Touchplan

Touchplan

4.5 / 5 49 reviews

Who Uses This Software?

We are for anyone in the construction industry that is looking to improve efficiency in their projects. Planning with us will save all construction professionals time and money.


Average Ratings

49 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $550.00/month
  • Pricing Details
    Pricing is per project.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Touchplan
  • www.touchplan.io/
  • Founded 2014
  • United States

About Touchplan

Touchplan, a construction planning & management SaaS tool, is the only Lean way to implement the Last Planner System. Project teams that use Touchplan increase their bottom lines through reduced overall project duration, improved team communication & smoother project execution. Meant for everyone from Trade Foremen, Superintendents, and Project Managers to Project Executives, Designers, and Owners, Touchplan has garnered success with 15% of the ENR Top 100 list and continues to grow.


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Touchplan Features

  • 2D Drawing
  • 3D Modeling
  • Change Management
  • Collaboration
  • Conflict Tracking
  • Design Modeling
  • Document Management
  • For Facility Management
  • Mobile Access
  • Scheduling
  • Client Tracking
  • Contract Management
  • Forecasting
  • Project Management
  • Quote Management
  • Sales Management
  • Scheduling
  • Time Management
  • Accounting Integration
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • Residential
  • RFI & Submittals
  • Subcontractor Management
  • Contractor Database
  • Insurance Tracking
  • License Tracking
  • Permit Tracking
  • Skills & Competencies
  • Task Management
  • Work Hour Tracking
  • Collaboration
  • Commenting / Notes
  • Document Management
  • Drag & Drop
  • Drawings Integration
  • Include Photos In Reports
  • Issue Tracking
  • Quality Control Checklist
  • Task Management

Touchplan Reviews Recently Reviewed!


Excellent software.

Apr 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of learning and fantastic customer service. Really allows you to track in real time project status and integrate team feedback.

Cons: They didn't come out with it sooner. You do need a world wide web connection to run the platform which can be difficult on certain job sites.

It has streamlined our planning and execution of those plans

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having the ability to breakdown a project as minute and detailed as you want with the designated manpower, duration's, and cost codes, or the ability to do a high level plan when a project is first being designed and engineered.

Cons: The font on the tickets is too small when zoomed out to look at a couple months duration's, which is the majority of the projects my contractor does. Also having a better file break down system would be helpful. We have one job site, but then we have about 30 jobs in that one folder. If you could break it down to individual Project managers jobs that might be helpful.

Overall: Read my prior review. This is a great, industry changing product!

Overall Great software - and customer support is always there.

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It really look like the boards we have on the wall. It prints out great/professional looking reports.

Cons: It does not print out the swim lanes . I believe this would help the subcontractor understand the location better.

Overall: 3 week schedules is the biggest thing

Touchplan is a good tool, but I think that the "report" creating function could improve.

Apr 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is easy to teach the Subcontractors how to use the stickies correctly. The ease of use is important to getting the Subs to use Touchplan on a daily basis. I also like that you can see who is inside the plan and is actively working.

Cons: I do not like the report function. It should give you an example of the report you are producing before you generate it. I am computer savvy, but cannot figure out how to properly use the report tool. It seems like Touchplan has some bugs too. I continuously get an error message at the top of my screen and it said that our payment was overdue for an entire month which was incorrect.

Overall: Benefits that I get are knowing where the Trade Partners are working on a daily basis and what activities they plan on doing, This allows the Subs to be able to plan and coordinate with each other.

Capterra-loader

My experience with touch plan was very simple to use and straight forward.

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked the feature to enter in sticky notes with the crew size and time to let the team know your progress as you complete work. I also like the fact that if you needed to move a sticky note, you had to answer why you moved and what was the cause.

Cons: The program was slow at times. To navigate through the system was difficult at the beginning but after much use I slowly got the hang of it.

Overall: This software helps you plan out a very large project with multiple people that are involved. Also helps you pull together a great time frame on when the project will be completed.

Working with Touchplan has been a great experience.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its intuitive, collaborative and provides us with a accurate project planning. It has saved our project teams time savings from our old planning method.

Cons: I would like there to be an app so that we can make field edits without a internet connection. Many times we don't have a connection or may not have the bandwidth to run the application.

It was a easy way to integrate the Lean process into an electronic form.

Apr 02, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Customer support!
Able to have multi vendors using the software.
Easy of training and use with vendors.
My vendors also like the easy of use.
Summary Print outs for owner meetings

Cons: Cost

I am a project coordinator so i add the subcontractors to the project in TouchPlan.

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Using Touchplan allows for meetings to be streamlined. Subcontractors spend less time preparing for meeting and more time paying attention within meeting as the schedule is somewhat set ahead of time.

Cons: It would be nice to have a feature that connected subcontractors directly to the days they are scheduled to be on-site. For example, if a subcontractor is scheduled to be on site on monday morning, their contact info and cell phone number would be connected to their contact info in TouchPlan so they would receive a text reminder asking them to confirm they will be on-site on monday, as the schedule depicts. This would further keep subs accountable for when they are on the schedule and to show up on-site.

Capterra-loader

Touchplan has allowed our Trade Partners access to view the schedule and print reports at any time.

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Instant feedback on where you are with the schedule.
When you have to adjust something you are able to show the multiple impacts that it creates.
If you need to create a recovery schedule you can instantly see the impacts to your workload.

Being able to zoom in and back out to capture the big picture.

Reports for multiple buildings with multiple floors showing how many men are required.
The report will include location and duration and will be updated daily electronically.
Touchplan's flexibility to report on one trade, combination or all. Same goes for locations that can be broke down in the report.

Cons: 1. If there is a RAIN day I then have to move each ticket that has been place after that date.

2. After I have the pull plan established I wish there was a way to create a "group" with the tickets that would "link" them as they sit on the schedule. Finish/Start Lag/Start. Just so if I had a Rain Day or Something else impacted the Plan I wouldn't have to adjust all the tickets moving forward. The select all feature works nice BUT the weekends play havoc.

Overall: This forced the trade partners to plan ahead. I used the software during my weekly sub meeting.
I created schedules for all phases and buildings.
If a sub was unable to provide info I entered it for him.
The reports were sent out every Friday to all.

Extremely satisfied with the ease of use and multiple capabilities this scheduling product has.

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplistic and easy to understand user interface. Touchplan breaks down the scheduling process so your average user will be able to create and share a preliminary schedule very quickly.

Cons: Ability to adjust swim lanes after the schedule has been made. A waterfall schedule scheme may also be an interesting feature to explore.

Capterra-loader

Simple and easy

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to adjust, understandable interface. Intuitive interface. Delegating authority to changes. I can see whole project in any scale.

Cons: No automatically checking interfering process. Make multiple versions and layouts. Required pay attention to update real progress for receive actual scheduled and estimated time.

Overall: New vision in automatically schedule project

I plan to implement Touchplan on every construction project I'm ever a part of.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's extremely user friendly, yet effective in getting results. It is very simple to bring in a group of people, teach them the process, and begin implementing within 15 minutes of learning the new software.

Cons: There is no app to accompany the website. Touchplan could be much more effective if subs could just pull up an app and update their tickets right then and there rather than having to come in, connect to wifi, getting on the website, and then updating.

Great collaborative and interactive software that can be easily used and implemented.

Dec 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I enjoy the interactive features that allows the ENTIRE project team to work collaboratively in real time.

Cons: Long Term Planning is hard to capture and communicate vision. Reporting capabilities could be linked better to get a clearer picture of the entire project as a whole.

The best pull plan software I have used to date.

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use across multiple platforms. They listen to feedback and work on new features based on the users needs.

Overall: Quick and easy to use.

Very easy to learn and easy to have others understand and participate

Dec 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple display allows people less knowledgeable about construction to understand and participate. Easy to make changes and track reasons for delays.

Cons: A backup function would be nice if you accidentally delete or move an activity. The lane dividers are nice to seperate work into areas or categories. A link that that ties two items without hindering movement would be nice.

Overall: Simplicity of use and added to Lean culture to include people that may not be knowledgeable of critical path scheduling.

easily accessible

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very user friendly and help line is a plus. your online support team has answered all of my questions very promptly.

Cons: general knowledge--need to understand every option available. Not too much that I dont like about it.

Overall: Helps the subs coordinate on a day to day basis

Group collaboration for the techie in all of us.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how everyone has their own designation. I like that you can note problems along with solutions to keep the subs honest. I like that there are not a bunch of sticky notes everywhere. I like that I could see it from my tablet, phone and computer and I do not need to be in the conference room to look at things.

Cons: It is frustrating to get new users or the not computer friendly sub-contractors to use the product. They are stuck in the Stone Age and some do to embrace having a smartphone let alone using a tablet at work.

Overall: It made planning out for the larger project easier to see.

We use touchplan

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The buy in from the field is what adds the most value. The simplicity of the layout and functionality helps to get the people actually doing the work engaged (and sometimes even excited) about planning work. With full involvement of everyone on the team (with TouchPlan as the interface) coordinating work becomes much more effective.

Cons: The top feature on our wishlist would be that the manpower would sum up at the top of the planning space so that we could level manpower without creating a report each time.

Overall: Much better communication between all parties involved with the process. Clearer understanding of schedule expectations and capabilities. Better manpower projections. Improved planning at early stages of project. Better communication with client on schedule.

very useful

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use. Really helps plan out work not only on a daily matter but for long term use also. I wish every contractor would use this.

It's been an average experience. I dont think it works much better than what we previously used.

Dec 11, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that you can get it online. It's helpful that subs can check at any time and we can keep them accountable.

Cons: There is no way to undo your moves. When you move around the screen and you accidentally move something it doesnt allow you to start over. Also it is harder to find individual tickets than when we did it through excel.

Great collaborative scheduling tool that subcontractors will buy into.

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: - Interactive - subcontractors find it easy to use/create tickets.
- Accountability is monitored daily by the field staff.
- Easy to generate reports for digital/print distribution to internal and external project teams.

Cons: Only main complaint is viewability of the project schedule overall. It can be difficult to reference activities in a different phase or swim lane and results in a lot of scrolling up/down and left/right. When looking at the schedule as a group, this can be confusing.

Use it to plan daily activities

Dec 11, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The layout within the program (tool bar on the left) is easy to follow and to use. It is relatively intuitive.

Cons: Within the scheduling area you can not link 2 activities. Therefore, if you lengthen or move one activity you have to manually move all associated activities.

Overall: It is easy to show crews the work flow for the upcoming days and weeks. It is to add and remove activities.

This is a great tool. Saves precious time which we in the construction field don't have anymore.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's much better than putting stickies on a board. Color-coded stickies and the tracking of them make it very simple to use.

Cons: The software can sometimes be a little hard to open on my iPad but with a couple of tries it opens right up and I'm off on making more stickies.

Fast way to build and streamline a schedule

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The program creates a fast and efficient way to build and review a schedule. Its makes for a idea of where you stand on a given project at a glance.

Cons: Could use more ways to identify tasks making it easier to delineate different types of tasks. It would also be helpful to add more information to the mile stones.

Overall: Creates an easy to interpret schedule at a glance.

I am a subcontractor using a TouchPlan controlled by a general contractor/construction manager.

Dec 11, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Very quick and easy to create a schedule and identify the critical path. It is great that several users can contribute seamlessly.

Cons: Can be buggy on the iPad version. I do not like that I cannot copy a ticket that was pinned by the contractor.

Capterra-loader

Touchplan is an easy to use application with room to grow.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Touchplan is a simple, easy to use application. It's intuitive interface permits a wide variety of users to utilize it. Customer support is very responsive and eager to help users.

Cons: The printing feature for the chart does not seem to work properly yet. The reports print well, but the chart itself will not print properly.

Overall: It's easy to use so we can create schedules during team meetings without worrying about the distraction that a more complicated schedule software might create.

Easy and Quick to get up to speed. I have liked having TouchPlan drive collaboration.

Dec 11, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Collaboration. Various roles own what they input and manage. Single source for everyone to use and coordinate with.

Cons: would like some higher level reporting capabilities. And would like to be able to add in linkages that would allow for "critical path" reporting....and give feedback if critical path is impacted. NOT actually changing things, but reporting.

Overall: coordination and collaboration

Easy to move items around and create new ones.

Dec 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The fact that it can be edited live. We have meetings with all the foreman and are able to edit the documents live instead of watching one person do all the work.

Cons: That tasks do not move out automatically. If a task is pushed out everything that is linked to that task should also move it. It leaves gaps of human error to forgot to move tasks.

I'm not sure how any project couldn't use it.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The transparency of the schedule. Everyone who views the ticket interface can understand what they're looking at opposed to a P6. It also creates subcontractor input, collaboration and accountability.

Overall: Touchplan provides collaboration, more precise detailed short term scheduling, and expert input from subcontractors.

Touch Plan was a great tool for our project.

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked that it was real time and that all of the contractors could be entering their tickets in at the same time. The software was easy to use.

Cons: More colors were needed as we had more contractors than colors. Without enough colors it got confusing as to who was responsible for what as multiple contractors had the same colors.

Overall: It was an easy way to provide my weekly schedule updates without having to email a schedule to the the CM each week.

Helpful in distributing the schedule in the field. Easy to use.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great for collaborating ideas in creating the schedule.
Subcontractors can view in the field and understand the logic of the flow of work.
Easy to track and maintain schedule.

Cons: Does not push activities that are linked together.
Want to see bars with actual length on right side of active line to help schedule prior to moving to left of active line.

Overall: Helps getting subcontractors bought into the idea of lean construction. Breaks activities into manageable task to help track in scheduling.

Far exceeds what was expected. Excellent program!

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use was huge. prior to this we submitted all of our plans via Excel which can be intimidating to some

Cons: it's difficult to exact in some instances. it would be nice to be able to add tasks for less than 1 day at a time

Great tool, fantastic support, and constantly updating.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Touchplan was easy to learn and simple to navigate. It has been a great tool to help us keep all parties involved on the same page.

Capterra-loader

Touchplan makes it easy to get started with Lean and the Last Planner System

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Touchplan is so easy to learn and use. I've watched trade partner foremen who are using flip phones pick up a tablet for the first time and are successfully using the software in 15 minutes. Even the technophobes come around.

Touchplan does a very good job of reinforcing Lean practices for project planning and execution. Teams get good quickly at adopting the standard practices of the Last Planner® System (LPS). The software also removes a big burden on the project team in administrating LPS.

Software has been a great asset to help us with pull planning and scheduling.

Dec 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It has been easy for our team to begin using with minimal training. Whenever they have run into issues the support team was always available. Very easy to use.

Cons: We are a subcontractor and often have to coordinate with other schedules as well. There is an export function where we can export our schedule out for someone else to put into their software. I have not found an import function to pull in other schedules. That can be useful for us at times.

This planning program has made a world of difference to the planning process with our field crews!

Dec 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Right now, since its new to me, I'm really enjoying the swim lanes feature. It's allowing for very quick and easy organizing of tasks for the different field crews that work out of the same plan. Before swim lanes we had to try and organize ourselves but once a plan had to be modified and moved around it became very unorganized very quick. With the swim lanes it has helped maintain an organized plan.

Cons: Time. I want to be able to refine my task down to the hour. It wouldn't be used super often but there are plenty of tasks that only take a half day but the smallest time frame I can place on it is 1 whole day.

Overall: Our ability to plan for tasks has increased at an exponential rate by using this program.

Once the basic information is loaded the software has been fairly easy yo use

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Maintaining the logic from week to week is helpful during updates and easily modified for any changes that occur

Cons: I would like to see the planned start and planned finish date be formatted month,day, year. Other than that it seems fairly straightforward.

I like the fact that it engages all subs. I can see what they have promised.

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I happens in real time. The colors of the cards make it easy to know who has promised what with out asking who it is. The fact you can see other subs (6) week look ahead is very helpful.

Cons: Not sure if I'm a fan that it keeps stats on my promises. I don't like that someone can freeze it to lock me out.

Capterra-loader

A very collaboratively software combined with the Nureva touch wall.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use, and how it looks. The software is extremely touch-wall friendly, which is one of the most important features.

Cons: lack of KPI/metrics. "should do" are missing. There should be more ways to measure. The twin-lane should be integrated so that the notes attached to the correct lane.

Overall: we get to run Last Planner system in a large scale project, which is hard without such a tool

Capterra-loader

Really like how we can quickly go through the critical items.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how we interact with the software. Having a live meeting and being able to place things onto the project schedule and see it real time. The ability to store things in your own desk top and then populate the project when the right information allows that particular item to become viable.

The ease in which you can manipulate the system and move around is really convenient for jumping around.

We have really taken advantage of the swim lanes and being able to separate items into their more natural events.

Finally the people at Touchplan have all been excellent to work with. They have truly embraced being customer centric and their actions reinforce this each time we work with them. They are willing to listen and even develop their software to allow us to meet our needs.

Cons: Having to double click sometimes to update a task. Moving things around if dates change especially during definition.

The one feature I would love if possible is to truly link items together. So that if something moves out you can easily see the overall impact (similar to a CPS in MS Project) would be a really nice feature to have.

Overall: Ability to easily see our project tasks and where we are versus our commitments. The ease to add tasks and place them on the time line.

The visibility we have reviewing the project is quite nice.

Capterra-loader

Excellent resource!

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, accessible to everyone on every device, provides a great way to pull plan versus using sticky notes

Overall: Pull planning, replaces schedule software that is hard to manage, and is accessible anywhere at anytime.

Not every one is tech savvy but I like the opportunity for training and customer service is available for changes and feedback

Waste

Dec 07, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Organizes activities well. It has a fluid way of sorting out tasks and presenting the tasks to subcontractors.

Cons: Time consuming, not worth it. Felt the subcontractors would not buy into it because it was too time consuming.

Vendor Response

by Touchplan on December 11, 2017

Hi there and thanks so much for your honest feedback. We're glad that you feel Touchplan organizes activities well for the subs, but that's only half the battle! Our goal is to to make sure that anyone who uses Touchplan - Sub, PM, PX, Owner or anyone else - has an awesome experience and is able to identify the value right away. Feel free to reach out to us anytime at support@touchplan.io so we can help you and your team get on the path to success! We'd be thrilled to hear from you. Let's get to work, Team Touchplan

Touchplan makes the scheduling process much more collaborative than most other methods.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to see changes in real time with other people is really great. It makes our pull plan meetings much more seamless.

Cons: I wish there were more customization options when creating pdf reports. The swim lane feature can be a little clunky too (I realize that it's a new feature).

Simplifies the pull planning process and saves a lot of time and money.

Dec 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is very easy to use and understand. It helps everyone get a visual of what's going on with the project in the way that is very effective.

Cons: There are limits of functions for this software. Usually the customer support staff is very helpful with trying to come up with a solution however I find that some issues that come up can't be fixed. (You can only assign constraints to project members ) this makes it challenging to assign issues to trade or consultants because you need to give them access to the project which isn't practical.

Overall: Ease of scheduling and making changes. A lot of hours are saved by this software by eliminating long boring meetings that don't have resolutions,

Capterra-loader

Incredible customer service. Easy to use Platform.

Dec 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Customer service
- Timely responses
- Fluid platform
- Easy to learn
- Reporting function is great

Cons: - Difficult to track interim milestones, as opposed to one overall milestone... However, Touchplan is always open to ideas and suggestions from their customers

Overall: Lean Planning
Looking back at completion percentages
Weekly Work Plans

Overall experience has been good. The reports that Touchplan generates need some work.

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use and customer service. Touchplan has always been quick to respond to any questions that have arisen from using the software.

Cons: The reports that touchplan generates. A user does not have much area to customize reports to show what he is looking to export from the software.

Overall: An easy to use way to track/schedule work in the field on a 4 week basis.

I liked the tickets, easy it was to move them around. I thought it gave a good visual of schedule.

Dec 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It was easy to make the tickets, assign manpower and add durations. And since most of our tasks are repeating, I liked how you could duplicate them.

Cons: The constraints were a little confusing. It was hard to know where to schedule things if you were waiting on another trade. You really need every contractor on the project using touchplan to make it work as it should.

Overall: Avoided having to do a pull planning session in person with a bunch of sticky notes. With touch plan I had the schedule in my pocket, on my ipad, and on my computer at any time.

Very easy to use software

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Multiple user can be viewing and moving tickets at the same time. I like how visual the plan is once the plan is developed in the software and it is very easy to use.

Cons: Duration of the tickets can't be adjusted to different time codes. I would like to be able to put them in hours vs. days.

Great tool!

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool is very easy to learn and teach. The export function on Touchplan is very handy as well.