# Page 3 | My Music Staff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is My Music Staff the right Music School solution for you? Explore 755 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148451/My-Music-Staff/reviews

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My Music Staff

4.8 (755)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of My Music Staff

## Showing most helpful reviews

Showing 51-75 of 755 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JG

Jenaye G.  
Director/Owner  
Performing Arts  
Used the software for: 2+ years

### "Fantastic Program"

September 15, 2023

4.0

It's fantastic. I love that there is never any bugs in the system. The fact that I can rely on it to perform the way intended is worth everything to me.

Pros

The flexibility and customization features stand out the most. Many businesses have slightly different approaches to the way they run their businesses and I have never found a circumstance where the needs of my businesses quirks were able to be implemented. It's very easy to use, understand and has always been exceptionally reliable. I rarely come across a bug in the system.

Cons

I don't really dislike anything but I also don't use the invoicing portion of the system as I don't invoice clients. I do direct debit.

Reason for choosing My Music Staff

After I switched to teacher zone I moved back to my music staff because teacher zone was not reliable and had too many bugs. Honestly. I loved their combination of features better but the ease of use and reliability provided provided by my music staff was better.

Review Source

JW

Jeff W.  
Music teacher  
Music  
Used the software for: 1-2 years

### "What a great program! I love my Music Staff!"

September 17, 2023

5.0

They have been helpful, quick to respond to ideas and questions and very professional. I believe it is a game changer for music teachers.

Pros

I like it all. Some great things are how easy it iOS for students to register, see the Cala far and notes from the teachers. They can log practice time and get to the online resources easily. I like how you can put them in groups and give access to groups on certain folders based on their group.

Cons

There isn’t much that I don’t like about my music staff.

Reason for choosing My Music Staff

Ease of use. It’s way better than google sheets.

Review Source

ED

Emma D.  
Piano and Vocal teacher  
Music  
Used the software for: 2+ years

### "Highly recommend "

September 17, 2023

5.0

I love it. It takes so much stress out of my job. So convenient and such a time saver (when connectivity is good).

Pros

Convenience. A one stop administration platform.

Cons

I work from a place with poor connectivity so I think it would be helpful if it was in an app and all the info just stored on my phone through the app. Sometimes I can access info when I need to because of this.

Review Source

SH

Suzanna H.  
Owner  
Fine Art  
Used the software for: 2+ years

### "Long Time User"

September 15, 2023

5.0

Very happy!!!

Pros

I enjoy that I can schedule students, personal and professional on my calendar. The automated system for reminders and invoices are a Godsend and I couldn’t live without it! 8+ years of using MMS and it’s been a game changer.

Cons

The updates, it’s not super user friendly and I have to go through trial and error to understand the new features vs having a clear explanation of things that changed. The site does trip up at times and doesn’t show what I am looking for, like the calendar won’t open to the following week and I’ll have to try multiple times.

Reason for choosing My Music Staff

It’s reliable and long term for me and my small business.

Review Source

LW

Lydia W.  
Director  
Music  
Used the software for: 1-2 years

### "MMS has helped manage my workload and taken the stress out of my bookwork."

September 17, 2023

5.0

It's easy and quick to email lesson notes to parents and students. No excuses for not knowing what to practice!

Pros

MMS has simplified my admin by a huge amount. There are loads of features that I use daily, and more that I haven't explored yet.

Cons

It is only set up for individual, regular students. You can add students to a group, but you can't then give individual feedback (unless things have changed since I last tried to use that). You can't bill anything unless there is a person set up in the system. I provide accompaniment services as well as tuition, but I can't use this system to bill my one off accompaniments; I have to create a profile, then add them to the calendar, and only then can I bill them. I'd like an option to create a charge/invoice without a client being attached to that. I've worked around this by creating a fictional student named "Rehearsal" who gets billed for every accompaniment, and if I need to email an invoice rather than just adding it to my income stream I go in a change the individual email.I'd also like an auto reminder system for overdue invoices so I don't have to go in manually to see who hasn't paid. I do like that there are templates for invoices and reminders.The other feature I'd use every day if it existed would be the ability to create a lesson plan for individual students that they cannot see until I publish it. I lesson plan sometimes several days in advance and like to edit it to become their lesson notes. I can review previous lesson notes but if I edit it it is immediately able to be seen by them.

Reason for choosing My Music Staff

MMS was set up specifically for my industry, and compiles several features into one product. Not just for accounting, the online uploads are something I'm starting to use more and more, and the lesson notes email system I use every day.

Review Source

AF

Anna F.  
Owner  
Music  
Used the software for: 2+ years

### "Essential to my Online Teaching Studio!"

September 15, 2023

5.0

Overall, I love My Music Staff, and consider it an essential part of my business.

Pros

I love that My Music Staff integrates my Studio Calendar, my billing, and allows me to track my income and business expenses. Having all of that in one location saves me so much time when doing my taxes each year!My students find it very easy to work with when they need to swap out their lesson time occasionally.

Cons

It took me a while to understand some of the details of the invoicing process. There are still times when the charges are not what I expected them to be.

Review Source

TIB

Tania Iris B.  
Owner and Music Instructor  
Music  
Used the software for: 1-2 years

### "Easy to use Music Studio Software for Private Studio Owners!"

September 15, 2023

5.0

When I started my music studio, I was doing everything with Google forms, docs, and organizing everything on an outsourced web site developer. But my music staff can provide everything that a music studio needs which is an amazing benefit. That way everything is in one place, it isn’t scattered everywhere, and I can bring is to a business owners mind.

Pros

When I was looking for a music studio software, that tracked attendance, registration, easy to use, Calendar, and a payment system, my music staff was available and able to do that! It is very easy to use, and makes my job as a music, studio owner very easy!

Cons

Even though my music staff has a lot of amazing features, some features I would love to have are creating forms, detailed lesson progress, so that the music teacher can easily track the progress of the students, and payroll in the system instead of using an outside source. I know the last one might be a challenge but it would benefit Music studios soo much to have everything in one place.

Review Source

CR

Clemency R.  
Music Teacher  
Music  
Used the software for: 2+ years

### "My music teaching best friend - changed my life"

September 23, 2023

5.0

Every aspect of my music teaching life has been made better since I discovered MMS. I hate subscription models but this one is a winner; worth every penny in professionalism, time saving and peace of mind.

Pros

I discovered MMS when covid hit. It has been a god send. The monthly fee is more than saved in the time I save and what I offer to my pupils. The calendar means I can check my day at a glance despite several teaching venues which I can colour differently. Billing pupils is so easy and keeping track of their accounts is a doddle as MMS does it all for me. I log notes during the lesson which I send to parents or pupils, or both, at the end of the lesson by clicking a box. When it comes to the end of the tax year, I press a couple of buttons and there is my income and expenditure. I appear more professional to my customers and my working life is more streamlined and efficient.

Cons

Very minor gripes like being limited as to the email I can send with an invoice. I like to customise the invoice email based on school or private teaching. Whilst I can do this by changing the invoice or invoice reminder default emails, I can’t use any others so have to change the emails repeatedly by the time I invoice everyone.

Review Source

KH

Kathryn H.  
Piano teacher  
Music  
Used the software for: 2+ years

### "Game changer"

September 23, 2023

5.0

Excellent - wouldn't hesitate to recommend.

Pros

I honestly wouldn't be able to do this job without Mymusicstaff. It's works like a well oiled machine with everything linking in. On the odd occasion I've needed technical support, this has been easy and timely.

Cons

Literally can't think of anything - all I need is included.

Review Source

SA

Sophia A.  
Piano Instructor  
Education Management  
Used the software for: 6-12 months

### "Great product for a piano studio"

September 22, 2023

5.0

MMS is a great product. I'm thrilled I found it. It's cheap, easy, visually appealing, and all-in-one program. Couldn't ask for more. Might be interesting to see if a studio sells products if something like that could be incorporated into it as well.

Pros

I like that it is an all-in-one product. In my other business, I had to have five different products to manage everything. I also enjoy that you can see the balances owed right on the home screen so that I don't have to go looking for it or forget about it when student shows up.

Cons

I wish that when you open to take attendance on a lesson that the notes of the lesson and the attendance/payment were in a horizontal space instead of vertical, so you could see it all at once, then the previous lesson notes could be in a row beneath it. The calendar could resize too to fit the screen so we don't have to scroll through the whole thing. More opportunities to try the features. There are so many features and I have no idea how to use them or even get started. I've tried looking up tutorials, but they're very generic and not sure how to fit them to my studio. It's also hard to get students to practice. On the student side, could there be an opportunity to motivate kids to practice? Like... for every 10 mins they practice they get points and they can build those up at their studio for a prize (presented by the teacher?) Or even do more of a community thing where the whole studio group of students works to get 1 big prize for the studio from MMS?

Review Source

TB

Trish B.  
Accounts Receivable / Marketing  
Music  
Used the software for: 1-2 years

### "Highly recommend! "

September 22, 2023

5.0

Overall, I am so glad we made this shift to MMS, we have been able to focus on interacting with our employees more about teaching music and less about the business of it. It has freed our time up to work on growing our business.

Pros

We have cut our time spent tracking attendance and therefore invoicing by 75% It’s really easy to use and customer service has been impeccable. They are quick to respond and helpful when they do. Plus there is a Facebook group available for community - other users of MMS where often answers are found with a quick search in the group

Cons

I do wish there was an app currently available, but the website functions great on my mobile device in the meantime.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

MMS is tailored to music lessons and we cut having to enter info from Calendar to spreadsheet to invoice…to now just a click of a button. Auto invoicing is much easier with MMS

Review Source

LL

Libby L.  
Vocal Coach  
Entertainment  
Used the software for: 2+ years

### "My Music Staff for the Sole Studio Owner"

September 23, 2023

4.0

Very convenient and helpful for my business.

Pros

My Music Staff was a game changer for me in terms of managing multiple clients, classes and locations that I work from. It helped me to consolidate my calendar, my billing and payments, my class notes and all my files for online lessons. Overall it's a great platform if you would like to consolidate all your client information and manage your studio well.

Cons

My only criticism is the amount of upgrades lately and there is not indication of what will change when you're asked to upgrade. I would love to go back to the old model sometimes because I miss the student notes being visible instead of an attachment. I also don't like that if I have a missed class I cannot add payment to the note, I have to go in separately and add the payment from billing. Otherwise I have no complaints.

Review Source

DN

Debbie N.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My Music Staff from a Person who is not techie"

February 1, 2023

5.0

The problems solved by using My Music Staff include: 1. Streamlining the administrative processes of teaching music. 2. Automating lesson scheduling, billing, and invoicing. 3. Keeping track of student progress and attendance. 4. Reducing the time spent on administrative tasks. The benefits of using My Music Staff include: 1. Increased efficiency and productivity for music teachers. 2. Improved communication between teachers and their students. 3. Easier access to resources, such as music theory and practice materials. 4. Increased visibility into student progress and performance. 5. The ability to customize the system to meet individual teaching needs.

Pros

\- My Music Staff allows users to manage their music teaching business from one convenient location. - It is easy to use and navigate, with an intuitive interface.- My Music Staff provides great customer support and they have a wide variety of features such as scheduling, invoicing, and communication tools.- It offers a comprehensive range of features and is constantly being updated with new features.

Cons

Some users have reported that the customer service can be slow to respond.- Reports can be difficult to generate.- There are some limitations when it comes to customizing the look and feel of the website.

Review Source

HB

Hope B.  
Owner  
Performing Arts  
Used the software for: 1-2 years

### "Hope Bleakman Review- Can’t live without My Music Staff!"

September 22, 2023

4.0

Again, the website feature has helped me secure a lot of free trials after I created a book your free trial page. Seems small but families have responded really well to it and with a little playing around it was really easy to make and turn the ‘contact us’ page into a book a free trial!

Pros

It’s though to pin point, but I think my favourite is the website feature, I absolutely love I have this under one roof and how I get a notification new families have signed up and they’re already in the system. Once you get to learn the website feature you really can make it your own, im actually proud of the website I’ve been able to build through My Music Staff!

Cons

It would be great if when parents are signing up their child that they have the option to select what classes they’re enrolling in and the system automatically puts them into those correct classes on the calendar. - Another great featre is if there were more ways to pay online other than PayPal, if parents could click pay now and enter their card details and funds get deposited into the business account that would be a life changer- or if somehow my music staff was partnered with after pay for families to pay their invoices in instalments… I know a few families would opt for that option!- ultimately helping small business get paid on time and not having to chase invoices! I’m in Sydney Australia and I know my families wouldn’t opt for PayPal unfortunately. Also an app would be perfect!

Reason for choosing My Music Staff

Honestly, from the price point. I was still new (and still am) into my business and it was important to me to have something that wasn’t over priced especially as I was transitioning from excel spread sheets!!… then tried Dance Biz and wasn’t long until I stopped that. The price intreiged me and after doing the free trial I was so pleased with how easy it was to navigate and pretty much offered me everything I needed for my small buisness.

Review Source

RS

Renee S.  
Business Owner & Educator  
Music  
Used the software for: 6-12 months

### "My Music Staff is like having a staff!"

September 22, 2023

5.0

It's a good studio management tool. My parents don't take advantage of the features that are available to then, but, that's okay. Mine is a small studio.

Pros

The schedule is easy to set up and manage. Tracking attendance and sending lesson notes is straightforward and easy. Communicating with families is also easy. Invoicing is straightforward, but doesn't allow me to set up a percentage per student for the ach fees I have to charge for those students whose lessons are paid for under a state education program.

Cons

Bank fees for those students who pay online are easy. Other fees, especially those that are percentages of the invoice are not accommodated, subsequently, I literally have to manual create invoices for 85% of my students every month.

Alternatives considered

[Duet](https://www.capterra.com/p/276718/Duet-Partner/)

Reason for choosing My Music Staff

I selected My Music Staff over Duet Partner due to cost, primarily.

Switched from

[Duet](https://www.capterra.com/p/276718/Duet-Partner/)

Cost

Review Source

SP

Steve P.  
Director  
Education Management  
Used the software for: 2+ years

### "Best Studio Assistant"

September 22, 2023

5.0

Overall, my experience has been excellent. The program is an essential part of my operation. When there is a problem, support staff are fast and friendly.

Pros

The calendar is my favourite feature, but it's more than that. It's how all the additional features work together with the calendar for efficiency and organization. Without My Music Staff, I would not be able to keep up with the number of students my school now has.

Cons

The only thing that comes to mind is how make-up lessons are recorded under teacher payroll when a substitute teacher is involved. The original teacher is given the income from a cancelled lesson instead of the substitute, but is corrected only if the substitute teacher gives a make-up lesson. The substitute should be the one being compensated regardless.

Alternatives considered

[Jackrabbit Music](https://www.capterra.com/p/168245/Jackrabbit-Music-Online-Music-School-Management-Software/)

Reason for choosing My Music Staff

My Music Staff was far more user-friendly

Review Source

Susan E.  
Piano Teacher  
Music  
Used the software for: 2+ years

### "I couldn't teach so many students without My Music Staff"

September 12, 2018

5.0

As I wrote above, all the administration and accounting is taken care of, leaving me time to teach more students and more hours. I also appreciate the responsive staff, who have always taken care of any wrinkles in the system or any of the problems I might be having within a very short space of time.

Pros

It covers every single part of running a successful teaching practice. It takes care of my scheduling, it streamlines weekly practice assignments, it has a practice log for students, it lists repertoire completed and ongoing with performance dates, it keeps my accounting in order, it makes my income tax return easy, it gives out student tax receipts, it lists student names and addresses so families can contact each other if they need to exchange lessons, it handles lesson cancellation and make-up lesson registration without my having to be involved, it makes emailing notices a piece of cake, and......... I could go on and on. It even has features that I hadn't thought of to make my life as a piano teacher easier and also better organized. Unlike any other online service I've ever used, whenever there's a question or problem, the support staff answer and solve it within 2 or 3 days. They have even redesigned parts of the program when I've raised a problem. The staff at My Music Staff are dedicated to providing us with the best program possible, and review and update features on an ongoing basis. Without My Music Staff, I couldn't possible have taken on the high number of hours of teaching I now enjoy. Time spent on administration is now minimal, and I can spend my time doing what I really love - teaching!

Cons

Very small little things that I haven't even bothered to message in. One is that the assignment notes are linked to the name of the event, so when for example Lucy comes for an extra lesson, which is ID'd as an extra lesson, the practice notes will transfer from Lucy's last extra lesson, not from her last regular lesson. Similar thing happens when the student comes for a make up lesson - the notes that come up are from their last make up lesson, which might have been six months ago. I have to go in to the last regular lesson, copy, then back to the make up lesson and paste. Then do the same thing again to transfer the notes from the make up lesson to the NEXT regular lesson. The second thing that comes to mind is that students cannot enter their repertoire themselves, unless it's already on the studio list of repertoire. But I can see that it's probably been changed this way to rule out mistakes the student might make (spelling, opus number, length of piece etc.) I can't think of anything else. Oh yes - I don't really like having to go to Facebook if I have a question. I preferred getting an answer from the support staff, rather than multiple suggestions as to how I might.......... from other users.

Review Source

Response from Port 443

September 18, 2018

Hey Susan! Thanks for the great review. Right now, you have "Find past lesson notes for events in the same Event Category only" enabled. Here's how to change that: 1. Click "Settings" in the top right-hand corner and select "My Preferences". 2. From the "Personal" tab, scroll to the very bottom. 3. Uncheck "Find past lesson notes for events in the same Event Category only". 4. Click "Save". Now, the lesson notes will copy forward from their last lesson regardless of the event category :)

BW

Benjamin W.  
Teacher  
Music  
Used the software for: 6-12 months

### "Essential for every Music School"

September 15, 2023

5.0

I have automated many of my processes, especially the invoicing and follow-up tasks which were previously time-consuming to handle manually. My experience with My Music Staff has been highly positive and I would recommend it to all my fellow music teachers.

Pros

This platform offers a wide range of features that cater to all my teaching and student organization needs in one place. I particularly appreciate the calendar, attendance, and invoicing system, which have significantly automated my manual processes, saving me a considerable amount of time.There are lots of features which cover all of my needs for teaching and organising students in one place, I like the calendar feature, attendance, and invoicing system which really automated a lot of my manual processes and saves lots of time.

Cons

It would be beneficial to update the appearance of the platform and have a corresponding mobile application. Additionally, adding more features to the calendar, such as the ability for parents to switch lesson times with other parents, would be useful. It would also be helpful to have features that allow me to monitor my students' progress, reward positive behavior, and discipline negative behavior. Currently, I am using Class Dojo for this purpose, but integrating these features into My Music Staff would be ideal since Class Dojo is not directed for use by music teachers.

Review Source

VR

Verified Reviewer  
private music teacher  
Music  
Used the software for: 6-12 months

### "Excellent tool"

September 22, 2023

5.0

Pros

My Music Staff provides a clear value for the money. The ease of scheduling and tracking income and expenses has made a huge difference in my productivity. More time is spent on teaching (and earning), far less on administration.

Cons

The single-day view on the calendar needs improvement. Currently, it divides lessons by location. This makes sense for a multi-teacher studio. However, for one teacher who is moving between locations, it's really confusing. Sometimes I just need to be able to look QUICKLY and see the day's lessons, not have to jog back and forth over three columns.

Alternatives considered

[Fons](https://www.capterra.com/p/171305/Fons/)

Reason for choosing My Music Staff

My Music Staff offers far more value for the price point. Other products were more expensive, sometimes offering tools I choose not to use; sometimes note. My Music Staff was the Goldilocks tool: just right.

Review Source

Kandice I.  
Director  
Education Management  
Used the software for: 1-2 years

### "My Music Staff - I couldn't have done it without you!"

September 13, 2018

5.0

My Music Staff has changed my home studio into a professional, online, organised, updated Music Academy! Not only has it totally managed my scheduling and scheduling for my teachers but it tracks expenses and income for tax purposes with official Tax Credit receipts that I can send from my phone! It made tax time a breeze! This software let's me seamlessly invoice books and lessons, while keeping track of missed payments with auto-invoicing and also generating professional receipts with a thank you. Parents and older students are able to cancel and reschedule lessons at their leisure (according to my policies) and re-book a time that is more convenient for them - resulting in almost no empty spots and more money in my pocket! They can also see their lesson notes and record their practice time to hold them accountable and for me to be able to peak at as well! This has resulted in more practice = better results= happier students = happier parents = referrals = home studio to Music Academy = (more $ !!!) One of my favourite features of My Music Staff is being able to upload recordings of my students for the parents and families to enjoy. No more time consuming CD's that no one can play anymore anyway. Now, they just download and have it right on their phone or PC (see "happier students = happier parents...etc.) Thank you My Music Staff for helping me to grow my business by being so organised and so very, very productive in the background! I couldn't have done it without you!

Pros

How can I possibly choose just one thing? Before My Music Staff, keeping track of missed lessons was next to impossible. I had separate notebooks and online files and word docs for attendance, lesson notes, expenses, payments for books and payments for lessons - now it's all together - neat and tidy, organised and at my fingertips (and my teachers') at the studio, at home and on the go! And that's just the beginning...

Cons

I do wish My Music Staff was setup to take Electronic Funds Transfers in Canada - as that is a new form of payment I am implementing in my school. I also would like to be able to add my business logo as a header for emails with an automatic signature. I realise I can use placeholders to do this job but it is a little laborious when you're in a rush.

Review Source

JF

Jill F.  
Billing Manager  
Music  
Used the software for: 2+ years

### "My Music Staff Falling Behind"

January 24, 2023

4.0

We've been using MMS for over 4 years now. When we first found this program it was the all-in-one solution we were looking for but unfortunately, as the years have progressed, the site has gotten much slower to work with, updates made are off-point and not helpful and the program is falling behind in offering features that are standard with others. Most noticeable is the lack of an activity feed or notification system. While other customer management and team work platforms have made this piece a base offering, My Music Staff has no way to indicate who is making changes in the database, when changes are made or a way to be notified. They occasionally roll out new features which are of little use. The Beta Attendance update, still in Beta after more than a year has more steps than the original method and makes the routine more cumbersome instead of streamlining. Despite being around since 2013, My Music Staff is still lacking an application made specifically for your phone further hindering their usability. While we'd really like to continue using this program, the lack of investment to keep up with development and customer needs puts it on the verge of being outdated.

Pros

Ease of set it and forget it weekly lesson management and invoicing for clients.Calendar is user friendly

Cons

Not responsive to feedback, input. No feed or alert for user changes in any way makes it extremely difficult to track if a teacher makes a change or someone has changed something that will impact your client's billing.The adjustments they do make seem to glitch the system at times.

Review Source

Response from Port 443

February 24, 2023

Hi Jill, we're sorry to hear you're feeling that way but appreciate you taking the time to share your feedback to help us improve! Over the past few years we've actually been rebuilding the entire platform on upgraded technology to address concerns like loading speed and modernize the layout. It's still being rolled out to our existing members, but if you don't see the banner on your homepage to upgrade just yet, we'd be happy to enable it for you so you can give it a try! If so, please send an email to support@mymusicstaff.com :) This major upgrade gives us a better foundation to add new features (like the recently added lesson note templates and auto-save lesson notes) and be able to adapt it into a downloadable mobile app. In the meantime, we did specifically focus on the mobile experience as part of the redesign so using the new version on mobile should already feel more like an app.

EL

Eugenie L.  
Owner  
Music  
Used the software for: 2+ years

### "Best shift for my company!"

September 16, 2023

5.0

Love the invoices section. I still feel the need to double check all the automatic invoices made before sending them out, but they allow me to get paid regularly with the correct amount whereas before, I relied on parents to remember to pay me and for what amount.

Pros

Before, I was planning everything through Google Calendar which was fine with a small studio. As I grew, I needed to juggle more students and this was a shift necessary to look more professional. I felt so organized once moving to MMS. I love there is a login system for the parents to use, whenever they do use it, which makes me seem professional. My most used features are student management, calendar, attendance, and invoicing.

Cons

A direct way for parents to register for specific events. I don't like needing to direct them to login, go to calendar, find the event, then click to register. Seems too much work for them and they'll never do it.

Review Source

AC

Ashley C.  
CEO  
Music  
Used the software for: 2+ years

### "My Music Staff is great!"

September 15, 2023

5.0

I've been using MMS for about 6 years and I love seeing it improve over time. My team and myself are always excited for each new update.

Pros

MMS is easy to use and easy to integrate into our business protocols. It helps tremendously in keeping us organized and limits the need for tons of paperwork and binders.

Cons

Missing Features:- Capability to take swiped card transaction- An easier way to track the difference between make-up lessons that were given due to teacher absence versus student absence in the student profile. Currently all issued make-up credits are grouped together in each student's profile, but since we have our studio policies set to where the students aren't penalized for teacher absences and they have a set limit of make-up credits they can receive for student absences per year it is very hard for us to track.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing My Music Staff

The price and the fact that it is specific to music.

Review Source

TS

Timothy S.  
Owner  
Music  
Used the software for: 6-12 months

### "Easy to Use Scheduling and Billing Program"

February 5, 2024

5.0

No complaints. I can't imagine using anything else.

Pros

Auto invoicing saves me an incalculable amount of time. The schedule layout is intuitive. Pricing is an upfront $10 per month plus $5 per staff member with zero hidden fees or costs.

Cons

I've had some very minor quality of life complaints that the support team has added to their list. I'd really like to be able to accept Venmo, which they say is on the horizon. No complaints that would actually make me stop using the program.

Reason for choosing My Music Staff

Opus1 was prohibitively expensive for us as a startup. My wife did a consult with one of their staff and had a bad taste in her mouth because of that consultant aggressively pushing her to offer substitute lessons. We are morally opposed to that idea because it breaks the student-teacher bond. If it needs to happen for a long-term medical reason, then so be it, but this consultant was adamant that we needed to use substitutes so we'd never miss out on a single dollar of profit. That's not the reason we started a lesson program at our store and it felt gross to work with a company that would prioritize profit over education in an education program.

Review Source

MO

Mary O.  
Owner/Manager  
Music  
Used the software for: 2+ years

### "Creative Souls Studio Pakenham, Australia"

September 22, 2023

4.0

Overall, I have found My Music Staff to be a simple program to use. We have a fairly large studio and I know we could never function without it. The teachers find it easy to use, and it seems to be something anyone I train can pick up quickly. I use the Facebook page quite a lot due to the time difference between Australia and Canada, and quite often find answers there.

Pros

I find new things pretty much every day that make it easier for me. I like the addition of the pencil at the top of each category, which is a great prompt.

Cons

I find the revenue section incredibly difficult to understand. I wish the day view on the calendar had a little more information. Also, living in Australia makes it hard to have any answers to questions in a timely manner. It would be great to have access to help outside of normal hours in Canada. I would also like to see Quickbooks integrate with My Music Staff.

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