# SKULabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SKULabs the right Purchasing solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148441/SKULabs/reviews --- SKULabs 4.6 (76) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of SKULabs Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews AP Alissa P OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It’s a strong solution for businesses that need better control over fulfillment without juggling multiple systems.“ April 30, 2026 Jessieah M C.O.O.Entertainment, 2 - 10 employeesUsed the software for: I used a free trial. “Too robust (and pricey) for very small businesses, with a steeper learning curve, occasional performance hiccups, and limited customization options like product search quirks and UI rigidity.“ July 16, 2025 AP Alissa P OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “The automation features are especially helpful for scaling operations.“ April 30, 2026 RM Rachna M ConsultantInsurance, 201 - 500 employeesUsed the software for: Less than 6 months. “The reporting system offers just basic CSV exports rather than configurable statistics.“ September 10, 2025 AP Alissa P OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, SKULabs has been a reliable tool for managing inventory and orders.“ April 30, 2026 CP Christie P Director of operationsRetail, 2 - 10 employeesUsed the software for: 6-12 months. “Sometimes the system glitches (esp on the app) and the inventory doesn't get updated correctly.“ May 20, 2025 SH Shawna H Director of Operations and Financial ManagementWholesale, 51 - 200 employeesUsed the software for: 1-2 years. “Also, the shipping feature with EasyPost, how wonderful it is to ship within the system, another area where QuickBooks Online fails.“ May 7, 2025 AW Akumbom W Software DeveloperComputer Software, 2 - 10 employeesUsed the software for: 6-12 months. “The templating app has limited functionality.“ September 25, 2025 ## Showing most helpful reviews Showing 1-25 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Corey C. Owner Retail Used the software for: 2+ years ### "AMAZING Software!" January 15, 2025 5.0 We have been customers for over 5 years and Sku Labs solved a host of issues we had as we grew from a small company into more inventory and more orders. They not only reduced our errors in shipping to nearly 0% but made purchasing enjoyable, and easy. Best of all they are ALWAYS there for us if we ever need anything! Great people!! And Great Software! Pros Purchasing, Inventory, Shipping, Ease of use, and Service. Great product and people! Cons Everything I great. zero complaints.... Review Source ZO Zach O. VP of Operations Consumer Goods Used the software for: 1-2 years ### "\*\*SkuLabs has truly been a game changer for our business.\*\* " September 25, 2025 5.0 As a small company, we immediately saw a significant impact—right from the start, we were able to eliminate a position on our order fulfillment team thanks to the efficiency the system provides. The platform is intuitive, user-friendly, and highly configurable, allowing us to tailor it to our specific needs and adapt it across a wide range of applications. Is it perfect? No system is. But what sets SkuLabs apart is their willingness to work closely with us to support our unique use case. Their customer service and tech support teams are responsive and reliable—we can always reach someone quickly when needed. If you're serious about scaling your business, SkuLabs is definitely worth a look. Pros Very efficient inventory management system. It's very user friendly and highly configurable to our needs. Cons Development team takes a while to implement requested(non-urgent) changes. This is normal based on my experience so not a deal breaker. Alternatives considered [Linnworks](https://www.capterra.com/p/116088/Linnworks/) Reason for choosing SKULabs The user interface was more intuitive and configurable. Review Source AP Alissa P. Owner Retail Used the software for: Less than 6 months ### "Reliable Inventory & Order Management with Room for Improvement" April 30, 2026 4.0 Overall, SKULabs has been a reliable tool for managing inventory and orders. After getting past the setup phase, it significantly improves efficiency and organization. It’s a strong solution for businesses that need better control over fulfillment without juggling multiple systems. Pros The biggest advantage is how it centralizes inventory and order management across multiple platforms. It reduces errors, saves time, and keeps everything organized. The automation features are especially helpful for scaling operations. Cons The initial setup can be time-consuming, and the interface could be more intuitive in certain areas. Some advanced customization options are limited, which might be frustrating for more complex workflows. Review Source HD Hannah D. Warehouse Assistant Manager Apparel & Fashion Used the software for: 1-2 years ### "Willow Boutique LLC Skulabs " April 17, 2025 3.0 We started with Skulabs and loved it, we then were offered a free shipping platform that answered our cons above. We had no expectation to stop using this platform as the customer service and platform itself are awesome. I cannot recommend this platform enough for any brand new businesses that are shipping in large volume or need help keeping track of inventory. Pros How detailed the orders could be given the filters and back end work to ensure we are seeing what we want. Tagging orders is seamless. Customer support is good but most times they are not able to provide a solution at the time of the issue. Orders show every activity and help tell a story in the case an order has an issue and we need to find the root cause. Cons Filters being set/adjusted and removed can cause some confusion. Lots of clicking to get where you need as a view. Long wait time on EOD manifest printing. Adding new listings takes a lot more time, sometimes even an extra 30 min/1hr of time to ensure the listings came through and look as they were entered in shopify. Review Source SH Shawna H. Director of Operations and Financial Management Wholesale Used the software for: 1-2 years ### "A Decent Compliment Program for QuickBooks Online" May 7, 2025 4.0 Overall a great inventory program. Until QuickBooks Online figures out how to add more pricing within their system, add locations for inventory, and add images to invoices, Skulabs does fill that need. The only reason I give it 4 Stars is because of the whole syncing issue we have with QuickBooks online, but nothing is perfect. Pros It is the best work around for inventory with QuickBooks Online. QuickBooks online inventory isn't the best, we needed a way to sell inventory by both wholesale and retail, we also needed an invoice that showed our inventory images. SkuLabs filled in where QuickBooks failed. Also, the shipping feature with EasyPost, how wonderful it is to ship within the system, another area where QuickBooks Online fails. Cons When inventory syncs over to QuickBooks Online, it causes a huge shrinkage mess in our QuickBooks P&L, we haven't quite been able to figure out why, but what happens is whenever an order is synced, or the inventory syncs, it creates inventory adjustments every few minutes. This resulted in a nightmare to our shrinkage and we simply had to disconnect the inventory sync from QuickBooks relying on orders, purchasing and manually transferring inventory inside QuickBooks online to maintain inventory control within QuickBooks. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Reason for choosing SKULabs The price of SkuLabs and ease of implementation. Review Source CB Catrina B. Managing Membee Retail Used the software for: 2+ years ### "Skulabs changed the game for us!!!" January 16, 2025 5.0 We couldn’t be more impressed with Skulabs! They have all the bases covered and stay up to date on the ever-evolving retail sector. Over time, we’ve built a great relationship with them, and we can honestly say that partnering with Skulabs for inventory management, order fulfillment, and shipping has been one of the best business decisions we’ve made. They’ve made the entire process as simple as 1-2-3! Pros Skulabs was the missing piece to our puzzle,The ease of use, Supportive Staff is just a few of the many reasons we have Chosen Skulabs for our order fufillment platform. Cons I honestly can not provide 1 thing that we did not like Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Needed more of an all in one and better customer service Review Source VR Verified Reviewer Designer Architecture & Planning Used the software for: 1-2 years ### "Taking your product to a new level " August 19, 2025 5.0 5 star rated and can provide best solution for your product and taking your company to a next level . Pros Value for money with most efficient service in the industry . So would like to recommend this software to everyone . Cons Nothing all services were absolutely breeze and didnt have to thing again for value of my product , so no issues at all . Review Source Jessieah M. C.O.O. Entertainment Used the software for: I used a free trial ### "SKULabs App/Site Review" July 16, 2025 3.0 In short: SKULabs delivers powerful, well-supported fulfillment tools ideal for growing e-commerce operations—but might overwhelm tiny sellers seeking simplicity or budget-friendly options. Pros Offers real-time inventory control, smooth multi-channel integrations (Shopify, Amazon, eBay), and excellent customer support praised by users. Its intuitive interface and seamless picking/packing workflow make fulfillment efficient and error-resistant Cons Too robust (and pricey) for very small businesses, with a steeper learning curve, occasional performance hiccups, and limited customization options like product search quirks and UI rigidity. Review Source AW Akumbom W. Software Developer Computer Software Used the software for: 6-12 months ### "Exploring Appy Pie: Strengths and Shortcomings" September 25, 2025 3.0 Pros Applications can easily be created without code which it makes it very useful for making quick light weight applications saving hours of work. Cons Limited when creating complex applications. The templating app has limited functionality. Don't also get users to pay you by 'error'. Review Source RM Rachna M. Consultant Insurance Used the software for: Less than 6 months ### "Powerful multichannel inventory management with a steep price and learning curve" September 10, 2025 4.0 Pros The platform's UI is simple and easy to use, without overwhelming consumers. The dashboard includes extensive analytics and reporting features for monitoring performance, sales trends, and inventory forecasts. Custom color-coded statuses and tags allow for easy search, filtering, and organization of orders. Cons The platform's workflow customization is limited, and there are integration gaps with popular POS systems such as Vend. Users mention having problems developing complex product kits across several warehouses, as well as issues with QuickBooks synchronization resulting in unnecessary inventory modifications. The reporting system offers just basic CSV exports rather than configurable statistics. Review Source AF Austin F. Engineering technician Automotive Used the software for: 6-12 months ### "Good support" May 21, 2025 4.0 Overall I had a positive experience and wish I had made the switch sooner. Again great customer support when needed Pros Software is very user friendly and the support was top notch! Very high quality product to inventory and label things. Cons A very minor typo can cause havoc but it is easy to fix. Sometimes it’s hard to add products and I’m not sure why. Review Source AA Ayana A. Ceo Animation Used the software for: Less than 6 months ### "Pleased so far " March 31, 2025 4.0 I am very satisfied and pleased . Got recommended to try them out and I love it Pros How easy it is for me to organize my business. Cons I am still new to Skulabs but so far so great . Review Source Response from SKULabs April 17, 2025 We’re thrilled you’re enjoying SKULabs so far! It’s great to know it’s helping bring organization to your business from the start. Thanks for giving us a try! We’re excited to grow with you! FR Franklyn R. Manager Food & Beverages Used the software for: 6-12 months ### "Integration made easy" May 17, 2025 5.0 Pros Excellent customer support, very easy and user friendly, integrations at a breeze Cons There is nothing I disliked about SKULabs Review Source LM Lisa M. ACCOUNT Apparel & Fashion Used the software for: Less than 6 months ### "Sku Lab amazing" November 19, 2024 5.0 Amazing and smart. The prople behind the softwear are uber amazing and helpful!!!! Pros Awsome and patient tech support. Robust softwear, avaible anywhere. Cons None. There must be weaknesses but our business has not encountered it yet. Review Source Response from SKULabs January 1, 2025 Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our software has been a reliable and accessible tool for your business. Our team works hard to ensure a smooth experience, and knowing that our tech support has made a positive impact means the world to us. VR Verified Reviewer Designer Apparel & Fashion Used the software for: 6-12 months ### "Software to help reduce time" October 17, 2024 4.0 Pros It is easy to use and requires almost no training. Also, it takes no longer time so it is very convenient. Cons If you import from another system, be careful not to duplicate your order. Review Source JC Joshua C. Owner Retail Used the software for: Less than 6 months ### "I just completed onboarding with SKULabs, but, so far they've far surpassed my expectations!" August 11, 2021 5.0 Pros Let me say first that I've used ShippingEasy (they used to have an inventory tool too) and SkuVault. SkuLabs has so far been far superior to both. The support was EXCELLENT, over the top good. Their chat support is always on top of it and their support people know everything about their tool. The tool is really intuitive and solved a couple problems I didn't even know I had. It's really intuitive. Cons I know they are still working on accounting for lead times for the purchase order system, at the moment it's a bit cumbersome to set up. They are helping me with it however. Reason for choosing SKULabs They just checked all the boxes for us, and the price was right. Review Source NP Nick P. Owner Automotive Used the software for: 6-12 months ### "SKULabs A++" February 3, 2022 5.0 Fantastic. \[SENSITIVE CONTENT\] from Sku Labs and his team have been incredible to work with and have helped my team through any and all questions and technical difficulties that we have faced between synchronizing SKULabs and Shopify Pros Organizational and operational systems are fantastic! Cons The only recommendation I would have thus far is to allow the synchronization of wholesale product costs between Shopify and SKULabs Review Source JN Jonathan N. web developer Arts and Crafts Used the software for: Less than 6 months ### "The nuclear option for fulfillment processing" September 27, 2017 4.0 Our fulfillment center is able to verify if everything is its package using scanners. Pros The thing that drove us to SkuLabs was that we could manipulate the picking process to suit our packing needs. However, using it I found out that there are tons of features hidden behind the scenes that we might not ever use. One of the areas that SkuLabs has really stood out has been in their customer service. If I have a question on how something works, there will be someone answering the question within an hour, and if something is broken, it will be fixed within the day. Cons With all of these features, some of the menus can get pretty convoluted. One of our concerns for the people using this feature is that they can still ship an item even if all of the items on the list haven't been scanned in to ship. One of the areas that we have really had to customize heavily is the ability to short an order from the fulfillment software and to capture payment. From all of our research into fulfillment software plans, these features were almost along with scanner verification of an order were not present. If you implemented these features, you would be by far and large the most well rounded fulfillment software on the market. Review Source EF Evan F. Supply Chain Manager Architecture & Planning Used the software for: Less than 6 months ### "Easy to use and implement" September 14, 2022 5.0 Pros Great customer experience and timely response, and it is easy to implement. Cons More custmization and integration would be helpful Review Source HS Heather S. Owner Used the software for: ### "Very happy to have found SKULabs" January 14, 2016 5.0 I have a few online shops between my own website/domain, Etsy and Shopify as I am working hard to get my items out to as many people as possible. I am also working on expanding to a small local shop to sell some of my items and needed a single place to maintain my inventory instead of all the notepads and Excel spreadsheets I've tried over the years. I jumped in without scheduling a demo first and it was pretty easy to figure out, but it is way better if you take the time to go through the demo first and learn more about how it functions with your particular business. I do not have a "warehouse" and I don't do pick lists so I did not need that functionality and Brandon was able to help me figure out the best way to use the system to work with my business! Also...I love the idea of being able to ship from ONE place. Currently I ship via PayPal, Etsy and USPS - all for different reasons. $29/month is worth having a low maintenance solution to manage my inventory and shipping! I suggest setting up a demo, giving it a try and then setting up your business to function in a more efficient way. BTW...so looking forward to the integration with Quickbooks they will be releasing soon that will make it even better because I will be able to pull in my orders into QB instead of manually entering them! Review Source DA David A. Warehouse Supervisor Warehousing Used the software for: Less than 6 months ### "The Software We Needed" February 11, 2019 5.0 The move to SKULabs has been a great choice. From the inventory control and product kitting, to the easy to use shipping interface we are very happy with the software. A number of times I have had trouble figuring out how to use some of these great features, and each time someone from the team has gotten back to me promptly. These responses aren't just a link to a help article, they are detailed messages including photo instructions about what your next steps are. If you have a question they have an answer. I can't wait to see what new features are around the corner. Pros Customer Support Easy to use interface Wide variety of tools Fast and simple shipping Great mobile app Cons All packages being sent as individual shipments, creating many tracking numbers for single customers. Review Source JH Jacque H. Administrative Assistant Used the software for: ### "This software gives me one-stop shopping! It saves me time and energy, and therefore, money!" January 15, 2016 5.0 This program has been a Godsend to our company! Not only can I print the labels straight from my printer, but I can also prepare for upcoming events by getting rates with no more than zip codes, dimensions, and weights. It is great for figuring sales for items with free shipping! I'm not caught blindsided by shipping charges any more and my customers no longer have to wait for a long time while I access all of my accounts since they are now all in one place! It also gives me control over what shipper I use ~ so I'm never locked in to anything I don't want to do. The customer service is fantastic! They have been great to work with. They answer my questions quickly and resolve issues immediately. I couldn't ask for anything more~ I love using this program! Review Source MR Matt R. Used the software for: ### "Great support, great software" January 16, 2016 5.0 I've been using SKULabs for about 5 months now and it has done exactly as we had hoped. We used to print out our invoices and pick orders manually, which took up a majority of our time (especially on dreaded Monday's due to high weekend volume). We are now finishing in nearly half the time and are making far less errors. The folks over at SKULabs are very easy to work with and were there during our setup. We highly recommend their software and professionalism. Review Source GF Gordon F. Used the software for: ### "Provided a first class custom solution for us to sync stock across many channels." January 21, 2016 5.0 Highly recommended. Brandon couldn't have been more responsive in getting our sync solution setup and he even helped iron out some other issues we were having with our own site! Review Source JS Jay S. Operations Manager Apparel & Fashion Used the software for: 2+ years ### "Super helpful team & game-changing system!" March 10, 2025 5.0 Pros Before SKULabs, we were doing everything manually at House of Tinks, and let’s just say… it was a mess. Inventory mistakes, order mix-ups—it was way too easy for things to go wrong. I did some research, found SKULabs, and honestly, it’s been life-changing. Now everything runs smoothly, my team is way more efficient, and there’s barely any room for error since it’s all automated. The setup process? So easy. They walked us through every step—even when I needed things explained 50 times (lol). We use SKULabs every single day to fulfill orders and manage inventory, and it’s been seamless. Plus, it synced perfectly with BigCommerce, which made the transition even smoother. But what really makes SKULabs stand out is their team. They’re not just some tech company that sells you a service and disappears. They’ve been hands-on the entire time, always there when we needed help. Huge shoutout to \[sensitive content hidden\], and everyone else who’s worked with us—you guys are amazing! It’s rare to find a company that actually cares and wants to grow with you, but that’s exactly what they do. If you’re thinking about it—just go for it. SKULabs has made our lives so much easier, and I promise you won’t regret it! Cons Nothing, they are the best team and very helpful! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.