# Page 3 | SKULabs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SKULabs the right Inventory Control solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/148441/SKULabs/reviews --- SKULabs 4.6 (75) [View alternatives](https://www.capterra.com/p/148441/SKULabs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 24th, 2026 # Page 3 - Reviews of SKULabs ## Showing most helpful reviews Showing 51-75 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Aimee L. Vice President Consumer Goods Used the software for: 6-12 months ### "Functional " December 6, 2019 4.0 It's been good. WE like it, it works, however, we are approaching an inventory point where we need some of these issues we have to work. The shipping feature would be huge as we still cant use it. Pros SKuLabs has been very functional for us in making our inventory management easier utilizing the 'warehouse' feature for two warehouses. It's helped us know our current inventory, update and order items. It's been EXTREMELY helpful. The inventory updates are relatively quick, so it's nice to have the site match the inventory. Customer Service has been responsive, but only on chat. Cons The shipping feature cant be utilized because it prints the products on the outside of the label. It would be nice if that would changed. We have products we sell individually that are also part of a kit, where the parts are in two warehouses. We can't seem to figure out how to create these kits and the chat help hasn't been helpful. Sometimes a human voice to guide through processes would be significantly helpful. The barcodes also don't work where we can print from SKUlabs. We purchased 4 different label printers assuming it was the printer and customer service basically said, it is what it is, it won't work. That's been a downside in needing to print thousands of labels routinely. Reason for choosing SKULabs Cost, price, features, shipping feature Review Source Response from SKULabs December 9, 2019 Hi Aimee, and thanks for your candid feedback. Our team was not aware of some of these ongoing issues and would like to resolve them with you as best we can. Please reach out to us whenever you have time available to restart those conversations I'm sure the issues you're still experiencing can be sorted out and your team will be using SKULabs to its fullest potential in no time! Ben C. Director Retail Used the software for: 2+ years ### "Pays for its self" November 26, 2019 5.0 Pros No more staff picking errors. The amount of $ this software saves is amazing. No more having to pay for customer return postage for incorrect item sent. Customers are happier. We are happier. The software pays for its self if you consider its zero error tollarance and what would otherwise have to be spent on returns. Cons It doesn't connect to vend the pos software we use or tower systems pos software. We would like it to have better functionaluty and connectivity here for inventory control. Review Source Response from SKULabs November 27, 2019 Thanks so much for that feedback, and we're so glad you like it! We've spent a ton of time building this service and we all really appreciate the fact that you gave us a shot. KM Keith M. Business Operations Services Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great WMS" December 16, 2022 5.0 Overall, I am very happy with SKULabs and especially how quick they respond to questions or comments. Pros The SKULabs software is very end user friendly and intuitive. It also has very useful analytics. Cons nothing really for our application of use Review Source AR Aaron R. IT/E-Commerce Manager Retail Used the software for: 6-12 months ### "Solid functionality and Affordable" September 13, 2018 5.0 Overall SKULabs has really improved our accuracy in shipping, receiving PO's, and doing periodic inventory counts. Import/export functions are solid for being able to mass update to, or from SKULabs. Also, we do not see the 'anomalies' we saw in other software programs we used where inventory would just be off on occasion with no explanation. On that note, the logging system for products is very nice to be able to look back at when/how/why units were changed to track what is going on with any given product. Pros The integration of barcode scanning is very extensive in this software. Most software add on barcode scanning as almost an afterthought and that is apparent in its use, but SKULabs seems to hold it at its core and it becomes a very powerful tool. Very intuitive and usable GUI that doesn't overwhelm users. Solid integration with sales channels, and shipping services including Amazon SFP Shipping. Cons It takes a little testing to fully understand how the inventory is handled during the cancellation/picking/shipment process. When inventory is released back into inventory during the shipment/cancellation process combined with the picking/scanning can be a little confusing, but some quick testing can shed some light on how it is handled and is easy once you get the hang of it. The SKULabs mobile app has pretty poor performance. Slow response time and frequent disconnects/timeouts. We finally just started using the software through a browser on our mobile devices as it was more reliable. Review Source Paola A. MANAGER Arts and Crafts Used the software for: 1-2 years ### "great addition to our inventory and order management " October 12, 2023 5.0 Pros SKULabs has revolutionized our inventory and order management processes. It has significantly improved our efficiency, reduced errors, and enhanced our ability to meet customer demands effectively. Cons nothing to complain about this tool SKULabs Review Source JR James R. Marketing Manager Automotive Used the software for: 2+ years ### "The Root of our business. Sku labs Does it all. " January 15, 2025 5.0 We’ve been working with Sku Labs for over half a decade, and from day one, it has brought immediate structure to our fulfillment, inventory management, purchasing, and shipping processes. We use it DAILY and it's safe to say it's the heart of our business operations. It seamlessly integrated with our BigCommerce store and provided a way for us to organize, track, and analyze the 1,500 SKUs we manage in our business. Thanks to the purchasing and analytics tabs in the Sku Labs software, we’ve been able to accurately order products in a timely manner, avoiding stockouts and gaining confidence that our inventory counts are always precise. Every aspect of our process—acceptance, cycle counts, and shipping—is meticulously tracked for each individual item. And that’s just the management side! Sku Labs also integrates directly with our shipping department, enabling us to accurately pull and fulfill customer orders. The shipping features help our team identify the correct items for each order using images, internal notes, and any necessary communication between the customer, the shipper, and our customer service team. Batch printing has been a game-changer for our shipping operations, making us incredibly efficient. Finally, my favorite part of Sku Labs is the incredible team behind the software. We’ve had the pleasure of meeting \[sensitive content hidden\] recently, though we’ve been in touch with them and their team for years. They’ve consistently been attentive to our needs, always quick to address any questions, and willing to go above and beyond to add custom features that benefit our business. It’s been a true pleasure working with them and seeing that they share the same level of passion for Sku Labs as we do for our own business. Pros Sku Labs solved our Fulfillment - Our shipping team has an accurate way to ship orders with multiple check points to ensure accuracy. Purchasing - Allows anyone to accept shipments with accuracy, and automatically adds those amounts to our current stock. No human error. Inventory management - Allows us to have accurate stock counts by removing human error from about every aspect of the process Cycle Counts - Create uniform ways for us to check our stock, dates, and their movement. Product Sales Anaylitics - Seeing how our products are performing with in-depth analytic. Cons In the beginning, as the person responsible for implementing the software, it was a growing process to fine-tune the program to meet our specific needs over the years. The only thing I might have wished for at the time was a dedicated engineer or Sku Labs representative who could focus on guiding us through the features most relevant to our business. With so many powerful options available in Sku Labs, it can feel overwhelming to figure out which ones to prioritize. Having someone provide a bit more dedicated, hands-on attention during the first week—beyond their excellent support line—could be a valuable addition to their onboarding process. That said, they may already offer something like this now, as the company has grown alongside us. To be clear, their customer service is truly incredible, but a more tailored and intimate onboarding experience could make the transition even smoother for new users. Reason for choosing SKULabs N/A Review Source TW Tisha W. Director of Ops & Marketing Health, Wellness and Fitness Used the software for: 6-12 months ### "SkuLabs has simplified our Inventory Mgt Process" December 6, 2019 5.0 Pros We like skulabs because it integrates very well with Big Commerce. Being able to load our inventory at a SKU level and build kits has streamlined my inventory mgt process. We have very few skus, but sell those skus packaged in quite a few different kits, but I always see with one click inventory on base skus. Cons \>Wish for had a few more choices on shipping vendors. >Wish for the ability to have POS orders come through as Waiting to Ship Alternatives considered [ShipBob](https://www.capterra.com/p/166529/ShipBob/) Reason for choosing SKULabs More inventory focused Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) We needed inventory management capabilities and tools send vendors orders. Review Source Response from SKULabs December 9, 2019 Thanks for your feedback! We've been hard at work making inventory management less of a headache for everyone, and it's great to see that bearing fruit for your team! AS Andrew S. General Manager Retail Used the software for: 2+ years ### "Good solid program, could be smoother" November 26, 2019 4.0 Pros I've seen it make some improvements. The process for bulk shipping and printing labels afterward has become a little more automated. Overall a useful tool Cons I wish it could interface with a barcode scanner where I could input quantity information on the scanner. I wish you could set it to automatically print labels once you bulk ship a group of orders. Instead of clicking the drop down and 'print combined documents'. Or at least something more streamlined than the current process. Review Source Response from SKULabs November 27, 2019 Thanks for that feedback! We may have alternative methods of streamlining the tasks you're describing. Give our support team a call or send us an email to discuss those. :) HB Heather B. Principal Logistics and Supply Chain Used the software for: Less than 6 months ### "Great Software" August 17, 2022 5.0 Overall, the experience has been of exceptional standard. The Sku Team are extremely helpful; they walk you through any issues or useful tips and if customization is needed, they have a full team on standby for this. Pros From start to finish, the skulabs product was exceptionally easy to use with almost no training needed. We loved that it resolved critical errors or bottlenecks we were experiencing in our order verification process. It also has a great user management feature so that we could pinpoint orders verified by certain personnel. Cons Although the order upload/import process is relatively easy. I find that if you are importing from another system, you have to be careful as to not duplicate any of the orders. I know this is a fail safe but if you make an error on the file, you have to re-upload the entire document (and repeat one by one as it only tells you one error at a time). Review Source CM Carla M. Warehouse manager Retail Used the software for: 2+ years ### "Keeps our business running" September 27, 2017 5.0 Pros We use SKULabs to manage our retail and wholesale channels. SKULabs keeps track of my inventory counts and makes sure my pickers are shipping the right products to the right people. The couple of times I've needed help, a SKULabs team member was available right away to fix my issue. Cons My warehouse workers sometimes struggle with adding products to SKULabs when needed. After spending some time training them on it, though, I think they have it figured out. Review Source VR Verified Reviewer Used the software for: 6-12 months ### "Great app. A little pricy." May 28, 2018 5.0 Pros Lots of Features - definitely a full service product. Easy Setup - didn't take too long. Great Customer Support - they called me right after installing. Cons Price - that's my only complaint. It's really expensive. I'm using SKULabs to sync product details and inventory totals between Square and Shopify. I'm looking at another app that claims to do this but I'm a little afraid to take the risk. Has anybody used Squarify? Review Source LS Ludvig S. Co-founder Used the software for: ### "Clear winner in our selection process and I have never experienced a better customer service!" January 22, 2016 5.0 If you are thinking about implementing an order management system for your store you should definitely consider using SKULabs! I have a Shopify store and I carefully reviewed all other order management systems with integration to Shopify before choosing SKULabs and I cannot have made a better choice. SKULabs has advanced functionality for order management, order picking, automatic purchase order generation and much more. It has a beautiful modern look and feel, it's impressively fast and it's very easy to use and very easy to implement despite its advanced functionality. What's even more impressive is their customer service, I have just not experienced anything like it before. Every time I post a question using their chat, I get a reply within seconds!! If a had an issue, they always start to work on it directly and it's normally fixed within a couple of minutes. They have also implemented all request I have had for new functionality either the same day or within a couple of days. I have of course not asked for functionality that I don't think would be good for others, but it's just amazing how they have adhered to it and implemented it quicker than I could have imagined. I normally don't write reviews but SKULabs and their service is exceptionally impressive! Go ahead and give them a call, you will definitely not regret it. Feel free to reach out to me as well if you have any further questions. Ludvig Review Source CJ Catherine J. Operations Used the software for: 6-12 months ### "Do not use this product" July 11, 2017 2.0 Pros The team behind SKULabs are nice (and always willing to take phone calls or chat via email), but unfortunately the product is too buggy and half built to serve any purpose. This product talks way more game than it delivers. Cons The landing page makes it seem like they have a full suite of functionality. In reality, they \*some\* functionality related to what they promise, but it's often half baked and buggy. The docs offer no guidance on how to use some features. It'd be worth its price if it actually did what they say they do on their website. Review Source HS Heather S. Owner Used the software for: ### "Very happy to have found SKULabs" January 14, 2016 5.0 I have a few online shops between my own website/domain, Etsy and Shopify as I am working hard to get my items out to as many people as possible. I am also working on expanding to a small local shop to sell some of my items and needed a single place to maintain my inventory instead of all the notepads and Excel spreadsheets I've tried over the years. I jumped in without scheduling a demo first and it was pretty easy to figure out, but it is way better if you take the time to go through the demo first and learn more about how it functions with your particular business. I do not have a "warehouse" and I don't do pick lists so I did not need that functionality and Brandon was able to help me figure out the best way to use the system to work with my business! Also...I love the idea of being able to ship from ONE place. Currently I ship via PayPal, Etsy and USPS - all for different reasons. $29/month is worth having a low maintenance solution to manage my inventory and shipping! I suggest setting up a demo, giving it a try and then setting up your business to function in a more efficient way. BTW...so looking forward to the integration with Quickbooks they will be releasing soon that will make it even better because I will be able to pull in my orders into QB instead of manually entering them! Review Source JB Jonah B. Lead Consumer Services Used the software for: 6-12 months ### "It works" December 6, 2019 3.0 Pros It helped tame our inventory problem, easy to use Cons Idk I don’t really use it a whole lot in depth Review Source Response from SKULabs December 10, 2019 Thanks for that feedback! It's been a pleasure to work with your team in 2019 and we're looking forward to a successful 2020 together. :) DA David A. Warehouse Supervisor Warehousing Used the software for: Less than 6 months ### "The Software We Needed" February 11, 2019 5.0 The move to SKULabs has been a great choice. From the inventory control and product kitting, to the easy to use shipping interface we are very happy with the software. A number of times I have had trouble figuring out how to use some of these great features, and each time someone from the team has gotten back to me promptly. These responses aren't just a link to a help article, they are detailed messages including photo instructions about what your next steps are. If you have a question they have an answer. I can't wait to see what new features are around the corner. Pros Customer Support Easy to use interface Wide variety of tools Fast and simple shipping Great mobile app Cons All packages being sent as individual shipments, creating many tracking numbers for single customers. Review Source Christina M. Fearless Leader Automotive Used the software for: 6-12 months ### "null" March 25, 2017 3.0 Review Source VS Victoria S. VP, Operations Used the software for: ### "Best Shipping/Inventory Management Software Available" March 8, 2016 5.0 Our company tried and failed with at least 5 other (more expensive!!) shipping/inventory solutions before we discovered SKULabs. Integrating with Magento can be tricky, which is why none of the other solutions we tried were successful, but with SKULabs we were legitimately up and running within a week. Their customer support (especially Brandon) is phenomenal and would immediately respond to any requests/issues we had. He even tweaked the system to be more of a custom fit to our company's needs. Not only are we saving a ton of time packing and shipping orders, but we have significantly cut down on our shipping costs. We only wish we had known about SKULabs sooner - we could have saved ourselves the major frustration and headaches we experienced attempting to use other solutions. Save yourself time and just go with SKULabs from the get go, you will be happy you did. Review Source JH Jacque H. Administrative Assistant Used the software for: ### "This software gives me one-stop shopping! It saves me time and energy, and therefore, money!" January 15, 2016 5.0 This program has been a Godsend to our company! Not only can I print the labels straight from my printer, but I can also prepare for upcoming events by getting rates with no more than zip codes, dimensions, and weights. It is great for figuring sales for items with free shipping! I'm not caught blindsided by shipping charges any more and my customers no longer have to wait for a long time while I access all of my accounts since they are now all in one place! It also gives me control over what shipper I use ~ so I'm never locked in to anything I don't want to do. The customer service is fantastic! They have been great to work with. They answer my questions quickly and resolve issues immediately. I couldn't ask for anything more~ I love using this program! Review Source Nick M. Used the software for: ### "null" December 14, 2017 5.0 Review Source TS Tim S. Used the software for: ### "Great software, updates galore" January 13, 2016 5.0 We were looking at an app that would tie in our cart, shipping and inventory control. Out of the gate SKUlabs didn't fit our needs exactly, however, their support team was quick to identify those needs and made modifications within a few days to work within our systems. Glad we took the time to work with the SKUlabs team as this app has now replaced three separate systems that we were using. I would recommend this app wholeheartedly, especially to Canadian online retailers as it is one of the few that support Canadian shipping services. Review Source Tariq K. Used the software for: Less than 6 months ### "null" July 19, 2017 5.0 Review Source MR Matt R. Used the software for: ### "Great support, great software" January 16, 2016 5.0 I've been using SKULabs for about 5 months now and it has done exactly as we had hoped. We used to print out our invoices and pick orders manually, which took up a majority of our time (especially on dreaded Monday's due to high weekend volume). We are now finishing in nearly half the time and are making far less errors. The folks over at SKULabs are very easy to work with and were there during our setup. We highly recommend their software and professionalism. Review Source FW Fanny W. Business developement manager Used the software for: ### "Great customer service, really help me to reduce the errors when fulfilling orders!" January 20, 2016 4.0 I use Shopify to manage orders, however, it can't really help me to reduce the packers' packing errors. So, I've been looking a long time for something like Skulabs which can help me to reduce the errors when fulfilling orders, and Skulabs is exactly what I need. The interface is very easy to use, and I love the sound when fulfill the order. :) Brandon is very kind, and always respond very fast with any of my questions. Review Source GF Gordon F. Used the software for: ### "Provided a first class custom solution for us to sync stock across many channels." January 21, 2016 5.0 Highly recommended. Brandon couldn't have been more responsive in getting our sync solution setup and he even helped iron out some other issues we were having with our own site! Review Source Similar Products Featured