# Hotelinco Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hotelinco Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/148435/Service-Tracking --- # Hotelinco Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hotelinco ## What is Hotelinco? Web-based hotel software solution specially designed for all types of small & media sized accommodation (up to 50 rooms): small hotels, boutique hotels, apartments. Easy to use, effective and available at a competitive price! ## What is Hotelinco used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €59 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hotelinco?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fidelity-mais.com/&name=Hotelinco) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hotelinco 4.8 (9) VS. [4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/) Starting Price €59 Flat Rate, Per Month Starting Price $23.86 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (9) Ease Of Use 4.6 (405) Value For Money 5.0 (9) Value For Money 4.6 (363) Customer Service 4.8 (9) Customer Service 4.7 (398) ## Hotelinco alternatives Highest Rated [4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month [4.3 (340)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price $100.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/148435/Hotelinco/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Front Desk Management 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Online Booking 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Rate Management 4.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Reporting/Analytics 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Reservations Management 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Hotelinco 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Manage various distribution channels, build relations with channel partners, and track their performance Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Long term accommodation for guests Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track/optimize rates in relation to usage Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event One location Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.6 (9) 4.6 Based on 9 reviews ## Pricing Value for money 5.0 (9) Free Trial Basic €59.00 Flat Rate,Per Month Value for money 5.0 (9) 5.0 Based on 9 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Pantheon](https://www.capterra.com/p/186038/Pantheon/)[ DATEV Report](https://www.capterra.com/p/217626/DATEV-Report/)[ Flexkeeping](https://www.capterra.com/p/198674/Flekeeping/)[ CultSwitch](https://www.capterra.com/p/134645/CultSwitch/)[ Sojern Traveler Platform](https://www.capterra.com/p/171916/Sojern-Traveler-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (9) 4.8 Based on 9 reviews ## User reviews Overall rating 4.8 Based on 9 reviews Filter by rating 5(7) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AS Ariana S. marketing manager Leisure, Travel & Tourism ### "Odprte vasi/ open villages" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 8, 2022 good service for reasonalbe price, welling to follow our needs and upgrade services , kind and professional staff, responsiveness Pros The programme is easy to use, good analytics Cons no major problems so far, the program meets the needs Reasons for choosing Hotelinco counseling, price, flexsibility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HP Helena P. Hotel Manager Hospitality ### "Satisfied with the solution and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2022 Pros What we especially like is the possibility to develop the program. Whenever we have an idea about a new functionality, the Hotelinco team listens to our needs and finds a solution that is implemented for our hotel and afterwards probably also for other hotels. Cons No special cons. If we can't find out how to do some special procedures, the Hotelinco experts always supports us with their knowledge. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 31, 2022 Dear Mrs Helena, thank you for the nice review! It is a great pleasure to work with you and your team at Kendov Dvorec Relais & Châteaux! Hotelinco Support Team AC Admira C. Marketing Assistant Leisure, Travel & Tourism ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 6, 2022 Hotelinco has made our job much easier and brought us more direct bookings. We are satisfied with the system, and we like the fact that they follow trends and are always developing something new. Pros Hotelinco is very easy to use, and you'll quickly get to grips with all the software's functionalities. Integration was also easy, and the team offered us all the support we needed. Cons In the area of price/sales management, the system is not yet very developed, but new functionalities are already being developed. Reasons for choosing Hotelinco They understood our specific needs and adapted the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 31, 2022 Dear Admira, thank you for the nice review! We are very happy that you like Hotelinco and that our multiproperty solution helps you effectively manage more than 200 properties. We are currently builiding new improvements on our rate manager module to meet your individual needs. It is a great pleasure to work with you and your team at Bohinj Tourist Association! Thank you for choosing Hotelinco. Regards, Hotelinco Support Team ML Martin L. Hotel manager Hospitality ### "Highly Recomended " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 Great. Pros Has all the features our 2 boutique hotels need. Cons External Chanel manager needed (separate licencing) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 31, 2022 Dear Mr Martin, thank you for your nice review. Such reviews motivates us to make our product even better. It is a great pleasure to work with you and your team and we thank you for choosing Hotelinco PMS solution. Best regards, Hotelinco Team JD Jevgenija D. Vice -Rector Education Management ### "Very satisfied!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 We are very satisfied with the collaboration with Hotelinco, the skills our students obtain make them competitive on the hospitality labour market. Pros We are using this software to educate our students, so we are very satisfied! It\`s clear how to use it, we like its remote possibilities, so we could teach our students remotely in various branches simultaneously. The software is simple and its use is intuitive, the support team is very helpful. Cons It could be a great benefit if translation into Latvian would be provided as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 31, 2022 Dear Jevgenija, thank you for your kind feedback. We are truly passionate in improving Hotelinco in order to constantly provide our clients with cutting edge features and services! It is a great pleasure to provide Hotelinco to your students as a learning tool and we can definitely add a Latvian language to the system as well. Hotelinco can actually be used in more languages at the same time. Best regards, Hotelinco Support Team AR Andraz R. manager Computer Software ### "Hotelinko exelency " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2020 Pros A proper solution for SME hotel destinations Cons User experience and responsive support, effective functionalities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AŽ Aleksander Z. Revenue manager Hospitality ### "User friendly & top support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2019 Pros \- ease of use - flexibility - great support Cons There is nothing I could point out as a con. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2019 Thank you for the nice review! Such reviews motivates us to make our product even better. We are very happy that you like hotelinco! Regards, Hotelinco Team FB Francesco B. Hotelier Hospitality ### "Very nice hotel management system, very cheaper with excellent assistance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 21, 2018 I selected Hotelinco after trying at least 12 other solutions, this seemed to me the best quality/price ratio, very simple to use, it made our job very easy. We are waiting for new functionalities that are indispensable for us. Pros Very easy to use, ideal for our small property Cons nothing, this software has all what we need and much more... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 26, 2018 Dear Francesco, thank you for taking the time to share your experience with Hotelinco, we appreciate it! We are glad to hear that you find Hotelinco simple to use, affordable and having good customer assistance. Such reviews motivates us to make our product even better. We look forward to introduce you with new features very shortly. Thank you for choosing to partner with Hotelinco. Regards, Hotelinco Team JK Jozo K. Hotel Manager Hospitality ### "Hotel Jarun - Jozo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 11, 2018 I really like the idea about Hotelinco, it helped us to train our stuff in few days. Usually it takes 3 weeks to learn basics of Oracle Opera. And if time is money, we did not lost that much on each employee. Cloud helped us to stay in touch with hotel even if we are abroad. To be honest, great project, but it is not don yet. There are many essential things to upgrade. But as I know we are only city-hotel that uses hotelinco, so we probably have different demands than others. plus one more con that I have forget to say; I really like Slovenia and Slovenian language, but it is very confusing when we are using English language. Some things are partially English and partially Slovenian. It is OK for stuff, but when we print invoice (example) it says "Boravišna pristojbina" instead of "Boravišna pristojba" or "city tax" and we cannot change that. I have tried to change Item name, but it doesn't help. And all news, updates (...etc) comes in Slovenian. Please force English. If your customers work in hotel or hospitality industry, they have to know English. Overall I am happy to work with Hotelinco even it has some flaws, but I believe in this project. It might become no.1 software for family or independent hotels. Stay strong! Pros Easy to use Cloud base!! It works on any kind of device with Internet (including Linux!) There is no one hour "end of day" procedure like we used to experience with traditional software Search option Custom reports Multi-property, even we did not used it, i think it is very helpful if you can share guests profiles with another hotel in same company Easy to setup Cons I cannot change user password When using on touch screen (which we have in our reception) room plan can get mixed up if you want to scroll with finger One big con is that there are no company profiles. So you have to use regular profiles and change surname to company name. Which is problem because we cannot get statistical information about any company and their spending's on hotel. Therefore you can only guess how many reservations did one company made. Which is for Business hotel, like ours, very bad. Actually that was reason why many our friends did not want to try hotelinco. Also company statistics will help in accounting. There is no option to charge each day differently. Example, we have weekend discount, and if guest stays one week, I have to calculate how much will be average price for one day. And that is still not problem, but when guest want to extend or shorten reservation, you have to recalculate it again. And off course, if stuff forget to recalculate average price, we loose money. I know that there is way to change prices manually for each day, but that is not displayed on reservation and it cannot be edited for each reservation. In our case, weekend discount applies only for individuals. Corporate guests have their own price which is fixed depending on contract. When making reservation manually (not over room plan) when choosing available room for guest, on drop-down menu all rooms appeared, even one that is already occupied, and rooms which are different Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2018 Hi Jozo, Thank you kindly for taking the time to review us, we truly appreciate it. We are so glad to hear that you are happy to work with Hotelinco and also to receive valuable feedback from you. We have taken on board your constructive comments and will look to implement these features in the very near future to make the operation of your property easier for you. We can already assure you that Company Profiles are on top of our To do List and will be available for you very shortly. Regarding other issues you mentioned we have passed it on to the product team and they will contact you with solutions. We¿re constantly improving Hotelinco to make sure the features are as powerful as they are simple to use and are always happy to hear from our users so please free to contact us at info@hotelinco.net with any additional feedback. Thank you for choosing to partner with Hotelinco. Regards, Hotelinco Team [View all Reviews](https://www.capterra.com/p/148435/Hotelinco/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)