im großen Stil" January 18, 2022 1.0 Erst dachte ich die können mir Arbeit abnehmen und ich erhalte ein professionelles System, dass mir auch mehr Buchungen einbringt (so der Vertriebssprech), aber die Nachteile: extreme Kosten, schlechte Qualität, undurchsichtige Rechnungen und der schlechte Support (man geht nur auf Nebensächlichkeiten ein ohne die großen Probleme lösen zu wollen) überwiegen alles. Pros Nichts was die Konkurrenz nicht ebenso für sehr viel weniger Geld zu bieten hätte. Cons Unübersichtlichkeit: unnötig komplizierte Struktur der Software Kapazitätsplanung: War sehr kompliziert und für mein Business nicht fehlerfrei Feedback-Mails: Konnten nicht geöffnet werden automatisierte Gutscheinversendung: Einige Formatierungen waren total zerschossen und für Kunden unbrauchbar Abrechnung: fehlerhaft und nicht wie vertraglich vereinbart und sehr unübersichtlich (Absicht?) Stripe: Sie übernehmen ungefragt den Zugang zu Stripe, sodass man selber gar keine Einsicht in Stripe hat. Das Recht dazu wollten Sie sich jetzt nach einem Jahr bei mir einholen, natürlich ohne Hinweise was dies soll. Review Source R Reviewer Lifecoach Used the software for: Less than 1 year ### "Sehr gutes Buchungssystem mit hervorragendem Support" October 4, 2023 5.0 Für uns ist die Nutzung des Buchungstools ein großer Gewinn gewesen. Regiondo ist im stetigen Prozess der Weiterentwicklung - das es vielleicht mal kleinere Probleme gibt, bleibt nicht aus. Grundsätzlich klappen bei uns die Buchungen prima und weitere Optimierungen werden mit Sicherheit gut umgesetzt. Die Einbindung in unserer Website hat klasse geklappt. Für die Zukunft wäre es ein unheimlicher Gewinn, wenn man in einem Angebot / Veranstaltung mehrere Orte mit Terminen hinterlegen könnte. Pros Integration mit anderen Vertriebskanälen.Buchungssystem mit den vielen Bezahlmöglichkeiten.An dieser Stelle auch 5 Sterne an den Support - immer schnell erreichbar und lösungsorientiert zum Ziel. Cons Eine Veranstaltung / Kurs mit mehrerer Orten / Terminen hinterlegen. Wir haben viele Zielgruppen mit den gleichen Kursinhalten durch die verschiedenen Orte haben wir von ca. 20 Kursen am Ende um die 70-80 Veranstaltungen (Tendenz steigend, wenn wir noch mehr Kursorte anbieten möchten). Die Abrechnung ist steuerlich sehr undurchsichtig abrechenbar. Ich kann es bei mehrere Buchungen teilweise kaum noch nachvollziehen. Review Source R Reviewer Incoming Used the software for: 3-5 years ### "Esperienza con Regiondo" November 30, 2023 4.0 Pros \- Facilità nell'utilizzarlo e nelle diverse funzioni - Assistenza del team support Cons Ci sono sicuramente delle impostazioni da migliorare come la chiusura vendita dei prodotti più immediata, l'impostazione delle offerte / sconti per determinati periodi ed alcuni bug con i collegamenti api Review Source R Reviewer Owner Used the software for: 1-3 years ### "Ottimo sistema di prenotazione" September 27, 2022 4.0 Per me è la libertà di non dover stare ore di fronte al computer a scrivere mail a clienti che richiedono le visite. Pros Il sistema automatico di conferma della prenotazione in base alla disponibilità è per me essenziale per non essere legata ai clienti e alle continue mail di richiesta. Cons Dovrebbe essere un po' più flessibile, poter cambiare, sostituire o modificare le richieste dei clienti. 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