Who Uses This Software?

Blue-chip brands, government departments, industry associations, events managers, and corporate organisations that manage a grant application process.


Average Ratings

78 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

Vendor Details

  • Award Force
  • www.awardforce.com
  • Founded 2013
  • Australia

About Award Force for Grants

Award Force is award-winning cloud software for grantmaking organisations to manage application, evaluation and award of grants, online. Designed for performance and function, it's fast, secure and a great experience for applicants, evaluators, and managers. Upgrade to Award Force to: save time and money with less admin effort; discard stress; gain visibility and control; distinguish your organisation with good design; and make your grant process the best it can be.


Award Force for Grants Features

  • Compliance Management
  • Contract Management
  • Grant Award Tracking
  • Grant Opportunity Search
  • Online Applications
  • Self-Registration

Award Force for Grants Reviews Recently Reviewed!


Award Force is incredible- easy to use and very easy to customize for our Award program requirements

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The Award Force management and support teams were incredibly helpful during our entire selection process, set up phase and implementation. There was always someone available for answers, no matter that we are located in the US and their main office is in Australia.

From our initial conversations as far as what was on our "must have" list and our "nice to have" list of features, AF was able to make a few small customizations to their program to give us 100% of the items on our "must have" list and 95% on our "nice to have" list of items.

They appear to constantly have the customer as their #1 focus and even after we launched came back to us with an idea to use something in their existing platform in order to offer us a small work around to give us something that was on our "nice to have list" that would help our judging community.

We've had nothing but positive reviews from our client base - from our entrants, to our judges and even our accountant who compiles the entrant scores.

The system is incredibly secure, with various different user profiles that only gives them the access they require. Award Force even created two new user roles specifically for us based on our award program requirements and what our users needed to have access to in the system.

I can't praise our implementation manager and the entire AF support team more as they were always available and never made it seem like even my dumbest question wasn't something they took seriously.

Cons: There is very little that I don't like about Award Force. But if I had to pick one: since the system is used by multiple award program clients around the world there are a few small areas that don't quite give us exactly what we need and that weren't able to be changed for us. However, these are just a few small items and through conversations with our AF implementation manager we devised ways to get what we needed through small work arounds that didn't add any more time or effort to what we had done previously for these items. So in the end, even though there were a few small "cons" in AF, the amount of time that we save using Award Force verses what we used before, along with the amount of information that is now available to us where it wasn't before, far outweigh the small amount of cons in the system.

Overall: -Ease of use
-Highly accessible with information that is always available - whether on a desktop, lapto, tablet or mobile device
-Eliminates virtually all manual paper work that our previous system required
- Easy to contact all users or subsets of users via email using the Broadcast Message feature, which was something that previously we had to do using email and determining who we needed to contact

A dream come true for Award Managers!

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Award Force is so easy to use, yet delivers a thoroughly comprehensive solution. The system is so clear, intuitive and logical it's an absolute pleasure to use. You can navigate your way around without ever getting lost or confused, everything is exactly where you'd expect to find it and you always feel completely in control.

From the clean and clear layout you may initially be fooled into thinking it's not very sophisticated, but you'd be wrong. It delivers everything you need, and much much more, they've just worked very hard to make sure you don't have to.
Whilst you have the ability to customise the site so you are able to reflect your brand and visual identity, you don't have to be a designer or web developer to understand it. I've never felt out of my depth configuring anything on Award Force and nothing has ever felt onerous, just simple and straightforward providing the result you were hoping for quickly and easily.

The versatility of the system means I've never had to compromise and can have the exact set-up I want without it taking an age to change hundreds of settings, it just lets you choose exactly what you want then replicate it as many times as you wish.

The extensive reference guides and online tutorials are an amazing resource, if you're unsure of anything you can have the answer within a few minutes - usually with a step by step guide!

Cons: I have to confess that I have struggled with this question, but the ability to sort by all of the fields within a view would be helpful. It would also be helpful to be able to configure bespoke reports for export, but it's not exactly a chore to have everything exported and then just choose to keep the ones you want.

The things I've mentioned above may well be possible, I'm by no means an expert on every aspect of the system and I find new features and options every week!

Overall: When we realised we needed to up our game with online entries for our Awards we researched every product on the market. The investment was quite significant for our annual not-for-profit Awards so we needed to ensure we made the right decision - and we now know we did!

Every single member of the Award Force team that we've dealt with from our initial enquiry through to ongoing support has been an absolute pleasure to deal with. They are incredibly responsive but never pushy, providing the exact information you need without delay and are always happy to help - even with the daft queries we're all capable of from time to time...

The system is so intuitive, logical and easy to use that I have been very self sufficient since my introduction session. When I have a query or start working on a new stage of the Awards the online training and extensive reference guides have been invaluable resource to find the answer within minutes. I've only had to submit two helpdesk tickets and both have been responded to and resolved incredibly quickly.

We have received more entries than any previous year of the Awards and have received nothing but positive feedback from our entrants. To reach the judging stage without a single issue with the user accounts or entries has been fantastic and is a real credit to the Award Force team that develop and manage the system, so a HUGE thank you to them for making my life as an Awards Manager so easy. The time (and headaches!) I have saved this year has been amazing - it just all happens in the background while you keep a watchful eye on the dashboard and smile...

The thing I really love about Award Force is that I'll get an email just to check how thing are going through the various stages of the Awards, reminding me that support is always there if and when I need it - it's like having an Award Force guardian angel!

Our entire experience has been amazing, from the initial enquiry through system set-up, entries and judging, every aspect has been smooth, seamless and stress free. Award Force and the team behind it have exceeded all my expectations. Thank you!

Recommendations to other buyers: If you're an Awards Manager that's short on time yet want to increase entries and provide your entrants and judges with a fantastic online Awards entry/judging experience, speak to Award Force. When you've taken the leap, spend time talking to the Award Force team. When they offer a catch-up call, make time in your diary (they're always flexible!) and do it. They have so much knowledge and advice which they are always happy to share. You can learn a lot from them not only about the software by how to improve your awards - always remember that you're just one of their clients and there may be an alternative way of doing something that could deliver real benefits for you. They're also fantastic at the really quick 'top tips' that you always get from people who know a piece of software inside out. Their knowledge of Awards, not just Award Force, is extensive - it's a very valuable resource you should make the most of!

Vendor Response

by Award Force on August 11, 2016

Wow, thank you for such wonderful feedback, Ped. We'll do our best to keep helping and to keep innovating!

Award Force helped our program become completely digital. The entire process worked so well.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use on the user and the administrator ends was great. The administration learning process was not complex and Award Force staff took the time to train us. The entry process for the users worked so well. It was simple! The part that sold our organization was the wrap-up portion. We didn't have to do much of anything and the program did it for us. Our members could login and see the winners' entries. This saved our admins a ton of time compiling award winners and sending them out to everyone. That was an amazing process! I would definitely recommend this, and have, to other organizations if they want to go all digital and have a simple back-end process to administer, and help the users get their information entered and then received quickly.

Cons: Like any software, you have to learn it. It takes a little time at first to learn, but once you do, it is not hard to utilize. The Award Force team was very helpful through that process, though. There are some unique ways to find information within the software, so it just takes working with it to gain an understanding. The payment system was something that we had to inform our membership of, since this software is based in Australia, when using an United States credit card, it is best to charge all entries at one time and not individually, as they card will question foreign purchases and possibly shut the card off temporarily. This happened to us, but once we realized why, we explained it to the membership and then it worked fine.

Overall: Ease of time on the administrators end. Ease of use and uploading ability to make all things electronic on the users end. Wrap up after the award process was so simple! That was the best part. Even though there is a cost that we didn't have before, our organization found that the benefits outweighed the costs. We needed to be all electronic and needed to alleviate the time component from the administrators, who are all volunteers. This program did that for us.

A dream to use

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everything.

Award Force is by far the best awards and judging platform I have used. Once you understand it and how the modules integrate with each other, it is ridiculously smooth and easy to use. Only the other day, I set up my next season. The longest part was inputting the name.

Adding entries is quick and smooth. Modifying or cloning takes seconds. The judging platform is very comprehensive and the platform as a whole is designed with the end user in mind.

It will be two years since we signed up to Award Force in January and we have no intention of changing. It has made my job easier and freed my time up to grow my role and support my team elsewhere. Moreover, our entrants and judges regularly compliment us on choosing Award Force.

It's a great system. Thoroughly recommended. I could go on but no need to. It's that good......

The support is wonderful and everybody at Award Force is knowledgable, responsive, professional, very timely, and friendly. A pleasure to work with...

Cons: Can't think of anything....the only two tiny little things:

1. The PDF headers can be a bit overwhelming (it would be nice if we could resize them)
2. Could do with extending the broadcast facility a bit so that you can filter who you send messages to more

But I stress these are tiny little issues that do not actually affect my work

Overall: See my review

Capterra-loader

Amazing and professional, with great support team.

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: For our Biennial of Slovenian Design we needed an intuitive and adjustable system. We were hoping to make administrative processes more efficient. After a detailed e-call, we were confident that we will be working with professionals who understand their clients. They translated the system in our language: it has only 2 mill. users, and has characteristics that are hard to work into english-based interfaces. While setting up, we were met with a lot of help from our producer. We encountered a problem: in the EU, it is required to add VAT info on invoice. AF did not have that option. After contacting them, VAT was implemented for us and other users also.
We are strict about our image, so the implementation of our visual identity was a must for us. Designers branded it the way they liked it. The base is clean and leaves enough room to make it your own. Our administrators were very happy with the experience, as it significantly lessened the workload and kept our costs down. Our users were very excited to use AF. We are confident that their efficient system brought in more entries than we expected. We are very much looking forward to working with them in the years ahead and would wholeheartedly recommend the system to anyone looking for solutions to dealing with user entries at any scale. We were very glad that our Biennial, which is quite small in comparison with their other clients, received a thoroughly professional and attentive approach from their excellent team.

Cons: Some specific features didn't have a lot of flexibility but we managed to go around it with their help.

Overall: More entries than expected and we saved a lot of administrative fees. Their support team is very helpful and fast in responding, which was a big plus for us.

A fantastic platform from which to run our annual awards program

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Having previously run our annual awards program via submission of hard copy entries from entrants in 2017 we moved to use Award Force software - allowing us to build a custom online platform via which entrants could submit their entry portfolios, and we could easily manage the process from the back end/administrative end of the entry portal. A seamless operation - and very easy to use - allowing us to monitor rate of entry, auto respond to entrants, and obviously the great benefit of being able to digitally store a huge amount of data/info instead of our previous headache of having excessive paper copies. The software has been exceptional value for money. Award Force provided excellent upfront training in how best to use the software and also provided an excellent back up service for any small glitches that might arise in initial use. All in all it has been a fantastic purchase for our organisation and one which we wish we had probably made a number of years ago! Highly recommended.

Overall: Use of this software has greatly eased our administrative processes in managing our annual awards program. It has greatly improved the entry process for entrants.

It has been a great encounter using Awards Force. The system is very user-friendly, and the team is

Oct 13, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: My team used Award Force for an awards program, and it was great. I found the Award Force site easy to operate once you are guided how and the support partners set up time for as many orientation sessions as I required and were timely in replying to any issues. Ease of use The ability to personalize site with our branding Prompt and professional support

Cons: I do find it frustrating that specific features are not present in the software. Like not having a report of notifications, being able to copy anyone into notifications, to contact collaborators in an application, not being able to use the fields in all areas of the application. The review flow is quite challenging to set up and impossible to visualize quickly, it would be nice to have a way of merely imagining which applications are where Also setting up judging is a bit tricky too, and it is hard to see if it has been set up accurately. I would also like to get a general update on what you have designed regarding feature updates. I have also previously sent some feature ideas to the support team. It would be nice to see some of these administered.

Overall: great software

Vendor Response

by Award Force on October 18, 2017

Thanks so much for the feedback Charles. Rest assured that we keep track of all feature requests and feedback and incorporate that into our plans. For interest, we do 5-10 deployments per week with improvements and new features - there's always lots coming through and we're about to start a regular news feed on those - coming your way soon! Please always feel free to speak with our team about any uncertainties or needs - they'll be only too happy to help.

Extremely impressive

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Flexible for different needs, easy to use, professional look and feel.

Cons: Not being able to run multiple programs at the same time - we would love to use it for our other Prize programs!

Overall: Our organisation hosts an extremely complex hierarchical awards program with multiple chapters, categories, price points, sets of criteria, juries and numerous staff across Australia. I have been extremely impressed by the functionality and flexibility of the Award Force platform, not to mention the high level of customer service and willingness to provide solutions. My consultant has been very responsive and always willing to help with our program. I could not be happier with the level of service we have received to date, and am excited to launch our program via this new system over the next six months.

During our pilot program I received only positive feedback from the entrants, judges and administrators using the platform. It is extremely easy to use, and looks professional to external viewers. I am relieved to have a lot of control over the configuration of the system for our needs, and it means that I can be the main support for the team working on delivering the program.

The team at Award Force are extremely capable, responsive and willing to help. The user experience of the system is second-to-none. The system gives our awards program a professional look. I am excited to use the platform and cannot recommend Award Force highly enough.

Recommendations to other buyers: Keep up the good work.

Vendor Response

by Award Force on October 14, 2016

We're so glad we can support the complexity of your needs right out of the box Caitlin. Thanks for the wonderful review :D We do of course have a solution for running multiple separate prize programs, it involves multi-account subscription fees is all - but has some very handy multi-account functionality!

The best entries management software out there - this is one extremely sophisticated system

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everything

Cons: There are no cons. I like everything. Nothing to complain about whatsoever.

Overall: Using Award Force has worked wonders for me. It meets every single one of my needs with room to spare and its features have enabled me to innovate and develop our own internal processes positively.

It is streamlined and easy to use yet incredibly comprehensive and sophisticated. It is fast and efficient and the days of having to work until midnight adding and processing entries are way behind me.

The judging suite is a dream, too. We have been able to efficiently add layers of judging we did not have the luxury of in our previous systems nor the time to do so manually.

Thoroughly recommended. A real joy to use. Very intuitive and the support is superb. I could go on but in a nut-shell, this is the best investment my company has made for my role and having used several other entries and judging management systems, this is by far the best. It is setting standards others should be wary of.

From the front-end too, many of my regular entrants and judges have commented that it is a vast improvement on our previous entries software.

Recommendations to other buyers: If you are looking for a new system, go for Award Force. I am incredibly pleased with it. As are my clients and my judges....

Vendor Response

by Award Force on August 16, 2016

Wowza! We're blown-away by your words Robert. Thank you. We'll be sure to keep it up :)

Award Force makes it easy to create online application forms and judge the submissions.

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Award Force team provides basic training and awesome support that enables anyone to configure their product.

The product is very flexible. We are able to create and manage application forms and judging for four separate grant funding streams, with different deadlines.

It's accessible to applicants and judges anywhere, anytime, on any device.

Cons: Our organization must comply with privacy laws for the protection of personal information. The storage of data on servers outside the country could be an issue.

Vendor Response

by Award Force on January 22, 2018

Thanks for your lovely review Elizabeth. For information... Data protection has always been a major focus for us¿ we are currently finalising compliance with the General Data Protection Regulation (GDPR), the most stringent requirements globally for data protection. Our practices mean you are already in very good stead in Canada¿ the work we are currently doing will put you in an even better place! Details will be sent to all clients in the near future.

Award Force is easy to use and has helped me save so much time in gathering entries to our Awards!

Jan 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Its user friendly interface makes it very easy to set up a session and manage the entries to you awards. I like that the information from the previous years can be reused, making it even more easy to use years after years. The information displayed on the dashboard are really useful. You can keep track of how many entries you've got at the moment, how many have already been submitted and how many are still in progress. The graph displaying how many entries have been created over the last few days also helps us analyse our impact. For example we can see whether the last email we've sent to promote the awards has generated new entries. We send I also love the broadcasting feature, which makes it so easy to contact all the entrants at once. Bye bye mailmerge emails, hello simplicity!

Cons: Setting up the criteria for each categories has been my least favorite part of the set up. It's still rather user friendly, and I'm not sure whether you could make this step easier, but I found it quite tideous. The data analysis features could be better too. For example we wanted to compare the amount of entries created/submitted in the 2016-17 session and the 2017-18 session but were unable to do so.

We used Award Force to run several design competitions successfully

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use. Award Force has allowed us to run design competitions with up to 70 entrants relatively easily. Award Force took so much of the onerous sifting through entries and made it so much easier for us as the organizers of the competitions and for the judges to access and review the entries. It also helped when we ran design competitions with several rounds, i.e. Round One being the initial selection of acceptable entries being put into a coherent set of entries and then allowing the judges to easily go through them in order to populate Round Two. The whole experience has been very easy and that is extremely helpful to us as we don't have the time to develop our own system.

Cons: Can be a little bit difficult to look back at previous rounds of a design competition as the competition progresses, i.e. when at Round 2 of the competition and you want to look back at how the entrants earlier work looked it takes some time to navigate and find what you want

Overall: Ease of use, professionally run design competitions and peace of mind.

An excellent experience

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I can honestly say it has been an excellent experience, particularly when configuring the system - very straight forward and intuitive. Our session requirements have meant that some of the judging specifications needed to be multi-level, thanks to our fully supportive and amazingly helpful Awards Producer, the judging rounds have been a breeze. One particular totally invaluable feature is having full access to archived sessions and submissions coupled with feeling confident that they are totally secure.

Overall: Total confidence in securely stored past submissions and sessions. Straight forward and intuitive configuration. Amazingly supportive and genuinely helpful software support team. Right from the start we were able to configure the software to our session requirements, therefore reducing any potential negatives to a minimum.

easy to manage, great customer service and very efficient software!

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love who easy is to create and edit content. It has definitely helped us manage a very strong entry and judging process.
I also like the fast customer service, it has saved my life on several occasions! I also love the improvements they work on having every time!

Cons: There is no many negative this to say, if I have to pick one will be the fact of a minor change they mad on the creation on the panels and I was not aware of so I had to do it one more time because the previous way of doing it it was obsolete. But at the end, the final result was better!

Overall: Easy to manage and great customer service!

The customer support is wonderful. They are very prompt, and accept numerous inquiries.

Jan 20, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fact that the layout of the content is organized and visually appealing. (concept tabs for example) Also, the dashboard, side panel with all the features, and checklists are helpful.

Cons: The foreign DOB text box is not conducive to many of the US teams we work with. Also, I wish the videos were more directly accessible and embedded within the software so I was more likely to use it instead of constantly asking the team for support.

Overall: The customer service was wonderful, and it spoke to salesforce well overall, despite the hiccups we experienced collectively.

Vendor Response

by Award Force on January 22, 2018

Thank you for the lovely review! Perhaps you aren't aware that some months ago we introduced an option to set your preferred date format instead of the default international standard. Please reach out to our support team if you need a hand setting that. You might also just check with them about the videos - if I understand you correctly, you can reach all our support and training videos via the "Need a hand?" tab at the right of the management screens.

Excellent product, great service.

Dec 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Awards Force makes running awards so much easier. Our entrants and judges all report that it is a great tool to use. When we started using Awards Force entries surged 30%, and they have grown every year since. Our judges have found their workload reduced, and (most importantly) it has become so much easier to manage. What used to take two weeks is now down to days, and the level of control and information I can access as an organiser is transformational. It is not overstating it to say that Awards Force has changed my life.

Overall: Saves a tremendous amount of time, encourages award entries, and makes volunteer udges lives easier.
So there's not a lot to say here. It does what I need it to, and it's relatively easy to set up. And it works. Occasionally it'll be down for maintenance, but they always let you know when that's going to happen. If only it were free.

Best Award Platform out there and more

Jan 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: - Customizability
- UX/UI
- Support Team
- Managing Features

Cons: - If you want a highly, highly complex setup, it does get complicated. However, the support team has your back and allows you to learn as you go. Eventually, you feel like an expert.

Overall: AwardForce is an incredible platform that is relatively easy to use and can be extremely customizable once you get the hang of things. Where there is a learning curve, the incredible support team does not just solve the problem for you but teaches you along the way so that you can become independent and more confident with the platform.

Some of the judges using this platform were C-Suite at fortune 500 companies and all commended us on the seamless process. We also worked with a lot of startups and emerging tech companies in the judging and applicant pool and they all had positive feedback about the UX and UI.

No matter what size contest or applicant pool you are working with, AwardForce allows you to go above and beyond in terms of features and accommodation and communication with users. It gave our team confidence managing a process with high-level executive judges and users who are some of the biggest names in the tech industry.

Recommendations to other buyers: - Expand data/analytics capabilities and dashboards and visualize them (the information is available to some extent in the audit. - Expand into U.S market and look into consumer surveys

Award Force saves the day

Oct 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The support and the speed at which support is given is amazing.

Cons: I hate that you can't search an entry by the user's name.

Overall: Award Force is great. It is not only easy to manage, it is easy for the entrants to navigate and provides a logical and simplified platform for judging.

Recommendations to other buyers: It becomes challenging when your user is registered with more than one Awards programs. Passwords and log ins become hard to manage.

Vendor Response

by Award Force on October 10, 2016

Thanks for all those stars Asher :) We're all a bit shocked we overlooked being able to search the manage entries view by entrant name! Thanks for pointing that out, and you will be able to do that very soon! As for managing passwords and logins - there are some security considerations there, that are not obvious - we would be happy to discuss with you.

Review for Award Force by Den Barrault

Jan 07, 2017
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I have already detailed this

Cons: I have already detailed this

Overall: I enjoy using Award Force, and in general find the platform easy to use, and quite polished in the way it is presented. My users also support this opinion.

For an administrator, I do find it frustrating that certain features are not present:
- not having a record of notifications
- not being able to copy anyone into notifications
- not being able to contact collaborators in an application (only main applicant gets results)
- not being able to use the fields in all areas of the application
- not being able to do negative selections in the search windows
- review flow is quite complicated to set up, and impossible to visualise in an easy way - would be nice to have a way of easily visualising which applications are where
- setting up judging is a bit tricky too - it is hard to visualise easily if it has been set up correctly

I would also like to get a regular update on what you have planned in terms of feature updates. Especially as my site is up for renewal soon.

I have also previously sent some feature suggestions to the support team, it would be nice to see some of these implemented.
Many thanks and best wishes
Den

Recommendations to other buyers: I have already detailed this

Vendor Response

by Award Force on January 09, 2017

Thanks for the lovely review and feedback Den. As you know, we're regularly adding improvements and features¿ we do need to get better at communicating those though! You'll be pleased to know that there are further improvements coming to broadcasts (notifications) that address some of your requests, and some other grant-specific features that I think you'll be interested in¿ an email is coming your way with details :)

The whole process was simple and straightforward

Jan 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very simple which makes it easy to understand, easy to use and easy to manage, The system is very cost effective.

Cons: Because of the simplicity of the system there are some functions which may be included on a more complex system. However constant work is being done by Award Force and we are now in our second year and see a lot more functions in place over time

Overall: An online system has saved literally hundreds of man hours from processing hard copy entries. The ease of reporting is critical and payments on line makes the accounting and administration so much easier. The software has fitted well into our other main systems

Capterra-loader

Having used Raisers Edge I found changing over to AF so much easier and more intuitive to use.

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Processes are relatively easy as is replicating seasons. Pulling reports is an absolute joy compared to asking the database the right questions as you do in RE and any queries or challenges you may face are quickly fixed by the team of consultants. They're happy to show you, teach you or do it for you. I also really like the ability to choose what you can see.

Cons: It can be tricky at times like all software however, by working slowly through the problem and with the assistance of the consultants, the majority of challenges can be worked through

Overall: I can bring all my information together and export to Excel. I have the opportunity to learn as I go or with a consultants assistance and the software is very responsive to my particular award needs.

I found Award Force a bit tricky to start with - but after constant use it made sense to me.

Sep 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the assistance tabs and the online help videos.
I also would like to commend Customer support representative from Award Force on how informative and professional she is with her assistance e. Every time I have a question or need help, Lauren responds really quickly with advice and answers that are clear and easy to understand.
I would also like to pass on comments from our assessment panel members who have told me how easy it was to use the portal and do the scoring online. They advise that they have assessed nominations via other portals - but this has been the most user friendly.

Cons: I don't have any cons about this software that I can currently think of. As I mentioned above, I found the initial part of learning the system a bit tricky because I had no one in the office to handover and show me the ropes. That is why I appreciate the online help videos and being able to ask Customer support representative for help.

Overall: Ease of use - no paper wasted having to manually send nominations to assessment panel.
All the users have found it user-friendly.

Great Awards Platform

Jan 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Awardforce lets us run an internal program that lets all our offices globally submit work for judging.

This happens every 2-3 months and we can then publish the work into galleries for all to see (separated into the top scorers and all other work).

Being able to lock down registration to specific domains means that we can keep it strictly within our company, but allows us the versatility to add external people if and when necessary.

The process is relatively simple (once you've gained an understanding of how the system works) and I have always found that help is readily available when needed, with the team being quick to respond, and offering solutions to any problems we encounter or requests that we have.

Cons: It isn't particularly intuitive, and if not used on a regular basis it can be easy to get a little lost when trying find specific functionality. That said, we do use the platform ina different way than most other companies so it is partly because of that.

Overall: We previosuly used Openwater and fine Awardforce much easier to use and competitively priced.

Gov Awards

Jan 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's reduced our manual data entry process and made it easier for judges to review from anywhere at any time.

Cons: Creating the tabs and each individual criteria field - for our particular awards program, this was very lengthy!!

Overall: Love Award Force! It's really improved our office efficiency. We used to have to manually collate all information from nominees (over 130 with this program) which was messy and left room for error. We also had to then save all nominations and upload forms and supporting documents to an online share portal for judges to review ( very very time consuming and also fraught with error!) Award Force has removed all of that :)
The only thing I'd like to change is how you can communicate with people (nominees and judges) through the program. I don't want to send information to every nominee or judge, just a select few.
We also have face-to-face meetings for our judges and we tried to use Award Force to re-score during these meetings, while it was possible it wasn't an ideal means of judging. It would be better if the manager could take over one main scoreboard and add judges scores on their behalf as they call them out (rather than each judge scoring each nomination again and again and waiting for the updated score).

So easy to use and functionality is wonderful, plus the support team are amazing.

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. At first there appears to be a lot to input and learn but the support you get, including hands on webinars and individual training makes it simple. The support team are very responsive. And the degree of functionality is great. We had a paper based system previously which was an absolute nightmare - printing, distributing, collating, reprinting for judges...and so on. Now it's a simple process and judging is online, so it can be done at any time anywhere.

Cons: The is really nothing that I don't like about this software. Some of the things, such as setting up your theme take a bit of work, but a little reading and experimenting overcomes this.

Overall: The range of features. Simplicity to set up and for the users encourages more entrants into our annual awards. The ease of use for the judges means they can use the system wherever they are and what ever time it is - no more bulky paper packs to be sent out.

Fantastic Product and our client loves it!

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When selecting AwardForce, we ran a full search looking at many different platforms. Only Awardforce offered us the flexibility and control over our own competition. The Team are fantastic, the costs are completely transparent and it's brilliantly secure. There's also new features being delivered regularly. My client absolutely loves it and it's completely revolutionised the whole competition process.

Cons: It would be nice to have more control over the Judging views in terms of layout. At the moment this is fixed.

Overall: It's completely changed the competition from paper based to 100% online, saving on cost but also attracting more users!

It was great joy to coordinate the BIGGIES Awards using AwardForce.

Oct 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software provided everything you need as an Awards Coordinator, in a clean designed view: Setting up the rules and categories for your Awards, the customised design, payments, the judging, a nice dashboard to have real-time impressions and the different possibilities to collect data.

It´s a very sophisticated system; I would recommend it to whoever is working with awards and competitions.

Cons: Some tools were very easy to handle, but at first I could not understand them. Thanks to the support of AwardForce team, that was not a real issue, as they immediately came back with a solution.

Easy to configure and great functionality

Dec 17, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The customer service was excellent. They were always helpful in nutting out solutions for our complicated review flows and finding work-arounds if necessary.

Cons: Can't tailor the reports (downloads) to suit our requirements
Need to be able to copy the review flow over to the next season

Using Award Force was a huge time saver for managing our program.

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of uploading projects to the site was a huge time saver. Allowing the jury to use the site to vote and rank projects to allow me to see the shortlisted projects was fantastic. The jury also enjoyed using the site and ease of the interface.

Cons: I was overwhelmed when setting up our small program on the site. There were so many options and choices that I wasn't clear on how to get what we wanted. It was frustrating that I couldn't use phone support because we purchased the smaller package. I did use the tech support online but I didn't always have time to wait hours for a response. I struggled to figure out how to move entries to the shortlist round, and award the winners in multiple categories. We wanted to share the program in a public view with all of our staff so they could see the projects that were submitted, but I could not figure out how to do that. I was able to make all the winners public viewing, but not all projects. In the end, I gave up on a public view and was very frustrated. I followed the instructions in the help box, but still couldn't get the projects to show up. Being able to pick up the phone and have someone talk me through it would have been helpful. For the amount of money we paid I was annoyed that I couldn't share the site with our staff.

Overall: It saved me and my team A LOT of time!!

Vendor Response

by Award Force on May 14, 2018

Thanks for the positive feedback Angela and we're happy to hear what a time saver Award Force has been for you. I'm sorry to hear of your frustrations - the volume of configuration options with Award Force *can* be overwhelming. Our support team is available 24/5 and will generally respond to support messages within 20-30 minutes, so don't hesitate to reach out for help! And *please*, feel free to pick up the phone if you need to, we want to make sure you have a great experience!

Great platform and easy to maintain. We have found the system great for our needs

Jan 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy of use, personally maintained but with back up when required. Ability to check progress, email from within via broadcasts to entrants, financial capability to accept payment and send invoices saves time. Once we had worked the platform once we definitely got the hang of it quick as did our entrants and judges.

Cons: In the criteria area when info is written, the system automatically defaults to spell check with pink boxes and often not necessary. this can be off putting to entrants and we have received a number of queries on this as to how to not have it showing but the system cannot change this.
Points system does not work well for us and we still have to export ranking and then mannually add up to find winners based on preference from our judges

A great system - clean and easy for entrants to use. Highly recommended.

Nov 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Entrants can easily upload and view their entries and edit when needed.
Flexible and adaptive forms to collect data/uploads and the forms are very clear and easy to add a lot of descriptive text to help inform entrants.
Very easy to monitor entries and payments etc.
Managers can easily access entries and make amendments when needed on behalf of entrants.
The support is amazing - help is always on hand when there are any questions or issues you need help with.

Cons: The software is not overly intuitive when initially setting up, but the high-level of support provided helps with this.
Can't be modified/developed for specific needs (unless requested by multiple users - due to nature of the system). However, they do help you with workarounds and develop new features when they can.

Overall: The ability to judge online which our previous system didn't.
Much easier to use than previous systems.

This is my second year using Award Force and the experience just gets better and better.

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software itself is easy to use and easy to navigate. Due to its clean look and feel you cant really get lost. To change or update anything it is all clearly labelled and where as you may forget what order to do it in the customer service is first rate and their knowledge and helpfulness is second to none.

Cons: I don't think there is anything not to like. I use other software programmes for HR and payroll and tI wish they were as easy to use as Award Force.

Overall: From an administrator perspective it is easy to use and nice and clear. For those externally who use it again their user experience is always positive.

I've been pleased with the overall functionality, user friendliness, and customer support.

Aug 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support: Carl has been such a great trainer and support--going above and beyond to help us understand and make changes to our events. He helped copy fields and change order numbers on our screenshare call to make our event better. Megan has been super helpful too--responding promptly.

It is easy to use! Everything is pretty straight forward--if it's labeled something it has that functionality.

It looks nice to viewers. Clean and nice layout.

Its dynamic--there is a wide range of functionality--to create conditional fields, to hide fields from judges, types of attachments, types of judging, ect.

Cons: There are some hidden tricks you'd only know about if you were screensharing with an award force rep--for example the ## make the heading size different.

Overall: A system for collecting data and materials from applicants for our awards.

Pretty seamless and uneventful so far which is great!

Dec 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to customize where needed, the availability of options and the design, look and feel of the site is a lot more modern from the front end user perspective than others we have used.

Cons: Would love if there was the option to edit application within the site to make them anonymous. Our users enter information within their applications that sometimes require us to have to manually block out information - for example, school transcripts with photos and address information. It is more of a function of our application requirements but for us it has been something that is never easy to do.

Overall: Complete digital submission of our applications, eliminating paperwork and manual copying and mailing of documents. Committee members are able to evaluate apps from their computers and ipads.

Very user friendly and actually quite fun to set up

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It intuitive after a while it become second nature and its fun watching it all come together. I am not at all techy but I had no issues with the software and it looks very straightforward for our applicants.

Cons: At the moment I don't have any complaints. We don't have a graphic designing so scaling the logos to the correct size took a little bit of time but nothing major. I have not yet configured the judging component so I just hope that is as straight foreword as setting up the applications.

I think it was quite expensive too. Many from the point of view that I work in a department where there are multiple program and to pay this much for every program would not be possible, which is a shame as all the programs would benefit from it.

Overall: Its still too early to tell, as I have not yet finished the programs cycle.

Very customer focused. It is always a pleasure to liaise with the client success team.

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The adaptability to customer's needs. Since we started using this programme back in April, we flagged some changes that we wanted to implement to make it easier for our entrants and judges and most of them where already implemented by the Award Force team.

Cons: There are still some features/functions that need to be changed and some missing to make it a seamless experience for the administrators, entrants and judges alike.

A great experience

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, well though out, always being updated, responds quickly to changes made

Overall: Its been a great experience using Awards Force. The system is very user friendly and the team is only a email or call away should you need assistance. I have been using Awards force for a few years now and can highly recommend!

Easy to use, helpful support staff, sleek and professional looking site

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The features can be adapted for your specific needs - e.g. we used it to get responses from off-site 'home-testers'. It is intuitive and easy to use.
It is easily customisable to match the theme of your awards program - everything from the banner on emails sent from the site to the colour of buttons when you hover over them can be changed by the user, which is great.

Cons: Sometimes when you click save, or close, or back on your browser it doesn't take you back to where you are expecting. The support staff are very helpful and normally very quick to respond, but it can be a bit disconcerting that some of them are based in Canada.

Overall: It saves us time and reduces the risk of human error from using excel spreadsheets as we used to.

I organise a startup pitching competition and use AF for startups to register and judges to evaluate

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - It makes my work so easier and allows me to save lots of time. The customer support team is always available and happy to help, the training was very clear.
- It allows my competition to have a very professional image and adds value to it. Both startups and judges are amazed by the quality of the tool and the smooth, user friendly process. I also appreciate the fact that there are already instructions in the tool to explain users how to use it.

Cons: The only thing I think is that it requires a training and in case the person responsible in your team has to leave (or if you have 6-months interns which is our case), you have to train the person each time.

Overall: Gain of time and professional image.

Highly effective global management awards system.

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate, inclusion of sponsor logos, graphics, broadcast email function a good tool, content blocks easy to populate- taking us to the next level as Award Force continue to invest in delivering sophisticated functionality.

Cons: Having to sequentially number the tabs and fields as you have to re-do them if you miss too many when populating.

Overall: Many including easy of judging, managing nominations via dashboard - pie chart is very beneficial to keep track of nominations, exportation of information to excel and from a sustainable perspective saving costs on printing of nominations for judges consideration.

AwardsForce is an outstanding platform, and is perfect for the different awards programs we run.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: AwardsForce is very user-friendly. From setup to judging, each step is intuitive and laid out in a smart way. I love that we're even able to do a sanity check, just to verify we didn't miss a step. Throughout the whole process, the AwardsForce team is quick to help with any questions we might have. Overall great platform!

Cons: I wish it was easier to preview what your attendees see on the back end, but there is a step where you can do "test entries" which definitely helps.

Great! After using another similar software prior to this, all I can say is this is so much better.

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly and easy to export relevant information when need to go back to the site from the accounting point of view.

Cons: The Slush code - The payment ID should be the Invoice number for easy reconciliation especially if payment is being made by invoicing, sometimes weeks after depending on the publisher's payment cycle.

AwardForce is intuitive. The fabulous support team makes it easy to become an expert in no time!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really intuitive. It only takes a couple of times creating a field to get the hang of it. After a couple of short sessions with my primary support contact, I was up and running. She has also been available to trouble shoot or ask questions along the way. The team also customized a field for our organization, which simplified the end-user experience. As a result of the user-friendly software together with the outstanding support, I was able to launch, manage and complete the judging of my awards program quite easily.

Cons: The analytics dashboard is pretty basic. We wanted much more comprehensive analytics, so we exported the data into a different program. If you want the basic data and trends, you're set with the AwardForce Dashboard. This is a nit, but I don't like the font that is used across the whole platform, and it is not possible to customize the font. Other than that, I can customize the look and feel as much as I desire.

Overall: It was fast and easy to launch and manage our awards program.

Capterra-loader

The platform is very helpful in our Awards - very easy to use and efficient.

Jan 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: - user-friendly
- You can archive past data
- You can export anything according to your needs
-The support team is very accommodating and very responsive.

Cons: -its quite costly - you get what you pay for, in a positive way.
- I cant think of any cons because whenever I encounter problems, the team responds and resolves it.

Ideal tool for running or 2 awards programme

Sep 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The support that I received was excellent and every time I wished that there was a feature...it was there

Cons: Some of the features took a little time to find or figure out but the support team helped greatly. There might be one or two minor functionality gaps too like manually selecting users for a broadcast (could be user error though)

Overall: Allowed us to focus on the awards process not the technology

This is the second time we've used AF. The set up process was even easier second time around.

Jan 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for administrators, nominees and judges. As an administrator, its really easy to see nominees are progressing through submitting their entry and then during the judging round to see how the judges are progressing.

Cons: I'd like to be able to download and print more information, but understand that this functionality is not available with the starter pack.

Overall: It saves a lot of time and administation.

Happy customer

Aug 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
The ability to personalise site with our own branding
Prompt and professional support

Overall: We used Award Force for an awards program and also a grants program. While the system is designed for awards I can attest that the systems functionality meant that it was easy to convert this to a grant management system with simple changes to language.
I found the Award Force site easy to navigate once you are shown how and the support team set up time for as many orientation sessions as I needed and were prompt in responding to any issues.

Vendor Response

by Award Force on August 10, 2016

Thanks Jen¿ we love happy customers :) Looking forward to continuing to help with your awards and grants.

Capterra-loader

very easy to use solution for setting up an award application platform

Mar 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup and use.
pre designed to cover most scenarios related to Awards and competitions.
interface is clear and scrip

Cons: the fact it is cloud based which limitations functions like tracking codes and google analytics also it is not possible to modify or custom design a specific features without reflecting on the whole system.

Newbie Experience

Dec 11, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clean, easy to follow interface, easy for entrants and judges to use.

Cons: It can be difficult to track where you are up to with fields etc.

Overall: As a newbie to Awards Management the process of using AwardForce was terrific, I found the system easy to use (once I got my head around it, the whole process was daunting at first) and the support was fantastic. I definitely recommend the training call as it is easier to understand when someone who is very familiar with the system shows you around.

Recommendations to other buyers: It becomes easier with familiarity, working through the process with the support team was invaluable.

The best user-friendly awards platform I've used so far - makes my project enjoyable and hassle-free

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is super user-friendly and if I need help, I search the topic on the need help wizard and quickly get an answer without having to bother anyone. If I do need customer support, they are amazingly friendly and respond quickly! Anyone can use this platform without a crazy amount of training, it's efficient and cost effective as well. I would 100% recommend this software to anyone who provides awards.

Awardsforce changed our life - and that for entrants and judges as well. Easy to use, great design!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customization features, ease of use, UX, great functions and it looks very slick. It is easy to understand, and we can build it to our needs.

Cons: There are some restrictions as in to what it cannot do, but they are minor, and quite often resolved with the next development batch. One thing I am missing is copying content from one account to the other.

Overall: Saving time, easy organisation of entries, happy entrants and judges due to user-friendly software.

CIM's Review

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: good service
constantly being improved
helpful support
easy to navigate
online support available

Cons: erm i cant really think of anything maybe one or two buggy issues in the last year

Overall: We have always had a dedicated and extremely helpful member of the support team dealing with our award platform issues. The service is also always being updated and improved to help with our customer journey

Recommendations to other buyers: keep doing what you are doing

Vendor Response

by Award Force on August 24, 2016

Thanks Oliver - great to here you've been enjoying good service and continuous improvement! :)

A reliable way to keep track of our awards finalists' applications

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software turned out to allow audience voting, something we wanted to capture, along with our finalist applications. We had several tabs highlighting categories of information that can be readily accessed.

Cons: Not really a con, but exploring the possibility of adding a survey. Exploring the answer options for short answer, multiple choice. Someone had suggested survey monkey.

Overall: Ability to track applications for awards

A dependable, powerful content management system.

May 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simple interface for entrants and judges - and easy to navigate for program manager.

Reassuring customer support that solved issues quickly - and even on one occasion created a solution to a bespoke issue we had.

Cons: The 'broadcast' feature could be improved. It could feature more mail merge tags based on the entry or user form. And messages would often land in people's spam folder.

Vendor Response

by Award Force on June 01, 2018

Many thanks your positive review, Matt. Additional merge tags for Broadcasts is definitely on our product roadmap and we'll be sure to update you when it's released!

We love Award Force over here at BizBash. It's super easy to set everything up and user friendly!

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Award Force is so user friendly. Once I was shown how to use it, I picked it up within minutes. The program is so smooth and I've never had any issues while using it. It is so easy to search, for example, for certain categories or entries. This saved us so much time during our process.

Cons: The only thing that I can even list as a con was the hour we spent in training over the computer. There were certain parts that I found confusing and didn't feel like were completely explained. However, customer service agent was a complete angel and did her best to explain. Once I got my hands on it, I picked it up quickly.

Overall: It saved us SO much time with our Awards program. Couldn't have done it without Award Force and their great team!

Solved our problems

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: AwardForce allowed us to run a media-centric awards program with great ease. Entries, supplementary files and metadata were easy to enter and the entry flow nicely customizable.
The judges found it easy, and on completion it was great to be able to download all assets as a zip and metadata as Excel sheet.

Overall: Saved me at least two weekends of data wrangling.

We LOVE this platform! So easy to customize, Saved so much time and support was SPOT ON!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up and then revise on the fly. Saved so much time judging compared to the older systems we have used. Loved that one of the features we needed this year was something that was being worked on and rolled out just as we needed it!

Cons: I really need to have more control over the payments and invoices. Need to be able to give refunds from inside the system.

Overall: Time saver! Better Organization.

Great

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Perfect for our awards programme, to track all of our entries and to share them amongst our network. I like how you can personalise the programme with company branding.

Cons: The names for sections on the awards can sometimes be confusing - i.e fields, integrations
When looking at the entries it would be nice to filter by entry Status

Vendor Response

by Award Force on May 22, 2018

Thanks for the positive review, Grace. You can filter by entry status from the 'Manage entries' view. We'll have someone from our Client Success team to get in touch with you asap and show you how you can use the status filter along with many other helpful ones. You can see the 'Submitted' and 'In progress' numbers on the Dashboard too.

A really excellent product. It did everything we wanted to do and more. Great support throughout.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent functionality, completely customisable to our needs, really knowledgeable and enthusiastic support team which didn't make me feel 2 feet tall every time I asked a stupid question!

Cons: That we didn't come across this platform years ago! A few whistles and bells we didn't need but not a big problem

Overall: A lot less stress in my life!

Definitely recommend this product!

Sep 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Having worked in award schemes for over 13 years, it's great to finally find a system that captures literally EVERYTHING we need from entrants. Award Force is very easy to use, super intuitive and the support is first class. The flexibility the system gives for different categories / nominations, along with integrated payment options and automated notifications, makes this system a dream! Special thanks to Diya, out awards producer, who has been a star. I would definitely recommend Award Force to other event management agencies.

Vendor Response

by Award Force on October 04, 2016

Thanks Joanne, and great to hear we're capturing everything for you! You can look forward to lots more great features to come in the future too :)

The user-experience for both administration and user for Award Force has been very positive.

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease-of-use to set up the program to meet our needs. The program is intuitive for users and administration. It looks great and functions well too.

Cons: It is an expensive program. There is a lot of set-up required for each year by adding categories to each round of judging.

Overall: Positive experiences and feedback from end-users of program. More professional look to the program.

For a first time user, Award Force is very easy to use once shown through by friendly, helpful staff

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mail outs to finalists and applicants
Exporting data features
Easy application process - adding content and applicants logging in to answer
Ease of use for judges and providing the scores and feedback to applicants
Personalized system incorporating our logos - attractive set up
Great search features
Set up of application, with tabs and options to upload documents

Cons: To be able to tag first names, business names, award categories and our information into the message body for email correspondence.

Overall: It saved our organisation time and a great deal of effort as the system was set up and catered to all our needs from applications to judging to applicant feedback.

They are attentive and respond to every situation. We're satisfied

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use. The language is simple and understandable.
Anyone trained can use it without problem

Cons: At the moment I can not comment. I have not yet found anything complicated that might complain to me.

Overall: The candidates of the awards, have no difficulty. This is a benefit in not worrying about the cadidaturas.

Easy to use and when experiencing any issues, the support team are very helpful.

Aug 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has simplified the entire awards process for our company, making it easier for me and our members.

Cons: It's a lot to take in when first starting to set everything up. Following the guide is helpful, but overall, wrapping my head around it took up valuable time.

A clean, user friendly system supported by a great team.

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and easy to roll over for the new year. It's a nice stable system to hold our all our award nomination needs.

Overall: A clean and streamlined application process, that's easy to use for all our stakeholders applying and managing our annual awards program.

I have had a positive experience

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The biggest pro is the ease of usability for all our participants which is of course our biggest concern

Cons: The biggest con would be the price point because it is quite a large sum of money to pay especially for the pro package

Love the software once I got it set up.

Feb 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The options are great and it will most certainly move our programs into the future. The platform is wonderful.

Cons: The setup can be confusing. It took us some time to realize what we needed to do and how to do it.

Overall: Ease of use,

Award Force - Great site

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It was intuitive, easy to use, and was a great match for almost everything we wanted to do with our competition.

Cons: It was an overwhelmingly positive experience - nothing negative springs to mind. Even the price was right!

Awesome!!!

Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Awards Force is exactly what I needed for my project and I have had no issues. I will be using it again next year.

Vendor Response

by Award Force on August 08, 2016

Thanks Eric - we're really pleased it suits your needs so well!

Excellent product overall.

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive design, functional, responsive customer service, and great value compared to other options.

Cons: The only thing that has been a minor issue is that you can't return a proposal to an applicant post round without opening up the whole round. Also, my applicants here in the US do not understand international phone number formats and a few had trouble submitting as a result. Overall very minor.

Overall: Saved time.

Awards for Awards Force

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The program is exceptional. The ease to get the information needed is awesome. The broadcast feature is my favourite option. To be able to send out general messages to nominators and judges was time saving and efficient. The service is very good too. No problems seeking advice and the staff are more than happy to help out.

The system is easy to use and provide very good customer support

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am the administrator of an award. Award Force provided me a thorough orientation at the beginning so that i could start quicker and easier.
The staff are very helpful that they responds to my questions efficiently.

Cons: Some users experienced problems in confirming their account by SMS. They received garbled code and could not proceed.

New customer

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean interface, easy to configure and intuitive for the user.

Cons: I cannot set a closing date for each of our programs within a category.

Overall: As a new user of Award Force, I found the experience excellent. A clean and straightforward interface, very intuitive, easy to configure, and minimum training required for users. Support has been great and always very quick at answering any questions. A very satisfied customer.

We've experienced huge time savings, as well as increased participation in the awards program!

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: - Judging process
- Allowing entrants to view and modify their entries, view their scores and comments, and pay
- Onboarding experience with our account rep was thoughtful and comprehensive

Cons: - Registration / Sign in process seemed to give some of our users trouble
- Price is a little high in comparison to our income from awards entries

Function, simplicity, streamlined.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The many features it provides, ease of use for both program manager/back end and customer, the simplicity and ease of use.

Cons: I have no complaints. If it was in our budget, I'd like to have upgraded so that we could use a review flow, but it wasn't a problem to find a solution within the plan we chose.

Award Force is spectacular!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! This platform is perfect for judging awards and it's so simple. The program is extremely responsive and the custom service by far makes up for any lack.

Cons: Sometimes there are little hiccups but once again, the customer service is so responsive and kind that it doesn't even matter.

Easy to work with

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive design and very easy to configure and set up. Also, support team is very responsive and easy to deal with

Cons: The fact that AwardForce doesn't provide front-end/landing page in their offering bundles. We had to go external to find another provider

Easy to use with great support available

Nov 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use once you get the hang of it. You can use fields for other programs making it more time efficient the more you use it.

Cons: Having to refresh every time you make a change as you are building. Using two screens makes the build much easier.

Overall: Regained time usually spent on manual admin tasks