--- title: "SKULabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SKULabs the right Multi-Channel eCommerce solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/148441/SKULabs/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- SKULabs 4.6 (77) [View alternatives](https://www.capterra.com/p/148441/SKULabs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of SKULabs Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews Albert C OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “The reliability, powerful multi-channel inventory synchronization, and excellent customer support.“ July 17, 2026 Jessieah M C.O.O.Entertainment, 2 - 10 employeesUsed the software for: I used a free trial. “Too robust (and pricey) for very small businesses, with a steeper learning curve, occasional performance hiccups, and limited customization options like product search quirks and UI rigidity.“ July 16, 2025 AP Alissa P OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “It’s a strong solution for businesses that need better control over fulfillment without juggling multiple systems.“ April 30, 2026 CP Christie P Director of operationsRetail, 2 - 10 employeesUsed the software for: 6-12 months. “Sometimes the system glitches (esp on the app) and the inventory doesn't get updated correctly.“ May 20, 2025 AP Alissa P OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “The automation features are especially helpful for scaling operations.“ April 30, 2026 RM Rachna M ConsultantInsurance, 201 - 500 employeesUsed the software for: Less than 6 months. “The reporting system offers just basic CSV exports rather than configurable statistics.“ September 10, 2025 AP Alissa P OwnerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, SKULabs has been a reliable tool for managing inventory and orders.“ April 30, 2026 NM Natasha M ControllerRetail, 11 - 50 employeesUsed the software for: 1-2 years. “the reporting isn’t awesome and you just get big cvs files.“ May 19, 2025 ## Showing most helpful reviews Showing 1-25 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Albert C. Owner Retail Used the software for: 2+ years ### "Rock-Solid Inventory Management Tool – 10 Years Strong" July 17, 2026 5.0 I've been with SKULabs for nearly a decade, and it remains one of the best tools in our e-commerce stack. The product is rock-solid, the support team is outstanding, and it handles complex inventory needs across multiple sales channels extremely well and fast! What surprises me is how many people don’t realize how good it is until they try a competitor. I’ve tested several other systems over the years, and SKULabs is still the clear winner for functionality, reliability, and versatility. Highly recommend for any serious e-commerce business. Pros The reliability, powerful multi-channel inventory synchronization, and excellent customer support. The team is genuinely responsive and actually listens to feedback. The product just works consistently, even as our business has grown and evolved over the years. Cons Very few cons. There have been occasional small UI improvements I would like to see, but nothing major. The platform has been extremely stable overall. Review Source ZO Zach O. VP of Operations Consumer Goods Used the software for: 1-2 years ### "\*\*SkuLabs has truly been a game changer for our business.\*\* " September 25, 2025 5.0 As a small company, we immediately saw a significant impact—right from the start, we were able to eliminate a position on our order fulfillment team thanks to the efficiency the system provides. The platform is intuitive, user-friendly, and highly configurable, allowing us to tailor it to our specific needs and adapt it across a wide range of applications. Is it perfect? No system is. But what sets SkuLabs apart is their willingness to work closely with us to support our unique use case. Their customer service and tech support teams are responsive and reliable—we can always reach someone quickly when needed. If you're serious about scaling your business, SkuLabs is definitely worth a look. Pros Very efficient inventory management system. It's very user friendly and highly configurable to our needs. Cons Development team takes a while to implement requested(non-urgent) changes. This is normal based on my experience so not a deal breaker. Alternatives considered [Linnworks](https://www.capterra.com/p/116088/Linnworks/) Reason for choosing SKULabs The user interface was more intuitive and configurable. Review Source HD Hannah D. Warehouse Assistant Manager Apparel & Fashion Used the software for: 1-2 years ### "Willow Boutique LLC Skulabs " April 17, 2025 3.0 We started with Skulabs and loved it, we then were offered a free shipping platform that answered our cons above. We had no expectation to stop using this platform as the customer service and platform itself are awesome. I cannot recommend this platform enough for any brand new businesses that are shipping in large volume or need help keeping track of inventory. Pros How detailed the orders could be given the filters and back end work to ensure we are seeing what we want. Tagging orders is seamless. Customer support is good but most times they are not able to provide a solution at the time of the issue. Orders show every activity and help tell a story in the case an order has an issue and we need to find the root cause. Cons Filters being set/adjusted and removed can cause some confusion. Lots of clicking to get where you need as a view. Long wait time on EOD manifest printing. Adding new listings takes a lot more time, sometimes even an extra 30 min/1hr of time to ensure the listings came through and look as they were entered in shopify. Review Source SH Shawna H. Director of Operations and Financial Management Wholesale Used the software for: 1-2 years ### "A Decent Compliment Program for QuickBooks Online" May 7, 2025 4.0 Overall a great inventory program. Until QuickBooks Online figures out how to add more pricing within their system, add locations for inventory, and add images to invoices, Skulabs does fill that need. The only reason I give it 4 Stars is because of the whole syncing issue we have with QuickBooks online, but nothing is perfect. Pros It is the best work around for inventory with QuickBooks Online. QuickBooks online inventory isn't the best, we needed a way to sell inventory by both wholesale and retail, we also needed an invoice that showed our inventory images. SkuLabs filled in where QuickBooks failed. Also, the shipping feature with EasyPost, how wonderful it is to ship within the system, another area where QuickBooks Online fails. Cons When inventory syncs over to QuickBooks Online, it causes a huge shrinkage mess in our QuickBooks P&L, we haven't quite been able to figure out why, but what happens is whenever an order is synced, or the inventory syncs, it creates inventory adjustments every few minutes. This resulted in a nightmare to our shrinkage and we simply had to disconnect the inventory sync from QuickBooks relying on orders, purchasing and manually transferring inventory inside QuickBooks online to maintain inventory control within QuickBooks. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Reason for choosing SKULabs The price of SkuLabs and ease of implementation. Review Source AP Alissa P. Owner Retail Used the software for: Less than 6 months ### "Reliable Inventory & Order Management with Room for Improvement" April 30, 2026 4.0 Overall, SKULabs has been a reliable tool for managing inventory and orders. After getting past the setup phase, it significantly improves efficiency and organization. It’s a strong solution for businesses that need better control over fulfillment without juggling multiple systems. Pros The biggest advantage is how it centralizes inventory and order management across multiple platforms. It reduces errors, saves time, and keeps everything organized. The automation features are especially helpful for scaling operations. Cons The initial setup can be time-consuming, and the interface could be more intuitive in certain areas. Some advanced customization options are limited, which might be frustrating for more complex workflows. Review Source JS Jay S. Operations Manager Apparel & Fashion Used the software for: 2+ years ### "Super helpful team & game-changing system!" March 10, 2025 5.0 Pros Before SKULabs, we were doing everything manually at House of Tinks, and let’s just say… it was a mess. Inventory mistakes, order mix-ups—it was way too easy for things to go wrong. I did some research, found SKULabs, and honestly, it’s been life-changing. Now everything runs smoothly, my team is way more efficient, and there’s barely any room for error since it’s all automated. The setup process? So easy. They walked us through every step—even when I needed things explained 50 times (lol). We use SKULabs every single day to fulfill orders and manage inventory, and it’s been seamless. Plus, it synced perfectly with BigCommerce, which made the transition even smoother. But what really makes SKULabs stand out is their team. They’re not just some tech company that sells you a service and disappears. They’ve been hands-on the entire time, always there when we needed help. Huge shoutout to \[sensitive content hidden\], and everyone else who’s worked with us—you guys are amazing! It’s rare to find a company that actually cares and wants to grow with you, but that’s exactly what they do. If you’re thinking about it—just go for it. SKULabs has made our lives so much easier, and I promise you won’t regret it! Cons Nothing, they are the best team and very helpful! Review Source VR Verified Reviewer Designer Architecture & Planning Used the software for: 1-2 years ### "Taking your product to a new level " August 19, 2025 5.0 5 star rated and can provide best solution for your product and taking your company to a next level . Pros Value for money with most efficient service in the industry . So would like to recommend this software to everyone . Cons Nothing all services were absolutely breeze and didnt have to thing again for value of my product , so no issues at all . Review Source Jessieah M. C.O.O. Entertainment Used the software for: I used a free trial ### "SKULabs App/Site Review" July 16, 2025 3.0 In short: SKULabs delivers powerful, well-supported fulfillment tools ideal for growing e-commerce operations—but might overwhelm tiny sellers seeking simplicity or budget-friendly options. Pros Offers real-time inventory control, smooth multi-channel integrations (Shopify, Amazon, eBay), and excellent customer support praised by users. Its intuitive interface and seamless picking/packing workflow make fulfillment efficient and error-resistant Cons Too robust (and pricey) for very small businesses, with a steeper learning curve, occasional performance hiccups, and limited customization options like product search quirks and UI rigidity. Review Source AW Akumbom W. Software Developer Computer Software Used the software for: 6-12 months ### "Exploring Appy Pie: Strengths and Shortcomings" September 25, 2025 3.0 Pros Applications can easily be created without code which it makes it very useful for making quick light weight applications saving hours of work. Cons Limited when creating complex applications. The templating app has limited functionality. Don't also get users to pay you by 'error'. Review Source Luis F. graphics Retail Used the software for: Less than 6 months ### "SKU Savvyness" July 14, 2025 3.0 Pros That keeps my inventory updated, preventing the items of the company I work for from overselling. The intuitiveness of the platform is great as well. Cons The product management is a bit clunky and could use some improvement. At first is easy to create duplicate orders, when importing from other systems, it would be great if that gets a bit polished too. Review Source KR Katherine R. Merchandise Allocator Apparel & Fashion Used the software for: 6-12 months ### "Robust Inventory management product but at it can be expensive" April 21, 2025 5.0 Pros Robust Inventory management Advanced Barcode Scanning Seamless Multi-Channel Integration User Friendly Interface Cons It has higher Pricing for Small Businesses compared to other products Review Source RE Ryan E. NA Sports Used the software for: 6-12 months ### "Customer service" February 26, 2025 5.0 Skulabs has the best customer support team I’ve ever dealt with. They are incredibly responsive, knowledgeable, and always go the extra mile to ensure everything runs smoothly. Whether it’s troubleshooting an issue or providing guidance, they handle everything with professionalism and efficiency. Highly recommend their support team! Pros The customer service was great. They always go above and beyond Cons Nothing i like everything about it it helps with order fulfillment and keeping my business on track Review Source Response from SKULabs April 17, 2025 Thank you so much for your kind words! We’re incredibly proud of our support team and thrilled to hear they’ve made such a strong impression. Going above and beyond for our users is what we strive for every day. Your recommendation means a lot! FR Franklyn R. Manager Food & Beverages Used the software for: 6-12 months ### "Integration made easy" May 17, 2025 5.0 Pros Excellent customer support, very easy and user friendly, integrations at a breeze Cons There is nothing I disliked about SKULabs Review Source CR Connor R. Integrations Manager Telecommunications Used the software for: Less than 6 months ### "SkuLabReview" May 9, 2025 4.0 Overall, it was a good experience and I will use them again. Pros The product did what it was supposed to and it was easy to use. Cons There was a bit of a learning curve if you have not used similar software. Review Source LG Leigh G. Administrator Facilities Services Used the software for: I used a free trial ### "SKUlabs Warehouse Solutions!" January 10, 2025 5.0 Being able to track inventory and see here and now results is SO refreshing and easy! Also, the address validation is amazing! Pros The very best thing about SKUlabs is the ease of keeping track of inventory. Bye Bye hand counting! Cons What I liked the least about SKUlabs was that I had some trouble navigating. Review Source JC Joshua C. Owner Retail Used the software for: Less than 6 months ### "I just completed onboarding with SKULabs, but, so far they've far surpassed my expectations!" August 11, 2021 5.0 Pros Let me say first that I've used ShippingEasy (they used to have an inventory tool too) and SkuVault. SkuLabs has so far been far superior to both. The support was EXCELLENT, over the top good. Their chat support is always on top of it and their support people know everything about their tool. The tool is really intuitive and solved a couple problems I didn't even know I had. It's really intuitive. Cons I know they are still working on accounting for lead times for the purchase order system, at the moment it's a bit cumbersome to set up. They are helping me with it however. Reason for choosing SKULabs They just checked all the boxes for us, and the price was right. Review Source VR Verified Reviewer Designer Apparel & Fashion Used the software for: 6-12 months ### "Software to help reduce time" October 17, 2024 4.0 Pros It is easy to use and requires almost no training. Also, it takes no longer time so it is very convenient. Cons If you import from another system, be careful not to duplicate your order. Review Source SP Sarah P. Owner Cosmetics Used the software for: I used a free trial ### "SKULabs makes for smoother operations" August 20, 2024 5.0 Love SKULabs for making my business easier to manage! Pros The customer service is wonderful and the organization options made tracking inventory a breeze! Cons The app can be buggy at times but just reopen it and its all better again. Review Source CM Carla M. Warehouse manager Retail Used the software for: 2+ years ### "Keeps our business running" September 27, 2017 5.0 Pros We use SKULabs to manage our retail and wholesale channels. SKULabs keeps track of my inventory counts and makes sure my pickers are shipping the right products to the right people. The couple of times I've needed help, a SKULabs team member was available right away to fix my issue. Cons My warehouse workers sometimes struggle with adding products to SKULabs when needed. After spending some time training them on it, though, I think they have it figured out. Review Source LS Ludvig S. Co-founder Used the software for: ### "Clear winner in our selection process and I have never experienced a better customer service!" January 22, 2016 5.0 If you are thinking about implementing an order management system for your store you should definitely consider using SKULabs! I have a Shopify store and I carefully reviewed all other order management systems with integration to Shopify before choosing SKULabs and I cannot have made a better choice. SKULabs has advanced functionality for order management, order picking, automatic purchase order generation and much more. It has a beautiful modern look and feel, it's impressively fast and it's very easy to use and very easy to implement despite its advanced functionality. What's even more impressive is their customer service, I have just not experienced anything like it before. Every time I post a question using their chat, I get a reply within seconds!! If a had an issue, they always start to work on it directly and it's normally fixed within a couple of minutes. They have also implemented all request I have had for new functionality either the same day or within a couple of days. I have of course not asked for functionality that I don't think would be good for others, but it's just amazing how they have adhered to it and implemented it quicker than I could have imagined. I normally don't write reviews but SKULabs and their service is exceptionally impressive! Go ahead and give them a call, you will definitely not regret it. Feel free to reach out to me as well if you have any further questions. Ludvig Review Source JB Jonah B. Lead Consumer Services Used the software for: 6-12 months ### "It works" December 6, 2019 3.0 Pros It helped tame our inventory problem, easy to use Cons Idk I don’t really use it a whole lot in depth Review Source Response from SKULabs December 10, 2019 Thanks for that feedback! It's been a pleasure to work with your team in 2019 and we're looking forward to a successful 2020 together. :) VS Victoria S. VP, Operations Used the software for: ### "Best Shipping/Inventory Management Software Available" March 8, 2016 5.0 Our company tried and failed with at least 5 other (more expensive!!) shipping/inventory solutions before we discovered SKULabs. Integrating with Magento can be tricky, which is why none of the other solutions we tried were successful, but with SKULabs we were legitimately up and running within a week. Their customer support (especially Brandon) is phenomenal and would immediately respond to any requests/issues we had. He even tweaked the system to be more of a custom fit to our company's needs. Not only are we saving a ton of time packing and shipping orders, but we have significantly cut down on our shipping costs. We only wish we had known about SKULabs sooner - we could have saved ourselves the major frustration and headaches we experienced attempting to use other solutions. Save yourself time and just go with SKULabs from the get go, you will be happy you did. Review Source TS Tim S. Used the software for: ### "Great software, updates galore" January 13, 2016 5.0 We were looking at an app that would tie in our cart, shipping and inventory control. Out of the gate SKUlabs didn't fit our needs exactly, however, their support team was quick to identify those needs and made modifications within a few days to work within our systems. Glad we took the time to work with the SKUlabs team as this app has now replaced three separate systems that we were using. I would recommend this app wholeheartedly, especially to Canadian online retailers as it is one of the few that support Canadian shipping services. Review Source FW Fanny W. Business developement manager Used the software for: ### "Great customer service, really help me to reduce the errors when fulfilling orders!" January 20, 2016 4.0 I use Shopify to manage orders, however, it can't really help me to reduce the packers' packing errors. So, I've been looking a long time for something like Skulabs which can help me to reduce the errors when fulfilling orders, and Skulabs is exactly what I need. The interface is very easy to use, and I love the sound when fulfill the order. :) Brandon is very kind, and always respond very fast with any of my questions. Review Source AM Angelika M. company owner Design Used the software for: 2+ years ### "SKULabs is Amazing" May 27, 2025 5.0 my experience has been amazing with skulabs. i use it for my business for inventory purposes and processing orders. Pros i love how easy it is to use. i love how you can use it for inventory tracking which makes inventory so much more accurate. Cons nothing. SKULabs is amazing and i absolutely love this software. it helps me keep things in order for my business. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.