# Page 15 | My Music Staff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is My Music Staff the right Music School solution for you? Explore 755 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148451/My-Music-Staff/reviews

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My Music Staff

4.8 (755)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of My Music Staff

## Showing most helpful reviews

Showing 351-375 of 755 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NH

Noelle H.  
Owner/Instructor  
Music  
Used the software for: Less than 6 months

### "My Music Staff has been wonderful!"

September 15, 2023

4.0

Overall I am thrilled with My Music Staff. I wish I had known about it sooner.

Pros

My Music Staff helped me make my business more professional and functional. I love that the web site is included and was so easy to set up. I love being able to do auto invoicing and to have so many options for the many needs of my students and for myself!

Cons

Getting set up was difficult because there were so many working parts, but the staff were so helpful and patient in walking me through it!

Review Source

BS

Brittany S.  
Teacher and Founder  
Music  
Used the software for: 1-2 years

### "Thank You My Music Staff! "

September 22, 2023

5.0

Pros

It shows my monthly earned income and tracks what I will make!

Cons

I wouldn’t change anything! I find the platform very user friendly!

Review Source

LH

Leigh-Ann H.  
Associate Product Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Life with out MMS would B flat"

September 13, 2018

5.0

So receptive and constantly adding features. My business wouldn't be the same without it.

Pros

My music staff is a lifesaver! They literally have thought of everything. I just started using it about a year ago and I am constantly discovering new features. From helping organize my taxes, keep schedules in multiple studios, multiple teacher pay rates, I could go on and on. We offer both music and language classes. MMS is as useful to my language staff as it is to music. This could be used for many different types of service businesses.

Cons

Maybe a better tutorial? Honestly not much!

Review Source

Response from Port 443

September 18, 2018

Hey Leigh-Ann! Thanks for your kind words! If you found any of our how-to articles lacking, we want to know about it! You can send an email to support@mymusicstaff.com and our team will do their best to improve it :)

JM

Jacob M.  
Owner and Manager  
Music  
Used the software for: 6-12 months

### "A phone APP"

April 12, 2023

4.0

Pros

its nice but sometimes tedious to make changes across multiple families

Cons

there is no phone app for this. As I am always on the go I have to constantly login on my phone, it would be nice if you guys made an app for iPhone

Review Source

SA

Shane A.  
manager  
Music  
Used the software for: 6-12 months

### "My Music Staff Review"

March 29, 2022

5.0

Overall the transition to MMS has been great. I'm really enjoying using the platform

Pros

Sending lesson assignments is great and works much better than my previous platform.

Cons

The payment system is a little confusing

Reason for choosing My Music Staff

Recommendation from other teachers

Switched from

[TeacherZone](https://www.capterra.com/p/180298/Teacher-Zone/)

Unhappy with Teacher Zone

Review Source

Ruthie S.  
Founder & Owner  
Music  
Used the software for: 1-2 years

### "Excellent studio management tool!"

September 12, 2018

5.0

The way each element works together in one place helps keep my own work focused and tidy. The one time I needed tech support over the last year +, the team was quick & professional

Pros

New Student registration connects directly with the Calendar, Invoicing, and Practice Log Student Portal.

Cons

Looking for a direct chat function back to teacher for questions and brainstorming

Review Source

Jessica P.  
Independent Music Professional  
Performing Arts  
Used the software for: Less than 6 months

### "Essential Time Savings Tool"

September 12, 2018

4.0

The software is highly customizable. This is wonderful because the program can work for many different kinds of studios. But you do have to spend some time setting it up and tweaking the settings. When I first implemented, it took about 2 months before I had everything set up and working right. Somestimes I have to dig through the help menus for a while to find what I need. But the costomer service is great. They have bailed me out on several occasions.

Pros

My inbox used to be full of emails from parents asking for reschedulings and make-ups. Now they handle it themselves from the website. Likewise, I used to spend hours every month on invoicing. Now it's all automatic. The time hours of saved time more than make up for the monthly user fee.

Cons

A real app would be amazing. I appreciate that the site is mobile-friendly, but I know the parents I work with would appreciate an app, especially the ones who are not iPhone/Safari users.

Review Source

IJ

Isaac J.  
Director  
Education Management  
Used the software for: 1-2 years

### "An extremely high value product"

November 13, 2018

5.0

My Music Staff has become indispensible and almost makes life a breeze. Accounts, invoicing and lesson management, notes and plenty more are brilliant. If they can upgrade some and smooth a couple of other areas I'd gladly pay more.

Pros

After trying a number of other systems which felt like a real pain, I must say I can't find a system anywhere near as good for even double the price. There's a learning curve but it's really nothing like many others out there. TOP PROS: - Invoice for a period for all students in one hit and then email in one more. - Calendar view is powerful: attendance, great filtering by student/teacher/and many more - Setting up lessons is a breeze with conflicts detected automatically (although I wish it picked it up conflicts before pressing save, saving me a click-and-loading cycle) - Love the ability to clone days, run indefinite recurring group lessons with blocked out dates - Account management is brilliant too with a running list of billables and balance at any particular date - Sign up form is embeddable - SMS support mostly great - Notifiations to clients are great

Cons

SMS INTEGRATION IS PATCHY - Fantastic for e.g. deleting a day. Except to send SMS messages needs to be activated in each profile manually which is slow - can't be turned on by default either - If the student doesn't have SMS turned on they don't get sent - Deleting lessons obscures the account: there is no longer record of that lesson even if it was previously included on an upfront invoice. - Marking a teacher absent is ideal EXCEPT there is no option to SMS all students without activating the feature in each individual profile first. NO SECOND FORM Other than the signup form - you need another service to handle this LEAD MANAGEMENT - No real (even simple) LMS, need another system. hello double handling data - Can classify as "lead" but then they can't book an open lesson. They need to be "Active" to do that, which is confusing because then they're "current students" which they aren't. It would be nice if leads could be added to lessons, then be automatically converted (semi-workaround via Student view sorting) INVOICES - need more templates & automation for outstanding, reminder before due, overdue, overdue 7/14 days - XERO integration please! NO STOCK MANAGEMENT - No stocking books to smooth the process. To sell, a manual entry for every book sold is required. No prefill or stock - I've stopped selling books because of this ATTENDANCE - For group lessons needs optimising too many features has bloated the process & created too many loading panes

Review Source

Jason B.  
Co Owner  
Music  
Used the software for: 1-2 years

### "My music stuff makes My music business so much easier"

September 12, 2018

5.0

Pros

I like that I can use PayPal pro and the invoices get sent out automatically, every Monday. My parents love it because they never have to remember a check or cash. They really love the lesson notes they get every week.

Cons

I would like to see how much money I make every week rather than monthly and yearly on the home screen.

Review Source

KK

Kiley K.  
Piano Teacher  
Music  
Used the software for: 2+ years

### "My Favorite Secretary"

September 12, 2018

5.0

Wonderful. I have turned on another teacher who has turned on other teachers as well. It is revolutionary in running a modern day studio. Having a service that does my calendar, invoicing, AND website? This is the secretary every piano teacher didn’t know she needed.

Pros

The calendar is a Godsend. I truly could not run my studio without it. I am able to run a happier, easier, more organized studio because of this feature. In addition to the user-friendly functioning of my calendar for myself, my families are able to be completely responsible for scheduling all cancellations and make-ups for their students. This takes all of the scheduling stress off of my plate and gives them complete autonomy.

Cons

When batch-taking attendance, I can not do “present-use make up lesson” and have to do that individually.

Review Source

Leesa W.  
Travel Agent  
Performing Arts  
Used the software for: 2+ years

### "My Music Staff!"

September 12, 2018

5.0

Pros

With my ever changing scheduled, it helps keep student payments SO easy to track

Cons

There is a lot that I don't use as I have a smaller studio - but its not really a con

Review Source

MR

Mark R.  
Instrumental Tutor  
Primary/Secondary Education  
Used the software for: 2+ years

### "Just want I needed"

September 15, 2018

5.0

This program has saved me so much time and allowed me to become more accountable and focus on the tasks of teachers rather than having to spend so much time on administration

Pros

How it encompasses everything I need to manage my student body in one easy to use app, like lesson scheduling, lesson reminders, billing, repertoire, downloads. I also love how it allows excellent communication between my students which is especially Importnat when dealing with parents of students. The student portal is also a fantastic feature.

Cons

I would liKe some functionality around grading student results and the ability to include technical exercises and written and aural tasks in this. This would help in preparing students for school,based tasks and external examination preparation like AMEB

Review Source

Nicole B.  
Music Educator  
Music  
Used the software for: 1-2 years

### "Great program!!"

September 12, 2018

5.0

Overall great experience! Great support staff!

Pros

The value and peace of mind it gives me in auto billing all my students.

Cons

Sometimes there’s technical issues that arise and it can be almost too specific to fix them. Also I dislike when I make a custom price and it retro bills a regular payment way after a month has been paid for.

Review Source

AP

April P.  
Music Instructor  
Music  
Used the software for: 6-12 months

### "Great Cost-Effective Tool"

April 10, 2021

5.0

My overall experience with using My Music Staff has been good and worthwhile to me. I would like to have phone contact with a representative.

Pros

I like the price and the ease in which I can schedule and record lesson assignments online. I also like the ability to send mass emails to my students as well as the ability to upload documents and videos and specify who has access to the items I upload.

Cons

I was not able to figure out how to create invoices for the billing schedule that I employ. (I charge students by the month for weekly lessons.). I was not successful in getting through to anyone in customer support who would talk to me directly to help me with correctly setting up my invoices/billing through the site.

Review Source

Response from Port 443

April 14, 2021

Hi April! Thank you for leaving a review for My Music Staff :) Sorry, you haven't been able to connect with anyone on the support team. I've passed along your information and someone will give you a call today!

MM

Megan M.  
Voice teacher/owner  
Music  
Used the software for: Less than 6 months

### "Great program!"

August 22, 2019

5.0

Pros

This program is so helpful in keeping me organized. I used to lose track of all my invoices and payments and would wind up invoicing people more than once or after they already paid. With this software you can apply a default price for each student as well so you don’t have to manually make the invoices every month, the program does it for you. It was also difficult to keep track of when lessons were using just my phone calendar. With this program I can schedule recurring lessons easily, keep track of make up credits and make up lessons, holidays and days the studio is closed. So far I haven’t gotten the parents totally using the program to check on the calendar but I intend to encourage them to do so. I used to do paper calendars and it was very confusing and not everything would fit. The message feature is also great - I open up a new message to my student during their lesson and as I assign them things to practice over the next week I type it in the message and then send it to them at the end of the lesson. You can also attach files so sometimes I record warmups or music and attach it so they can practice with actual music. Can’t say enough about how great this program is or how helpful it has been, not to mention the reasonable cost.

Cons

I find the expenses and revenue tab a little difficult to navigate but I’m still getting used to it. I have had a little bit of trouble getting used to invoicing as well because I’m used to automatically entering the cost in each invoice, but once you get used to it it’s very easy.

Review Source

RP

Rebecca P.  
Owner/Instructor  
Music  
Used the software for: Less than 6 months

### "Tons of Features"

September 20, 2023

5.0

I have had excellent help from customer service and am currently using the software for my studio with great results.

Pros

My Music Staff has everything I need to run my music studio. The set up was easy, and the tools are there that I need to do my job quickly and efficiently.

Cons

It takes some time to get to know where all of the tools are located.

Reason for choosing My Music Staff

My Music Staff had more of the options I was looking for, was the easiest to use and wasn't overly burdensome with set up.

Review Source

MG

Melissa G.  
Music Teacher  
Music  
Used the software for: 6-12 months

### "Best Customer Service"

February 3, 2023

4.0

Pros

I haven't used the software for very long, but I love the Customer Service. I often need help with learning different aspects of the software I haven't used before. When I call, they answer the phone almost immediately and I don't feel rushed as we work together to find a solution. The person helping me has always been very knowledgeable and extremely patient and kind. It's so refreshing to get help from a human who speaks English and not trying to text or message a computer to find my solution. I highly recommend this service.

Cons

The billing has been confusing. I'm still trying to figure out the best way to handle it, but that's the main reason I wanted to use the software. I'm sure I will figure it out and make my business much easier to handle.

Review Source

Chris S.  
Trombone Instructor  
Education Management  
Used the software for: Less than 6 months

### "The Best Resource Available for Private Music Instructors"

September 14, 2018

5.0

Pros

The ease of using this website is a huge selling point! I’ve tried other websites designed to help music teachers, and My Music Staff is the best I’ve tried. Changing lesson times/days, adding notes on the previous lesson, logging payments - this site makes it easy for me to combine any relevant information in one place for myself as well as students and parents.

Cons

The only drawback I’ve experienced has been setting up online payments through the site. My Music Staff allows you to charge an extra fee to offset the fees PayPal charges, but I’ve found it difficult to set the exact percentage in order for me to still receive the same amount I would normally receive and it ends up charging the families a lot more than they would typically spend, so I ended up disabling the function altogether.

Review Source

BM

Benjamin M.  
Executive Director  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Perfect"

April 27, 2021

5.0

It helps me organize and keep track of all our data, works in real time, I'm often updating schedules and payments, and the program responds well.

Pros

This software predicts what I might need and I'm able to utilize more functions compared to previous programs our company has subscribed to.

Cons

I don't have any problems.. maybe not charging to add more teachers.. I am constantly trying to find staff and people come and go

Reason for choosing My Music Staff

none

Review Source

Dana P.  
Piano Teacher and Musician  
Music  
Used the software for: 6-12 months

### "Puts my focus back on teaching"

September 12, 2018

5.0

I’m able to take on a lot more students because with ease as the most time consuming part of running my business is so much easier now (maintaining the books and scheduling). If you use it, it’s your best friend.

Pros

It automatically does the things I like the least about being self employed which is the invoicing and tracking of payments. Additionally I love the central database for all of their lesson notes.

Cons

I’m not able to track “other revenue” specific to performance gigs etc. on the calendar.

Review Source

HC

Herman C.  
Director  
Music  
Used the software for: 2+ years

### "My Music Staff rules!"

September 13, 2018

5.0

I have been using MMS for the last 4 years at another school and once I started my business I knew I had no other choice because it is simply the best option available! It has saved my but with clients so many times because I can go back to notes I made about attendance and prove to them that they cancelled a lesson and therefore still have to pay. If you see students privately or run an entire school. You MUST use My Music Staff. Your life will be way easier!

Pros

I love that I can run my entire business from MMS and that I don't need any external invoicing system or anything else to know exactly what is going on in my business.

Cons

Learning how to use the invoicing system was an absolute nightmare trial and error and I still think it is slightly over complicated to just add something to an invoice or change something small.

Review Source

CP

Caitlyn P.  
Private Lesson Teacher  
Music  
Used the software for: 2+ years

### "Helping me keep my sanity"

September 12, 2018

5.0

MyMusicStaff has been helping me keep it together since moving to Texas to teach private music lessons. Down here, it is very common for teachers to have 30+ students and MyMusicStaff is the BEST software out there to juggle everything. From an easy to use calendar to automated invoicing, MyMusicStaff is a lifesaver and basically the equivalent of a personal assistant. I have recommended MyMusicStaff to everyone I know and will continue raving about it!!

Pros

This software is easy to use, very aesthetically pleasing, and an overall lifesaver for teachers juggling many students.

Cons

There’s nothing I dislike about the software.

Review Source

KB

Kurstin B.  
Head Teacher Creative Arts  
Education Management  
Used the software for: 2+ years

### "Outstanding - would definitely recommend "

September 13, 2018

5.0

An amazing program and I don't know what I would do without it.

Pros

I am the Head Teacher of Creative and Performing Arts at a High School; I also run a school band program. It has been a very useful tool for admin, accountability (student and tutor logs), timetabling, lessonn reminders and also from a data base perspective. It provides a easily accessible web based platform to connect a range of people that don't always have the opportunity to meet up.

Cons

I would like to be able to forward sent emails. This is really useful when I am contacting parents about overdue fees.

Review Source

Response from Port 443

September 18, 2018

Hey Kurstin! Did you know you could actually setup automatic overdue invoice reminders? No need to do it manually! Reach out to support@mymusicstaff.com and we can help you get this up and running :)

VR

Verified Reviewer  
Private Music Instructor  
Music  
Used the software for: 1-2 years

### "A Treat to Use!"

September 12, 2018

5.0

Pros

I like most the fact that all student information can be put right on the calendars and in student files for reference. It makes things very accessible.

Cons

The least attracftive feature is that I, sometimes have to bring up two screens to crosscheck information; but I can live with that.

Review Source

TN

Tammy N.  
Lesson Coordinator  
Music  
Used the software for: 1-2 years

### "Growing Pains"

September 14, 2018

4.0

Overall it has been great. When we have issues we have found the answers in help or contacted the help desk. Replies were not always fast, but problems were solved in a realistic time that sdid not cost us money.

Pros

It is very simple to navigate. The ease of navigating the tabs, and the website. Our teachers and users pick up on it quicly and the student portal and email reminders are something that all the parents love.

Cons

The more we grew, the slower the program ran. We are opver 400students and 25 teachers so that is a given. The accounting/invoice portion leaves a bit to be desired. There needs to be a way to pull actual family balances instead of basing off invoices. Inegrate the account balance with the invoices so invoices change as transactions apply would work better.

Review Source

Response from Port 443

September 18, 2018

Hey Tammy! The size of your studio shouldn't have an impact on performance. Reach out to support@mymusicstaff.com with what you're experiencing and we can lend a hand!