Who Uses This Software?

Individual music teachers, and studios with multiple teachers, who need affordable, easy to use software, to manage the core aspects of their teaching business.


Average Ratings

402 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.95/month/user
    See pricing details
  • Pricing Details
    $12.95/mo for a single teacher plan. $3.95/mo for additional teachers.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Port 443
  • www.port443.io/
  • Founded 2004
  • Canada

About My Music Staff

My Music Staff is the #1 studio management software that automates the way you run your music studio. Schedule lessons, create invoices, record payments and more! If you're looking for a solution that has everything all in one place and saves you time and money, then your search stops here! My Music Staff was designed specifically for music teachers. Discover why more music teachers are choosing My Music Staff. Start your FREE 30-day trial today. Free unlimited phone & email support.


My Music Staff Features

  • Attendance Management
  • Class Management
  • Online Registration
  • Practice Log
  • Repertoire Management
  • Scheduling
  • Student Management

My Music Staff Reviews Recently Reviewed!


An extremely high value product

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: After trying a number of other systems which felt like a real pain, I must say I can't find a system anywhere near as good for even double the price. There's a learning curve but it's really nothing like many others out there.

TOP PROS:

- Invoice for a period for all students in one hit and then email in one more.

- Calendar view is powerful: attendance, great filtering by student/teacher/and many more

- Setting up lessons is a breeze with conflicts detected automatically (although I wish it picked it up conflicts before pressing save, saving me a click-and-loading cycle)

- Love the ability to clone days, run indefinite recurring group lessons with blocked out dates

- Account management is brilliant too with a running list of billables and balance at any particular date

- Sign up form is embeddable

- SMS support mostly great

- Notifiations to clients are great

Cons: SMS INTEGRATION IS PATCHY

- Fantastic for e.g. deleting a day. Except to send SMS messages needs to be activated in each profile manually which is slow - can't be turned on by default either

- If the student doesn't have SMS turned on they don't get sent

- Deleting lessons obscures the account: there is no longer record of that lesson even if it was previously included on an upfront invoice.

- Marking a teacher absent is ideal EXCEPT there is no option to SMS all students without activating the feature in each individual profile first.

NO SECOND FORM

Other than the signup form - you need another service to handle this

LEAD MANAGEMENT

- No real (even simple) LMS, need another system. hello double handling data

- Can classify as "lead" but then they can't book an open lesson. They need to be "Active" to do that, which is confusing because then they're "current students" which they aren't. It would be nice if leads could be added to lessons, then be automatically converted (semi-workaround via Student view sorting)

INVOICES

- need more templates & automation for outstanding, reminder before due, overdue, overdue 7/14 days

- XERO integration please!

NO STOCK MANAGEMENT

- No stocking books to smooth the process. To sell, a manual entry for every book sold is required. No prefill or stock

- I've stopped selling books because of this

ATTENDANCE

- For group lessons needs optimising too many features has bloated the process & created too many loading panes

Overall: My Music Staff has become indispensible and almost makes life a breeze. Accounts, invoicing and lesson management, notes and plenty more are brilliant. If they can upgrade some and smooth a couple of other areas I'd gladly pay more.

Vendor Response

by Port 443 on November 15, 2018

Hey Isaac! So glad to hear you've been enjoying My Music Staff.

We've recently added the "¿Trial Student¿ status. A trialing student is functionally the same as an Active student but provides a way to segment your student list so you can easily identify which students haven¿t yet committed to lessons for the long term. You'll want to use this status rather than "Lead". This will allow you to schedule the students on the calendar.

Parents and students do need to opt-in to receive SMS messages. This is to help studios comply with SMS marketing laws. This is why it's not enabled by default. We do agree that after receiving permission, you should be able to enable the feature in bulk so we've added this item to our to-do list.

Thanks again for the great review!

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My Music Staff - I couldn't have done it without you!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: How can I possibly choose just one thing? Before My Music Staff, keeping track of missed lessons was next to impossible. I had separate notebooks and online files and word docs for attendance, lesson notes, expenses, payments for books and payments for lessons - now it's all together - neat and tidy, organised and at my fingertips (and my teachers') at the studio, at home and on the go! And that's just the beginning...

Cons: I do wish My Music Staff was setup to take Electronic Funds Transfers in Canada - as that is a new form of payment I am implementing in my school. I also would like to be able to add my business logo as a header for emails with an automatic signature. I realise I can use placeholders to do this job but it is a little laborious when you're in a rush.

Overall: My Music Staff has changed my home studio into a professional, online, organised, updated Music Academy! Not only has it totally managed my scheduling and scheduling for my teachers but it tracks expenses and income for tax purposes with official Tax Credit receipts that I can send from my phone! It made tax time a breeze!

This software let's me seamlessly invoice books and lessons, while keeping track of missed payments with auto-invoicing and also generating professional receipts with a thank you.

Parents and older students are able to cancel and reschedule lessons at their leisure (according to my policies) and re-book a time that is more convenient for them - resulting in almost no empty spots and more money in my pocket! They can also see their lesson notes and record their practice time to hold them accountable and for me to be able to peak at as well! This has resulted in more practice = better results= happier students = happier parents = referrals = home studio to Music Academy = (more $ !!!)

One of my favourite features of My Music Staff is being able to upload recordings of my students for the parents and families to enjoy. No more time consuming CD's that no one can play anymore anyway. Now, they just download and have it right on their phone or PC (see "happier students = happier parents...etc.)

Thank you My Music Staff for helping me to grow my business by being so organised and so very, very productive in the background! I couldn't have done it without you!

My assistant for my studio

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how this software program allows me to stay organized and gives me a very professional look with my clients. From invoices to curriculum to client information to the dreaded year end taxes, I am able to keep detailed information and have it right at my finger tips when needed. My personal studio has 40 students with 26 different families to account to and communicate with. I use My Music Staff to set up a structured personal invoice system for each family, keep track of all lessons (attended or unattended), list all curriculum items each student is working on plus all festival and competition participation and results, any loaned music books I've given each student, and keep detailed notes on how each student is progressing.

My Music Staff allows me to keep all my expenses (music books, office supplies, mileage, etc) in an organized, detailed system so April is no longer a huge headache for me! I also keep my waiting list of families looking to get into lessons so I no longer have the problem of the lost email or phone number when I get an opening in my studio.There are more possibilities with the program (website link, clients being able to link in) that I have not pursued yet but am looking forward to in the future. I have had a lot of comments from my clients about how impressed they are with how organized my studio is. I appreciate that this program allows me to come across as the professional I aim to be and hope to be perceived in my community.

Cons: I get frustrated with some of the backtracking I have to do to personalize the calendar and the invoices.

But, I don't see how that would be avoided as my studio is unique and each year is different. I do appreciate that I can personalize each student and each year.

Overall: My experience has been great! I can't attest to the customer service as I've never had to use it! But that says something, doesn't it?

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I couldn't teach so many students without My Music Staff

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It covers every single part of running a successful teaching practice. It takes care of my scheduling, it streamlines weekly practice assignments, it has a practice log for students, it lists repertoire completed and ongoing with performance dates, it keeps my accounting in order, it makes my income tax return easy, it gives out student tax receipts, it lists student names and addresses so families can contact each other if they need to exchange lessons, it handles lesson cancellation and make-up lesson registration without my having to be involved, it makes emailing notices a piece of cake, and......... I could go on and on. It even has features that I hadn't thought of to make my life as a piano teacher easier and also better organized. Unlike any other online service I've ever used, whenever there's a question or problem, the support staff answer and solve it within 2 or 3 days. They have even redesigned parts of the program when I've raised a problem. The staff at My Music Staff are dedicated to providing us with the best program possible, and review and update features on an ongoing basis. Without My Music Staff, I couldn't possible have taken on the high number of hours of teaching I now enjoy. Time spent on administration is now minimal, and I can spend my time doing what I really love - teaching!

Cons: Very small little things that I haven't even bothered to message in. One is that the assignment notes are linked to the name of the event, so when for example Lucy comes for an extra lesson, which is ID'd as an extra lesson, the practice notes will transfer from Lucy's last extra lesson, not from her last regular lesson. Similar thing happens when the student comes for a make up lesson - the notes that come up are from their last make up lesson, which might have been six months ago. I have to go in to the last regular lesson, copy, then back to the make up lesson and paste. Then do the same thing again to transfer the notes from the make up lesson to the NEXT regular lesson. The second thing that comes to mind is that students cannot enter their repertoire themselves, unless it's already on the studio list of repertoire. But I can see that it's probably been changed this way to rule out mistakes the student might make (spelling, opus number, length of piece etc.) I can't think of anything else. Oh yes - I don't really like having to go to Facebook if I have a question. I preferred getting an answer from the support staff, rather than multiple suggestions as to how I might.......... from other users.

Overall: As I wrote above, all the administration and accounting is taken care of, leaving me time to teach more students and more hours. I also appreciate the responsive staff, who have always taken care of any wrinkles in the system or any of the problems I might be having within a very short space of time.

Vendor Response

by Port 443 on September 18, 2018

Hey Susan! Thanks for the great review. Right now, you have "Find past lesson notes for events in the same Event Category only" enabled. Here's how to change that:

1. Click "Settings" in the top right-hand corner and select "My Preferences".
2. From the "Personal" tab, scroll to the very bottom.
3. Uncheck "Find past lesson notes for events in the same Event Category only".
4. Click "Save".

Now, the lesson notes will copy forward from their last lesson regardless of the event category :)

Love it!

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For years I kept track of scheduling on one sheet of paper from a weekly calender that I photo-copied and kept in a binder. Used a pencil so I could easily make changes. Attendance and income/expenses separate book. While it does take a little time to enter things manually, everything is streamlined and simpler than other software I have tried. I have looked at a few systems for teachers and this beats them all. I love that I can also send out group emails and save the templates for future use. Expenses and income can be set to repeat and this makes tax time a whole lot easier. Also keeps track of mileage if you travel to student homes--I also set that to repeat back when I was a traveling teacher. One year I was audited and the auditor was very impressed with the way I kept track of miles and everything else with this software. I gave her printed reports (with receipts). Once she saw I had a good tracking system and accounting software, she glanced at it and sent me on my way with a pat on the back for good record-keeping. That, alone, makes this software worth every penny. I also make use of the free webpage and the "New Student Request" button. I set up a separate email account just for MMS so I know when I see an email it is either a new student request OR from an existing student. I am a solo teacher and don't use all the features-just what I need. You can set this up to use as much or as little as you want.

Cons: Webpage templates are pretty limited. More options would be fabulous! Text operations seem to be somewhat limited and quirky within the software on my iPad Pro. I rarely use a computer these days so a little more functionality there would be terrific. Line spacing and text options seem to be very limited within the templates and I have been very frustrated with the limitations. I make it work, but more in this area would be better.

Overall: Love it, for the most part. Staff has always been very responsive with questions and issues.

Finally - Simplified Billing!

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I don't have to have my home website named something strange like "teacher's helper"--instead I can have my own domain name and a super easy to use website creator (and nice templates to choose from). The "portal" for parents is automatically added to the website. This way, I can use my own domain name in marketing materials.

I have been in business for 20 years and grew exhausted checking out different software packages, none of which were specifically for the music teaching business.

As for functionality, I like the bulk attendance.

Cons: Most of it is great. Would like to see continued addition of reports, or the ability to select more options for report content. More uploads--for example, when I put together my schedule for a new semester, it's time consuming to add each lesson in one by one. Being able to type everything in on a spreadsheet and upload it would be great. I find it confusing the way the lesson rates and duration and categories work together. Perhaps this could be simplified somehow--I have to remember which screens to go in to change the students time and category. It gets more confusing when you have siblings at different rates, or when you are discounting lessons for other reasons.

Overall: The tech support was great when I was trying to work with my service provider to get my own domain working with MyMusicStaff. When designing my own website with their template, they were also responsive and helpful with complex formatting on some of the pages.

Vendor Response

by Port 443 on September 14, 2018

Hey Sheila! Thanks for taking the time to provide just fantastic feedback :)

Our development is community driven. We depend on the awesome suggestions and feedback that we receive from our members. If there's something more you'd like to see in the reporting, let us know!

You can always send your feedback and suggestions to support@mymusicstaff.com

Love My Music Staff

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how versatile this program is with policies.It has saved me a lot of time with emailing payment reminders, invoicing, and mass emailing. I love the student portal and calendar option. This summer we tried out a new policy that requires parents to use the calenda and it works great. My families love how easy it is to use and I love the hours it saves in rescheduling, emailing and phone calls.

Cons: When I am logging teachers availability into the calendar for the parents to see, it would be nice that lessons that are not scheduled would automatically show as "open". This way parents can reschedule into those spots for make up lessons and it doesn't take me so much time to manually put in open spots. With multiple teachers this can take a long time . I wish there was an option in the studio settings to allow to turn this feature on and off. So studios who do not want to use this calendar feature don't have to use it.

Overall: It has saved hours of rescheduling students for make up lessons. Lesson and payroll are seamless. Attendance is easy to log. I can control what my families see on the student portal and what my teachers see in their login. It has saved me hours with invoicing, mass emailing, and has saved me a lot of stress and time with payment reminders. Overall I like all the multiple features that are offered with this program and how easy it is for me to use. The staff are fantastic to work with. If I have any questions they are very patient and will walk me through i overall. The staff are fantastic to work with. If I have any questions they are very patient and respond in a timely fashion. If I have problems with anything (which is very rare), they are always happy to help. I have highly recommended this program to other schools, and my teachers who have had experience with other systems really seem to like My Music Stuff as well.

Invaluable to my business and teaching

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have used My Music Staff for several years (four, I think). Implementing this software has revolutionized my work flow in big ways. I can manage multiple calendars, create invoices, and receive payments in simple steps. I have used two other studio management softwares and by far, I love the ease of My Music Staff the best. The developing team at My Music Staff has done a great job of making this software intuitive to the user experience and thinking through what the most important and valuable aspects for an independent teacher or a teaching studio with multiple teachers are. Every year, I have expanded the way I use the software as there are numerous features I could not implement right away. This past year, we have used the make-up credit feature to allow students to cancel their lessons to receive credit and use the credit to schedule make-up lessons when they see openings created by other cancellations. While my studio does not have a make-up policy on our official policy (no make-up lessons, period), allowing this to happen (without teacher putting effort towards it) has created added value to our offering and a more gracious atmosphere. I have contacted My Music Staff on many occasions with questions and their responses always have been super quick and competent (like they actually heard my question and answered them in the way that was helpful to me). I highly recommend it!

Cons: There are a few more advanced features I would love, such as allowing different policies for different kinds of events. But this is a very minor issue that I don't feel I'm entitle to for the money I pay to use this software.

Awesome!

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For me, the best feature is the ease of scheduling lessons and ensembles. Summer is more complicated for me because family schedules are less regular. This program allows parents to check my schedule, find an open time that works for them and register for it - all with no e-mails back and forth with me! They can do this each week if they want and if something comes up and they need to reschedule, they can just do it without multiple emails. This is a huge time saver! I also really like the ease of entering payments at the lesson. I can handle this before the student leaves and put the check/cash in my wallet. Done! My old paper system seemed to take longer for me. Oh, and for scheduling ensembles, I can create an ensemble time and notify students in like 30 seconds! Then I just wait for them to register, or not. If not enough students register, I just cancel the ensemble and everyone is notified. This used to require a boatload of emails and texts. And one more thing, my summer used to be full of students forgetting to come to lessons because they don't come every Tuesday at 2pm. I was just not going to spend the time to send reminder emails to each student manually. Now, My Music Staff automatically sends a reminder email (or text) to the the student and/or parent the day before. So far, I have only had one student no show because they forgot. I don't have to feel guilty about charging for it, they were reminded.

Cons: I am getting used to the attendance pop-up. Most of my students are with me for a number of years and we always work on scales, etudes and technique pieces, and repertoire pieces. I have the books that I commonly use for scales, etudes and technique set up as Repertoire and then use the Notes to assign pages or specific pieces as well as for comments. This automatically copies to each lesson so this shows what I assigned and I can adjust it for the current lesson. I am not sure if this is developing a history or not for the student. I guess the biggest hurdle for me has been getting used to the process of recording the lesson while the student is there. Mostly, it is just adjusting from my custom paper lesson book to keying things on a screen. It would be extremely helpful to be able to see the end time of the lesson on this pop-up (currently just the start time shows) and also when I will see this student for their next lesson.

Overall: Huge time saver!

Vendor Response

by Port 443 on September 18, 2018

Hi Tina,

Thanks for leaving such a detailed review! A surprising amount of time can be taken up by students and parents reaching out about missed lessons or new schedules; I'm glad we could help with our automated schedule and student portal!

When you record notes or assign repertoire, your students do have a history! Reach out to us at support@mymusicstaff.com to find out more.

You Need This in Your Life!

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I don't generate invoices until I have my schedule set. Once I have my schedule for the month/semester/etc figured out, I create invoices and send them to parents. I love that this program makes it easy to create and send invoices based on the schedule. What used to take me HOURS now takes minutes. I also like how it tracks payments, adjustments, etc in the program so that even parents can see. No more angry parents claiming they paid when they simply forgot; they can see everything. My studio size doubled because I am so much more organized with everything. I also love that students can see notes that I've taken, assignments, download music, etc. I also send out mass messages for my upcoming concerts which is posted on the group studio page. ALSO I love that it automatically sends reminder texts and emails. I rarely have students forget to come to their lessons anymore (and when they do, I just remind them of my cancellation policy, so I never lose any dollars). I love this program. Just amazing. I will never use anything else.

Cons: I wish there was an phone app that would allow me to work offline. I frequently work in practice rooms that block out cell phone signal, so I can't load students' notes when I teach. Also, It took forever to figure out how to navigate through the site at first. Lastly, I wish I could figure out how to automatically send my students their lesson schedule for the month (not essential since it is listed in the invoice, but I would like to have the kids get a list of lesson times in the email).

Overall: Customer support is very helpful!

Invaluable aid to any private music teacher

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hard to choose! I depend on so many facets of MyMusicStaff every day. Perhaps Scheduling is the best aspect, but Accounting is near the top. The calendar is super easy for ongoing daily lesson scheduling and is accessible to parents for canceling and rescheduling, with no attention from me required. I even schedule available make-up slots and parents make us of them.

Accounting is a huge time-saver! Every detail is there and doesn't take much time to comprehend. Ongoing lesson rates, special rates for certain families, automatic or nonautomatic billing, make-up credits--they really know what a music teacher needs!

Cons: Not much of a minus, but I'd like a little more flexibility with attendance reports. But I have worked out a way to get what I need.

Overall: I switched to MyMusicStaff two years ago after using another software for several years. I was reluctant to switch everything over, but the other app had become unreliable. So glad I did it! The monthly rate is VERY reasonable and the learning curve easily managed. I do get good help from support and they have helped me work out a few little things that I had hung up on.

I could not manage my studio of 29 private piano students without this app!

Vendor Response

by Port 443 on December 12, 2018

Hey Cynthia!

Thank you for trusting your business to My Music Staff. We're happy that you decided to make the switch.

The flexibility you were hoping to add to the reporting had to do with knowing the number of lessons a student had in a given period. You can actually already do this by creating a "Lessons Taught" report from the "Studio Reports" menu.

Capterra loader

If You Have a Music Studio, You Need This!

Nov 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the fact that my studio found this software. I have been given the responsibility of being the studio manager for a piano studio in California. I love the calendar feature where you can filter different teachers, studios or student lists. My organization runs three studios, one in California and two on the East coast. I love the ability of emailing straight from the application. It allows me to keep in touch with all students, parents and teachers at any time.

Cons: Sometimes, the technology does get hard sometimes and the scheduling portion can have glitches and put scheduling in the wrong place. Sometimes I have trouble organizing with the app. There are issues with scheduling conflicts at the studio when the times don't overlap. That could stand to have some updating.

Overall: If you run a music studio of any type, you need this software. There are far too many details with scheduling and book keeping for you to do it by yourself. This software has helped me keep track of any and all students at any one time. It has helped me automate many lessons and recital schedules among other things. It helps all teachers at our studio keep attendance records up to date for all students. This is just a bit about what you can do with My Music Staff.

Vendor Response

by Port 443 on November 15, 2018

Hey Cody! Thanks for the great feedback :)

It looks like your studio has conflict detection disabled. To enable this feature:

1. Click "Settings" in the top right-hand corner and select "Studio Settings".
2. From the "Options" tab, click "Check for scheduling conflicts when adding/editing calendar events".
3. Scroll to the bottom and click "Save Options".

If you need a hand, we're here to help! Our team can be reached at support@mymusicstaff.com or by phone at 1-888-732-6134.

MMS is a solid product which covers most of the bases

Sep 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I especially like the attendance notes. It informs our students (parents) what is to be expected at the next lesson. This is especially good for parents who are not particularly musical, to remind the child specifics of the practice material.

I also like the auto reminder sent for next day classes. This gives the student an opportunity to cancel class in time to qualify for a make up class. And, if a class had been verbally cancelled, but the teacher did not log it as such, (s)he is reminded that the class has been cancelled.

Cons: I wish there was an entry to list the specific instrument being taught at each class. We can list the instrument in the student information section, but it'd be more convenient if it were right there on the calendar. Many instructors teach multiple disciplines and knowing which is being taught at a given class would make it easier for us to book the right room and/or the right substitute.

Overall: MMS has made scheduling quite efficient. It is fairly easy to navigate once you get used to it. We have been using it for a long time and I know there are features I haven't even gotten to yet. I don't think we've worked with the support team much as we've been able to figure things out. I would be very interested in taking a live class if it were offered just to appreciate the full potential of the software.

Vendor Response

by Port 443 on September 14, 2018

Hey Jack! You can actually create custom event categories. This would be a great way to detail what instrument is being taught.

We'd be happy to walk you through the steps. Send an email to support@mymusicstaff.com or click "Help" in the top right-hand corner of your account and do a quick search for "custom event".

MMS is a Huge Time Saver!

Sep 12, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The scheduling platform is fantastic. I used to send countless, lengthy, endlessly-threaded emails to schedule lessons for my large private voice studio. The MMS scheduling system has saved me so much time, reduced clutter in my email box, and put the responsibility of cancelling/re-scheduling lessons into the hand of my students. Any schedule adjustment made by a student prompts an immediate, automated notification to me, which keeps me informed without having to initiate and handle the scheduling issue myself.

As my studio has continued to grow, the billing / accounting aspect of the software has been very helpful as well. It helps me keep better records of payment, especially when methods of payment range from checks to cash to paypal and credit card.

Cons: There is a glitch in the system with website page editing that I hope MMS is able to fix. Although I love the ease with which I am able to build the website through MMS, I am frustrated by the ongoing issues with editing.

I also would love to see the Repertoire section open up to allow students to submit and organize their own repertoire on the MMS platform, rather than requiring the teacher to do it all.

Overall: Scheduling is so much smoother, and placed in the hands of the students. That is huge! It saves so much time, allowing me to focus more on non-administrative aspects of teaching.

The option to invoice students provides a professional (and far less awkward than "asking") means of reminding students when fees are due, how much, and for what services.

The system has also influenced how I handle logistics of planning for master classes, recitals, workshops, etc. I use the MMS calendar to require registration for such activities which streamlines the process, presents a firm deadline, facilitates pre-payment, etc. These aspects were cumbersome and less organized when I tried to balance them through trails of emails. Now, it's simplified, efficient, and effective.

Although I do still sometimes use email and social media platforms, MMS also provides a central location for announcements and important documents that can always be accessed by studio members.

Grateful for MMS and all it has to offer!

Switched from similar software and never looked back.

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly for both parents and employees (we are a multi teacher school)

Love how responsive the MMS team is, both with constant updates to the program (and often based on client requests) to attentive support when there are issues.

Price point can't compare to some of the alternatives. I love that it is based on the number of teachers, so doesn't penalize us for getting more students (ie. being a successful business!) like a per/student rate.

Cons: It has a lot of functionality with reports that is not so intuitive. Accessing the data in ways that may be useful to a business can often mean trying lots of different reports and tweaking the settings slightly to get the right report.

We accept payments in studio via Payd and have to enter these manually into MMS. Would love some way to connect these, or to be able to accept canadian debit cards (require chip readers).

Overall: The number of families now comfortable with My music staff for information and payment has increased exponentially saving us time and money. Our families are impressed by the professional software, and I love the transparency and organization we offer to clients and employees about how the business runs.

Vendor Response

by Port 443 on September 14, 2018

Hey Amy! We're all ears :) You can send your suggestions and feedback to the team at support@mymusicstaff.com. We'd really like to hear more from you about how we can improve the reporting for your studio.

Glad to hear you've been loving My Music Staff!

Music Dancing Feet Partnership and My Music Staff - Life has become easier for both staff and pupils

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use to link with pupils.

With the ability to create lessons notes as you teach and email them for assistance with practice is a great benefit for both teacher and pupil.

The Lesson reminders.

the lesson reminder have a two fold benefit in that they reduce the number of no shows for lessons and ensure that pupils remember to let you know if they cannot attend to allow you the scope to offer other lessons to them and to fill their slot; it also gets a lot of correspondence to you in advance of the lesson so that you can have other material ready for the lesson in advance.

Invoicing.

This has proven to be a very reliable package for invoicing.

Student records.

A very easy way of keeping all notes up to date and to hand.

Library facility

I haven't had much call to use this yet but on the occasion that I have lent music out it is an invaluable way of keeping track of who has what.

Blog

This is an area that is looking to be exploited later in the year.

Cons: I have not really found any down sides to the software.

Overall: The main benefit that we have found has been increased reliability of pupil attendance and an enhanced way of keeping track of lessons that need to be caught up.

It has made invoicing easier for both us as a business and for the pupils to see what they owe at a glance.

The Music Dancing Feet Partnership have been really pleased to have joined in partnership with My Music Staff, I would like to say thank you from all of our pupils and staff for making our lives easier.

MMS has been our savior

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, works well with multiple users, gives the students and families online access to their account, provides an auto-pay option, manages billing easily, great customer service - so much more I could add.

Cons: Wish the online registration widget could be a bit more attractive for new student registrants.

Overall: MMS has been a life saver. We had actually contracted with another provider about a year before MMS. They promised a lot and had a good looking product/site, but the business management piece just wasn't working. We were never able to roll that out to our students or teachers and wasted a lot of time. MMS worked from day one. The import of student files was easy. Accounts were set up without any problems. As a nonprofit music school, we do things a little differently from a for profit business. We have been able to adapt the functionality of MMS to work with our system. The connection with PayPal was a tremendous benefit. We are now able to offer auto payment to our students. Scheduling is handled easily. We do not use MMS for payment of teachers, but MMS generates all the reports that we need to easily track lessons and pay our teachers quickly. MMS saves us about 4-5 hours per week in handling attendance vs. our previous methods. I can't say enough good things about it. We have 15 teachers using the software and they love it. This has made all of it easier. Scheduling, cancelling lessons, rescheduling lessons, attendance, communication--all of it is so much easier. Remote access from everywhere is great too. It works well from home, pc, tablet and iphone. This has transformed our music school and we are so pleased and look forward to implementing even more features as they become available

Saved My Studio

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As I began taking on more students a couple of years ago and I started to struggle with scheduling and and billing, we started looking around and found My Music Staff, it saved my studio. We are now at 32 students and we have 3 instructors, without the ease of My Music Staff I would never be able to schedule and bill families appropriately or keep track of payroll. I love the ease of looking up addresses, families inputting their own information and being able to keep track of assignments within the program. The reminder emails and texts are awesome for busy families and the automatic billing feature is amazing so that I don't have to calculate and send out invoices to families.

Cons: Nothing really, some of the setting are buried a little bit, but everything is very logical.

Overall: My business runs very smoothly and professionally with the use of My Music Staff, I have the control that I need of the studio while giving my instructors the freedom to teach the way they find most effective with the students. Parents enjoy the reminders, automatic invoicing and electronic payment options. My website drives in lots of business and it is created using the templates on My Music Staff. Without this program my studio would never have grown to this point nor would it continue to grow as it is today. I will always recommend and share my love of this program.

A Game Changer for All Private Music Teachers

Sep 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the billing process with My Music Staff! Before using MMS, I spent hours creating and sending invoices and then I would have to chase down payments every month. Now it creates and sends the invoices automatically each month and parents pay me on time, because they receive reminders and it is so easy for them to push a button and pay online. I was so surprised in my first month with MMS when parents were sending me payments while I was out enjoying my time off with family - I completely forgot that invoices had gone out already, and I was able to sit back and let MMS do all the work.

Cons: The only improvements that could be made to MMS is in the website section. I love the design and look of MMS, and that is one of the reasons I chose to use it. It looks so much better and it is so much easier to use than some of their competitors like Music Teacher's Helper. I even love the designs of MMS's ads on facebook and instagram, and the designs of their new printables. While the design for MMS is the best I have seen, the website template designs are not good. The designs look outdated and the personalization features are no where near Wordpress, Squarespace, or other website design companies. This issue is not a big deal breaker for me, because so many of the other features on MMS are fantastic, however it is the only section of MMS that I don't use.

Overall: MMS has made running my own private studio a breeze. Everything I need for my studio is in one place, and the automation eliminates my need to spend hours at the computer or have a secretary. I can't imagine having to manage my studio any other way.

Easy, Intuitive App for Private Music Teachers

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app is very easy to use. You can sign up and then begin setting your studio up immediately. I teach out of my home and typically have 25-35 students each year. I was able to add all of my student and family accounts and set-up my schedule very quickly. The best thing about this package is what it has done for my invoicing process. It has cut down 75% of my work time for processing invoicing, payments, communication to families and reporting. As an added bonus, it has built in functionality for tracking practice time, gives a place to record studio news, lets you build and host a website, and stores online documents for use and retrieval by students. My studio families love having access through the portal so that they can always see their balance, make payments, and read notes about their student's progress. My older students use the student portal too.

Cons: One of my studio parents also does administrative work for me. She has two separate accounts, her admin account to do business and her personal account for her children's lessons. It would be nice if there was a way to compact that into one account for her.

Overall: My Music Staff is dependable, responsive and fair.

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A musician in order

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Are you a musician, do you love to teach, and be a responsible person with your students? Then MyMusicStaff is your necessary tool. Sometimes, a physical agenda is not so useful to be well organized, in addition to only fulfilling the function of scoring, exposing itself to be able to erase the information or not be readable any annotation. Being in the 21st century, it is necessary to use modern tools that help us to have a well-structured planning that is very useful for the teacher (musician), as well as for his students.

With MyMusicStaff manage your agenda, your students, your bills and much more, and most importantly, it can be taken with you from any electronic device. It also has the ability to run all day, if you need to write something down immediately.

As if that were not enough, MyMusicStaff gives you the possibility to show yourself through the creation of your own virtual page, where you can expose all the musical courses you do, and above all, your brand.

Although the application is paid, you have the possibility to try it for 30 days, and you will see that if you are a music teacher, it will be a vital tool for your day to day life.

Cons: The only detail against this application could have is a platform full of options. It does not seem to be a negative detail, but for people who are not used to these types of tools, they may be overwhelmed by having multiple options without knowing what is used in many cases. For tantom this application is aimed more at contemporary adults who want to live their organized life through a virtual portal. Of rest, 100% recommended.

Excellent

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product ticks all my boxes! It connects with PayPal, so I can accept credit cards online (and if person if I wanted to) and My Music Staff automatically adds the payment to the student's account. It saves me time because students are able to cancel and register for lessons through the website which means less email. Yay! Lending library, digital file locker, website builder, repertoire tracker,... aMAzing! And their customer support has been top notch when I needed help with a feature/setting and in quickly fixing bugs.

Cons: While it does pretty much everything I could want it to, some of the settings are in unexpected places. There are some calendar settings on the calendar page itself, some are in the main settings, some in preferences, etc. When I want to tweak a setting, I sometimes have to click through multiple pages to find the setting I'm looking for. I'm afraid this may be keeping some people from knowing about, finding, and enjoying many of the great features of My Music Staff.

Overall: Do it. My Music Staff provides me TREMENDOUS value. It is an excellent example of how technology can be used as a tool to enhance our lives.

highly recommended for anyone running a music studio

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My Music Staff is intuitive and easy to use. I came over from a competitor's software, and the difference is night and day. I was constantly encountering glitches and needing support with the other product, but with My Music Staff I have needed support only one time in almost a year. Customer service was incredibly responsive, friendly, and resolved my issue right away. The interface and functionality are very smooth with My Music Staff. I highly recommend this software to anyone who teaches music, regardless of the size of your studio. My Music Staff will streamline your processes and make your life so much easier!

Cons: At first I was disappointed that they don't have a dedicated app. But the mobile optimized (responsive design) website works extremely well on my Android phone, and since I am already familiar with the website it is very easy to navigate and syncs seamlessly. So I really can't point to any cons; my experience has been entirely positive so far.

Overall: My Music Staff has saved me countless hours in invoicing and scheduling. Tracking items such as make up credits, missed lessons, payments, and the like are a snap. Parents have had positive feedback about utilizing the scheduling features, which saves me more time in not having to deal with lesson cancellations and reschedules. My Music Staff offers other robust features such as repertoire assignments, resource sharing, and mileage and expense tracking that I am just beginning to explore. My Music Staff is truly a great value and a huge asset to my business.

Much More Than I Expected!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about My Music Staff is the Lesson Notes function as it enables seamless continuity from lesson to lesson with each student, which, to me, is most the most important aspect of teaching.

Cons: As each feature in My Music Staff is likeable in its own way, the only reason why I like the Expense Tracker the least is because I use different accounting software and, therefore, have no need for it.

Overall: Part of my music teaching is done in a school that requires a rotating timetable so the students skip a different class each week for their music lesson. For years I tried communicating these times to students and parents in many ways, none of which seemed effective as there was a great deal of confusion and absenteeism.

I searched frequently for some kind of notification system such as the one my dentist uses, but they were all very prohibitively expensive. One day, toward the end of 2014, one my searches turned up My Music Staff, which could send automated email event reminders for a low monthly fee.

After using it for a while, I found unexpected features such as keeping track of attendance, make-up credits, lesson notes, providing downloads for students, an online student/parent portal, a sign-up widget, as well as integrated billing to be indispensable for the way I'm now able to run my studio.

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Takes a lot of the guess work out of the admin work

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scheduling and sending out invoices are never difficult and the organization of it all works fantastically.

Cons: I wish there were a few more options of things that I could do using the website builder, having few more customization options, but it certainly does work as a little better than just a plain placeholder website. Setting up the necessities for the website (showing studio address with a map, student/parent portal, interest forms, etc.) is very easy, but would like to see some more advanced options when it comes to the way text interacts with the page or how some pictures interact on a certain webpage.

Overall: My Music Staff helps make a running business simple with all the information set-up, default settings, and scheduling set-up. If it is only one person running all the administrative work while teaching, that normally can be a tall order to fulfill, but My Music Staff takes all the guess-work out of it. It's also very easy to manage other teachers if you have more than one person teaching in a studio. You can easily see how much they have worked, what students attend their lessons and which students do not on any given day and it makes it very simple to pay your employees with that information. Overall, I would strongly recommend this program to a brand new studio, but also wouldn't shy away from saying an established studio could get a lot out of using this program as well.

Super Staff Sorting Software.

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can track what and where staff are meant to be at any one time quickly and see if they have any free slots for new customers. I can also trac customer payments and make sure every one is getting paid when they should be.

Cons: Not being able to have more than one teacher added to an event - I have to set up events for each teacher, then pick one who will charge the customer and then set the others to no charge for the customer. It would be great if it was possible to set multiple teachers in an event and that it would automatically show on their calendar. Also I can set different pay levels for different teachers even different groups but somehow if I pay a teacher £20 per hour and they have a 45 min lesson the system doesn't always calculate the new charge automatically - this could just be me not setting it up correctly.

Overall: Superb, It really has made life so much easier and efficient. The fact that students can log in and see their notes, make payments and feel more involved helps to build the community feel that we struggle to get with one to one lessons.

You saved my music school!

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was using an Excel spreadsheet before I transitioned to MMS. Of course, that was back when I had less than 100 students. Now with 300 students (and still growing), I would've been lost without this amazing product! I love the automatic invoicing, the ACH capability (this is KEY), the easy-peasy payroll and other reports, but all of these features are just a BONUS on top of the best scheduling system I've ever used. We would be poorly organized, and I'd be out a ton of $$$ hiring staff to take care of all of these facets that MMS offers in ONE platform. Kudos, My Music Staff!

Cons: It's been buggy from time to time, but we knew that it was a new product going in. Your staff has been awesome in responding to all service requests.

Overall: A-MA-ZING. My office manager and I love it. Because of MMS, we can effectively run the school, AND have a life outside of it. When I was using Excel I'd spend HOURS and HOURS in front of the computer, and now I have time to spend with my family because MMS automates many of the tasks I was doing by hand.

My Music Staff Simplified My Life!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's incredibly easy to use and automatically allows you to present your business as that of a professional who cares about what they do. Invoicing is easy and professional and parents find it easy to pay me which makes my life a lot easier! My students love it because they they can engage with me in ways they previously couldn't allowing me to be their tutor for more than just 30 minutes a week. Parents love it because they know what's happening, can contact me easily and feel part of the child's musical journey. Plus it's really affordable. I attract and retain more students because of My Music Staff so it pays for itself.

Cons: I would like to be able to change the colouring of the website after logging in to match my own 'corporate' colours but that's a small thing.

Overall: My Music Staff has allowed me to run an efficient business. Students play more because they are more engaged. Parents are happy because invoicing runs efficiently which also results in better cashflow for me as I'm not chasing people for money all the time!

The best!!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: MMS has truly allowed me to grow and expand my teaching business with ease. The ability to send professional looking invoices via email to all of my students has been excellent and it has definitely reduce the amount of late payments or forgetfulness regarding payments. I love that I can take notes during my students' lessons and email them directly to students and parents or just keep notes for my own reference. I feel that the cost of this software is very low for what it provides so I am grateful for the great value for such a great product. I will continue to use my music staff without hesitation and recommend it to all of my colleagues

Cons: The only con that I can think of is that when you are viewing a student profile in my music staff, phone numbers and email addresses are not hyperlinked. This is a simaple feature that would be really wonderful to have

Overall: I had a studio of around 30 students before beginning to use this software. I don't think that I could have expanded my studio up to students without this tool to help me out. It has made my personal finances easier to manage, scheduling and billing matters a breeze to keep track of, and I could never go back to teaching without it

Just what is needed!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use interface, friendly design, thought out options. I like how since joining I am noticing small changes to things and each change has been for the better! Very easy to design website function, and I like how specific you can be with everything!

Cons: I find my students don't enjoy logging their practice time. Perhaps a personalised widget page (when they sign in) would be more useful. Like, notes from previous lesson, blog posts, and things like that can be customizable?

Is there a space to put contracts in so I don't have to write seperate documents when new students sign up? That would be cool.

Overall: So much easier to organise my week. I wish there was an app that I could have on my phone as most schools don't have wifi for my laptop to connect, which means I either have to remember everything when I get home, or try to use the desktop site on my phone. It would awesome to have an app for teacher and student (like the desktop). Pretty much all kids have phones these days so I think they would explore the features more if that was possible. The app could have a built in metronome, fingering charts, or stuff like that. Maybe the teacher can have access to scales, and can assign scales to students, and the app can hear the student play them at home and let them know if the notes are right/wrong? Could be a bit tricky ay!

But overall, I really do love the app. Very reasonable price too.

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Fantastic Features beat only by Stellar Service!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Through My Music Staff, I have been able to manage a non-profit professional music organization that houses 10 choral ensembles, 8 group classes, full musical theater workshops, half a dozen teachers and hundreds of students of all ages in one seamless portal. The ease of media streaming, billing, and schedule management through the "Portal" has helped elevate our communication among our members.

Cons: While groups are quite useful and automatically updated in the media area, it would be useful for the groups to update in the calendar when a new member registers (or at least to have the ability to turn on that feature)

Overall: The team at My Music Staff are actively involved with the teacher community and LISTEN to their consumers. Updates are constantly being made and in real-time, reflecting the discussions and suggestions that come from their network of administrative users. Each concern or contact with the staff is handled professionally and efficiently.

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Life saver!

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: My Music Staff saves me SO much time! Automated billing and late payment reminders means I receive an income on time (and saves me hours each month when I used to manually create invoices for every student, sometimes late!), plus the central storage of notes means I don't have to rely on students bringing their music diaries along, which more often than not were forgotten at home.

Cons: Some aspects of the billing are fiddly and took a lot of trial and error to work out, such as trying to invoice for lesson books separately to lessons and not have the invoice coming out as already being paid when it wasn't.

Overall: Overally, My Music Staff completely streams my music teaching, making it so much easier to look up attendance, lesson notes, what repertoire they are working on or have requested, who has borrowed books, and most importantly, the invoicing saves me hours of work and has resulted in me getting paid on time - less manually chasing up parents who haven't paid. More parents are paying attention to what I have asked the students to do at home, whereas they never consulted the music diaries I used to write their assignments in. I couldn't live without it!

A True Lifesaver

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE the ease and simplicity of My Music Staff. I love how customizable it is and that I can adjust it to meet all my needs as a teacher. My favorite thing about it is that it has created so much freedom and peace in my life because of how smoothly it keeps track of all my scheduling, student lists, and payments - hello to a super easy, stress-free admin-task solution!

Cons: I don't think I have any cons. My Music Staff has been overwhelmingly worth it to me and has been delightfully helpful and wonderful every step of the way!

Overall: I have over 40 students, with varying price brackets and class types and lengths... I would be spending SO MUCH of my free time trying to keep track of it all if I didn't have My Music Staff. Plus, before starting with My Music Staff, I was constantly having payment difficulties, with families who didn't pay on time or the right amount, and that process is now so streamlined! The My Music Staff platform is so easy to use, I can breeze right through setting up a new student profile, adding something to my calendar, or sending an invoice in minutes! My favorite features are the organized schedule and student info list, and the invoicing and payment system. This has subtracted so much stress from my life and my work as a music teacher, and signing up for My Music Staff was one of my best decisions for my music studio, hands down!

The Best thing since slice bread

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part of the program is organization it makes my time more reproductive in actually teaching rather than admin. the automatic reminder of lessons to students reduces the absent rate tremendously. The Invoicing system is fantastic from raising an Invoice to payment received ,the tracing of payment is made easy with auto reminders when payments that are not made. at a glance you can see if a payment has been made. Communication with student and parents is fantastic it all around your fingertips within the program.

Cons: Learning how to use the program. even though it is easy to use, if you haven't used a particular section of the program for a while it tends to take a little time to remember what to do again,

Overall: My overall experience with My Music Staff is fantastic .It makes my time more productive in actually teaching not in administration. I give this program a ten out of ten.

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Best Bang for the Buck

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have tried many types of music studio management software; online, offline, big, little and in-between. My Music Staff is the best, hands down. The price is extremely reasonable, with no increases for larger studios. I can communicate with my students and parents easily, and put together invoices with just a few clicks. I find it intuitive, and their customer support is very helpful and responsive. I can access it on multiple devices, so my students' needs are taken care of no matter where I am. I recommend it to all music studios, large and small.

Cons: I wish there were more default choices, and I would like to see it a bit easier to create invoices for semester/yearly based tuition.

Overall: One of the biggest draws for me was the price. I get a *lot* of functionality for a price that doesn't break the bank. As a (very!) small business trying to keep afloat, this means a lot.

The Ultimate Admin-Effort-Relieve!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Mymusicstaff has saved our life. After the third year of running our music school, when things started getting hectic with over 100 students, we were drowning in excel sheets and word documents, PDF invoices and sheets of paper. We looked around for admin softwares until we came across Mymusicstaff. It is not cheap, but worth every penny. It makes running our school so professional and easy, and no admin errors occur as everything is done on the same platform, from timetabling, room allocation to invoicing and tutor reports etc. Communication and payroll are two additional features which are amazing. Tutors take attendance, which determines their payroll, and they can easily send messages to us and the parents / students which we can review and access. Absolutely wonderful system, we are so glad we found it!

Cons: The only thing is that the price per month is steep if you have multiple tutors. It's not a flat rate or per pupil but instead per tutor. This means that some tutors, who only have one or two pupils, cost us quite a lot.

Overall: Admin, payroll, professional appearance - overall the absolute best headache-relieve I could possibly have imagined!

best time saver for my studio!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: automatic billing feature!!!!! this saves me countless hours and headache each month when billing time comes around plus it guarantees that I will get paid on time

Cons: n/a They are constantly improving the program and this program meets all of my business needs. Only one suggestion would be to create a way to list waiting list and leads by the date they inquired or were added to the wait list. That way when a student drops I can easily locate students in the order of their inquiry or in the order of the wait list

Overall: CUstomer support is always prompt and thorough when answering my questions. This software has made managing a studio of 65 students/1 teacher (myself) easy and simple. Plus tracking inquiries and waiting list is simple too!

Vendor Response

by Port 443 on September 14, 2018

Hey Sharon! You can actually add a date for your waiting list and lead list. Once the dates are added you can sort them by date added. Reach out to support@mymusicstaff.com and we'll help you get that setup.

Capterra loader

Time Saver

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the look and feel of it - it is modern and sleek unlike other software I have tried. It is easy to use and customize. The features are great and it saves on time and money.

My customers can cancel and reschedule their own lessons which is a lifesaver. I can keep on top of invoicing, receipts and expenses. I can keep a record of book lending and can share files easily with customers as individuals or in groups. At the moment I am expanding my business and I would not even be able to consider this without My Music Staff.

Cons: It doesn't have an android app - which I think customers would use more as it would be quicker than on the web, plus push notifications would be really useful for being reliable and on time for me and for my customers. I hope they consider implementing it, although I do find the mobile site incredibly good.

Overall: Invoicing, billing, emailing, scheduling and accounting can take up a lot of time and My Music Staff saves time and prevents costly mistakes. I don't think I could be without it!

I LOVE My Music Staff!!!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I pretty much love everything about this software!! I've just recently started using the student portal feature and will be implementing the automatic invoicing next month, and I have had nothing but great feedback from all of my staff and students!

Cons: The ONLY thing that I don't love (and it isn't really a problem, just a tiny bit inconvenient) is that you can't change the monthly fees for all of your existing students at once when you raise your rates. You have to do each student individually. (Which is still better than other programs that I've used!)

Overall: I would highly recommend this program to anyone who is running a music studio- even if you have 10 students coming to your house! It has been a life-saver for me to keep all of my information organized and I don't think I could do what I do without it!!

Vendor Response

by Port 443 on September 18, 2018

Hey Kaylah! No need to update all of your students individually. You can actually do this in bulk with a few clicks. Reach out to our support team at support@mymusicstaff.com or click "Help" in the top right-hand corner and do a quick search for "bulk price" to find our how-to article.

My Music Staff is great

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I switched over from a competitor after months of stress and My Music Staff has been a breath of fresh air. Everything worked great and it was MUCH more affordable. The built-in website works well, the invoicing and expense software is easy to use and also very customisable (much more so than the competitor!), the newly improved repertoire function is great, the calendar is easy to use and really powerful. The student portal function is brilliant and it makes it really easy for students and parents to see what's going on. It's honestly just great. I've also been impressed with the quick and friendly responses to feedback I've given - much better than the competitor...

Cons: The milage tracker is currently a bit limited. It's OK, it does the job, but it would be great if the software could figure out your milage automatically based on lessons that you have scheduled in your calendar. On the plus side the developers seem to be constantly improving the technology so maybe this will be improved at some point.

Overall: My Music Staff makes my life much easier. I'm really glad I started using it.

Capterra loader

Peace of mind!

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Everything organized! I have a lot of downloads and this has been a big plus for me and my studio community. And Can I Just Tell You That Collecting Payment IS Accomplished Almost By Magic! I think this is my biggest take away from this program. My bookkeeping headaches are no more!

Cons: No ability to text communique. I would love to have text option in a dropdown menu to easily text multiple families at once.

Overall: This has transformed my studio from a mess to organized! Thank you for being my fairy godmother My Music Staff! I have everything in one place: calendar, invoices, download library, expense tracking, newsletter creation and more!

Vendor Response

by Port 443 on September 18, 2018

Hey Barbara! Glad to hear we could help make collecting payment easy and keep things organized!

You can actually text your students and parents. Reach out to support@mymusicstaff.com and we can show you how :)

My Favorite Secretary

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The calendar is a Godsend. I truly could not run my studio without it. I am able to run a happier, easier, more organized studio because of this feature. In addition to the user-friendly functioning of my calendar for myself, my families are able to be completely responsible for scheduling all cancellations and make-ups for their students. This takes all of the scheduling stress off of my plate and gives them complete autonomy.

Cons: When batch-taking attendance, I can not do "present-use make up lesson" and have to do that individually.

Overall: Wonderful. I have turned on another teacher who has turned on other teachers as well. It is revolutionary in running a modern day studio. Having a service that does my calendar, invoicing, AND website? This is the secretary every piano teacher didn't know she needed.

Capterra loader

So happy with MMS

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The calendar is user friendly and turns a nightmare of scheduling into a recurring dream (and it syncs to my iPhone's calendar!! Woot!)

Cons: I would really love to have an administrator option that was clearly defined and separated all the details from teachers. I have someone in my business who doesn't teach and purely administrates and so clear definition for an administrator would be great!

Overall: Really great - my teachers really enjoy their time using the application and managing their students and the body of work for each individual. We found tax time a breeze because of the reporting function and we would love to set up PayPal too.

Great system and great service. The facebook group is a welcome feature.

Vendor Response

by Port 443 on September 14, 2018

Hey Nicholas! There is a way to limit what privileges an admin user has. Feel free to reach out to support@mymusicstaff.com and we'll coach you through it :)

Just want I needed

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How it encompasses everything I need to manage my student body in one easy to use app, like lesson scheduling, lesson reminders, billing, repertoire, downloads. I also love how it allows excellent communication between my students which is especially Importnat when dealing with parents of students. The student portal is also a fantastic feature.

Cons: I would liKe some functionality around grading student results and the ability to include technical exercises and written and aural tasks in this. This would help in preparing students for school,based tasks and external examination preparation like AMEB

Overall: This program has saved me so much time and allowed me to become more accountable and focus on the tasks of teachers rather than having to spend so much time on administration

Outstanding - would definitely recommend

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I am the Head Teacher of Creative and Performing Arts at a High School; I also run a school band program. It has been a very useful tool for admin, accountability (student and tutor logs), timetabling, lessonn reminders and also from a data base perspective. It provides a easily accessible web based platform to connect a range of people that don't always have the opportunity to meet up.

Cons: I would like to be able to forward sent emails. This is really useful when I am contacting parents about overdue fees.

Overall: An amazing program and I don't know what I would do without it.

Vendor Response

by Port 443 on September 18, 2018

Hey Kurstin! Did you know you could actually setup automatic overdue invoice reminders? No need to do it manually! Reach out to support@mymusicstaff.com and we can help you get this up and running :)

My Music Staff rules!

Sep 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that I can run my entire business from MMS and that I don't need any external invoicing system or anything else to know exactly what is going on in my business.

Cons: Learning how to use the invoicing system was an absolute nightmare trial and error and I still think it is slightly over complicated to just add something to an invoice or change something small.

Overall: I have been using MMS for the last 4 years at another school and once I started my business I knew I had no other choice because it is simply the best option available! It has saved my but with clients so many times because I can go back to notes I made about attendance and prove to them that they cancelled a lesson and therefore still have to pay. If you see students privately or run an entire school. You MUST use My Music Staff. Your life will be way easier!

Love, Love, LOVE MMS!!!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What DON'T I like?! MMS has proven itself a very affordable way for me to cut back on HOURS of administrative work each month. I appreciate the professional invoicing systems, attendance tracker, repertoire lists, Stripe payments, auto-email features, student profiles, expense/mileage logs, etc etc etc. I never want to be without this system again!

Cons: I can't name a thing :) I suppose the lag-time on the website is somewhat annoying, but that seems like a miniscule complaint, compared with the benefits.

Overall: I'm not sure what else to say...but I'll add this: My sister in law is an independent dog groomer and I've made HER such a believer in MMS, she's considering signing up for her own use (which, of course, has NOTHING to do with music). Haha! :)

Invaluable addition to my teaching business

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the fact that I can now see at a glance what my schedule for the next day or week is. Invoicing is simple, and when I come to my tax return at the end of the year it is so much easier than when I used a spreadsheet. I also keep all my student notes on the system, and share them with my students, and encourage them to log their practice and contact me during the week if they have any problems.

Cons: I would be so happy if MMS introduced a phone/iPad app rather than it being web based. I sometimes find interacting with the calendar a bit fiddly.

Overall: My Music Staff has been incredibly useful to my business, I can't see how I managed without it! It is also extremely reasonably priced compared with the competitors. Keep up the great work!

Growing Pains

Sep 14, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is very simple to navigate. The ease of navigating the tabs, and the website. Our teachers and users pick up on it quicly and the student portal and email reminders are something that all the parents love.

Cons: The more we grew, the slower the program ran. We are opver 400students and 25 teachers so that is a given. The accounting/invoice portion leaves a bit to be desired. There needs to be a way to pull actual family balances instead of basing off invoices. Inegrate the account balance with the invoices so invoices change as transactions apply would work better.

Overall: Overall it has been great. When we have issues we have found the answers in help or contacted the help desk. Replies were not always fast, but problems were solved in a realistic time that sdid not cost us money.

Vendor Response

by Port 443 on September 18, 2018

Hey Tammy! The size of your studio shouldn't have an impact on performance. Reach out to support@mymusicstaff.com with what you're experiencing and we can lend a hand!

Best support ever!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software makes my administration of 180 students a breeze. The database and functions allow me to filter and group students easily for my school events.

But I think the most important part of any software, is that when I had a problem, I would contact Mymusicstaff folks and they would be on the ball, helping me to solve the issue. Timely and effective support from the Mymusicstaff folks makes me look very good with the parents!

Cons: I don't really have anything I dislike about this software. In fact I highly recommend this to many of my friends.

Overall: I need timely responses when parents tell me a problem they faced using the software, and I can't solve it. The staff has been very quick to respond and solve my issues.