# Page 4 | My Music Staff Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is My Music Staff the right Music School solution for you? Explore 755 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/148451/My-Music-Staff/reviews

---

My Music Staff

4.8 (755)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 4 - Reviews of My Music Staff

## Showing most helpful reviews

Showing 76-100 of 755 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LW

Lee W.  
Owner & Director  
Music  
Used the software for: 2+ years

### "Love MMS!"

September 16, 2023

5.0

I started using MMS during Covid and wished I'd found it so much sooner. It has made scheduling, invoicing, note taking, all so much easier and efficient. Gone are the days of forgotten books or misplaced schedules. The invoicing and reminders are huge too. Parents are much quicker to pay when they see the official looking materials that come from MMS.

Pros

I love the calendar feature, the families and invoices feature to keep track of payments, send reminders, and sort out the book fees from lesson fees.

Cons

I guess I'm not too picky as there's nothing I really don't like, usually I can find what I'm looking for after a search or contacting customer support.

Reason for choosing My Music Staff

Ultimately it was price. I couldn't afford anything more and this turned out to be the right choice!

Review Source

TT

Tracey T.  
Piano and Voice Instructor  
Music  
Used the software for: 2+ years

### "It's all handled"

September 20, 2023

5.0

I love My Music Staff and would never go back to "old school" this is the way to do your business for sure!

Pros

All of the needs of my studio are in one place and instead of paper everywhere, everything is at my fingertips on my laptop, ipad or phone. I can take all of my info wherever I go. Students, parents and myself can access and communicate through the app and it is all I need.

Cons

It has taken me a little bit to navigate the program but the videos, help site and staff have been great to help me and answer any questions that I have.

Review Source

VR

Verified Reviewer  
Eponymous Music Guy  
Music  
Used the software for: 1-2 years

### "Looks great on the website, doesn't it?"

April 15, 2022

2.0

I was SO excited to find this service. But I've been SO disappointed in them, and can't wait to transfer everything to a new service later this year.

Pros

MMS promises to handle all of your music studio needs, from scheduling to billing to communications, and indeed, it has modules for all of those plus repertory records, lending library management, downloadable/playable resources, and even mileage. So if you want software that LOOKS like it does everything, you've found it!

Cons

None of these modules seem actually to have been tested by actual music teachers. Scheduling is ridiculously complicated, especially when students want to cancel or reschedule. Billing leads to a minimum of five confused emails from parents each month because of MMS's bizarre policies regarding past-due payments and account balances. Emails cannot be sent to students and parents simultaneously—they're automatically BCC'ed, leading to confusing message threads and miscommunications. Even the lesson notes and blog features are poorly handled—they don't auto-save, so an accidental tab closure can lead to the loss of an entire lesson's worth of notes, and formatting is bizarrely non-standard. (Don't even think about cutting and pasting.)

Alternatives considered

[17hats](https://www.capterra.com/p/144328/17hats/)

Reason for choosing My Music Staff

Liked the user interface better.

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Looking for an "all-in-one" solution

Review Source

SB

Suzanne B.  
Owner/operator  
Music  
Used the software for: 2+ years

### "I couldn't do it without you!"

September 22, 2023

5.0

Absolutely fantastic! I literally could not do it with out you. Prior to lockdowns , we were in over 150 locations with 7 teachers. Without your seamless app, it would have been impossible to run the company.We are slowly building back and I'm so grateful to have your app to help.

Pros

The ability to schedule multiple teachers in multiple locations and at a glance to see where everybody is, makes it possible to run my company effectively.

Cons

Invoicing for me is challenging but my own fault because I haven't set up automatic invoicing yet...I have a feeling my life is about to change once I do.

Reason for choosing My Music Staff

na

Review Source

JP

Jessica P.  
Studio Owner and Teacher  
Music  
Used the software for: 6-12 months

### "My Music Staff Saves Me Time"

September 15, 2023

5.0

So great! It's made a huge difference in my studio.

Pros

I do not have the time to collect checks and Venmos and cash from 50 families every month. It's just me, no employees, so My Music Staff is like hiring someone to do all the tuition for me. It's made all the difference. Now I can just focus on being a good teacher and connecting with my students.

Cons

Sometimes the amount that it says I'm owed doesn't make sense to me. I may be understanding it incorrectly. It's also a bit hard to find out who hasn't paid, or who has had an issue with their card. Some cards take longer to go through, and it would be nice to have one place where I could see all of that. Maybe it already exists and I haven't found it yet.

Review Source

KS

Krista S.  
Violin and Viola Instructor  
Music  
Used the software for: 2+ years

### "Best business decision I've made for my studio! "

September 16, 2023

5.0

I'm super grateful for this company! They have been upstanding, attentive, professional... and even apologized for raising their rate for the first time (ever maybe?) Even though it was just by a few bucks... and still isn't nearly as expensive as the competition - which, in my experience, is way less functional, way more expensive and no comparison with their customer service!

Pros

The ability this website has given me to track student payments and schedules has freed up my time formerly spent on a ridiculous number of admin duties so that now I can TEACH during that time! I can't say enough how much MyMusicStaff is 1000% worth it!!! It's a no-brainer! I appreciate that they keep their prices so low (have you looked at the competition?!!), but I would honestly be happy to pay more! The service they offer my studio is absolutely invaluable. And the customer service! They are so kind, friendly, and eternally patient, lol! I'm grateful!

Cons

I feel like these guys are constantly improving the site and responding to requests for even better features... no complaints here!

Review Source

JJ

Jan J.  
Director  
Music  
Used the software for: 1-2 years

### "Just about everything I need."

September 15, 2023

5.0

I started with this as a single-teacher studio, & now have a management team & 7 teachers. It can do just about everything I can think of to help run my business, manage my teachers, & support my student families.

Pros

It's (almost) everything in one program. Calendar/scheduling, student management, teacher payroll, business expenses tracking, & even student logins for their accounts & calendars. Reliable, easy to learn. It's fantastic.

Cons

I have a hard time coming up with a valid complaint about this program. My only hope is that we can receive communications through the platform in the future, so we don't need phones & emails outside of MMS.

Alternatives considered

[Fons](https://www.capterra.com/p/171305/Fons/)

Reason for choosing My Music Staff

It had the most reviews, & mostly positive, when I first looked into it in 2019/2020.

Review Source

RR

Ryan R.  
Trombone Teacher  
Music  
Used the software for: 2+ years

### "MMS is the only way I can manage my busy teaching/performing schedule"

September 25, 2023

5.0

Very positive. I use it just about every day in my studio of 20+ students. I've shown it to several other teachers and all are super impressed with its functionality and intuitive design. I really can't imagine going back to how I used to run the studio with invoicing and sending notes and whatnot. That was a nightmare!

Pros

It's intuitive, very user friendly, easily lets me reconcile lessons & contact parents, and invoicing has never been easier!

Cons

I wish there were keyboard shortcuts in the Lesson Notes section for things like bullet points, numbers points like there are in Google Docs or Microsoft word. Small thing, but it would be great.

Review Source

KM

Kimberly M.  
Owner/Instructor  
Performing Arts  
Used the software for: 2+ years

### "Great price and amazing features"

September 15, 2023

5.0

Overall I’ve enjoyed using MMS to manage my business. The price is reasonable and the features are well constructed.

Pros

I love using MMS to keep track of students information and scheduling. The calendar is very well constructed.

Cons

There are certain aspects I don’t use due having other options that I like better. For example the online resources center and practice tracking. Great features, I just don’t use them

Reason for choosing My Music Staff

The ease of use and full scope of management options within the product.

Review Source

BR

Brian R.  
Music Educator  
Fine Art  
Used the software for: 2+ years

### "Great Music School Software"

September 23, 2023

5.0

MyMusicStaff makes the management side of my music business a breeze! This would be a hundred times more difficult without it.

Pros

I love the ease of organizing and tracking my students. I easily set up recurring time slots and set permanent weekly times for each student. I can also send mass messages and emails about recitals and news. It automatically sends invoices each month and I can customize my fees for each one if I'd like to give discounts, for example.

Cons

I wish it had an app, though the developers have been constantly updating and improving it for as long as I've used it (over two years).

Review Source

AW

Avonne W.  
Teacher  
Music  
Used the software for: 1-2 years

### "Astounding!"

September 15, 2023

5.0

This makes organization, accounting, and communication so easy.

Pros

This product does EVERYTHING I want and need it to AND MORE. The customer service is also stellar, every single time.

Cons

The only issue I experience is loading my calendar on my phone. Sometimes it will jump around on me. This is usually fixed when I reload the page.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing My Music Staff

Price and design.

Review Source

SS

Suzanne S.  
Owner/Teacher  
Music  
Used the software for: 2+ years

### "ESSENTIAL to a music lesson business"

September 15, 2023

5.0

This software saves me so much time and allows me to focus more on what I do best - TEACH!

Pros

I love that this does everything for me - online library, booking, billing, record keeping, linking to my website. I will NEVER go back to the way I used to do things.

Cons

There are a few bugs and tricky things to figure out - like setting up MMS reminders, allowing students to book during cancelled lesson slots without using a makeup credit.

Review Source

TM

Tina M.  
Business Owner  
Fine Art  
Used the software for: Less than 6 months

### "Awesome!"

June 22, 2018

5.0

Huge time saver!

Pros

For me, the best feature is the ease of scheduling lessons and ensembles. Summer is more complicated for me because family schedules are less regular. This program allows parents to check my schedule, find an open time that works for them and register for it - all with no e-mails back and forth with me! They can do this each week if they want and if something comes up and they need to reschedule, they can just do it without multiple emails. This is a huge time saver! I also really like the ease of entering payments at the lesson. I can handle this before the student leaves and put the check/cash in my wallet. Done! My old paper system seemed to take longer for me. Oh, and for scheduling ensembles, I can create an ensemble time and notify students in like 30 seconds! Then I just wait for them to register, or not. If not enough students register, I just cancel the ensemble and everyone is notified. This used to require a boatload of emails and texts. And one more thing, my summer used to be full of students forgetting to come to lessons because they don't come every Tuesday at 2pm. I was just not going to spend the time to send reminder emails to each student manually. Now, My Music Staff automatically sends a reminder email (or text) to the the student and/or parent the day before. So far, I have only had one student no show because they forgot. I don't have to feel guilty about charging for it, they were reminded.

Cons

I am getting used to the attendance pop-up. Most of my students are with me for a number of years and we always work on scales, etudes and technique pieces, and repertoire pieces. I have the books that I commonly use for scales, etudes and technique set up as Repertoire and then use the Notes to assign pages or specific pieces as well as for comments. This automatically copies to each lesson so this shows what I assigned and I can adjust it for the current lesson. I am not sure if this is developing a history or not for the student. I guess the biggest hurdle for me has been getting used to the process of recording the lesson while the student is there. Mostly, it is just adjusting from my custom paper lesson book to keying things on a screen. It would be extremely helpful to be able to see the end time of the lesson on this pop-up (currently just the start time shows) and also when I will see this student for their next lesson.

Review Source

Response from Port 443

September 18, 2018

Hi Tina, Thanks for leaving such a detailed review! A surprising amount of time can be taken up by students and parents reaching out about missed lessons or new schedules; I'm glad we could help with our automated schedule and student portal! When you record notes or assign repertoire, your students do have a history! Reach out to us at support@mymusicstaff.com to find out more.

ML

Mary L.  
Executive Director, Teacher  
Music  
Used the software for: 2+ years

### "My Music Staff is an amazing product for music teachers"

September 23, 2023

5.0

This is a wonderful software program for music teachers. Overall I appreciate the program and customer service is wonderful.

Pros

The features I most use are invoicing, scheduling, birthday reminder emails, and maintaining student information. I am now converting from QB to the management process in MMS.

Cons

I would like payments from my accounting process to automatically integrate into the accounts. At this time I have to manually input everything.It is also inconvenient sometimes to come back to a landing page instead of resuming where I left off.

Reason for choosing My Music Staff

I looked at a number of products some years ago and decided on MMS.

Review Source

NQ

Nicole Q.  
Teacher  
Music  
Used the software for: 2+ years

### "My Music Staff is Marvelous"

September 23, 2023

5.0

I don't know how I managed my studio without this.

Pros

All aspects were very easy to use except the Webpage setup. Most of that is due to my inexperience. I love how easy it is to timetable students, create resources for them to access, and keep lesson notes.

Cons

I wish there was more consistency on the notes page and it was easier to imbed images (graphics).

Reason for choosing My Music Staff

The big seller for me was how quickly my questions were answered during the trial period and that has never changed.

Review Source

Paul B.  
Director  
Education Management  
Used the software for: 2+ years

### "Very good software for music school management"

August 3, 2023

5.0

It is the best out there unless who want to pay tens of thousands for personalised Salesforce set up.

Pros

There are some very great features in My Music Staff such as the ease of payment from the client. I also like the calendar layout and functionality.

Cons

Having to jump from one category to the other and back can take along time over the web. It would be easier if all of a clients information including payments, bookings, contact history, etc where all available on one screen. Also, monitoring non-payers can be a bit of a headache and be time consuming.

Reason for choosing My Music Staff

It was significantly cheaper.

Switched from

[Teachworks](https://www.capterra.com/p/233485/Teachworks/)

It was dreadful.

Review Source

CM

Claudia M.  
Violin/viola teacher  
Music  
Used the software for: 6-12 months

### "It is absolutely essential!"

September 22, 2023

5.0

I don’t think my studio would be able to function as smoothly as it does without it. It is essential!

Pros

I love the ease of scheduling/invoicing, those are the two features I use the most. Both are absolutely critical to the way my studio functions, and it allows both me and my students/parents to be on the same page at all times (which is super important to me!). Additionally, their customer support is UNMATCHED. The few times I have had to email when I ran into issues, I received a near immediate response and the issues were resolved in record time.

Cons

Sometimes it isn’t the most intuitive program, but they offer superior customer support and zoom tutorials in order to help navigate this.

Review Source

KB

Karen B.  
Director  
Music  
Used the software for: 2+ years

### "Wouldn't run my music studio without MMS"

September 15, 2023

5.0

The service from MMS if I ever need to reach them is top notch. I also love their "how to" series for families and teachers that's there if needed. Couldn't run my studio without it.

Pros

Intelligent thinking has gone into this platfrom - invoicing + payment reminders, calandar managment, waitlist management, CRM for students and families, integrates with credit card payments if you want to do this, lending library (which you can set a date for return and that goes out with the reminder to the student/parent). Love the automation with emailing invoices - so easy!So well priced!

Cons

Future development wishlist possibility - would love to integrate with Rockoutloudlive for online lessons if possible and with MYOB.

Reason for choosing My Music Staff

It had all the functions, was an easy platform to use and the price point was unbeatable.

Review Source

AS

Aurora S.  
Lessons Manager  
Retail  
Used the software for: 2+ years

### "Best User Experience and Interface of All Lesson Management Systems We've Tried"

September 23, 2023

5.0

Overall, the price and functionality are right with MMS. I'm happy with my choice and out of all of the software as a services I use in my business, this is the one I'm least likely to switch out of.

Pros

Integrating MMS was incredibly easy. There are a few small features they could add to make it even easier but overall it went quickly enough. I love the transparent (and inexpensive) per teacher pricing. Uptime is fantastic; I don't think I've ever experienced the site being down.

Cons

MMS is great but not quite mature. I appreciate the really solid uptime but the site can be very slow. As an administrator, I am used to the system and I can generally make it do what I want. My teachers sometimes complain about it (navigating to the contact information for the parents of a child student can be a pain, and has to be explained to them because it's not obvious) but overall they enjoy having student and schedule info at their fingertips. None of them make use of the notes, repertoire, library, etc. so these features don't do much for us though they seem like solid features

Review Source

KH

Kate H.  
Business Owner/Music Instructor  
Music  
Used the software for: 2+ years

### "I love my music staff! "

September 23, 2023

5.0

My experience has been positive and I can’t imagine organizing my teaching studio without it!

Pros

Invoicing, tracking attendance, and the calendar are among my favorite MMS features. It was easy to input all of my students into the system, and I love how the calendar helps keep me on track!

Cons

I do not like how it organizes make up credits issued, used, and available on the student info page… this is so confusing! I would appreciate if it simply told me the amount of make up credits I owe, and the amount I have on my schedule.

Reason for choosing My Music Staff

I had used it with another small teaching studio before, so I had experience.

Review Source

Lisa D.  
Music tutor  
Music  
Used the software for: Less than 6 months

### "Time and Sanity Saver"

September 18, 2023

5.0

So glad I signed up for this, saved me a lot of time, energy and money

Pros

I love the auto invoicing - this has saved me so much time and energy. I also like that students can pay directly from the invoice by just clicking a button, and I like the late invoice reminders which means I don’t have to chase payments. I also love being able to track my income and expenses, I like that it automatically tracks my teaching revenue and expenses and I can also add in my other income from gigs etc. this has saved my tax return!

Cons

My students find the online portal difficult to use. I think they struggle with getting into it. You need to have the link, so they always have to find the login email I sent ages ago. Of course they can save the link, or pin the site to their homepage, but students would prefer this to be easier

Review Source

GB

Garreth B.  
Piano Teacher  
Music  
Used the software for: 2+ years

### "Excellent, reliable, affordable studio management software"

September 16, 2023

5.0

MMS does most of my admin work for me, which allows me to concentrating on teaching — that’s really important to me and I really appreciate it. I also really value how reliable it is. I’ve never lost information and the website has never been down.

Pros

MMS is overall very easy to use, has an attractive, well-thought through design, and is very reliable. I use it for registering new students, tracking attendance, billing and receiving payments. The customer service team are responsive, honest, open to suggestions and overall simply very helpful. I use it every day, it is the core software of my business, and it has significantly reduced my admin work.

Cons

Just a couple of minor niggles. I’d like the lesson notes to copy through automatically to a student’s next lesson; usually they do this, but they don’t if it’s not a repeating lesson. It’s not a big deal. I don’t love the Milage function, which is a bit unwieldy to use.

Review Source

RM

Robyn M.  
Owner/Sole Proprietor  
Primary/Secondary Education  
Used the software for: 2+ years

### "Love it!"

September 12, 2018

5.0

Love it, for the most part. Staff has always been very responsive with questions and issues.

Pros

For years I kept track of scheduling on one sheet of paper from a weekly calender that I photo-copied and kept in a binder. Used a pencil so I could easily make changes. Attendance and income/expenses separate book. While it does take a little time to enter things manually, everything is streamlined and simpler than other software I have tried. I have looked at a few systems for teachers and this beats them all. I love that I can also send out group emails and save the templates for future use. Expenses and income can be set to repeat and this makes tax time a whole lot easier. Also keeps track of mileage if you travel to student homes—-I also set that to repeat back when I was a traveling teacher. One year I was audited and the auditor was very impressed with the way I kept track of miles and everything else with this software. I gave her printed reports (with receipts). Once she saw I had a good tracking system and accounting software, she glanced at it and sent me on my way with a pat on the back for good record-keeping. That, alone, makes this software worth every penny. I also make use of the free webpage and the “New Student Request” button. I set up a separate email account just for MMS so I know when I see an email it is either a new student request OR from an existing student. I am a solo teacher and don’t use all the features—just what I need. You can set this up to use as much or as little as you want.

Cons

Webpage templates are pretty limited. More options would be fabulous! Text operations seem to be somewhat limited and quirky within the software on my iPad Pro. I rarely use a computer these days so a little more functionality there would be terrific. Line spacing and text options seem to be very limited within the templates and I have been very frustrated with the limitations. I make it work, but more in this area would be better.

Review Source

SA

Stacy A.  
Owner  
Music  
Used the software for: 2+ years

### "Best Studio Management Anywhere!"

September 15, 2023

5.0

Absolutely the BEST!

Pros

Manages all aspects of my music school including scheduling and invoicing! I couldn’t carry 50+ students without My Music Staff!

Cons

Some things are tricky to find or figure out. But the customer service is so good, it doesn’t take long before my problem is solved!

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Not user friendly and not conducive to a music studio. No scheduling feature or student management.

Review Source

AS

Angela S.  
Owner  
Music  
Used the software for: 2+ years

### "Best Music Studio Software ever"

September 15, 2023

5.0

Staff is super helpful and will sort things through even if they don't know right away. One of the best support systems ever

Pros

Easy to useFull of featuresWorks on all my devicesGives me the info I needGreat reportsSuperb support every single time

Cons

Nothing really all works well for me and the support is great when it doesn't yet

Reason for choosing My Music Staff

Cost and ease of use and features

Review Source